Cal was the best he was so nice and gave us free refills would definitely go back there also Panera corporate you should raise cals wage and make him the president. his hat said cal but we don't know if that's his name so if you know who you are thanks again for the free refills and advice!! read more

Panera Bread - Salad Near Me - Houston, Texas

I came here for some quiet Bible meditation, and it was exactly what I needed. Panera Bread offers a calm, clean environment with good drinks and food. The prices are fair for what you get, so no complaints there. Overall, a peaceful spot to sit, reflect, and recharge. Vine a este lugar para un tiempo de meditación bíblica, y fue justo lo que necesitaba. Panera Bread ofrece un ambiente tranquilo, limpio y perfecto para reflexionar. Las bebidas y la comida son buenas, y los precios están bien para lo que ofrecen, así que no hay quejas. En general, es un lugar muy agradable para sentarse, meditar y recargar energías. read more

Panera Bread - Dragon energy refresher - Salad Near Me - Houston, Texas

the customer service from who I assume is the manager is horrible, even the way that she talks to the other employees. The guy at the front was trying to help me pick up an order and it turned out to already have been picked up. The guy asked her a question on what to do and her response was all full of attitude. If you're not ready to talk to customers respectfully then the job where you're alone. read more

The food was rancid. My bagel was sour. And I had a cinnamon crunch bagel with honey walnut cream cheese. It was the most rancid thing and didn't even look right. The young lady answering the takeout line in the drive-through was on point. She was very kind and courteous. The drive-through was clean there was nobody else in line but the thing for $4.03 was awful read more

Panera Bread - This doesn't even look like a bagel. It's a cinnamon crunch. Bagel flavor was awful. - Salad Near Me - Houston, Texas

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Myself and a family member of mine went to have a sour dough bread bowls. First the attendant wasn't familiar with the menu and made us pull out pictures of what we wanted when it's in their menu. Then she mis charged Us when both ordered the same thing but we didn't say anything. While waiting on our food she came out and asked for 3.00 more dollars which didn't match ounce we both had the same thing. The manager came over and said don't worry about the 3.00 difference. When the food came they brought out two different size bread bowls in which the soup was cold and one of the bread the bread bowls was as hard as a rock. They also seem like they just half took our food order serious and the food seemed to reflect the whole experience we will not be going back to Panera again. read more

Panera Bread - This is what we ordered but this isn't what we paid for. Sourdough Bread Bowl - Salad Near Me - Houston, Texas

Catered lunch over 2 hours late, even with delivery distance a few blocks away. Non responsive on phone. Food was cold.

Ordered for delivery. Food tasted like toilet water and avocado was rotten. I don't know how anyone can continue to eat from this place. Drinks were out so I had to substitute, but did not get the money refunded for getting cheaper drinks. Won't ever buy from here again. read more

Panera Bread - Rotten avocado. Tomatoes tasted toilet water was used to wash them. - Salad Near Me - Houston, Texas

So I paid $8.38 for a bowl of soup. Extra $0.38 for the bread bowl and I don't have enough soup to put in it. Eghhh.. not worth it! read more

Panera Bread - Supposed to be a bowl of soup - Salad Near Me - Houston, Texas

I ordered before they closed, they gave me 2 orders of the wrong soup..... I'm assuming they didn't feel like making more brocoli and cheese since they closed in 20 minutes... I don't eat chicken noodle soup tho... so thanks for being lazy ‍ read more

The place is filthy and the staff is surly. The food is good enough. Salads are pretty good.

Panera bagels are the best. It's too bad that even though they open at 6am, the bagels are not ready at that time, ever. It's disappointing. Why even open at 6 if your most popular breakfast item isn't ready at that time? read more

this location sucks they claim they are busy and have a attitude and can't even make a bread bowl

I rarely give a low review but I genuinely love Panera but this location is just not good. It is after 5pm, there are three people inside including me and there is trash everywhere. I cleaned off my own table and seat, napkins on the floor, left over trash on the floor, dishes stacked on the trash, it was bad. I ordered a Basil BLT and got it with no bacon, I noticed after I took two bites. I returned it and was told they were going to "remake" it when I got back the same sandwich with bacon on it. The bread was hard enough that even through gloves they should have felt "this bread is hard, maybe I'll open a new loaf" nope, I got hard bread. I just ate a few bites from the center and called it a day. Never again, and I hate that because I love Panera as a place to come and work, drink coffee and usually have a good meal. This was so disappointing. ***Kudos to the young man working in the lobby, he was nice and I appreciated that he helped me get my bacon. read more

The whole chain needs to close down, missing avocado. Bread came apart easily, not properly cut, ingredients old and almost expired. read more

Panera Bread - This was the result of trying to eat the sandwich properly. - Salad Near Me - Houston, Texas

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The place looks nice and clean. Service was fast and friendly. The soups were great. The chedar brocoli is my favorite.

Terrible experience ever!!! Employee with a green beanie had music blasting with inappropriate words, asked if my food was ready and he said to wait till I am called with a rude tone. In the meanwhile he was texting and grabbing the food with dirty hands .What type of employees is Panera hiring. Another employee assisted me with a better understanding attitude. The environment is dirty, I've seen homeless people camping inside of the restaurant with blankets and the smell is horrible. I wouldn't recommend coming to this location. Heard the phone ring multiple times and nobody answered. read more

I've had better looking pizza frozen from the grocery store. This is horrible. I ordered this to go. I've been to this location several times and normally don't have an issue. Probably because it wasn't soup but a pizza I got. Never ordering the pizza again. Panera bread come on now...if yall pizza is going to look like this remove it from the menu. And it's cold!!! It feel, look, and taste like this been sitting out since yesterday. I'm disgusted and not eating this mess. I should've looked at it before I left the restaurant. Can't be too trusting! read more

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Quality is definitely going down in this place. I ordered Chipotle Chicken avocado Cibana breakfast. The infilled ingredients are given tiny bit, not much chicken, avocado, egg, or cheese. It's a total disappointment. No consistent quality. However, sandwiches still taste great, despite limited amounts of protein. read more

Panera Bread - Chipotle Chicken Avocado breakfast sandwich - Salad Near Me - Houston, Texas

Good location but service can be iffy at worst a lot of times. Foods never bad at least.

Great food, recommendations and service by Gabby and team members on staff. I totally recommend stopping here for lunch, as they have many lunch specials. My sandwich was really good. read more

I have been coming here a few times after lunch and haven't had any issues with service or quality of the food. The only thing I wish they would be aware of is when I ask for butter, I assumed they would also provide a knife. This has happened a few times, but that's a very small thing. read more

Panera Bread - Empty, but we had to wait 15 min and then ask an employee where our 1 bagel is - Salad Near Me - Houston, Texas

Good food, terrible service. Third day, third complaint for Panera on their website, and still no response. Order pick-up via drive-thru -- "be right with you" -- so I have to wait two minutes with a window down in 98 degrees waiting, waiting, waiting ... finally just pull up to the window, where ... no one is even ahead of me. Honk the horn -- see three staff in side, who just ignore me. Ended up parking and going inside to pickup, where I am told I am impatient. Yeah, that's the problem here, I'm impatient. What's the point of a pick-up drive-thru??? At some point, when the comprehension of 'hospitality' is this bad, I can't blame the staff, I blame the management. read more

Pros: Close to my place Drive-thru service has been good most of the times (via mobile order) Cons: Counter service has been POOR most of the times. Several times I came in using my coffee or sip cup subscription I was greeted with attitude. read more

I ordered through DoorDash and the driver forgot the coffee in his car. I called the restaurant and spoke to Mason. Mason personally delivered my iced coffee 20 minutes later, free of charge! Outstanding service - thank you! read more

Panera Bread - Salad Near Me - Houston, Texas

Love the new menu. I had the sandwiches twice. I will frequent Panera more often. It's fast and easy.

What horrible service. Sandwich was made wrong, went to correct it and came wrong again. The food at Panera is usually pretty good, but it was pretty disgusting at this location. read more

I like Panera bread in general but this location is okay. The people kept me at the window without saying anything... Like... not a "we will be with you one moment"or anything to me for like 3 minutes. I don't know how things are done but I think that is extremely rude. Stop that. Especially since you said, "I'll have your total right at the window" and you just keep me there waiting in complete silence. And, on top of that, it's raining and there's no cover. I haaaaaate when restaurants don't have covers when they order... Anyway... My peach blueberry smoothie was decent. Very light flavors. soooooo nothing too heavy and nothing to sweet but it's just oooookay. I'll probably order it again, casually, but nothing that I would just leave my house for. read more

Panera Bread - Peach blueberry smoothie - Salad Near Me - Houston, Texas

When I got the order, I was shocked. This was like a child''s meal. I will never order from this place again. $35 all for what you see, 2 bowls of soup 1 cup fresh fruit , 1/2 portion Ceasar's Salad , 1 small apple read more

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Mom liked the honey walnut spread. I feel it is a generous amount. What I didn't like was the random piece of plastic(?) Found at the bottom of my blueberry peach smoothie. I take forever to drink anything so this was found well after we left, as I was about to rinse out my cup and lid to recycle. Vaccinated team members have the OPTION of not wearing a mask. If masks are important to you I feel this is good information to make an educated decision based on your comfort level. Where you toss trash, if you look to your right and down there is a place for you to put your used bowl/plate. read more

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If you're looking for nutrition and flavor, Panera is always a good choice. They use fresh ingredients in their food and you can taste it. I always get the pick 2 so I can have a nice bit of variety in my meal. Most of the time I pick a salad and a sandwich with the baguette as a side. The southwest salad is a delicious choice. Don't forget you can switch out some ingredients and add some extras, just pay attention to fees. I usually get the free stuff, like wonton strips and the peppers. It's always nice to customize your food to make it uniquely yours. read more

Panera Bread - Salad Near Me - Houston, Texas

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This is the worst Panera I've ever visited. I'm so frustrated because it's the closest to home, but I just can't do it any longer. I've had many issues, and tried to report it to management- it clearly falls on deaf ears. I've had the avocado skin in my sandwich, salads that have close to no chicken, gritty produce, subpar service and the outright wrong coffee orders. I'm done with this location for sure. It's a true disappointment that when I've taken time out of my day to calmly express my experiences, it's brushed off on numerous occasions. I'll gladly take my loyal money elsewhere. read more

Panera Bread - Fruit that didn't look fresh- the fruit that looked fresh was gritty - Salad Near Me - Houston, Texas

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This location has the best customer service. I ordered delivery and when the app told me my food was delivered, but it was not I called the location to find out what happened. The young lady was very friendly, informed me the app does that sometimes and my order had not left the store, but was about to leave. Within 15 minutes a friendly staff member delivered my food then left. When I looked over my food I noticed my cream cheese was missing to which I called the store again. When the gentleman answered he knew exactly what order I was talking about and informed me he would send someone back to delivery my cream cheese. Within 20 minutes I had my cream cheese delivered by another friendly store associate. I have always had a special place in my heart for Panera since it started in my home city St. Louis. The food never disappoints and this location is always going above and behind! read more

They have computerized ordering now (so tech savvy and convenient). Sure changed a lot since my college days. Got the Cobb salad (comes with bread) and they bring it out to your table for you. It was very filling for just the smaller portion (didn't even eat the bread). Also love that there's WiFi here. My group of 10+ people stayed right til closing time and they didn't kick us out or be rude about it which was cool of them. We made sure to clean up our mess too. read more

Panera Bread - Salad Near Me - Houston, Texas

I placed an order for mobile drive-through pick up. My order was ready before I arrived and I got stuck behind someone who had just placed their order when they got there. I pulled around and waited 10 minutes behind this person while their food was being prepared fresh and my food was sitting inside getting cold. I called the store and asked if it was possible that they have the person in front of me pull around and then bring the food out to them when there was ready so that I could get my food as well since it was already ready. The worker that answered the phone was named Desmonde And was incredibly rude and disrespectful. He told me I was being rude for requesting them helping me out getting my food. Then proceeded to tell me to walk into the store to get it. I then reexplained I was stuck in the drive thru behind someone else waiting for their order so that wasn't possible. He said he couldn't help. When I pulled around to the drive-through window To get my food, someone else was helping me and Desmonde was standing in the back, staring me down with an aggressive look. He then proceeded to walk towards the window, and I asked the other person what his name was. Desmonde Walked to the window and said I was rude and Held out his name tag towards me and kept repeating his name aggressively. Terrible service and incredibly embarrassing behavior. read more

Shoutout to the guy who took my order thru drive thru it says on my receipt Almir was his name thank you very much on your kindness and patience ! He deserves a raise if possible lol read more

I ordered the chipotle chicken avocado sandwich and a strawberry poppyseed salad with a mango smoothie and a brownie because I had a half off dessert coupon. My sandwich was delicious, I had wanted hot chicken on my salad however when I got it, there was no chicken at all so I told them and they had no problem correcting it. When I finally tasted the salad the man came by and asked was everything ok which I loved and I told him to take the salad away. He then asked if I wanted something else which I also loved because he was trying to make sure I was satisfied and so he brought me another salad. The customer service today was great by both the black lady at the register and the man Darron. Darron had great customer service that I really appreciate because that's hard to come by sometimes. The black lady was very patient with me not knowing exactly what I wanted and didn't rush me. I will definitely come back as long as they're here read more

a fat person's restaurant pretending to be a soup and salad place...the menu is all meat and dairy...nothing plant based other than potato chips is on the menu...the loyalty card is in my apple wallet, which i downloaded before going, and it doesn't work on the terminal...seems pretty shady read more

I ordered their new Stack Mac & Cheese sandwich with a creamy tomatoes on the side (their 1/2 and 1/2 deal). Their stack Mac & cheese is phenomenal--has that gooey Mac and cheese taste with a warm soft toasted bread and the perfect amount of crunch. Paired with the creamy tomato soup is great for this weather! The tomato soup was creamy as the name suggests--perfect in flavor. Brownie was okay. A little on the dry side and the white powder doesn't add much flavor other than for aesthetic. read more

Panera Bread - Stacked Mac & Cheese Sandwich with Creamy Tomatoe - Salad Near Me - Houston, Texas

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I just spent 10 bucks on soup and a half sandwich (which were very good). I saw cookies on sale for $.99 and asked for one but was told "that's only if you also purchase a drink." Really? You guys can't sell a cookie for $.99? First world problem, lol. read more

Make sure you check your to go order !They obviously can't read because I only said NO TOMATOES! Where's my spinach and basil ? read more

Panera Bread - Salad Near Me - Houston, Texas