I really like Panera Bread. It's a healthier fast food option, and they have some really tasty stuff on the menu, so it's a go-to for me. I've only been to this location once, but it was great. Fast friendly service. I had no issue ordering to-go and receiving my order quickly. If you're in the area I would definitely recommend this location of Panera. read more

I've never really had bad service here but tonight they gave me like a half a bread but it was very burnt read more

Panera Bread - Sandwiches Near Me - Louisville, Kentucky

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They could not have been nicer and more accommodating. They went out of their way to fix a problem (100% my fault) and redid my order very quickly. After a long Sunday of nothing going my way it certainly was a great way to end my day! read more

I'm not usually big on chains, but there is a certain kind of hungry that comes with spending 7 hours in the ER with a friend, feeling the great relief that come with learning she's okay, but still having another 2 hours before you can go home. When you are that hungry, even the vending machine hot pocket at the hospital starts to sound like a good idea, but Panera, well, Panera is a far better idea. That bit of oversharing is my personal justification for eating an entire Bacon Turkey Bravo sandwich. On an ordinary day, their half sandwich combo option is a good one. I'm not sure what the magical bread is that they put the Bacon Turkey Bravo on, but it is justification enough for ordering it. And in the category of "it's the little things that matter," I love that they wrap the pickle separately from your sandwich. Pickles are all well and good if you are into that sort of thing, but I don't like the way they make everything they touch taste like pickle. Pickles should taste like pickles. Bacon turkey bravo sandwiches on magical bread should not taste like pickles. Segregation is really the best approach for pickle management, and Panera gets this. read more

Oh Panera bread how I love you!! I can't say anything negative about Panera. I love the sandwiches, soups, salads and bakery items. I've been a fan of Panera bread for years! It's a good healthy place for yummy comfort food. read more

I love this location. Its perfect when I'm trying to get a lot of work done or when I'm craving some delicious food and baked goods... Hands down my favorites are the Baked Potato Soup and Bacon Turkey Bravo (most delicious sauce and bread...with turkey and bacon...i'm drooling) sandwich for the Pick2. Another favorite of mine is the Asian salad - dressing has quite a kick to it. Meal can add up quickly here...but I usely think its worth it. Add a dessert for .99, cheese danish with cherries is my favorite. Panera also does great seasonal items - look for and try whatever the "limited time" offer is. They also have a rewards program that will give you free items if you visit frequently. Don't mind if I do. read more

Absolutely insanely good. can even put it into words. that grilled cheese was grilled perfectly and the soup warmed just right. shout out to the employees y'all are W people. definitely hit up panera asap. love y'all xo. read more

My first meal once I got out of the hospital from surgery. Comfort food was calling me and not much restaurant food is as comforting as Panera's Mac and cheese and chai tea latte to me. Plus, I knew it wasn't a huge expenditure so I didn't mind if I could eat it all or not (it ended up being two meals). read more

I am here once a week and seem to like the same thing: spicy chicken Thai. It has just the right amount of spice, lettuce and crunch. Then, i always treat myself to One coconut macaroon for 100 calories. Meal is less than 500 calories, filling and priced right read more

Ordered through drive through. Just watched the window team member drop my straw in the floor and bend down to pick it up and put it in my to go bag...really? read more

Always good food. Service usually is really fast even in the drive thru! Love the bagels!!

Omg ANTHONY IS THE BEST!!! My first time here and he was so nice and knowledgeable on every item!!! He helped navigate thru the menu until I found what I wanted!! With a smile!He also helped me set up my member card and because of him giving me such a great first experience I will continue to come back and tell everyone about it!! Please let him know how much I appreciated him!! read more

I love Panera's food, but I will never visit this location again. It doesn't seem that anyone that works there cares at all about what they're doing with the exception of one manager named Brian. I am diabetic and I have an insulin pump. One of the reasons why I like going to Panera is that their app clearly shows what the carbs are in each menu item. I total up the amount of carbohydrates I'm eating, and I enter that into my insulin pump. I ordered a sandwich with focaccia bread and got a sandwich that was plain loaf bread. That might not seem like a big deal to most people, but the amount of carbs in focaccia bread is significantly more than the other kinds of bread. I took insulin for what I thought would've been a sandwich with focaccia bread, then got home only to discover that it was a much lower carb bread. Had I not noticed and just ate it, that would've caused my blood sugar to drop significantly. There is supposed to be an employee there to check each item before they send it out, but apparently that is not always the case. The people that work there simply do not care, and this has been an ongoing issue for months. I will never eat at this location again. read more

I have seen the tv ads about the new flatbread pizza. The last 2 times I ordered the flatbread pizza it was nothing like the picture, more like a paper plate with some smear on it. I just saw the ad this morning and I thought I might try again, but I hate a $10 lunch that I dump in the trash. read more

Delivery is always quick and the order is accurate. Not much more to mention, as I have not been inside of the store. read more

We got the family meal and you can't what u want. They don't tell u That on the website, the Greek salad was good and big but the olives were salty. The staff seemed irritated because of a gift card situation. Chicken noodle soup was good but more broth than anything . Greek salad is good. A little good but expensive read more

I have only used the drive through at this location and tend to get the same thing and since I get the same thing normally, I tend to expect the quality to not vary too much and that is mostly whatI have come across, that it does end up varying. Some days the mac and cheese (because I am an adult that eats like a child) is really good, other days it seems like it has been sitting out for a while. Not great, but not bad. read more

This is the worst Panera I've ever been to. They get my order wrong every time. I went earlier this year and ordered oatmeal. It was 11 and they told me they'd have to make sure they still had some, since we'd crossed into the lunch menu. I told them I would order something else, but they assured me I could have the oatmeal. So my mom went to the table with her danish and waited for me. And waited and waited and waited. I stood at the pickup window and heard the staff talking. Something to the effect of "We don't have any oatmeal" "Just get one of the frozen ones and microwave it". It took about 12 minutes for them to finally give me a bowl of oatmeal. The bowl they gave me looked nothing like the one in the display ad. It had some gross apples on top and 1 pecan. After that I decided I would frequent other Panera Bread restaurants, but not this one. Last week I lifted my moratorium and was met with another terrible experience. Six women ordered soup on the ticket before mine. As we were waiting for our orders at the pickup window, one of the ladies looked at the screen and told the person preparing the food that they did not want bread bowls. He told her she ordered bread bowls so they were going to get bread bowls. She said, no, they did not order bread bowls and they did not want them in bread bowls. During their debate my grilled cheese came out of the panini press. I watched them set it aside while they continued their debate with the soup ladies. They ended up giving the ladies their soup in regular bowls. Six bowls. The lady at the pickup window told them that tow of them should be in cups, not bowls. He told her they didn't have any clean cups, so they could just have it in a bowl. She was so annoyed she just accepted it. Then they put my grilled cheese on a plate and handed it to me. It was cold. There are so many reasons why this is wrong. The ladies got charged for bread bowls, they had no clean cups at 8pm on a Thursday, they argued with customers and they let food that should have been hot sit on the counter. I won't go back to this Panera! The one on Bardstown Rd is a million times better service! I will say that the person who took our order, Robert, was very professional. That's the only good thing about our experience! read more

Can't understand why a place of business thinks that they have the right to be rude to you the customer. Meanwhile they expect their customers not to speak out if an order is wrong or Panera employees are flat out not giving a response after an order is submitted. Strange place. I never want to give anymore of my valuable time or business to these spoiled people! Way overpriced for this kind of treatment. read more

I've gone there twice now and have received moldy lettuce. I'm afraid to order salads now.

It's a hit or miss with this place... unfortunately, it's been more misses for me. It saddens me to say that I will not be ordering from this location ever again. The food is great, but the service isn't (I order online from work). My orders have been messed up 6 times. I do not eat meat, for religious reasons, yet 3 or 4 times I was given salad that has chicken in it. I called the restaurant to tell them and they said they would send me the correct order. Once I got it, I saw it had chicken in it again. I mean, are you kidding me. I didn't have time to order a new one, as my lunch break is only 30 minutes. Needless to say, I didn't have a proper lunch that day. Some times I did not get all of the items that I ordered. I called to speak to a manager but I was placed on hold for a long period of time, only to be told that I need to call back at another time, no apologies. I work in customer service, and a much better way to handle that type of a situation would be to take down the customer's number and have the manager call back asap, while assuring the customer that his or her time is valuable. I called later on (when another one of my orders was wrong... an item was missing) and spoke with a manager. She refunded all of my money for that order but she didn't offer to send me my missing item. I had to ask for it. Today was the absolute last straw. My order arrived 30 minutes late and the soup and coffee I ordered were luke-warm. Craving a hot beverage and soup to calm a migraine at work made this experience very disappointing. As I mentioned before, I have a very short amount of time to have lunch, and this delay in particular threw off my schedule and my co-workers' schedules. I no longer trust this establishment nor its workers. They seem like they do not care, and are not as organized as they could be. I am no longer a customer. read more

I love there food so much and they deliver to my house!! They are super quick with orders even though they say it's gonna take 30-40 mins to get here it never takes that long. Their food is always fresh and hot when it gets here. read more

The service was much better the last two times that I arrived here, and as I said before, it's great to have such an establishment in this part of town, as in Insanity World out east (pronounced: Hurstbourne or Springhurst) it would just be another vacuous chainery. read more

I loved the tomato soup and grilled cheese.But my favorite thing to do with the grilled cheese is do dip it in the soup it may seem gross but it is very good and we always go though the drive thru also I like the blueberry bagel it is very chewy on the inside but crunchy on the outside which is very delightful but the intercom for the drive thru is very loud and hurt my ears but other than that it was a very good experience read more

This is a spacious Panera, with booths, tables, and even outdoor seating. It seems like a common place for nearby high school and college students to study. This Panera is consistent with the food and service at most of the other Paneras I've been to. I would put in a good recommendation for this location. read more

Ordered a bbq chicken flatbread and they ran out of all flat bread, so I got it on ciabatta and they forgot to put any chicken on it. Unbelievable read more

First time ordering online. One sandwich had condiments their mistake and one had bacon my mistake. Explained by manager redid perfectly and delivered with a brownie.Fast, courteous, delicious. Will order from again. read more

Try drive thru or the fast order option. At 3pm stood in line for at least 10-15 minutes before they brought up a second person to the regiater. read more

If I could give it less than one star, I would. Usually I'm pleased with the Dutchmans Lane Panera, but this experience was awful. There was only one register open, then, after waiting several minutes, another employee got onto a register and took our order. She was exceedingly rude and our food was incorrect. When we received the re-makes, the salads had so much dressing, it was more like soup, and our soups were cold and bland. read more

Their broccoli cheddar soup in a sourdough bread bowl is so delicious! I am stuck on it...order it every time.

I frequent this Panera Bread despite overpriced mediocrity because it is close to my work. The tortellini is way too salty. The paninis are pressed too long; Some of their best sandwiches a mechanically inedible unless you request silverware. Service is reasonably prompt and friendly and the coffee is pretty good (dark roast). There bagels and breads are very good, but there actual entrees are not well prepared, seasoned and are just okay when done correctly. Worst grilled cheese ever-- the bread was seared outside but not really grilled, and the cheese was a thin schmear of liquid orange. read more

This place is a complete garbage can. I wish I could just DUMP all of my garbage here because that's basically how the food tastes. Like garbage. I got lunch here today and it took 30 minutes. The meat was cold and gross. So you know what I think? I'm never eating at Panera bread because it is an absolute dump of a food chain. read more