Panera has its ups and downs but tonight was a good night. The Cranberry Walnut Chicken salad sandwich is very good.

I like their food especially the broccoli cheese soup. The service is good if you get a good server. Ive had good and I've had bad. The place is always clean read more

My local Panera bread! I joined their "Sip Club" and love getting my Coffee & fruit drinks here. I love their Pomegranate Hibiscus Tea & Agave Lemonade. As well as their regular coffee selection. Their $14.99 monthly sip club is worth it in my opinion. Specially for Freelancers like me looking for a coffee shop with Wi-Fi where I can work & meet clients. The staff are always very friendly and when on the go, I just order via the app and they'll habe the drink ready for me. They also have a good selection of salads & sandwiches. Their "Pick two" menu is always a good buy for me. I highly recommend this store. read more

Panera Bread - Sandwiches Near Me - Madison, Alabama

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I'm tired of going to this Panera bread and my ordered is half put together. If u am paying $12 for a sandwich then I should get more then 3 pieces of meat on the sandwich. read more

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We've went to panera probably 3 times in the last week since we moved and love it. Panera Bread back home was always my favorite stop for studying and hanging out with friends (it was also my first job lol). Me and my husband love to come in and talk or plan things out at panera. The atmosphere is always great and quiet, so is the service. The food comes out quick and it is always clean inside (the 3 or so times we've been to the one in Madison). read more

Panera Bread - Tomato soup - Sandwiches Near Me - Madison, Alabama

Stoped her today for my morning coffee! As always the coffee was great! The staff working were having a good time talking to each other so it took a while for them to give me my cup even though there was no one else there waiting but I didn't mind the long wait. The staff that did help me were super friendly as always and the coffee was great! read more

Panera Bread - Sandwiches Near Me - Madison, Alabama

I love this Panera! Great dining room and seat selection with cozy spots to eat and get some work done. I got the Broccoli Cheddar Soup and it was absolutely delicious. Tasted very fresh! The staff is very friendly and was quick to help in any way I needed. I'll be back to this location and would recommend it. read more

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Bad financial and service experience at Panera. I was in a bit of a hurry and the line was long so I jumped over to the self order kiosk. I ordered what I wanted and didn't pay a lot of attention. As I enjoyed my food--and it was really good (the only reason I gave them two stars), I scanned the marketing material in the dining area. My chicken noodle soup was really good, but did you know...my order should have cost $6.99 plus $3 water plus $2 Pecan Braid?! I looked at my receipt and found that I need to pay more attention. I paid $20 and tipped them a dollar for nothing!! I asked for a manager and was told they were "really busy right now." Not having time to escalate, and feeling my blood pressure rise, I pushed off to my barrage of meetings. Thievery sits wrong with me, though. Customer service--0 stars. Price--zero stars. Food--5 stars. Average is rounded up to 2 stars. Watch your wallets when you dine here! read more

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I went to Panera for lunch yesterday. It was about 12:15 when I I was going into the Drive Thru. It was a cold day and I was looking forward to some hot soup and a hot sandwich. Can you imagine my surprised and how upset I was when I was told that this Panera had NO SOUPS. I thought that I had possibly misheard the response and asked whether they had run out of one soup or had run out of all soups. The response was that they had no soups of any kind. I was so surprised to hear that a restaurant that specializes in lunch meals (including soup) would have run out of soup by mid-day. I left immediately. Panera used to be one of my favorite lunch restaurants. However, I'm sorry to say, that I will not be a Panera customer after this terrible experience. read more

Had the special cranberry walnut chicken salad sandwich. The amount of actual chicken salad on each half was pitiful. And, to top it off, it was in a small area in the middle of each half. It wasn't even spread across the bread. It was mothing like their pictures of that sandwich. On the plus side, what was there was quite good. read more

Boy I like their menu for breakfast and for lunch. Good sandwiches. I enjoy soup and a half a sandwich for lunch. Wife likes it more than I do. We usually go to the Panera bread near Bridge Street mall . read more

We appeared to be bothering the associate behind the counter by not using the self order screen. When we asked if they had any bread bowls the response was I don't know, didn't bother to check or ask anyone. Just rang up or items and didn't say anything at all. read more

Not good like it used to be . Panera use to be a go to for soups and salads but not since they sold to the company that owns Krispy Kreme it's not longer good . They cut their pastries to almost nothing and the quality was cut as well . I would say go somewhere else for soup and salad . read more

Panera Bread - Pick two - Sandwiches Near Me - Madison, Alabama

I went there with a co-worker on 1/23/25. The restaurant exterior is beautiful, and smartly nestled between apartment homes, stores, and the like. Looking forward to the walnut and cranberry chicken salad sandwich half alongside a cup of soup, my co-worker and I were already at the service window when the employee remarked, "They just told me we are out of chicken salad." Mind you, my co-worker had just ordered the same sandwich. In the same car. Once I adjusted and selected another the employee said, '...have a great day', as she hurriedly presented our orders. Neither of us had gotten our drinks yet...Again, an unpleasant and unusual experience for Panera Bread...I won't go back, that was horrible. We made the unfortunate choice this afternoon to visit location 601618. Too much money for such an awful exchange. read more

6/1/20 update. I really really wanted Fulin's today however they didn't open for over an hour. Leaving the vet, I ordered with the Panera app (fav. breakfast sandwich - egg white, cheddar, tomato, spinach and avocado goodness!) and had to sub bread as I normally get the whole wheat bagel, which the app notified me they were out of. Still in the app, you describe your car and direct them as to where you'd like your food. I just said "in the trunk" please. You click an "I'm here" button when you arrive and within minutes, a smiling (judging by her eyes, since she had a mask on) and gloved employee happily plopped my late breakfast deliciousness in the trunk. Yum. Panera, how I've missed you! That sandwich hit the spot!! Thank you for the ease of order and pickup during COVID! read more

I knew before I left the gym that it was going to be a mistake. Knew when I pulled in the parking lot I should go somewhere else. All I wanted was a bowl of tomato soup and a tuna salad sandwich ON TOAST. Even asked the question about the bread and reiterated ON TOAST at the register, PAID $18, was asked and answered the question to the earthy people preparing my food to confirm my order. I stated tuna salad sandwich ON TOAST and a bowl of tomato soup. My bad was not stopping and unpacking my bag to confirm my suspicion of knowing I screwed up by going there in the first place. I know that the norm now is you don't get what you pay for any more and the days of doing a good job has been long gone and you should understand that disappointment is just the way it is because you're not supposed to expect too much from the current generation. $18. A cup, not a bowl of tomato soup unless a bowl is too intimidating, and a tuna salad sandwich on UNTOASTED BREAD. It is my fault for not checking everything, not being more clear on the toasted part, and not trusting my instincts. I only spend money with people I know and I strayed. Not a Panera bread person but I did not want fast food. Got home, threw their untoasted sour dough bread in the trash, toasted my own damn bread, did my shot of tomato soup, and cussed my bad decision. Should've went to chick fil a and got a chicken sandwich with the pimento cheese and jalapeños. Wouldn't let me complete the review unless I gave at least one star. read more

Not bad. Pretty fresh and staff is friendly. Just order your stuff and they give you a sensor when your orders ready and you pick it up. It's not cheap however, but the quality is actually good. I liked it. First timer here, I like how they have healthier options for eats compared to other places in the area. After your order they always ask if I wanted to purchase a pastry or cookie for $0.99. Slick. I got the Mediterranean Bowl with Chicken. The bowl Came with rice, tzatziki, tomatoes, and chicken. It was a nice combination together. I'd get it again. I also got a half sandwich of the Cubano. That was good and the bread was fresh and crispy, and the meat was flavorful and moist. I dipped some bread in the creamed broccoli soup as well. That was good. All in all, I'd come back again. read more

Panera Bread - Mediterranean bowl and half Cubano. The Panera bread was good too - Sandwiches Near Me - Madison, Alabama

Ordered tomato soup (which was great) and what was supposed to be a grilled cheese. I got a melted cheese on doughy bread samdwi read more

Panera Bread - Supposed to be a grilled cheese - Sandwiches Near Me - Madison, Alabama

Portion sizes are way too small for the amount of money you pay. Cashier tried to charge me $55 for 2 cups of coffee, large Mac and cheese and a smoothie. Smoothies are now only 12 oz for over $5 The bowl of mac and cheese was only 2/3 full. read more

Panera Bread - Freshly opened bowl of pasta. Not close to being full. - Sandwiches Near Me - Madison, Alabama

Placed a mobile order to be picked up. Luckily the Panera app shows the progress of the order being prepared/notify when it's ready. So I get notified that my order is ready, however when I go to pick it up via drive thru, they have yet to do my order & waited for another 15 minutes at the drive thru window before I can receive my order. I don't think I'd want to come to this location again due to the service. The employees are nice but it's simply not saying that my order is ready and then come to find out my order was never started . read more

I never write reviews but this was gross. This was the "lettuce" in my Cobb Salad tonight. I get places are understaffed & service is slow. I get it's fast food so sometimes things are missing. But this was gross read more

Panera Bread - This was the "lettuce" in my Cobb salad tonight. I never write reviews but this was gross - Sandwiches Near Me - Madison, Alabama

Had lunch with my daughter at this location. She loves Panera. The food was very good. I have no complaints at all with that. I actually enjoyed it more than I thought I would. The cleanliness of the building is a little lacking though. The booth we sat at had food smeared and finger prints all over the wall. The seats were very worn, holes and cracks in the upholstery. I was surprised at the condition since it's one of the newer locations. read more

Totally bait and switch and false advertising. Pizza is listed in menu board at 10.29. They are charging 10.59 and the boy who said he is the Mngr said "oh the corporate office changed the prices. " Well why isn't the price outside on the board changed? Customer expects to pay price advertised not be told a higher price just because... I have no idea why price is higher .... maybe somebody is just making some cash. Either way it is illegal and my complaint was not taken seriously. They will ruin a customer's expectation to make 30 cents. Do all Panera's charge anything they want anytime they want to or just this one? Pizza should have been sold at advertised price. That's legal business practices. Not cute, not funny. But they thought it was not serious and that it's ok to arbitrarily change prices any time read more

Food was great as usual. Atmosphere very relaxed. My only complaint was cleaning tables. They had a disinfectant rags box available. So I Cleaned a table to sit down and eat at. The two for deal is always nice. My husband and I both ordered a flatbread and another item. To be honest we could have split the meal and it would have been Plenty of food. read more

So they have no one manning the registers and they will get mad if you edit something . Ordered then eleven minutes later got the automated texted that my order was ready. Had to wait another hour till it came out. One sandwich and a single pastry shouldn't take an hour when its not busy. read more

Placed an order for delivery and the order came missing an item. I called the store to send me the missing item and I witnessed their ugly unprofessional face. Lying, pushing back, and forcing me to accept their lame offer which was as follows: if I want to get the missing item, I have to come to the store to get it. Even though I asked to have it delivered and paid the delivery charges and tipped the driver. I asked for a full refund, told them they can come over and collect the untouched food, but they refused and unwilling to resolve it unless I accept their offer. WTF! read more

Usually I love Panera. The food always has a great clean taste. I frequent Panera Bread off the 72 pretty regularly due to the drive-thru and proximity to Target. Sadly, despite fantastic food, the service is in dire need of attention. Last weekend I grabbed Panera on the way home from shopping and ordered the Modern Caprese sandwich. The sandwich overall was very good, but was lacking the cheese which is one of only 4 ingredients on any Caprese. Disappointing but I figured I'd let it slide as I didn't want to trek 18 minutes back to have them add cheese to my sandwich. Today I decided to try again. I went through the drive thru and ordered the same sandwich but requested no tomato, another sandwich for my sister, and a bagel as Panera rewards offered me a free bagel every day this month. The girl taking my order simply could not get my order right, and I had to repeat the order to her 3 times. When I got to the window I was served by a different girl who told me her name was Talaya. When she charged me I enquired about the free bagel that my card entitled me to and she told me I did not have a free bagel. I paid and then on my receipt it reiterated that I did in fact have free bagels everyday. When I showed Talaya this she told me I could wait while she found her manager and then they could void out the transaction and recharge me. This would have left me with a bag of cold food and an additional charge on my card that would take 3-7 days to come off. I opted to pay for the "free" bagel. Upon arriving home I opened my sandwich to see that again it was missing the cheese and that despite requesting no tomato, my sandwich had several large pieces. I will likely not return to this Panera anytime soon. read more

They have the best service!!! I had an order missing and they brought me a completely new item and the store is 15-20 min away from me. GREAT service. read more

I love Panera Bread. This location is near my house and I every Sunday morning I go get breakfast for my family. This morning I tried the new Chipotle Chicken with avocado breakfast wrap. It was a complete fail. The wrap was a stale tortilla/naan bread thing, the eggs tasted like rubber, and the avocado was brown. Gross. I will stick to the soufflés and other sandwiches they have. Skip this new menu item! read more

Panera Bread - Chipotle chicken avocado breakfast wrap. Ew. - Sandwiches Near Me - Madison, Alabama

You guys should go to the one at bridgestreet. They have great customer service but everything else is trash. I should've taken a picture of how crappy my superfruit smoothie comes out EVERYTIME One time I received it - it was literally FRUIT. second time I requested - hey! Can you make it a little more thick? I GOT A LARGE CUP FULL OF ICE. I COULD NOT EVEN ENJOY THIS SMOOTHIE ON THE HOT DAY I FLIPPING BOUGHT IT. they've disappointed me more than once. Will not be going back, or my family. read more

Picked up a large order for bridal party. Food good but the service was exceptional!

Added avocado to my salad order. Was charged extra. They gave me two tiny small bits of avocado that were hard and not edible. Have been a few other times and not impressed with food amount or presentation. I don't think they look at the food/order they put together. Won't be going back. read more

Panera Bread - Sandwiches Near Me - Madison, Alabama

Always out of something when I come here. This time they can't make carbonated drinks because they're out of CO2? Like damn that's bad management for sure. read more

Went through the drive thru and 40 minutes later we're still waiting... The drive thru attendant was apologetic and polite. We like the food, but won't be returning anytime soon. Hope their staffing issues improve. read more

Alright let me preface by my understanding of how things can get backed up during busy hours, but still... ordered online to this Panera and it says "your order will be ready at 5:41." Sweet. I intentionally arrive 10 minutes later cause I know how those time go. No surprise it's not ready when I arrive at 5:50. Meanwhile other customers are ordering and getting their food while I'm waiting here for mine - some of them having ordered the exact same thing as me. Alright here I am at 7 finally driving away with my food 30 minutes after ordering... I guess either update your pickup times or tell me to just order inside, but whoever's reading just don't expect to get your food remotely on time if you order online... read more

I had a sharp broken piece of plastic in my tomato soup and they just said what is that and dismissed it. I waited to see if they were going to throw out the rest of the soup and they just looked in it and walked away. Kinda scary! I'm glad I didn't swallow it. It's too bad because I really do like it here. read more

Classic Panera, has everything but the thing I wanted. Oh well. Staff was friendly. Shop was clean, bathrooms clean. Better luck next time.

The flavor of the food is the same as all other paneras but each time I've eaten here it was disappointing. The wait for my order was always long even when there isn't a crowd, the hot water for tea was always just Luke warm, the pastry selection is minimal and I tried the drive thru- while the staff was very nice and my order fast, the portion size was smaller than if I had eaten inside. For a better panera eat at the one in Bridgestreet read more

Panera Bread - Half ceasar salad. $7 for a salad that doesn't fill the 3" x5" box it's in. There's about a 1/2cup of cheese in here - Sandwiches Near Me - Madison, Alabama

I get delivery from here at least once a week. Great food, great delivery service. It's nice to have an options for lunch. The you pick two menu is great for lunch. Always great service, always delicious. read more

You know when I eat in, it's great. When I drive thru something is always wrong. Frustrating.