I don't go to Panera bread very frequently but I stopped by this location because it was right off I-90. When I came here on mid-day Sunday, it was empty, no lines and the service was quick and accommodating. When ordering, I asked the cashier if certain foods had onion in it and he was a little hesitant and not very sure. I didn't like that. As for the food, overall it was good. My son had the Chipotle chicken avo melt and liked it. I had the Ciabatta Cheesesteak. To be honest, I expected more. The bread was too soft, and there wasn't alot of cheese and steak. But it was pretty good. I liked how we got a free side of chips or apple. Since we had a dog, we were able to sit at the outdoor dining area. It was pretty nice and quiet. For reference, they have space to dine inside as well. Overall, this is a great place to stop and grab food and I recommend it. read more

I hadn't eaten at Panera in a while. But today I specifically wanted to try Panera because I wanted something fast but PURE And whenever I think of PURE food, Panera always comes to mind. I went with half of a Toasted Italiano Sandwich and it didn't disappoint. I kept all the stock fixing and I did a half sandwich as a combo with a Caesar salad. It was the best $11 I ever spent on a perfectly proportioned meal. None of that terrible feeling that you get after eating at other fast food restaurants. And another perk is that Panera has the $5 drink club. Refill your drink as much as you want all month long for $5. Enjoy the free high speed wifi. It's such a great homely atmosphere to just relax after you're done eating and maybe take care of some work; as well. read more

Panera Bread - Salad Near Me - Sturbridge, Massachusetts

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I'll be blunt - Jackie ( apparently a manager) was one of the rudest hospitality workers that I have ever encountered. From the very beginning to the end of our experience, she just kept notching up the rude. My 16 year old was equally appalled, and she was (at 16) incredulous. I believe Jackie is in the wrong profession. read more

I'm always a fan of Panera, but I especially enjoyed this location. It's located in a strip mall, with plenty of other options nearby. The interior was warm and cozy, especially right next to the fireplace. I ordered ahead and my food was ready to go when I arrived. I was really happy with their salad offerings, especially the ability to customize with various toppings. The dressings weren't bad either. I just wish the taste was a bit less salty, but that's to be expected when dining out. read more

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This Panera was located in my hotel's parking lot. Had a drive thru! Food was good, but my salad was not very fresh (lettuce was yellow-ish and wilting). Bathroom facilities left more to the imagination... read more

This Panera was a quick walk from our hotel, just across the parking lot. Soups were pretty standard although I thought that $9 a bowl was pretty steep for takeout. I'm glad they still serve it with a generous chunk of their bread. Service at this particular location was efficient and friendly. The place looked new or at least was well maintained. read more

Great food. Good service. I'm there almost every week. Mmmmmmmmmmmmmmmmmmmmmmmmm good read more

It's hard to believe this qualifies as food. Egg tastes like wet towel. Service and atmosphere were great! read more

First and last time I get takeout using app. No one this location has a CLUE. First mistake was ordering takeout using drive up window, not much time saved when the 7 cars ahead of you are ordering and waiting - so i went inside. Getting a window order at counter seems easy right??? No. Excuse after excuse, the final One being oh we didnt hit start button on sandwiches - after a 15 minute delay in a mostly empty restaurant i got food and a complimentary cookie for my trouble. All the people were nice cant fault anyone, but pandemonium in kitchen everyone running and accomplishing nothing - i deserved better that a F cookie, any manager worth jack would see how bad this was going and comp the order - that is what makes loyalty. Instead this is the last time I eat their corporate crap masqurading as fresh. Deleting app never going here again read more

Ordered a quart of 2 different soups. Each serves 4 people supposedly. 23.99 for a quart of soup. Big Y same size for 8.99. 24 dollars for a quart of soup is ridiculous. Done with Panera and their prices. read more

Continues to water down soups. Very expensive for reduced quality product. This was my last time ordering here. Soup was terrible and cost over $9 for small bowl,. read more

Don't go - stay away Poor service - waste of my time- unable to order easily And there was 1 other customer in the store read more

This place has always been great and today did not disappoint. I went through the drive thru and ordered and was greeted with a good morning, I didn't feel rushed and he repeated everything at the end. Same thing at the window, a good morning, he took his time and handed each item one at a time, and said "thank you Mark". The food was perfect, as well as the coffee. Perfect! Customer service at its best. Nice job Alex! read more

Panera Bread - Salad Near Me - Sturbridge, Massachusetts

My visit at Panera was very pleasant. I obviously have used them for takeout on their mobile app. Their mobile app is very easy to use and you can get your food faster by doing it this way. It's right on route 20 in Sturbridge so it's a highly active area with a lot of traffic going into the restaurant. They have an easy and accessible drive-thru. The parking lot is shared with other buildings so it can be a little difficult finding a convenient spot. The inside stays very clean and the staff is very nice. The food tasted great and fresh, probably one of the best Italian sandwiches I've ever had. It was a little on the oily side on the ciabatta bread other than that though I had a great experience visiting Panera in Sturbridge. read more

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8-9am 10/29/25...just got my rustic bread and the lady (middle aged) at the counter was super nice, I mean, I dont care what happens for the rest of the day, she made my day, old school I missed such service when people call you sweetheart! young kids dont do that. she called me sweetheart 3 times, and lucky- are her coworkers, who got to spend a day with her. lots of positive energy! god bless this woman! btw the bread is excellent also! read more

I stop in about once a week for a bakers dozen and the yummy chive cream cheese but haven't gone in for awhile for lunch. It was fantastic. Kim, who was our cashier is ALWAYS so kind and pleasant whenever we see her Today I tried the classic grilled cheese which was yummy and perfectly grilled . My first time using the restrooms and they were pleasantly clean. That's nice in a restaurant period. read more

Panera Bread - Classic grilled cheese - Salad Near Me - Sturbridge, Massachusetts

Argh! Who doesn't have gluten free bread in 2025? This Panera! Could not believe it. Cross it off your list of places to stop

I have stopped coming to this Panera. The last time I went, I put in an online order for a bagel and a coffee, arrived at the time it told me to, and still waited for over 30 mins for my order! There was a customer inside who was clearly irate. He was talking to the manager and requesting a refund bc he had been waiting for an hour for a breakfast sandwich. And when the sandwich finally came out, it was wrong. The whole place seemed overwhelmed and disorganized. I am a Panera customer elsewhere and I have not seen anything like this. read more

Pretty standard Panera, larger than others I have been to. Nothing special, but the service was up to par, it was clean, the food was good. If you're looking for a quick stop to get something to eat, it is not the worst place to stop in the area for sure! read more

Great Panera easy access from the highway. Newly done and clean interior. Food was quick and tasty. Great fast food alternative

My Honest Review. I went there twice with a family member and both times I got a chicken salad and a cheddar broccoli soup. While eating in the food seemed good but expensive. The soup was very salty though. In an effort to not cook dinner one night my Husband and I, our two kids decided we would order food to go. Not only was our orders messed up but there were items missing and also the portions of the salads were so ridiculously small. We were not at all impressed with our order. We have not been back and the manager was of no help. We don't plan on going back ever. We did not get what we paid for. read more

Stopped in yesterday on a Thursday morning. There was no coffee in 2 of the urns. When I reported this - the cashier said she would get the coffee from the drive through. It was lukewarm but I was in a hurry so I just took it and left and the folks working behind the counter were laughing and yelling with each other. Jeez - they can't keep the urns filled with coffee? read more

Suuuper slow service. Just waited 30 minutes for a chicken sandwich. I can give a bit of a grace period but a half an hour for a sandwich?

Ok; I hate writing these types of reviews but I just had a horrible experience at this location. I went to the drive thru with my daughter and we ordered a sandwich, no tomato. Well it came with the tomato. Good thing it isn't an allergy. Second the lady who waited on us at the drive-thru could not have been more rude. No hello, just dirty looks at my daughter. No have a nice day, nothing. We felt as if we were bothering her. I wish I caught her name, but she was on the shorter side with dark hair. Who ever she is, recognize you are working with the public and be kind or maybe this isn't the job for you. My daughter kept asking when we left, what the heck did I do to that woman? That kinda says it all. read more

Went through drive-thru. Order coffee, bagel and cream cheese. Received in bag without bagel cut in half and cream cheese container. Asked for it to be cut since I was driving and was told no. Didn't get receipt and had to sit and wait for the attendant to return to the window to get it. For just under $8 the the bagel was hard and uncut. Was very disappointed that the attendant didn't care and handed me a plastic knife and was told to do it myself. Won't be coming back. Would rather go to an establishment a half mile down the road and get it for cheaper. read more

Food was very good once we got it. Was not very busy with in-store customers. Coffee urns were all empty. Had to wait. Kitchen was slow and confused. Had to wait. This panera location was the same the last time we were here. read more

Typical Panera experience. Quick friendly service. Quality food. Was a little bummed the broth bowl was no longer on the menu. All summer I ate the salads and just wanted a broth bowl. Hopefully it will be back this wInter. read more

Absolutely Awesome Restaurant!So many great healthy meals. Service was excellent as well. We have been to several Panera Breads up and down the East coast. This one though brand new is absolutely the best.God Bless all my fellow foodies always read more

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The new computerized ordering takes some getting use to, but we stopped here on our way to Boston and we were floored by the design. Really clean locations, beautiful decoration, and the staff was very polite, wish they were all this nice. read more

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We ordered 4 bowls of soup (a total of $30) for takeout. All cups of soup had very little cheese and barely any onions. It was like if we were having just onion broth. For the cost of these items, they can put more effort in making sure that the soups has enough cheese and actual onions. Not worthy and not ordering again unless I eat in the restaurant. read more

Jennifer at the front counter was rude. No hello, no thank you. No nothing. My friend didn't get her cookie with her food so we went back up to get it. Jennifer then turned around and reprimanded the male employee, at the other register, for not giving us the cookie. She was the one who took both our orders. We felt bad for the guy. Don't work in customer service if you have zero desire to be nice to your customers. Also, own up to your mistakes instead of blaming other people. read more

I got the you pick two. I ordered Mac and Cheese and a grilled cheese. In my opinion both of them tasted amazing. But honestly I always order the same thing so hopefully you all like it as well! read more

Absolutely horrible in every way. From the rude employee when ordering at the drive through to the salad I ordered with 3 little pieces of chicken on it. Drive past this place and go to somewhere where you at least get some value for your money. read more

The food at the location is always good. The service is consistently not. Twice now we've ordered curbside to go. The first time waited 20 minutes outside past the time we received an email stating the order was ready and someone would be out. I say 20 minutes because then we went in to get it ourselves. No one apologized or even acknowledged they messed up. Found out when we got home one meal was missing. Took about 15 minutes of being on hold to get a manager on the phone. Then today decided to try again. Only waited 10 minutes past the email saying our meals were ready and someone would be out before we went in. Again no acknowledgement they messed up. I specifically did curbside because I had a broken foot/in a boot and crutches. No acknowledgement whatsoever. Never again. read more

I am sooo not a fast food guy nor am I a chain restaurant guy , but Panera is not fast food its good food fast and it is a chain where the food is consistently great ,I just went to the Sturbridge location for the first time this week and the food was excellent ,not a big surprise. read more

Way to expensive! $8.00 for a bowl of soup? Almost $10.00 for a lousy half a sandwich??? Forget THAT! I will never eat here at those awful prices! read more

The Panera in STURBRIDGE is Fantastic! Great spacious interior. The staff is particularly, enthusiastic, fast friendly and competent. Food has been extremely good each time I've gone. read more

Panera Bread in Sturbridge is my favorite location to go to. My order was taken by a tall young man named Griffin. He was very polite! I was very pleased with the quality of the food and the service! read more

The rudest employees on EARTH, you'll give them a tip and they'll slam the window in your face, don't bother.

Good Panera Food and Coffee - something you can always count on. However, the gal behind the counter in the morning is rude and has a bad attitude! It was as if we were annoying her by placing an order! After we got our food, my husband went back up to order something else. He was the only one at the counter and she was right there, cutting bread. She completely ignored him until he finally gave up and walked away. Terrible customer service!! PANERA - there are plenty of places to eat, you differentiate yourself by your customer service! I don't care how much I like Panera or how convenient this was, I will not go to this location again. read more