I visited the Panera on Carlisle Pike ( Mechanicsburg) on Saturday he morning of 6/18/26 While the workers were very friendly, only after I was waiting for my order did I learn that they had run out of the breakfast item that I ordered and it would be another 15 minutes (for FAST FOOD?).....I was refunded for that portion of the order They verified the rest of my order was ready and handed me my bag Once I got to my work, I opened the bag only to see that they gave me the wrong order!!!! Called for another refund So here I am without anything to eat.......wont be going to that location again!!!!!! How hard is it to serve convenience food????? read more

Stopped here for a quick salad and a drink. There is ample parking and the restaurant is large, bright and spacious. Despite the size, and that it was quiet inside, pretty much every single table was dirty and needed to be wiped down. In comparison, the bathrooms were clean. The young woman at the register helping with our order was exceptionally sweet but it was hard to understand what she was trying to explain to me regarding my order and price. Despite this, the salad came out correct and was very fresh and perhaps better than other Paneras I've been to. Of note, there was another patron, walking around, who seemed to have some mental health issues and was approaching other people eating. Including myself. The staff could see this but didn't take action. With all this going on, unfortunately, this Panera's star count for me is down by one. The food is a four. The rest of the issues bring it to a 3. read more

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I go to a lot of different Paneras and this one is rather new on the Pike in Mechanicsburg. The ambience was off, the bathrooms were clean, service was really slow. I seen they were hiring for a lot of positions but non of the tables were cleaned when people left. The food was alright, the greens that were supposed to be in my salad weren't. It was mostly romaine, when it's supposed to be mixed greens. And my arugula was kinda yellow I added to my chicken salad. It still tasted good but I wouldn't go to this Panera again. read more

Panera Bread - Chicken salad - Sandwiches Near Me - Mechanicsburg, Pennsylvania

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Terrible service. Incredibly slow. Dinning area was filled with patrons but should have known there were issues when not a single person was eating. Rather everyone (and I mean everyone) was waiting for their order. read more

Made a visit today to get a muffin for my Loving Sweetheart. Was greeted with a smile from a young lady and requested my desire. I got a cup of coffee and my Sweetheart got an Iced Tea and cinnamon roll... There was a large selection of pastries, but the cinnamon rolls caught her eye... The cafe is clean and was being wiped down again by a staff member... The tables were also neat and clean... There are a lot of windows so we could view outside as we enjoyed our meal... Also ample parking is available... We will have no problem visiting this Panera again in the future... Want a decent pastry and a good cup of coffee... Highly recommend Panera to ease your cravings... read more

This Panera Bread used to be in Silver Creek Square, opposite to Wegmans, but has since moved to a brand new building opposite REI. Not only has it added the drive-thru, the layout is drastically different from what most Panera Bread is known for. I'm not sure I like the new one. It's open partition so it's lost the cozy personal touch it used to have. A drive-thru for Panera is also questionable. It makes sense if it's used to pickup mobile or online orders, but if someone ahead ordered cook to order, then the wait will be too long for the people behind. Food-wise, it's the same standard as all Panera Bread. read more

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Stopped in for quick dinner as Paneras are usually a known quantity - tonight being no exception. Went the standard U-pick-2® route - either the portions have gotten smaller or I was REALLY hungry....ended up scarfing down my asiago bagel which I had ordered 'to go' :) Food was above average for sure - wait time wasn't bad. Fairly busy (was around 8pm) I was REALLY looking for their limited-time lobster roll which I heard was back at some locations...maybe I'll find one yet! Always enjoy Panera's Chicken Noodle Soup - all in all a good visit! read more

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This Panera has the worst delivery drivers/service I have ever experienced. I've ordered from them several times and every time my order has been missing something. Either the people bagging delivery are largely incompetent or their delivery drivers/service steal; it's one or the other, after all, their orders come through a computer system. Checking their work can't be that hard. read more

This location has good food. The service needs work. I came in to get a beverage and as a first time Rewards member, asked about my beverage having milk and sugar. I read from my slip milk and 2 sugars. I was on the road and needed a quick wakeup. Manager and a male employee kept talking, and manager was doing the talking. I excused myself twice to speak to them. (Perhaps I was wearing my invisibility cloak). The manager pointed to the counter where there was a pitcher of creamer. I again said I had asked for milk. The manager looked dumbfounded while pointing at the pitcher. I said no, milk. A woman employee helped while the two men continued their conversation. Awkward! They seemed like I was a bother. Parr 2: I returned and did a curbside order for the tuna sandwich and vegetable soup duo. Specified no onions on sandwich. It came loaded with onions. And the sandwich was a mess with tuna mostly off the sandwich and in the wrapper (see photo). Please get it together! I love Panera. Improve your customer service, please. read more

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Got the chicken noodle soup, ended up with food poisoning. Would NOT recommend. For context, my girlfriend and I decided Panera might be a nice meal after a long day, so I got the broccoli cheddar soup, and she got the chicken noodle. After eating the soup, the rest of the night consisted of trips to the restroom until every last bit of food came up, dizziness, and a sore throat from all of the throwing up. The rest of the meal was mediocre at best, but still a terrible experience nonetheless. read more

Took a half hour to get a bagel and coffee. I'm not sure if it was an ordering system issue or some sort of coordination challenge because there were several people clearly working hard in the kitchen area. Shouldn't take this long. Also, the bagels are much smaller than they used to be and their coffee cups are incredibly flimsy. Only positives were the woman leading the kitchen seemed to be doing her very best and the coffee was at least hot. read more

meals should have the same ingredients and appearance every time. They should be the same way every time. I ordered a Caesar salad with chicken. This is supposed to have romaine lettuce as the only lettuce. That's what I expect. It's been the same way for years. Now all the sudden, they throw spring mix in there with no romaine. I deserve to be notified if they are out of ingredients and substituting things! I should be asked if that's okay with me! I hate spring mix! They are just being sneaky because they don't want to lose a sale, or they just don't care if you're satisfied or angry. I would never have paid this money for a salad made with anything except for romaine. Now I hate the salad and feel I wasted my money. one angry customer. read more

Great prices, service, and food. Healthy food choices and good portions. Great place to eat

So, it's Panera. Personally, I find it overpriced for the servings you get, but it is a good spot (in non-COVID times) to work or meet up with a friend for coffee. We had gift cards on hand, so decided to treat ourselves to Panera delivery for lunch. The ordering and delivery was seamless. They are currently (as of 1/8/21) doing contactless delivery. I asked for my order to arrive between 12-12:15 and it was here at just about 11:50, which is great! The food was fine. Like I said, I don't personally find it anything to write home about, but it is a somewhat healthy fast casual option. Our order had a few customizations and they got all of them right - woo! I don't think they included cutlery in our bag, but we were going to use our home silverware anyways, but something to keep in mind if you aren't eating in a place with silverware on hand! I won't rush back, but I haven't crossed them off my list. read more

Terrible. My coworkers breakfast sandwich was cold. My smoothie was anything but smooth. Look at the chunks. read more

Panera Bread - Sandwiches Near Me - Mechanicsburg, Pennsylvania

Ordered the family feast, they said it would include a family size salad. It was more like the half salad. Also, I added the home sty chocolate chunk cookies, they put the ever but the kitchen sink cookie. Good thing I knew what it looks like because I can eat cookies that is prepared in areas with nuts, however if I bite into walnuts or pecans, that is a whole other story. read more

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I had dinner here the other day. I ordered a chicken Caesar salad, baguette, and fountain drink. The salad was okay as usual. I enjoyed the ambience with the fire going, as it was very cold that evening. The customer service was decent. Typical Panera experience. Nothing major to write home about. I'll return in the future for quick dinners. read more

Checked in 3 times recently, different days. Love the store, the customer service, the food, the products. There is nothing to not like. Very good bakery. All breads are freshly baked. Though the bagels could be smaller in size. They are so big so as to be unappetizing in looks. I like the fact that they use antibiotic free chicken. Way to go when a chain restaurant thinks in terms of serving quality food to the customers. Great soups. Another great thing is it is vegetarian friendly. read more

Panera Bread - Lentil quinoa egg bowl - Sandwiches Near Me - Mechanicsburg, Pennsylvania

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The service at this particular Panera Bread was anything but friendly. I was actually startled at how passive aggressive the cashier was during our visit. For the greater Panera chain, I appreciate the free WiFi and opportunities for Breakfast, lunch, and dinner. Refillable coffee and the rewards program is also a perk. I would really like to see more vegan friendly options like something dairy-free to spread on bagels and dairy free creamer at the coffee station. Some of the bagels are completely plant based and you can manipulate a few menu items to make them vegan. read more

My husband bought some bagels for breakfast on Mother's Day and got them sliced. They sure did a bang up job slicing them! read more

Panera Bread - Only 1 out of 4 bagels for sliced right. - Sandwiches Near Me - Mechanicsburg, Pennsylvania

The chicken on the bbq smokehouse sandwich was cold at the end, the only enjoyable part was the mac and cheese

This store continues to screw up orders over and over again! I have an order for pick and they missed putting a sandwich in the bag! I have to call the store three times and no answer! The store wasn't even busy! read more

Improved experience. Most recent trip to Panera was quite good. Order was ready in less than ten minutes and the food was good. No long delays as has happened during the pandemic. read more

Best Panera Bread that I have ever been to. Maybe it is just all the Panera's in Massachusetts but the service in all of them is just awful. So I did go in with low expectations. The man behind the counter was very nice and gladly put an my order for a special panini through without a problem. I always have huge problems with getting them to do special paninis in Massachusetts. They made my order promptly and when they gave it to me I realized that I forgot to ask for it to go. Expected eye rolls and rudeness I got the opposite. Maybe people really are just nicer in Pennsylvania. Got the food back to my hotel room and the sandwich I had was awesome. Will definitely be coming back. read more

Always understaffed. Waited 10 mins in line with ONE cashier at 12:30 on Columbus Day, when tons of people are off. Then waited another 20 mins for our food. Will not be returning. Consistently understaffed which is so disappointing. read more

Our office just tried to place an order for a birthday lunch -- about $300, 13 sandwiches plus some sides. The staff at the store made it clear they did not want to be bothered with a big order. "We don't have enough bread," they claimed. Bread is in your NAME. I wonder what they would have done if we had just walked in at noon to get our food rather than give them a heads up 4 hours in advance? Would they have refused to serve us then? How the hell do they manage lunches on a day to day basis then? Thanks for ruining our birthday celebration! read more

I've never had a bad experience with Panera until I went to this location. I ordered a chicken Caesar salad and I got it and it didn't have any Romaine lettuce. So I brought it back and said "hey sorry to bother you, but my chicken Caesar salad doesn't have any romaine lettuce on it". The manager said "yes it does, I can see it right there!" Lol what? I should have just walked out right then. But I was like "uhh this is awkward but that's not romaine". So then he started explaining all the lettuces they offer. And I was like "ok that's cool but can you just put romaine lettuce on my salad". So then he gets a scoop of romaine and puts it on the salad and I was happy and said "sorry for the trouble, thank you so much". I went to sit down and then I overheard them complaining loudly about my request as if I'm a horrible person. I've never been so embarrassed in my life. So then I went back to the manager and I was like "I'm sorry...I can pay for the lettuce...it's not a big deal." Wow. Like I said I've never had a problem until I came to this location. Maybe they were just having a bad day? Lol but I definitely won't be back. read more

All around poor experience, especially service. Disorganized and very, very, very slow. Too many other great options locally. Skip it and don't look back. read more

Starting long weekend with Frontega chicken & broccoli cheddar soup.... my soul food from Panera!

The kiosk NEVER prints a receipt even if you tap it. Then you get a vibrating thing and you don't really know what to do..sit by the benches and wait or sit down? Will they bring it to the table? (In Camp Hill they do..) What if something's messed up? You can't really prove it cause you have no receipt. Their chicken Fontega Sandwich is absolute BOMB even though it is overpriced at almost $9 for the full and almost $6 for half. The Tortellini are A L W A Y S cold. Their coffees aren't that great (the ones from the menu not on tap), tried the hot mocha and it tasted like warm chocolate milk, got their Madagascar vanilla latte and it wasn't that good either. Finally found the iced chai latte to be amazing. I like coming here but some things need improvement. E.g. running out of BAGELS at noon.. (isn't it a bakery?) read more

I like Panera in general but I am not a fan of their service. The service at this location Sucks! The staff is mostly rude and completely devoid of regards for the customer and with NO people skills. The last few days I have came by everyday for coffee and snacks. See no one at the cash, workers walk around like zombies and don't even acknowledge that you are there or that someone will be there to help. Real frustrating! What is happening to our local businesses? A suggestion to Panera management --- hire the right people and mange them correctly or don't complain about the decline of your customer base. It is that simple! read more

This place is terrible, their service is extremely slow and the food Is not worth the money. It is overpriced for food that they just have to reheat. Go somewhere that works hard for great food and customer service. Do not waste your time and hard earned money here. read more

Great selection of well prepared soups and sandwiches in a upscale setting. read more

Panera Bread - bread bowl - Sandwiches Near Me - Mechanicsburg, Pennsylvania

Ordered food online tonight- 1 hour and 45 minutes late and gross- you could tell it had been sitting for a long time- done with Panera- too many bad experiences! read more

The food is usually good, but service is abysmal. From curbside orders waiting in the parking lot for 30 minutes to only go inside and pick up the order on a cart to deliveries that are missing items like dressing for salads, etc. The question is how much grief are you willing to put up with? I've decided enough is enough. No more. They're solution is free cookies for their bad service. No cookies are that good. read more

First of all, it's a panera bread that is out of bread. I asked for bread on the side and they ran out. Then, there's no lids for the drinks. Lastly to seal the deal, the food took over 10 minutes to come out! Side note, don't get the apple as a side because it'll come out bruised and smaller than a quarter. Customer service was fine, nothing special or helpful. read more

Just lazy. I guess the economy is booming in this area and it's impossible to find folks that want to work and appreciate having a job. Customer service is 1 star. The grounds of this location are nasty and is always nasty. No matter when I go there. We have been here multiple times over serval years. It is always bad. Usually we go only because it would be late at night and other businesses have closed. I just wanted a smoothie and I basically received juice instead. I'm not sure why but it's juice and loose and not slushee or thick as a smoothie should be. I am going to stay far away from this location. read more

In this time where everyone is cleaning and sanitizing I find it odd that Panera on the Pike in Mechanicsburg doesn't even clean their tables and floors from the night before -Though to be honest they never did .... On Sunday morning me and my friend went to Panera for breakfast . We got there early at 7:45 as the place doesn't open until 8. So we waited the15 min. When the door opened we were the first to go in -there were only three of us waiting .... Ordered our food and drinks and asked if the dinning room was open to eat in ? The woman behind the counter said yes to sit at the tables not marked . We went to sit at a table and wait for our order , as I was sitting there I notice crumbs in the booth next to the wall and on the floor - Again not out of the usual for this place but the table had cup rings all over it and was dirty . As I looked around I could tell that they did not clean the place after they closed on Saturday.. Never mind leaving food crumbs and dirty tables sit over night there is a pandemic going on and every other place are not only cleaning the tables they are sanitizing them... I am done with both Mechanicsburg and Camp Hill's locations read more

This Mechanicsburg, PA Panera Bread is a wonderful place to eat, snack, relax, or celebrate. Their food and service is topnotch. The employees work very hard at Panera to serve good freshly made food, with a clean establishment, and present themselves with good people skills and kindness. I have seen and heard them respond in an appropriate manner and bend over backward to accommodate the customer, even when treated rudely. There is never a reason to treat a restaurant establishment/employees/manager in a nasty manner. ~They are people with families and feelings just like you, working very hard to make a living and serve you, so you don't have to cook your meal. I enjoy coffee, bagels, salads, soup, panini's, breads of all kinds & more. My family, friends, and I like early & late breakfasts, lunches, dinner, and later evenings over coffee by the fire, or outside on the patio in the summer months. They have assorted table types(square, booths, round, long, or intimate for 2) along with self-serve coffee & cold drink refill stations. Panera Bread has become a favorite of my entire family, especially this Mechanicsburg, PA establishment, but all Panera Breads around the United States! Thanks you for your excellent food & customer service!! read more

This place is nice and great for kids to eat there. We love their soup and bread in a cold weather! nom nom