I placed a large order for a church function, received notification that order was received, and texts that it was delayed but would be ready at 10:05am. I arrived only to find Panera closed. I have attempted to get my money back for 4 months. Corporate keeps saying it a refund is on its way. To date nothing after 7 requests. Panera was my go to place for functions, both at church and for two corporations; however I now take my business elsewhere. Panera used to be great...what happened to customer service? They do not even deserve the 1 star required to post a review. read more

My daughter took me here for breakfast for the first time. We ordered on the kiosk because my daughter wanted me to take my time looking through the menu. Food on the menu is pretty simple I would say. Ordering process is a lil bit extra but I guess it goes with the "modern" look. What I didn't like was when our order was ready, we went to the pick-up desk and the server did not tell us which one was our order. I know I ordered a salad but there was like 4 other plates there that were salads also. So confusing when they couldn't just hand you your order. Other than that, I had a nice breakfast. My salad and tea was good. I would come here again. read more

I haven't eaten at a Panera in years and now I remember why. The food is garbage. It's the company's fault, not the workers'. They can't make a salad out of subpar ingredients any more than you can sew a silk purse out of a sow's ear. Just atrocious. read more

Totally agreed with the other 3 stars review. This place is a sandwich/bakery, they should focus more on sandwich Manu, not sure why there were many choice on pasta/steak? The dinning area is spacious and clean. The food is not so much of yummy taste. My fiancé and I ordered Smoked Turkey sandwich, the taste is plain. Also the Frontega Chicken Sandwich is the same way. The creamy tomato soup is quite sour. Overall, 3 stars is good enough. read more

Panera Bread - Creamy tomato soup! - Sandwiches Near Me - North Attleborough, Massachusetts

Ayo straight up, this Panera bread is always out of bread. Don't know how they do it but they nice with it. Panera air. Seacrest out

The worst. I ordered a bagel and cream cheese with a cup of coffee. If 6.00 isn't bad enough the extremely rude staff will keep you away. I'll never set foot inside a Panera Bread again read more

Terrible terrible terrible. I have been a rewards member with this Panera for over 5 years and since then, the place is just going downhill. Literally EVERY single time I go, my order comes out wrong. Not only that, but they have a sign stating any wrong orders can be fixed and you'll be given something free. Not ONCE have I been offered that or even an apology from management. I can't believe it. Also, they used to carry a chicken Caesar sandwich which is now discontinued but they still make it with no issue(usually). Today I legit hear the manager making my food, complain about me and my order. Last time I checked, you guys are paid to make the orders not criticize what we order.... out loud for everyone including me to hear. Unacceptable. I will be sticking to the Lincoln, RI Panera bread forever after this most current visit. read more

Food was really good and service was great. No long lines or other issues to speak of

The lady making the sandwiches made my 70yr old fathers sandwich wrong and instead of re making it she said yes pickles are on it he said no and she fought back saying she could see them from there he lifts the bun said no it's lettuce and she said he touched it so she can't it back now and throws her hands in the air. No one asked that he asked for a side of pickles instead so she grabbed a pickle and threw it down on his plate. She proceeded to do this IN FRONT OF THE MANAGER and the manager just aloud it. No customer service here read more

First time at Panera in a while and I remember why. Very over priced and such small portions. 5 change for a half sandwich which was about 3 bites. 2.50 a "warm" "fresh" cookie. I think not. I asked to eat there but my order was bagged anyways. Day and ate like a high school kid at lunch. And the guy that took my order gave me attitude for not donating to whatever cause he mumbled out. The people making the food were just complaining and wanting to leave. ( don't blame them). Waste of money and time. read more

Panera is one of my husband favorites restaurants and this last pickup order was awful. Is the second time I order from this specific location and the food its incorrect or taste bad. They should do it with love customer service should be a priority. At least the soup was good. read more

Worse experience ever!!!!! The manager who was there today at 4pm park as appalling with the way he spoke and carried himself felt unsafe. He needs to be fired or put him where he can't interact with customers because he is not it. I refuse to go there again and if you see him you will understand this review. The co worker who was making bias and inappropriate comments needs to be fired or talked to cause you're both rude and Panera I've been to several locations you can hire better people ones that care to do there job right and treat others with compassion and kindness. read more

I wish I understood what possesses me to keep going to Panera, especially in this location. I really want to like it and sometimes my brain convinces me it's a great idea for a quick lunch. It never is. There is always something wrong with the food: the soup and its instant mashed potato consistency is cold, my last sandwich had a gristly inch-long piece of "turkey" and probably never even saw a picture of a cranberry sauce can in its life, let alone a panini press, the lettuce is wilted and sad. I hate to be the fly-in-the-soup customer, but it's happened to my husband here (they did offer to replace it, but ick). Even their pastries aren't good anymore; they're too greasy and stale most of the time. Even the staff is lacklustre. You'd probably get better food at McDonald's. What really gets me is how ridiculously over-priced they are. Their menu prices are bad enough, but I always have to double check the receipt, as sometimes the price magically creeps up beyond their posted up-pricing. Good luck pointing it out, as the staff was completely baffled by it when shown. I feel this is more a reflection of the company and the managers than the employees; if prices change, fine, but you should update your board to reflect them. What's really sad is that, for the same price, give or take a couple dollars, you can go, sit at a table, and have the endless soup and salad at Bertucci's. Their soup is at least hot and their salad is still capable of a crunch. I'll certainly give up spotty, free wifi for that. read more

I keep foolishly giving the North Attleboro Panera chance after chance due to convencience. Hoping that one day they will at least be just up to par with others I frequent. If not for the location factor, I would never set foot in here again. They once were late with my catering order for a work meeting. I arrived right on time to pick up and waited almost 20 minutes for my order and they were barely apologetic. In addition, the staff in general is a mixed bag made up of just a few friendly faces, amoung the occasional rude, disinterested morons who are lucky to have a job and should take a little more pride in how they treat customers. read more

AKA Pendejo Machine quality baked goods. Do you like really thick and chewy bagels? They have the chewiest. Really. Like a Duracell battery, they keep going and going and going. Watery coffees (choice of 3 watery coffees) Fresh bread that tastes store bought. Faux living room decor. Skull piercing alarm that goes off something like every 45 seconds to tell the workbots that the machine has finished pooping out its latest masterpiece. It's is high-pitched and LOUD!!! Mom ordered item X at left cashier who said, we're out. but 1 foot away and 10 seconds later next cashier I was able to that. WTF! Given all of that. I had a decent breakfast and a decent lunch. There are a lot of chain places that are worse. It's a long list. I'd give them 2.5 stars, but the service was pretty crappy. They must not pay the workers enough. read more

Does the headquarters for Panera actually read these reviews? I suspect not, but here's another bad review. I've tried this location and a few others, but the result is always the same- small portions, above average pricing, and low-quality meats, fruits and vegetables. I'd also like to point out their system of ordering and grabbing your order is unnecessarily complicated and always causes a back up. read more

Horrible customer service. I ordered rapid pickup and my food was ready when I got there (per screen) but the workers never brought my food to the rapid pickup shelf. So I asked a cashier to check on my food. They said sure then turned around and went back to cashiering. Then another customer gets their food handed to them because they knew the food preparer. Walked by me twice and not once did the food preparer ask if I was waiting for food even though I'm standing in front of the rapid pickup shelf. Sad. Finally a manager walks by and I tell them my foods been ready but the manager didn't know where my food was. So he goes back to prepare a new order and sees my bag sitting there. Great. Cold grilled cheese is what I wanted. The least the manager could of done was offer a new sandwich and soup but nope. Just hands me the bag. Have a nice day. read more

Panera is Panera but this location needs some major customer service help. My daughter and I went there for lunch today and I ordered a Caesar salad with no croutons because I have celiac. No biggie right? The cashier couldn't figure out how to put the order in and the manager who clearly wasn't having a good day didn't really help her employee or acknowledge her customers. Food comes out and my crouton less Caesar salad (which supposedly had a note that I had Celiac) was served with a baguette. Awesome. I exchanged it for chips and struggled to carry all the food and my daughter and not once did any employee offer to help out a bit (something the Lincoln store always does). Once we were finally sat, my somewhat clumsy daughter managed to fall off her chair and hit her head on the people sitting next to us. All of the fellow patrons were concerned and ran over to offer assistance and get her some ice but the Panera employees? Too busy complaining about their job behind the counter and no one even checked on us. My daughter was really embarrassed to I packed up and we left- without even eating since her grilled cheese fell on the floor with her. Skip this Panera and drive to Lincoln RI instead. read more

As an overall restaurant, I love Panera Bread. I've been to so many different locations, but this one I must say, is the worst. A week ago I visited Panera in Smithfield. Delicious, presentable food as always. The next day, due to convenience, my mother and I went to North Attleboro Panera. Disgusting is the word. We had many issues. 1. The employees, while nice, were lazy. When my mom asked for a water bottle from the fridge, not one that's been sitting out all day, she was answered with an eye roll and a dirty look from the manager. Laziness. 2. The food was sub par. There were 4 small pieces of chicken on my moms panini... It looked like 2 pieces of bread stuck together. My brother order two bagels with butter and wasn't given butter, or a knife. The soup in my sisters bread bowl was halfway full. 3. The atmosphere was insane. They don't give you the vibrators to tell you when your food is ready, instead they shout across the restaurant! Overall a horrible, disgusting experience with my family, will not be returning. read more

Panera Bread - My mothers sandwich when opened. Dismal. - Sandwiches Near Me - North Attleborough, Massachusetts

i have never had problems with penera before but the past couple times i came here i got a bbq chicken sandwich and it was raw i will not be coming back read more

Panera Bread - Sandwiches Near Me - North Attleborough, Massachusetts

My review might be better suited to incorporate all Panera Bread locations. The quality of Panera Bread foods has diminished considerably over the last few years. They reinvented a personal favorite, chicken soup (does anyone enjoy the new recipe?). Their sandwiches are growing smaller at an alarming rate with the price steadily increasing. Panera Bread has become another chain restaurant, looking to maximize profit and the speed of service at the expense of quality. Yuck! read more

This is a very busy Panera that seems like a local hotspot for teens. Which is great, if you're a teen. I wouldn't come here to get any work done. The food is your average Panera, but I felt a little less love in my items. My sandwich was sloppily slapped together, and my salad was full of all kinds of brown. I usually get a fruit cup too, but the ones there looked like they'd been sitting on that ice for days. The pineapples looked like they came straight from the can. Not my first choice for a Panera Bread. read more

I went to just get a simple bowl of soup. What I didn't expect was to be touched by an angel. His name was was Zach. This man. Ugh this man. He literally just was such a good worker. He even helped my nana decide on a you pick two because she was super indecisive. I'll def be coming back soon for more soup. And more Zach read more

I like their salads and soups mostly. Haven't had a sandwich in a long time. Pastry items are always yummy. Often stop in for bagels for home too. Week days at lunch time this place is very busy but the line moves quickly. Good spots are often taken by people trying to work rather than eat but Panera doesn't seem to discourage it. It's annoying to have to listen to some one's job interview, conference call, or have one person occupy a whole booth with just a coffee and clearly set up to work for the long haul but oh well. Nice place for a quick lunch that isn't a burger. read more

I would agree with other comments. It is cramped in this location. Lots of space for the ordering area, then the seating area seems to have lost its space. Food was fine and what you would expect. The service was not as friendly and they messed up many orders before mine. They tried to give my order away. read more

This panera bread stinks!!! Waited in a long line just to find out they are out of many things on their menu... New management desperately needed!!! Now I'm late for work and hungry! Thanks panera bread you just lost another customer! read more

This Panera , the food was very good and the staff was friendly and professional and my only problem was that the dining room is very chilly considering it's February and they said they can'tcontrol the heat.people are sitting in the dining room in their coats . read more

I am not the biggest fan of Panera. I think they are a little over priced for what they over. I do like their bakery and drink options but, the lunch isn't really my thing. The Iced Green Tea is my favorite thing they offer by far, it is delicious. Although now I have been asking for it light on the ice because sometimes they put so much ice in I can't even get the straw in. The service here is okay a lot of part-time high school kids so it can be hit or miss. Being on the route one strip it is always busy here on the weekends and can be difficult to get a table. A word of advice do not get the salmon salad, it taste fishy and not worth the money paid for it. read more

I always get the same thing when I go to panera bread - Fuji apple chicken salad, and I've never had an issue at any other location. I mean how can you screw up a salad? Welp. The first time I had my wife pick me up a salad from this store they forgot to put the chicken on the salad. Yes, read that again. They forgot the CHICKEN on the Fuji apple CHICKEN salad. The second time I ordered online and they didn't put any dressing on the salad. I'm not giving this place a third chance. read more

I really enjoy Panera Bread, especially their cinnamon rolls and bagels. I don't drink coffee, so I can't speak about that, but the food is to die for. When I came here, there were only a few people sitting down and it was easy to find a place to sit and relax. I got a bagel with cream cheese and a water and sat down to eat and play on my phone. The person that made my bagel was new to the store and was very nice, but a bit scared, so I tried to calm her down and told her to relax, "no worries here". The bagel was good and it was a nice relaxing atmoshpere that I needed on a Sat morning. Will definitely be back to this place. read more

Dollar extra for "avocado" I paid 1 dollar extra for that.... and no pickle. Panera step your game up

The team there does a very nice job. I appreciate their hard work and their dedication to their guests. There has been good stability with their employees recently, which I appreciate and I think it ads lots of value to diners. The bagels and lattes are my favorites. For lunch the BBQ chicken salad is to die for. Great job Panera. read more

Love Panera, was able to order from the Panera app, pay for everything from my phone (Apple Pay is great!), and my food was ready in 10 minutes. Soooo helpful as I am a therapist that's always on the go. There Asian salad, harvest soup, French onion soup, and creamy tomato soups are my favorite! Always fresh and Delish! read more

Panera Bread - Harvest soup - Sandwiches Near Me - North Attleborough, Massachusetts

After coming in 5 min before close we wanted an ice caramel mind you it was a Friday night. Kyle waited on us and was super pleasant. Most people would have grinned at the fact that customers were stopping in right before close. But he was super patient, kind, and even told the training person to hold on so he could teach them how to make it the proper and well presented way. Thanks Kyle for being awesome when we were honestly annoying last min customers. I wish more people in the restaurant business were as pleasant and welcoming as you. Sincerely, Last min ice caramel fans read more

Absolutely awesome for catering!!! Everything was perfect!! Delicious food, great display and everything you could need to serve.. they even make it so easy to transport.. I was extremely happy with everything!! Thank you... read more

If you value your life, DO NOT COME HERE! I decided I'd try a new place to eat as I'd just gotten paid and was feeling extra hungry, so I decide I'd give this place a try. WORST DECISION OF MY LIFE THUS FAR. I walked in, and some pudgy Caucasian kid with long hair who works there starts pointing at me and laughing along with some girl. I ignore it and order my food. While I'm waiting, the same kid walks by and bumps into me, I turn to him and he says "What?" At this point, I'm scared. I decide to go into the bathroom for a bit to think about what just happened. A couple seconds pass by and the same kid walks in, mind you this is THE GIRL'S ROOM. I expect something bad to happen, but the first thing he says is "take out your phone", I ask him why and he says "listen, just f-ing do it" I'm terrified at this point and take out my phone, he grabs it and I try to get it back but he pushes me to the wall and proceeds to go on soundcloud and follows an account before saying "J-Remy, don't forget the name" and then HE PULLS ME IN AND KISSES ME. I walked right out without even getting my food. THE LAST TIME I COME HERE (ZERO STARS) read more

I visit Panera to only one day have a good meal here but unfortunately it has not happened yet and I am giving up hope. Although they got smart and installed electronic order taking systems since every Panera's service sucks and their employees are clueless and slow. As much as Panera tries to improve their food with somewhat creative names and sandwiches and soups that sound good, the food is just not that good and the prices are not much better. The half a chipolte chicken sandwich was horrible and bland with brown avocado and the turkey chili was not much better. The cookies were even bad and hard almost breaking my teeth. I mean come on, and for the $13 I paid for this, it was a travesty. Skip this place and save yourself the trouble of bad service and poor quality food. read more

I'd go more often if this place wasn't a time consuming pain. The plaza is a traffic ridden, overcrowded nightmare to enter or exit (not considering the congested mess of a road it's off of.) At certain times, like after work or mid day on weekends, this Panera is overcrowded and busy. They typically leave one employee at the register to manage the line out the door, and sometimes there are others standing 5 inches away just chatting. Some of the employees are polite and professional, but others don't seem to care, and feel entitled to be rude. My name has been listed on my order with spelling issues to the point of being unrecognizable (Ashley starts with an S, has no vowels, and includes 3 Rs - how?) This wouldn't bother me if I received a receipt for reference, but sometimes it's a game trying to pickup my food. This seems like a bad area based on the people and behavior I've witnessed. I'm extremely uncomfortable during my visits, and can't wait to run out and lock the car door behind me! (Of course I'm usually trapped by another car too special to use a parking space at that point, and have to wait for the lane behind me to clear) I gave 2 stars because I like the food at Panera, but the location itself needs improvement. read more

My mom and I had dinner here and weren't very happy. I had angel hair pasta and my mother had chicken Alfredo, when we got our food everything was cold and when we complained, the waiter didn't do anything. The breadsticks were also very cold and bland and it was like bubblegum since we had to chew it a lot for us to swallow. Never again. read more

A friend and I stopped by for a sandwich at about 5, midweek. At the time there were about four customers at tables. We placed our orders using kiosks. My kiosk continued to stall for a few minutes at the confirmation stage. I asked the person taking orders for help. She came by, said, "That happens sometimes. It takes a while" and left. It continued to stall for a minute later. I again notified that same woman. She said she'd get her manager. The manager came out and said that there's often trouble with this kiosk. The order didn't go through. He'd take it at a register. I placed the order and waited with my friend at a table for my name (the order) to be called. After 15 minutes, I went to the pick-up area to inquire. The same woman who I had my initial contact with was now preparing food. I asked about my order. She said, "The order for Lisa? I gave that out." I went to the manager who was behind the counter, told him what had happened. He said I'll order another. I said, I've been here 20 minutes now. I'll take my money back. He tossed the money into my hands without a word. I said, "I can see you're very bothered by this incident." He gave no explanation or apology. Nothing. I walked away and left. Not a good experience, not to mention the place was filthy. I know workers are hard to find, but this was incredible. If this is what's available for help these days, pack it in, Panera, and call it a day. Don't subject people to this treatment. read more