I ordered a strawberry smoothie, which was really good. I also tried the cheddar twists -- they were okay, but much smaller than I expected and nothing too memorable. While I was waiting for my order, I looked up and noticed a lot of dust buildup on the vents above. It seems like it could become a problem if dust falls into someone's food. It was pretty off-putting and made me question how often those vents are maintained. read more

Panera Bread - Sandwiches Near Me - Schaumburg, Illinois

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The food is tasty, and the self-service is efficient. The interior is comfortable, bright, and clean. Highly recommended. read more

Panera Bread - Lunch Orange Scone Orange Scone Chicken Roma Asiago Bagel Stack Hazelnut Coffee Tote - Sandwiches Near Me - Schaumburg, Illinois

Went for lunch and ordered the half sandwich, a fruit cut and a drink. The employee taking orders was very slow and having trouble. Maybe new? He didn't give me my cup so I asked for it. He rang in a whole sandwich instead of a half. I let it go. The employees preparing the food were so polite and did a perfect job with the order. The food was great! read more

An alright Panera location. On the positive side, there's plenty of parking here -- though it's a bit challenging to get in, depending on what road you're coming from. The selection of food and general quality is about the same as any other Panera location. In general, this location doesn't feel as well-kept as some other ones. That is, the kiosks aren't always working, the furniture isn't as neatly arranged all the time, and I feel that tables could be wiped down more often. This doesn't prevent me from visiting this spot, but there are other Panera locations I'd choose to spend more time at. read more

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My husband and I went to Panera Bread to get a drink from the Sips Club. We came in and ordered at the kiosk. We got our cup and filled it up and then stayed in the restaurant and visited with some friends for a while. The seating and atmosphere was comfortable. The cafe was clean. I highly recommend Panera Bread in Schaumburg. read more

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I have been to over 100 Panera locations across the USA and had the worst experience of any of them here at the Scahumburg location by woodfield. I walked in the door and the cashier clearly targeted me. She didn't have a name tag on so i don't know her name but shes about 50 years old, blonde, and heavy. she kept screaming from the counter for my rewards number for my refill. I said I will go to the ipad because I didn't want to talk to her. she was screaming I'll do it here. I went to the ipad and did it anyway which clearly got under her skin and she then went back to the kitchen to make sure I DID NOT get a new cup because I still had my old cup. This was the most unprofessional service I have ever had not only any Panera but any restaurant. I walked in and did not even go to the counter so it wasn't like I was talking to her or even interacting with her. She went way out of her way to make a scene and then when she didn't get what she wanted me coming to the counter, she went to he kitchen to make sure I did not get a new cup. People like this are bad for business Panera. read more

4-2-2026, 8:17pm - Cashier: GABRIEL - Order No. 126322 Heavy rain coming down, waited in car 5 minutes before entering Panera to place order. I was with a very elderly man who placed order for (2) people. After cleaning off a table by the window near the pick-up counter, we waited for order to be called. About 20 minutes went by, we saw no tray at counter, just several people picking up "take-out" orders in brown bags. Suddenly girl behind pick-up counter called out a name and said the order was ready but it was BAGGED. Nobody had the decency of advising him when he placed the order that it would be bagged for take-out and NOT served on a tray with proper utensils. Girl at counter (Manager on Duty) said she couldn't train somebody, prepare food and have staff clean-up by 9:00pm so she decided to bag all orders for take-out. If we wanted take-out, we would have gone thru the drive-thru! Extremely poor customer service. Would NOT advise going to this business. read more

Should have looked at the reviews I guess. Didn't think I would have to for Panera. Visiting from out of town and this location is not good. Kid at the register was most likely new and I can certainly extend some grace to him, but he clearly needed more training. Line was to the door fast. They called our name, 2 parts of our order were missing. They got them for us and we sat to eat. I bit into my apple and it was rotten. Nasty. Wife was given a fork so dirty, I may have gotten more to eat off it than the tiny sandwich I was served. Never had a "whole" sandwich at Panera that small before. Half the drinks were empty, so I asked if they could fill my cup with tea from the drive through one. They said no and they would refill the dining room one. They took the container, but it was never returned throughout our lunch. The restaurant was busy, but there were employees just standing around. Dirty tables everywhere and garbage cans over flowing. Clearly poorly managed. read more

I stopped at Panera on Meacham the day before my double mastectomy. I was looking for broth, as I was on a restricted diet for surgery. Lauren took my order and said she could make the broth request happen. And she did! She was so kind, gave me a hug, and my soup and tea. She was so kind and definitely the face you want of Panera. read more

This is the third time I have picked up an incorrect order. First I placed it on the mobile app to be ready at 12:40pm, it was not ready until 1:15pm. Then I got home and it was missing a sandwich (again). I tried to call back, I am still on hold and short a sandwich for a lunch order. This is a consistent problem and need to not order here again. Please do not leave the drive thru without checking you order. read more

Good ole classic Panera! I wanna start out by saying compared to all the other Paneras in the area, this one definitely is the best one! It's a newer location so it's very updated and spacious. I came on a Sunday morning and it was poppin'! It was clean and had a lotttt of tables, lounge areas, and even bar-like seating for people that wanna be alone or work while they eat. Service here was really great and everything came out fast! I waited for around 8 minutes maybe after I ordered. I got the Mediterranean bowl with chicken and it was yummy! It came with quinoa, cucumbers, tomatoes, feta, olives, arugula, hummus, Greek yogurt, and lemon tahini dressing, plus I added chicken for an extra cost. I love that they have bowls now! I'll definitely be choosing this Panera location over any other ones nearby! read more

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$11 for a sandwich with absolutely nothing in it. Panera has lost their mind. Prime example of what you see if what you don't get. Pictures look incredible yet two strips of bacon that's doesn't even equal the bread. LOL. What joke. Please do yourself a favor and never get BLT. You'll get absolutely lots of lettuce and tomato but that's pretty much about it. And the garlic aioli is disgusting. read more

Panera Bread - Tomato Basil BLT - Sandwiches Near Me - Schaumburg, Illinois

The food was just as one would expect at a Panera. Chain food is chain food. But, what made the meal great was the person who took our order. Her name was Lauren (sp?) and she was a delight! Friendly, knowledgeable and personable. The food was standard, but not the service. Kudos to Lauren! read more

Nothing having hot chocolate in the winter. Worst decision ever. No mocha or chocolate latte You have lost ton of my business read more

Food needs improvement Service needs improvement Ambiance needs improvement Parking is great. Want more? Here goes: Food needs a lot more improvement Service needs a lot more improvement Ambiance needs a lot more improvement Panera is a low class operation that hopes you won't notice how bad it really is. read more

The drive thru is always insanely slow, even when they're dead inside the store and there's only 2 cars in line. Why don't do they do a system like Portillo's? Order, then move to a parking spot w a number to wait... Keep. Things. Moving. read more

I come here often due to location convenience. I have to have my sandwiches remade every other time because they look like the one I've shared in this photo. Whenever I have any extra instructions (adding avocado or toasting the sandwich, for example) they are rarely ever followed. Made the mistake of ordering togo and didn't have time to have my sandwich remade. The staff is friendly so this is the only reason they aren't getting one star at this point. read more

Panera Bread - The saddest "Mediterranean Veggie" sandwich I've ever seen. This is bleak. - Sandwiches Near Me - Schaumburg, Illinois

Food: The chips were delicious and crunchy. The bread bowl is an interesting idea, but the area of bread where the soup touches makes it soggy and mushy. I really don't like that, but there probably isn't any way to solve that problem. A problem that could be solved is that the chicken sandwich is too thick/tall to bite. Panera could make the sandwich slightly thinner. Service: The pagers is a good idea, because you will know when your food is ready quickly. The employees were helpful and helped me find the food pick-up place. Good service! Ambiance: I would've picked a comfy seat by the windows, but there were a lot of crumbs on them and others as well. Could use a little more cleaning. Everything else is clean, thankfully. I really wanted to give this place 3.5 stars, but I had to choose between 4 & 3. read more

Panera Bread - Ham Deli Sandwich, Chicken Noodle Soup, and Chips - Sandwiches Near Me - Schaumburg, Illinois

Never go back!! Her and her manager both have attitude cuz they don't have all the ingredients for the sandwiches. read more

Panera Bread - Never go back!! Her and her manger both have attitude with me cuz they don't have all the ingredients for the sandwiches. - Sandwiches Near Me - Schaumburg, Illinois

The food was great, the temperature, texture and flavor. Unfortunately their cleaning practices did not reflect the Panera Bread quality standard. The tables, floor, and restrooms were not clean, the worst was the tables. We asked to clean the table, they did but not very happy, Sergio looked upset and rude. The place is located in a great area, but the service does not match with it. We recommend use the pick up or drive thru options to avoid deal with this situation. read more

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Stop by for tomato soup and do some work. Everything was clean and well social distanced. Great experience. read more

Panera Bread - Creamy Tomato Soup - Sandwiches Near Me - Schaumburg, Illinois

THIS IS NOT DIRECTED AT THE EMPLOYEES I KNOW THEY DONT CONTROL STOCK/INVENTORY: There should be no reason why i go to the soup and bread store and they're out of SOUP and BREAD in the middle of a lunch rush. This location is extremely popular so they need to be better prepared for the volume of customers and make enough food at the beginning of the day. That includes ordering enough ingredients. Everything is already outrageously expensive I'm not spending almost $10 for a bowl of soup if there's no bread to eat it with this is beyond infuriating. read more

How do you hire such incompetent people??? The girl running the drive thru on 7/31/24 at 8:30pm absolutely does NOT give a shit about her job. You just reminded me of why so many people don't bother coming here anymore. read more

CHECK YOUR BANK ACCOUNT! THIS PLACE WILL YOUR MONEY!! I used their mobile app Saturday November 2nd and ordered a small soup and salad. Since work was hectic, I decided to have it delivered. The driver (David) that deliverers my food decided to leave himself a tip. I was in a rush and left my tip line blank. No slash, no zero, no grand total. I signed the bottom line and walked off with my food. I didn't leave a tip since it was $3 already added which he already gets. Fast forward to yesterday when I check my bank account and notice the total amount changed from $21.14 to $23.14. I called this morning and spoke to manager Karen or Kerrigan. After explaining to her the situation, she advises me she will look into the matter. After a few hours, she calls me back saying I left a two-dollar tip. *Slaps forehead* didn't I tell you I left the lines blank and he filled it in? She never apologizes or seeks to come up with a solution. I believe she thought I was having buyers remorse. This was not the case. I had no intention on paying $23 for just a soup and salad. I'm aware he gets $3 for just delivering the food. I wouldn't leave a $5 tip for him having to drive .05 miles on a sunny day. I have her email me the receipt and it is not my handwriting (of course). It's only a few bucks but this is credit card fraud. I call corporate to have them address the matter. I spoke to Cody and Matthew who empathize with me and unlike Karen, apologizes. Supervisor Matthew was professional and kind and he was able to address my concerns. I know, it's only a $2 difference, but if David does this enough, he can potentially rip off a lot of people. I have warned my company about this Panera location. This was my company that paid so the totals have to be accurate. And (for those who don't know) I get a allowance on how much I can spend in a day. Don't be a fool like me: 1. The authorization occurs immediately. It can take 2-5 days for the payment to be successfully taken from your account (with tip) verify the totals are accurate. 2. Never leave the first two lines blank. (I know better and still did this) always put a slash, cash, or some indication of the amount. 3. If this occurs, do not bother calling the manager at this location. Just call their corporate headquarters. Their number is (314) 984-1000. read more

Panera Bread - This is the tip he added. This is not my handwriting. - Sandwiches Near Me - Schaumburg, Illinois

Terrible customer service they have an attitude when you're asking questions terrible sandwich there's no egg or bacon in there what is going on with this company? read more

Panera Bread - This is a Panera bagel bacon and egg sandwich what am I paying $10 for the sesame seed there's definitely no egg and bacon - Sandwiches Near Me - Schaumburg, Illinois

I've been to this Panera several times and each time I'm amazed at how long it takes to get my carry out when there are always several staff working, and the restaurant isn't that busy. Ordered chicken noodle soup, Mac n' cheese, and a greek salad to go; food was fine, though not really hot when I arrived home 5 mins later. My chicken noodle soup was not placed in the cardboard soup holder so it sloshed around in the bag. This store is my desperation stop, and not where I prefer to go. read more

Worst Panera ever! Second time here and equally bad experience. First time my salad was served with no meat. And this time I got a rotten apple as my side I do not recommend this spot to anyone. read more

Panera Bread - Rotten Apple - Sandwiches Near Me - Schaumburg, Illinois

Freakin' crowded on Monday at lunch... to the point we had to walk out because the line was way too long. :( But today was much better. I got the Ricotta Sacchettini with Chicken broth bowl, and it was a very filling meal with the French baguette with butter. Lots of hot soup, tons of veggies, cheese-filled pasta, and many slices of chicken. Perfect nourishment for a cold and rainy day. read more

Panera Bread - Ricotta Sacchettini with Chicken broth bowl - Sandwiches Near Me - Schaumburg, Illinois

I stopped at Panera a week after dental surgery because I was craving the broccoli cheddar soup and sandwich and avocado was put on my sandwich in error which made me sick. I don't like avocado. I called to let management know and I will tell you the managers went out of their way to make it right. They were also kind, respectful and courteous. We all know mistakes happen but, their redemption and hospitality must be rewarded! Thank you! My next sandwich was delicious! My hat off to Panera managers on merchandise in Schaumburg you are the best! It's rare to find beautiful people like you! God Bless!!! read more

They run out of bread?? By 4pm Its called Panera bread. Its happened 11 times and I finally have given up ordering from them. They also run out of food. Certain Sandwiches are NOT available after 4 or 5pm. I don't understand?? Is there a shortage of bread in the midwest? read more

As sad as it is, this was my first time actually eating at a Panera. I know they are everywhere and everyone loves them, but I never found the concept too appealing. I went with a friend for dinner this week. The service was actually great...I found it kind of weird to give a pager for an item that was ready a minute later and when no one else was present...but hey, whatever works for them. I got the chicken and rice soup bowl and man was it tasty! There were actually a ton of choices and I would love to go back and try more from their menu, including some pastries. Good soup, very clean nice location with a lot of parking, great service. read more

Went to grab a quick bite the other day for lunch, service was good, food was decent and quick. My complaint is there should be descriptions on stuff. Partially my fault as I should have asked but I ordered the steak and white cheddar panini and it came out with some horseradish and onions on it. Which I am not a fan at all of horseradish, I would have asked for it to be removed. There is absolutely no where on the description on the board does it say this..... may not be the locations fault but it affected my review. read more

I came here on a Saturday morning at around 10:00AM and again at around 4:00PM and it was quite packed both times... I guess it's normal on a weekend?... Coffee: I love the hazelnut coffee here!! it's $1.99 for the small & you get free refills.. Atmosphere: loud, and the tables weren't that clean and some were wobbly.. :( Service: friendly staff when ordering food.. Internet: free wi-fi, but the wi-fi doesn't work well... Parking: plenty of parking available.. I would come again to get coffee and bagels/food, but probably not the most ideal place to study or have a meeting... read more

I love Panera. It's always good where ever we go. The night we went here they were out of pizza crust. The employee looked so sad when he told us. I imagine him getting yelled at all day. They were out of other things as well. We made the best of it. The new Thai soup is excellent. Please don't treat these poor employees bad. It's not their fault if an item is not available. read more

This Resturant is Changing the recipe on their dressing, the apple fugi salad dressing is horrible this is my favorite salad and I buy every time at any Panera's bread restaurant, but this one does not taste like the other ones; and so is the lettuce they are using, the pizza has cold topping. I keep saying maybe it was a bad day but the food is tasting horrible. They need undercover boss to get them back in order. I need a Panera Bread near me. But I must go else where. read more

I asked for 2 grilled cheese sandwiches and the lady on the mic told us they didn't have enough bread so they could only make 1. Kind of weird since it's literally called Panera BREAD. Also, she claimed she couldn't hear us when we gave our order and took an unusual amount of time to get us our food. I ordered a sprite and there's hardly any carbonation so it tastes like syrup. Don't recommend read more

This place is my church. I have been meeting my "spiritual buddy", a biblical scholar ", here for years, every Sunday morning. So I can tell you that it is wonderfully typical of Panera's including great coffee, amazing pastries, and congenial help. However, it is now closed. They have moved south on Meacham Road, and that will now become my new church. read more

Great Panera. They are open later than advertised for the people who are still eating. Gabby and her coworkers were so nice and kept the place clean. Nice spot to dine with your friends or family. read more

Use to eat here like 3x a week until bullcrap kept happening now I eat it like once ever 6 months. Went in today at 6pm and they were out of Mac n cheese. AT 6 PM.... IM DONE!. read more

This store needs a management overhaul. Went in yesterday for late lunch and it was really lacking. Ordered sandwich, 2 soups, drinks. Picking up food they keyed in the wrong soup selection and while I'm waiting for new soup the lady next to me is trying to correct her order. A PATTERN? Got last small booth and see trash on floor all around us, in other booths and under ours there is dried, crusty soup on floor and tile up the side of wall. Obviously been there a long time as it is peeling apart. GF went to use bathroom and said she'd have to hold it till home as it was filthy. Water all over floor (no snow or rain in a week) out of soap, paper everywhere. Hope the home office reviews these postings as this stop is not up to standards. For a "soup" place when I asked for saltines or oyster crackers they don't have or provide. Offered potato chips but really? Who wants soggy, greasy chips in soup? Think I'm generous with 2 stars and would be shocked to see a reply. It's not that kind of facility as soo many 1 stars and no effort from management. read more