I had a last minute order for an unplanned function and this team knocked it out of the park! It was by no means a small order. They were joyful and working as a team and everyone helping each other. I've been in LR a year and have such bad service all over and this was my best experience to date. Honestly, it's going to be difficult to beat this one! The place was also very clean and just a great atmosphere to chill. 30 JAN 26 read more

The wait staff put us on hold to go do food prep. We were a group of four for lunch on Thursday 12/5. Left and went to lunch elsewhere.

The man at the counter was so very nice and courteous. The food was prepared quickly and the restaurant was very clean. We had sandwiches and salads . Delicious! read more

So wonderful! The staff went above and beyond to make me and my kids feel good. They were so kind and patient! The food was great. The place was clean and you can tell they really care. read more

Not sure what has happened here. It's been awhile since we've been to this location, but it's like the wheels have fallen off. The carpet is really gross and dirty. The coffee is set up on a separate table and not where the designated coffee area is. Half of the coffee was either empty or lukewarm. Not sure if they are really short staffed or what. There was a woman taking her break next to the coffee set up. When we asked her about the coffee as she was walking back to work, she wasn't very excited about answering our question or in any hurry to resolve the situation. Not sure if she really likes her job or wants to be there. I asked if oatmeal was available since it was 11 am and we'd been told there were no more eggs. I was assured I could order oatmeal so I did and paid for it. After dealing with the coffee situation, I was informed that no they didn't have oatmeal and would have to get some from another location. A nice man working there helped the manager (who didn't seem to really know how to offer a solution to the problem) suggest another comparable menu item. The manager did offer to refund the price difference. It was a lackluster experience to say the least. No one wonder there weren't many other customers in there. This used to be a really good location but things have changed. read more

Came here to eat Sunday morning about 5 weeks ago during our ATL-to-Los Angeles road trip. Overall, everything was good here. Parking was plentiful in the free shared parking lot that all of the nearby businesses in the shopping center also used. Employees were nice and some greeted customers entering the store. Service was quick and efficient. This Panera Bread location has a lot of indoor spaces, and customers can easily social distance as necessary. I had the bacon, scrambled egg and tomato wrap, which actually looks more like a burrito. The scrambled egg was fluffy, and the tomato was fresh. I like that there is a tangy sauce/dressing added to the food in the wrap. It's probably just Italian dressing, but I think it adds a necessary pop to the food. The wrap was filling. I just wish that more bacon had been added to the wrap. The only other thing that I would have the employees improve on is making sure all the tables are cleaned and sanitized after every use. There were many tables that had remaining from the last customers using the tables. I suggest trying the different breakfast items, which I will also do. There are so many lunch and dinner items on the menu that look so good. read more

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I like the food but the smell when I walk in smells like grandmas canned soup cafeteria smell this alone causes me to go elsewhere sometimes . Nice bagels and pastries . sandwiches and soups . The prep crew are sometimes snarky and not that friendly when I pick up my order . Value is meh portions of sandwiches are often very small read more

I was order 2 dozen bagel yesterday (Tuesday deal) at website. It was mix order.but one dozen was ALL everything bagel. It was too late to bring back or complaining. Casher was rude everytime. Everytimes I visit at lakewood panera bread, employees rude and my days Ruined. read more

Food flavor is great just like any Panera, but one soup was cold and at 7:30pm there was trash every paper all over the floors, I came in from out of town hoping to find a decent establishment and it looked worse than a old mcdonalds ran through with kids. Even in the bathrooms were dirty worse than gas stations around here. read more

You don't get what you pay for. A bowl of Creamy Tomato and Grilled Cheese sandwich was over $15. For a bowl of soup it was underwhelming. The tomato soup was hot but had a sweet taste. The texture was of curdled milk. The grilled cheese had no flavor at all. No butter taste no cheese taste. BLAND The only bright side was a hunk of French bread they threw in the bag. I'll have to be desperate to go back. read more

Very disappointed in our last trip to Panera. Firstly, they were out of every bread so if you wanted a sandwich, out of luck. They were out of almost ever pastry or desert. Once the food arrived it was very mid. LUKEWARM. and then for desert we bought a candy cookie. $3.50 just wasted on this. I don't know how someone could genuinely serve this to a customer. It smelled spoiled and looked moldy. Barely touched it and it fell apart like this. If they're serving moldy cookies, it makes me question what other questionable food they could be serving! read more

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On Dec 28 at 7:20 I ordered 6 sandwiches and 2 large containers of soup to pick up on the 29th at 10:30 AM. I gave my credit card and thought all was good. Later that night the man that took my order called and apologized but he had entered the time to pick up at 10:30 that evening and would not go thru for that time. He then reordered and confirmed my pick up the next day and I thought all was good. My phone started ringing the next morning and I was asked if I had an order, messages were left and they were calling me while I was on the phone with another one of their employees. After about 5 calls they seemed to understand. I arrive to pick up my order and have to pay for it again and it will take 5 days for the first payment the evening before to refund my money. I paid $119 twice for the order that was all screwed up. They did not offer to throw in anything to compensate for their poor communication and mess up. Nothing offered for a discounted future order not even a cup of coffee. Bye Bye, this was awful and they two women there were so inefficient with respect to the poor handling of the order and my having to pay twice. Holiday weekend that will add to the delay. I will not be back and I will not order again. This was to take to a title company who was working that Friday as a gift. More than disappointing.Lakewood Arkansas store. S Brandon read more

The food was OK, but the man that stood in front in the red shirt that handed me my cup and food didn't have gloves on and had been picking in his ears and all over his neck. Just very gross. Everyone else was sanitary but he wasn't. unsanitary read more

I was told the restaurant is out of romaine lettuce. As a national chain, I would assume that the restaurant would've gone to Sam's Club or a local grocery store until they could get a shipment in. Then to top that off, the lady helping got an attitude because at this point I was irritated with horrible service at a few restaurants in Little Rock on today!! Ugh!!! Jason's Deli always comes through with excellent service AND food!!! read more

My Margherita pizza didn't come with basil as advertised. But it was still good and my whole order was delicious. read more

Panera Bread - Margherita flatbread pizza - Sandwiches Near Me - North Little Rock, Arkansas

I enjoy their pick two. My husband enjoys the soup which always taste better to me with a bread bowl on a cold day. They are very courteous and have a nice desert selection. You can also get free coffee refills for a year if you sign up, be sure to read the terms. Their drinks and teas are fresh which is a nice plus . I normally get a salad and sandwich or soup and salad . Their chicken noodle is my favorite. read more

Very dirty. couldn't get the order right. They kept trying to charge extra for my sip club drink. Portions were unusually small.

The temperature of the food was nice and hot. Jarrod, the guy that waited on me, was friendly and helpful. I asked for his suggestions and he was right on point. I will be returning for more food. read more

Friendly staff..food was very good.. quick service too.. place was clean.. Love the teas and lemonades offered.. my daughter was happy with the Mac and cheese, her fav read more

Panera Bread - Sandwiches Near Me - North Little Rock, Arkansas

Worst service ever. No line but I waited 10 minutes to get a cup for iced coffee. And I literally got ice and hot coffee because there was no iced coffee on the counter. read more

Getting very bummed out about self service, do everything yourself places asking for tips on the payment pad. Food has improved tremendously in last couple of years. That's why I come. read more

Panera Bread - Creamy Tomato Soup - Sandwiches Near Me - North Little Rock, Arkansas

I love the everything bagels and some of the other selections they have. So I go. But the management and staff at this location are just horrible. So rude. No hi how are you. Their are a group of people the last two times I've been in sleeping in the back area where customers are suppose to have the option to sit and eat. I'm unsure what that's about... I've overheard heard conversation between the management and staff that were inappropriate. Every time I go, I tell myself it will be the last. But then I get a craving. What to do. What to do. read more

Great place. Nice food and good customer service. The only improve I would say is to keep the place cleaner. Tables are usually very messy and the floor has crumbs everywhere. read more

Have loved panera, until today. Have been in maybe 9 months. They have introduced these new kiosks okay cool but I was waiting at the front for someone to wait on my mom(50) and I(25). Employee: (in hateful tone) "you can use the kiosk if you want to" Me: okay cool (starts to use it but is obviously having trouble since the salt and pepper) was out of stock.) Woman behind us, says that she needs to use cash. So they come up to her and she is on her way. Another couple comes up and a boy comes over bypasses us immediately, obviously struggling and helps the couple. Are we invisible?! We left because no one would help us. read more

CONSISTENTLY great Fresh food! Quaint cozy ambiance to share with friends or by yourself!

If I could give 0 stars I would. Where to begin. First, they don't know how to put a order together right. A turkey bravo sandwich and a mediterranean veggie sandwich don't feel the same. When bagging food, the baguette was not even covered. My bag was not even closed all The way. Ask for cutlery and don't get it. Jason the "general manager " refuses to even take a complaint on the phone and passes it off to another person, not even a manager. He wanted to just take down my info for a coupon, but a coupon won't feed me for lunch at this moment. When asked for him to start he refuses again to talk. When finally get him in the phone, he wants to rush you off. I asked for a refund, he wanted to ha go up automatically, I asked him for a confirmation number he yells it goes to your email. Well I want to make sure u have the right one, he still hurry's you offs never again will I eat here. read more

Oh, Panera. You have tasty food but why do your prices go up?! And why haven't you changed your kids meals to include a drink? Anyway, this location is nice, clean, and service was quick. Came here on a Saturday with my kids and we didn't wait more than 5 minutes before our food came out when we sat down. Booths taken up as usual at any Panera joint, but we were able to fin a table big enough for all of us. Ms. Elaine is the (WO)MAN! She rang up our order and she was honest with her opinions and recommendations or how she'd ring tjings up so it would help me out feeding a brood of kids! thank you for recommending the kitchen sink cookie because it was so bomb! We went back up after our meal for bakery items and the girl who helped was NOT good at customer service like Elaine. The girl didn't even smile and was ask anything else as if she'd be bothered if I said yes (which I did 3 tomes because, kids). This is the closest one to us unless they build one going towards Sherwood or Jacksonville so we'll be back whenever we're shopping and craving it! Thank you ms Elaine! read more

There isn't anything I could possibly complain about. The Broccoli Cheddar Soup is fantastic. I could eat it every day! The Bakery items are always fresh and the service staff is always friendly and welcoming. The online system went down the other day and couldn't order online as usual. The service staff went above and beyond to make sure my order was prepared correctly and took my order over the phone. Love Love Love NLR Panera! read more

Very slow! I have never been to a Panera Bread that took so long to bring out my salad! The cashier was unfriendly and somewhat clueless. She did not listen to me. I told her I wanted a chocolate chip cookie and she yelled over "Kitchen Sink"?! Then the person behind me said wow even I heard you say chocolate chip. Then I placed my order and said I wanted a drink as well and not 2 seconds later she asked "Did you also want a drink?". Last, the restaurant is a mess! Dirty tables everywhere! Worst Panera Bread I have visited. read more

Six customers in the store and four employees. Couldn't get the help to even look my way at the register.Suddenly I remember the last time months ago.Walked both times.I'm done with Panera Bread. read more

Staff was friendly. Quick service. Food was good as always. Plenty of parking. Order online if you don't want to wait.

Today was my last visit to this Panera during the pandemic. Not one person preparing food had their mask above their chin.

The cashier was super nice. I was wondering if I could still get a 99 cent pastry. So I walked up to the counter and asked and she gave me them free! read more

Very disappointed with my recent experience. The cashier was rude and appeared to have an attitude. No greeting, she only stated "what do you want?" She seemed impatient with my wife figuring out what she wanted to order. I asked for water as my drink she did not tell me where to find the cups, just walked off to buss tables. After clearing the table she proceeded to deliver orders to patrons. I never witnessed her wash her hands. I understand people have bad days but damn! I really enjoy Panera Bread however I will no longer go to this location Lakeview Village in North Little Rock because this experience was horrible. read more

Love the food at Panera. Fresh and delicious! The NLR location has had no clean tables the last few visits. The staff are standing around talking and joking loudly with one another, but are quick to help if asked directly. This is still my go to place for Asiago cheese bread, amazing soups, fresh salads, and a bagel pack for morning training classes. read more

This Panera Bread is absolutely outstanding with one exception. Their WiFi has been extremely slow for weeks (less than 1 MBPS). I have mentioned this many times to various managers and their have tried everything on their end. The problem lies squarely on the shoulders of Panera's IT department. I can only assume that they have been aware of this problem for just as long. Maybe they are thinking this is a problem with the number of people accessing the WiFi (common excuse for slow speeds). However, I come to Panera at all times and have run speed tests when their is NO ONE ELSE in the cafe and I get the same result. The confusing thing is that Panera WiFi used to be very fast (greater than 30 MBPS) and suddenly dropped to this unusable speed. What gives IT department? read more

Super slow service for a Panera. They were out of several items and got our order wrong. Disappointing.

Food & coffee was good, but the lady that was making my coffee was very rude to me. Will not be coming back to this location.

This place has some really good food.... I love the Mac and cheese in the bread bowl, salads , tuna sandwich's , potato chips and more... Great service along with yummy food... read more

The food pretty much any Panera is very consistent... No surprises. Service is fine, nice people, but they are disorganized - needs better Management having watched the work. The staff reflects their manager here... Nice but a bit scatter brained. Seriously unkempt ... Dishes and plates on many tables at 8:30 AM. read more