Food is delish! I am so happy that you can put your order ahead of time by using their app and rapid pick up. It is so convenient. Love it!!! You bypass all the line and pick it up, now with a big quantity you will deliver to you. Love their soup, it just hit you in the right spot! But overall food taste great. If you do have problem tans you complain, they will make it right! read more

I love Panera bread but last time I went to this location, I was missing food when I got home. When I tried to call about it, the line rang for FOREVER before I finally gave up. I will not be coming back read more

Terrible service they suck here don't go they're very slow in the head and slow with their service

i like the soup here service i nice as well my favorite soup i tomatoe basil one why yelp ismasking mw to write so much

They seldom have coffee urns filled. You can barely hear your name called when order is ready. Bathroom is filthy

I love Panera Bread. But hear me out, there's opportunity in this here location. Firstly, this is a good Panera. It has wifi, cozy chairs, good food (Panera having recently increased their prices notwithstanding) and most of the good things Panera is known for. Secondly, let's pause and reflect upon the opportinities. I order through the app and I found some items not being available, regular stuff like feta cheese, rolls, etc. how weird is that? See? Opportunity. Then, I was there like 1 hour, and in that time I noticed 2 people cleaning the tables, like, twice. Same table. They just cleaned and cleaned and re-cleaned. But this Panera does not offer "from your table" ordering. Why not have those people who over-clean instead serve the food to customers. You won't increase your payroll but you will increase customer satisfaction. Win-win. See? Another opportunity. A bonus opportunity. It was 53 out and drizzling. The kind of weather that makes you want to come into a Panera to warm up to a hot coffee or chocolate with a pastry. But it was absolutely freezing inside. How about turning up the heat a little and turning up the profits? Opportunity. read more

Yeah they pretty much fell by the wayside compared to before the toppings were a little sparse. I couldn't find any bacon. I don't know what's up with bacon now it's like it's like a rare bird. it's you know it's I guess it's considered a luxury I don't know I mean on a breakfast sandwich usually have bacon or sausage, ham you know maybe turkey if you're into that. okay well anyway happy weekend happy summer. read more

Found a new favorite dish at Panera Bread. I have been here many times but didn't see this dish. Just saw it and it looked so good. I didn't even look at other options and it was good. I didn't even care to know the name of the dish. Well, that gives me a reason to go back. read more

Panera Bread - Sandwiches Near Me - Kent, Washington

The manager Amanda is very rude and did nothing to help me when I had placed a mobile order, gotten an email confirmation that it was ready and went to pick it up. Only to find that my order was not in fact ready but instead I had to wait 23 minutes while they made it (17 minutes past my pick up time), really why bother with having "rapid" pick up at all? The store was not busy (2 other customers in line, a few guests in the dining room). When I asked the manager why I got the "food is ready" email she just said the system automatically sends it. But the order has to be passed through their system to be bumped off to trigger that email, she just didn't want the ticket time to be that high. Overall I found her curtness and unwillingness to actually help customers much more problematic than the wait time, and I'm extremely disgusted with the visit. read more

Yummy lunch at Panera, the salad was really good with the apple chips and sauce flavor. The only thing I don't like was how they added onions, but that's okay. As for the sandwich the bread was really good and the chicken was nice and tender and not dry at all. For the heated sandwich it was nice and toasty but the sauce didn't go well with the meat. The pizza was pretty good but it was just too oily and overwhelming for me. read more

I frequent this place for breakfast since it's on the way to work. During all the times I have come by this place, I have never had bad service. The staff is always friendly and courteous! The atmosphere is very relaxing during the early mornings. There's also a nice fireplace inside but I prefer to sit near the window and aimlessly look outside as I'm having my coffee and/or breakfast. The online app is excellent and I take full advantage of it during times when I'm in a hurry. I will place my order and pay for it ahead of time. My order is always ready in 10 minutes. The staff usually greets me as soon as I walk in the door and wish me a good day as I quickly leave from picking up my order. I usually get one of their bagel breakfast sandwiches or the steel cut oatmeal topped with cinnamon, strawberries, and pecans. Delicious!! I rate this place 4 stars because I'm not a big fan of their lunches or dinners. I did take advantage of the free 'pick any two' that I had on my rewards card. The squash soup was delicious. However, the roasted Turkey, Apple, and white cheddar sandwich was ok. Nothing to rave over. I'm not a big fan of cold sandwiches so I could be biased. I will definitely be back here again. It's just too convenient for me not to. Plus they have an awesome breakfast selection from bagels, breakfast sandwiches, oatmeal, pastries, fruit, etc. read more

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I said I wouldn't come back.. But my time working close to this location was extended and there aren't many more good choices around so I decided to give Panera another try (two to be exact). The cashiers have been very friendly, as has the rest of the staff. Even when it was really busy today and the line was long, it went by fast and my food was a lot quicker to come out than the last time! Plus, two out of three times, they got my order correct! :) read more

As far as Panera's go, this one's fantastic. Great for working from. WiFi, outlets, comfortable seating and lots of other people with laptops and stuff. This one in particular seems like a community staple, as there are many regulars that the staff recognize and greet. The management is kind and friendly, and honestly the main reason I keep coming back. The food is great, slightly overpriced but the unlimited sip club is worth it if you go at least three times a month. read more

How have I NOT written a review for the Kent Station Panera yet?! Welp, here goes... I went to Panera yesterday with my best friends for a quick lunch. Wasn't on the hunt for anything too heavy, because I was already waaAAyyYY full from eating too much leftovers at home..... This Panera looks like any other. Cozy atmosphere, lots of warm, neutral tones and a fireplace or two. Nothing out of the ordinary. For the most part it was very clean, but we managed to find the one table that hadn't been wiped down yet. The cashier that we ordered from was full of attitude. Truth is, I don't even think he noticed. That literally might just be the way that he is. He wasn't even rude, he just was very... I can't even explain it. Very, "Ugh, I could totally be out with my friends right now but instead I'm here," kind of thing. Is that too specific? I don't know. I digress. I ordered a cup of the Broccoli Cheese soup and an iced chai. Their broccoli cheese soup is *BOMB.* Honestly, when I'm on my death bed, swap out whatever meds/liquids they have going into me via IV with this soup instead. Thank you. And please, try their iced chai if you want to have your mind blown. Although, they did forget about my chai and it took me about ten minutes before saying something because I have this weird anxiety with reminding people about something they forgot about. In the end it wasn't that spectacular of an experience, but I mean, it's Panera. I'll be back. read more

I'll start this off by saying I absolutely love Panera bread, but I'll probably NEVER go back to this location. I was actually kinda of shocked how they ran their business. Came in around 8pm, and cashiers were looking at their phone the whole time felt like we were interrupting something. Waited awhile for our food, which was sitting up on the shelf for however long.. we had to ask a worker if we could just take it ourselves. My grilled cheese was hard & cold.. my soup was cold as well, but I didn't say anything because at this point I could tell that there was absolutely no care factor from the employees. Another customer ( who was not with me) went up to the front to complain that her soup was cold, and an employee just shrugged and said "there's a microwave over there" when it was just dropped off. Makes me wonder about the food quality.. read more

This Panera has potential to be so much better! It's conveniently located in Kent Station and happens to be one of the few locations where it's not overly crowded and you can find a table near a wall plug. I like how the wall divides add a nice amount of privacy for people wanting to study, meet up for lunch, or hold business meetings. I often visit this Panera when I need to study but it's always dirty (crumbs in the crevices of booths, soda on the walls, dusty fixtures, and dirty tables). This is a kid friendly establishment, so at first I thought it was due to customer messiness...until I started making early morning visits. It seems as if it's left like this overnight and during business hours isn't cleaned or kept clean. If the management maintained the overall cleanliness, I think it would make it easier to overlook the worn upholstery and gouged wall paint. I don't blame the staff beause they always seem busy serving customers and having to multitask (the same person taking orders and making the drinks...understaffed?). This is the only Panera that I've visited in the NW so it could just be bad managent however I look forward to future improvements so that I can change my star rating! read more

Panera Bread - Upholstery and dirty seats. - Sandwiches Near Me - Kent, Washington

I've tried Panera Bread enough times to know that I do like the food and that the food has good flavor and quality. I do feel some of their food is a little overpriced. Their salads are tasty, with a variety of different types and flavors. And same with the sandwiches. I haven't tried their bagels, but I have tried their sweet pastries, and they are yummy! read more

Panera Bread - Chicken Soba Noodle Salad - Sandwiches Near Me - Kent, Washington

Added bacon to the Green Goddess Salad when we asked for no bacon. Was right there in the receipt. We are Muslim, so we can't have pork. Noticed it just in time. Not ordering here again. read more

Followed modifications, ready on time but Panera has become really skimpy on meat....hardly any meat in the salads & sandwiches. Very disappointed. read more

Food is mediocre. But that's popular to some. Bread stale in the evening, don't know if it's better in the morning.

First time here. Food is delicious but they skimp on all the food. I love the Puyallup location in my hometown. They give in abundance!! Long lines here with no kiosk stations to order. Unable to order via the app as well, no table numbers. You may still order rapid pick up. Place is clean. read more

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Came here today and ordered a Modern Greek Quinoa half salad (no cheese) and a cup of black bean soup. Came with a french baguette which was pretty stale. The salad was so disappointing. On the site/menu it looks like it's filled with lots of vegetables and quinoa. I got about 4 black olives and the cucumber wasn't even visible or tastable. The dressing was good, the quinoa was extremely sparse which is odd for a quinoa salad. Nonetheless, it's okay. Decent low cal option for me (vegan) on my lunch break. Might give it another chance later on but it feels hardly worth the $11 I spent for a very skimpy salad and a small bowl of soup. read more

My limited experience with other Panera Bread locations led to trepidation when I discovered no other business delivers breakfast in a 25 mile radius to where we were having our business meeting and I had to use this Panera location. However, there were no issues, and the food was fine. I ordered breakfast for our business meeting to be delivered to an offsite. It was delivered on time, and the order was correct. The coffee was hot, and the OJ cold. The pastries were good, and the hot breakfast sandwiches were lukewarm and lacked flavor. The bagels tasted like they were from the day before at a grocery store, not freshly made nor chewy and tasty like a bagel should be. The catering menu is limited. I'm use to a much larger selection for catering. Kent is not Seattle, obviously, and finding any business that would deliver breakfast was a struggle itself. I'm OK with ordering from them again for certain things only. Food: 3 for the pastries, 2 for the bagels, 1 for the egg & cheese sandwiches Service: 3 Ambiance: NA Parking: NA read more

I came here because the Renton location was out of blueberry bagels at 9:30 in the morning on a Saturday. They only had two French toast bagels left there, too. I ordered the blueberry ones without looking, and when the cashier turned around and saw that there wasn't even a basket for them, she said, "I guess we're out of blueberry bagels for today." Not the case at the Kent location! They had tons of every flavor bagel in stock. The cashier was very pleasant, and she even gave me a choice of having the bagels in a plastic or paper bag, and came out from behind the counter to bring them to me. Not really necessary, but it was standout customer service! The bagels themselves were perfect, and not overdone in the slightest. read more

Panera Bread - Cinnamon crunch, blueberry, and French toast bagels. Yum! - Sandwiches Near Me - Kent, Washington

Wanted to charge my gift card put in the gift card info plus debit card info and you charged the whole thing on my debit card? Well you can't do anything to help me fine. BUT Half full macaroni and cheese cup for a cup that's already small?? "Half full is better than nothing." (that's what they were thinking when making my order) I know that's the WRONG portion size. I ALWAYS order Mac and cheese from panera to go. Thanks for the great experience. read more

Salad I had was like a 5/10 for taste. What really made me annoyed was that their produce truck comes in and parks in from of the restaurant hours before closing and blocks everyone in and almost hit my car trying to park in a spot in front of the restaurant. Then when I told the guy Chris I think his name was up at the front register about the problem with their company truck he was useless and said there was nothing he or anything his manager could do... talk about great customer service here. Will be going to different Panera in the future. read more

Panera Bread - Sandwiches Near Me - Kent, Washington

I'm utterly disgusted by this location. Call me crazy but when I hear of a large chain such as Panera Bread I would imagine they could afford a more functional bathroom. And since "seeing is believing" for many I've included some pictures. The seat was popping off, there's little to no privacy. While your pecker is chilling in plain sight you can see Grandpa joe Washing his hands and then look over at me and guve me a head nod. No joe i dont want your head nod while im pooping. that's not cool this bathroom remodel would take no more than 1500 make it happen Panera read more

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I like Panera Bread because they have unique items and there are healthy choices on the menu. It may be a little pricey but to me, it is worth the service and comfort! read more

Panera Bread - Tortilla Soup.Very tasty for a cold and blustery day! - Sandwiches Near Me - Kent, Washington

Rude. They forget to include all that you ordered and then are extremely rude when you call to straighten it out. Team member huge up on me. We order for our company and never again! read more

This place is very overrated. We have given them so many chances to make it right, but every time we get let down. We asked for a BLT and we get barely any bacon called bacon at that, and a bunch of turkey and a half of an avocado shoved in the middle. It was disgusting and. Cheap. They are just cheap read more

Was eating a Cobb salad that I ordered for delivery and in the salad was a clear thumbtack! read more

Panera Bread - Chicken Cobb salad - Sandwiches Near Me - Kent, Washington

PANERA BREAD IN KENT STATION!! HOW HARD IS IT TO GET AN ORDER RIGHT? THIS ISN'T THE FIRST TIME EITHER. WHAT'S THE POINT OF TAKING ORDERS IF YOU'RE JUST GOING TO MESS IT UP ANYWAYS? Annoying as it sounds, I ordered a turkey sandwich on ciabatta. What did I get? A grilled turkey sandwich with avocado. I like avocados, but not on my sandwich. Yes yes, I know it's just a sandwich, but still. I don't care how busy it is, but getting a customer's order right should be your priority. Will go to a different Panera from now on. . read more

French onion soup - 2 orders - delivered without parmesan. Looked for comment section online to review my order and give feedback to the manager, and there is no area to give feedback to the manager. I called and was told they were out of parmesan. I said I wouldn't have ordered it if I had known this ahead or time. I'm looking on the online menu now and the French onion soup is still available, and also Caesar salads (which need parmesan). Not the first time I have been disappointed with my food. However, it always seems fresh and when I've been in the restaurant, it has been clean. I suggest they have better oversight of the food prep and update the online menu in real time so that someone doesn't order something that doesn't have all of the ingredients. (I have seen items listed as unavailable in the past) read more

These guys deserve their lackluster reviews. My husband and I stopped in to get breakfast and chose to use one of their kiosks to order instead of going to the counter. Paid and took our table buzzer to find a seat. We were seated for 15min and couldn't believe that our food hadn't arrived. When my husband went to the counter he was met by a snotty employee who said they didn't have our order though we could clearly see it on their order board. No "I'm sorry" or "oh boy let's fix that" just I don't have an order and she walked away without saying she'd check either. It's not the first time I've been met by rude employees there so we just walked out. You're welcome for the $19 donation. It will be the last I'll ever spend there. read more

It was another Saturday of movies and lunch with my lady friends at Kent Station. Movie was cute and lunch was here. It was noon on a Sunday and the place was slammed, we moved along the line and finally placed our orders. I went with the You Pick Two and had half the Sierra Turkey and a cup of their French onion soup along with a glass of their pomegranate red tea. No sooner had we found a table to wait at than my buzzer buzzed to let me know my order was ready. Food was hot and served fast. My sandwich was fresh and tasty and the soup was hot and good. All the ladies enjoyed their food, and bread we had no issues and were not given the stink eye when we sat for awhile chatting long after we finished eating our lunches. It's a nice option for lunch when down in Kent Station, shopping or watching a movie but no someplace I'd go out of the way to eat at again. read more

Dear Panera Bread, Being a self proclaimed vegetarian, and finding todays lunch (a Mediterranean Veggie sandwich) riddled with small chunks of meat, I cant help but be upset. Although I generally enjoy your food, this fiasco is not one to be ignored. Please keep in mind that being vegetarian & vegan friendly, and practicing non-cross contamination techniques when preparing food, can greatly increase your business. Heck, it might even help promote in positive customer feedback! Unfortunately, after all this has been said, I can no longer be your customer. Good luck in your future endeavors and have a great weekend! read more

I love Panera Bread, but this location isn't one of the best. It's fine overall, but they don't seem to make the food with the same precision as other locations I have been to. On one visit, my tuna salad sandwich was way too moist and every bite I took, tons of tuna was oozing out the other end. On another, I thought my to-go french onion soup was cheese-less - until I found all the cheese in the very bottom of the bowl. The employees here are all very friendly and the food is made quickly. There is always enough parking, but the part of the parking lot where the restaurant is located is a bit awkward to get in and out of - especially when it is busy! I know I will be back to this location because I love Panera - I just hope it improves a little bit! read more

I have been to this Panera three or four times in the course of serving jury duty at the Kent King County court house. From all the commercials and how good everything always looks I was surely disappointed. The first day I went for lunch. I ordered the half sandwich and small salad lunch combo. I had the chicken salad sandwich and greek salad. It was rather busy as it was during the weekday lunch rush but I was surprised at what I received in the short amount of time it took to have my order brought to my table. I ate my salad first and found a few pieces of wilted lettuce; aside from that it was "ok". My sandwich looked like a mess; have of the chicken salad was spilling out onto my plate. I had to reassemble it before I could eat it. It was very bland and the bread was a little soggy; the sandwich sat for less than 10 minutes and the bread was soggy? I also had a pumpkin muffin with a cream cheese filling; I would hardly call it pumpkin. The flavor was watered down and the muffin part was dry. Another time I went there in the same week I had a power smoothie and an everything bagel with the reduced fat cream cheese. The bagel and cream cheese was good and standard, what you would expect. The smoothie tasted good but took way too long to make. I was there in the morning time around 10 am; after the breakfast rush and it took nearly 10 minutes for them to bring me my smoothie. There was hardly anyone in there about about 5 people that I could see working; so 10 minutes for a smoothie seemed very incompetent. The last time I went for lunch I ordered the salmon couscous salad. This was probably the best thing I had there aside from the bagel. It seemed fresh and they gave you a huge portion of salmon for the price. The salmon was pretty good but a little on the dry side. Overall the flavor of the salad was bland which was perplexing as I liked all the ingredients in the salad. It must have been underseasoned. I will say the service was always very nice and friendly. The price is reasonable; I would even say in-line with what you get...mediocre food. I still want to try more of their baked goods; the bagel was good and the bread you could get with your meal was pretty good too. I have heard that at the end of the day they donate their left over items to the local food bank which is great. Overall I was very disappointed with most of the food. I was actually really shocked at how busy it was for how poor the food tasted in my opinion. If there wasn't a better option around and/or I really needed a Starbucks like wi-fi environment I'd go again but it would not be my first choice at all. read more

I was craving on fresh fruits so I stopped by to get Summer Fruit Cup. I wanted to order three of them so I can share with my friends. Caitlyn told me they have only one left. I was amazed her customer service because she offered me to cut fresh fruits, even though the store is closing in 30min. She was smiling and I really loved her attitude. Thank you very much for the blight smile and the great customer service Caitlyn!! :) read more

I was in the area and needed a snack of sorts. I decided to go to Panera Bread. I had heard good things about them. My order was a toasted onion bagel. I didn't think it was that difficult. I was to be proven wrong, however. I had to repeat my order 3 times because the woman behind the register kept turning around to talk to her coworkers (about some date her sister's friend had the night before...seriously?). When she finally handed over my bagel, it was barely toasted and not even warm. Panera Bread needs to start training their employees how to deal with customers...or maybe they just need to start hiring better employees. EDIT: Seems like other Panera Bread locations are way better with the service. read more