The food is Panera standard - pretty good with no surprises. The venue is a little different. The seating area is pretty small (about 10 tables) and everything is bagged to-go even if you tell them you're eating in. There are some outside tables also. A register is available, but there are four kiosks for ordering (I find that a little impersonal, but that could just be a personal bias). When I was there the guy on the register had an issue with making an order change, but it's a new location so... Overall, not a disappointing visit, just nothing that stands out. read more

A great addition to the UCity area! Looking for dinner that wasn't fried food, this is the place. This version of Panera is not like the traditional locations, it smaller in size and more focused on to-go vs dining in. This isn't the place for afternoon group meetings or conducting remote work. Ordered at the Kiosk, usual performance, no issues. Chicken Avocado sandwich on Foccacia, sub Chipotle Aioli, Chips and the 3 for $5 Brownie Cheesecake bites. The staff were a bit slow to complete the order, but when I arrived home happy to say the order was correct and the sandwich has ample ingredients. The bread tasted amazing. Being located right off the highway, it's an easy pick up and go! read more

See all

Why at 4:08pm today the drive thru is closed? This location has issues! We need another location nearby. read more

Panera Bread - Time stamp when I left. - Salad Near Me - University City, Missouri

This location is fine, as far as Paneras go. It feels pretty impersonal, given the ordering kiosks and overall vibe of the interior. I placed my order and got it in an okay amount of time. Went outside to eat, which is in theory a nice seating option, but the music was blasting and took away from the experience. Autumn-themed soup was good, but definitely not worth the $9+ for the portion size. read more

It was once seen as a point of pride that Panera was not just based in St. Louis (I'm assuming), but it was known locally as St. Louis Bread Company, or just BreadCo. Yeah, St. Louis was a bleak, uninhabitable hellscape, but we had BreadCo. What did you have? Exactly. BreadCo was the original fast-casual restaurant, in a time before Chipotle, Five Guys and the like. You couldn't stand there and tell them each individual item you wanted on your sandwich like the world's most insufferable four-year-old, but the food was of a higher quality than what you'd get at, say, McDonald's (the bar was on the floor) and there was none of the BS that comes with dining at a fancy sit-down restaurant. No failed creative types with crippling addictions explaining to you that they do things differently here. But that was 30 years ago. BreadCo's reputation seems to have suffered in the interim. Few of them are even called BreadCo anymore. This one isn't. Designs of newer locations are increasingly soulless, like the dining areas of nursing homes that are fully covered by Medicare, where they have to padlock the doors to keep people from trying to escape. People were dropping dead, a while back, from drinking lemonade with too much caffeine, which was seemingly marketed to tweakers, and they stopped baking their own bread and laid everyone off. I stopped by a new location of Panera, in a strip mall near the Inner Belt, in a veritable murderer's row along with the other Four Horsemen of Gentrification (Raising Cane's, Jersey Mike's and Five Guys), too see if it's indeed all over for the once-beloved establishment. There's an option to pick two menu items, along with a complimentary side. I'm sure you've seen it. It's presented as if it's this great value, but it ends up costing you money out the ass. But it's the way to order your lunch, if you can justify it to yourself. You can get a soup and a sandwich, or a sandwich and a salad, or probably any combination of the three. I toyed with the idea of getting a soup and a sandwich, but I suspected that the amount of soup that comes in a "cup" would be an insult, but a full-on broccoli and cheddar soup in a bread bowl, which I was contemplating, might be overkill. Also, they of course charge you for the upsize, and this was a Saturday, so there was no way I could refinance my house. I went with a half-sandwich and a half-salad--the Italian Steak and Mozzarella and the Green Goddess Cobb with Chicken, or whatever they're calling it. For my free side, I of course went with the bag of chips and not the apple or the tiny baguette. The sandwich already has bread on it. Why would I need additional bread? If you order in a combo like that, they'll sell you a cookie for half off. You have to cop a cookie, because it's the one thing that Panera makes that's honestly better than anywhere else. Better than Crumbl. Better than other sandwich shops. Better than places that don't sell anything other than cookies. I went with an oatmeal raisin cookie with cranberries, or something along those lines. All told, I spent about $22, which was entirely too much but more or less par for the course these days. I wasn't expecting a whole lot from the meal, and I was pleasantly surprised. I've never had anything from Panera that I didn't like, but I'd bought into the hype. Man, eff that BS! The sandwich was amazing. The ciabatta bread had some sort of garlic-bread-like substance slathered on both sides, providing, erm, moisture, and flavor. I'm sure the steak came from an industrial-size container and was warmed in a microwave, but damn it if it wasn't good. It was flavorful, and it wasn't all chewy. It might remind you of the steak at a Taco Bell, but maybe even a bit better. (Yeah, I said it!) The salad was good, but not as good. The lettuce and what have you was all fresh, even though I'm sure it was prepared earlier and stored in a cooler. The ingredients are all arranged separately, I guess so you can see that they're all there, but it's kind of a pain to, uh, toss them in the little to-go container. The bacon didn't taste like much, as is often the case with fast-food bacon, and they don't give you enough of the green goddess, I guess to hit a certain calorie count on the menu. And that, along with word-count restrictions, brings us to the cookie. It had a nice heft to it, and it was nice and moist, but with a substantial chew to it. It's hard to believe they didn't bake it right there in the store, though there's hardly room in the kitchen for anything other than a microwave. I'm as inclined to hate on restaurants as anyone, for the sake of my self-esteem, but Panera seems to have found a way to serve once-frozen food that could almost pass as fresh. More power to them. read more

See all

The drive through is clean & the food is ready right after you order. They have delicious BLT's that come with apple/chips & a drink. read more

Panera Bread - Chicken, Avocado sandwich! - Salad Near Me - University City, Missouri

As a member of the Panera Sip Club, I go to their restaurants often. My issue with this location is accuracy and speed. On every single occasion that I have been to this location, I have waited far too long for my order. They have a drive thru, but now I've gotten to the point that I place my online orders and indicate that I'll pick it up myself inside at the counter. This way I don't get stuck in the drive thru line waiting even longer on my food because of how slow they are with orders. I once waited almost 25 minutes just for an iced sweet tea and after I left, I took a sip of it and had the wrong type of tea. Another thing I've noticed with this location is horseplay by the staff. When I pull up to the drive thru window I've seen the staff goofing off behind the counter instead of taking their jobs seriously and fulfilling orders in a faster manner. The food I've received from this location is usually made wrong or in some instances entirely the wrong food. However, I can say that the food has at least tasted okay, it's just not usually accurate when compared to what I've ordered. I really feel that this location needs management to step up their game as there's lots of reviews on this location about my same complaints which is unfortunate since it's an extremely convenient location right off the highway. It could be so much better if the staff there cared more about the service they are being to their patrons. read more

I love Panera so much. The food is so good and they are very allergy aware. I have a family member who is very allergic to nuts and this is one of the few places she can eat. In my personal experience, the Mediterranean sandwich is to die for. It is vegetarian friendly and so refreshing. I mostly order online so I can't speak much about the service but the one time I did order in person, they gave me a free drink so I would say it's pretty good. The seating is also good however some of the benches are pretty worn out. Overall I love Panera and would recommend if you're looking for a low cost place to grab a quick bite of food. read more

Panera Bread - Mediterranean Sandwich (not my photo) - Salad Near Me - University City, Missouri

Yum, I had forgotten how good Panera bread was! We got the ciabatta cheesesteak and wild chicken and rice soup (plus the accompanying baguette). The sandwich was delicious and the soup creamy and flavorful. Service was fast. The baguette was kinda hard to chew but the ciabatta bread was great. read more

See all

I have experienced repeated service issues at this location, and unfortunately, this is not the first time I have been disappointed by the level of professionalism and customer service. First, employees frequently park their personal vehicles in front of the exit driveway, creating unnecessary obstacles for customers entering, exiting, or attempting to park in designated spaces. On one occasion, I respectfully suggested to an associate that they ask their colleagues to move their vehicles. My concern was completely disregarded. Second, during my most recent visit, I waited at the drive-thru speaker for more than ten minutes to pick up an online order. When I arrived at the pickup window, I observed several employees standing together and socializing. Despite this, I was left waiting additional time at the window without any explanation. When I requested to speak with a manager, an employee approached the window but did not identify herself. Rather than addressing my concerns professionally, she responded with a dismissive and unprofessional attitude. As a long-time Panera customer since the company first began serving the St. Louis area, I find these experiences particularly disappointing. Effective customer service requires professionalism, clear communication, and respect for customers' time. When delays or issues arise, employees should demonstrate empathy and provide a courteous explanation rather than ignoring customer concerns. I hope management takes these matters seriously and provides the necessary training and oversight to improve customer service standards at this location. The experiences I have had here do not reflect the quality of service I have come to expect from Panera. Overall, this has been one of the most disappointing experiences I have had at any Panera location. read more

Was at the Panera Bread on Clayton Road. Typical of Bread Co.,/Panera, great choices for breakfast items and a coffee. Saturday is popular for a leisurely visit and nosh with a friend or just a nice atmosphere for an ease into the weekend. Order at the counter and receive a smile with your order. read more

Panera Bread - Bread/ Breakfast counter at Clayton Road Panera - Salad Near Me - University City, Missouri

Literally a grab & go location. Kiosk or app orders only; there are no registers or team members readily waiting to take your order on arrival. You will not see the typical bakery display setup either. Quaint inside seating is available but the space is really just not inviting of a dine-in experience. Food was prepared properly & promptly. The evolution of Panera is upon us. ~Christy read more

Panera Bread - Salad Near Me - University City, Missouri

Brand new place that open at the plaza right across the street from Costco. The space is bright and open. The staff here are nice. Everything here is new. There are several kiosks to use to order. There are several available seatings. read more

Panera Bread - a coffee shop counter with coffee machines - Salad Near Me - University City, Missouri

Wow this place is surreal. I've only been to this location twice, both times placing a rapid pick up order via app several minutes before arriving at the store. Both times, the wait was 5+ minutes longer than the time the app says. Today, all I ordered was a pastry - no cooking involved - and still took 15 minutes because only 2 of the 4 staff were actually working. In the entire time I stood there waiting, the goofy red headed girl wandered aimlessly and only managed to bag up two pastry-only orders, then left them sit on the prep counter for another 10 minutes rather than putting them on the pick up shelf. I'm sure Panera has cameras, so they need to review the 4/3 morning video to see the larger of the two male employees drop a customer's bag on the floor, pick it up and after checking to see that at least two of us saw what happened, STILL HANDED IT OUT THE DRIVE THRU WINDOW. read more

This Panera bread is pretty good! The food was delicious, the decorations are decent, and overall a pleasant experience. read more

Panera Bread - Mac & Cheese - Group - Salad Near Me - University City, Missouri

Several times, our order has been incomplete. Last time I actually called to get credit for the meal that was missing, and customer service number never picked up and hung up on me twice. Often out of ingredients. They say your order is done before it actually is. Ambiance is fine. read more

No real cutlery or dinnerware! Uncomfortable seating and just an overall cold and unwelcoming atmosphere. The food is served to-go, and is mediocre. The staff seems attentive and friendly, but the volume of the music being played was incomprehensible! I couldn't even hear myself think- seriously! read more

Never have bread bowls ready or they say they ran out for the day !!! No matter what time I called they never have the bread bowls!! I can see this place closing very soon!! Just at this location!! They lie on door dash saying they have the bread bowls but they don't because I didn't receive a bread bowl!!! This place is a joke!!! read more

This is a newer location that is clean and has friendly service. I've had a variety of sandwiches, salads, soups, and pastries. Always fresh and tasty! read more

I stopped here after a recent Costco trip. The location appears as if it has a drive-thru but when you get in there you realize it is a mobile pick-up window. There is no outdoor menu or ordering capability. So you have to sit in the parking lot and order your food then wait to go into the line until your food is ready. Electronic payments only. I know it requires more labor but wouldn't it be easier to just get in the line, order at the microphone and pay cash at the window? I find it discriminatory that they do not accept cash. When you also realize that a bowl of soup and a cookie is $12 it leaves a bad taste in your mouth. I can't imagine ever coming back here for any reason. read more

The food is ok. The commercial pictures are not the same as what is plated for you. The portion is so small my husband refuses to go back, he is never full enough. The service is good. I use the kiosk most of the time. Most of the places I go are spacious and open, sometimes it can get noisy. Panera is just not worth the money anymore. read more

I would definitely not recommend this location on Olive in University City. It's across from Costco. All of your food is to go. No real dishes if you eat there. Place was small and they acted as though I was bothering them when I asked for a real bowl for my soup. I ordered the chicken and wild rice and the paper bowl was not full. I was told they don't have any dishes at this location. This is one of the busiest areas and you place a pop up shop not a real restaurant. read more

So disappointed. I was so happy to see that Panera was coming back to University City. This location is a scaled down version of any location I've ever been to. + Self service kiosk (not really an issues, I use at other locations) + Atmosphere is barebones + Uncomfortable setting + No bread or pastry case + Pared down menu + Out of items late in the day + Meal comes in a paper bag with plastic utensils + They still charge the same prices ($18 for cup of sour, 1/2 sandwich, small drink) Nope won't go back. If I want to eat my lunch out of a paper bag I'll go to MickyD's and spend a lot less. read more

Always have to go back, orders are wrong. They get agitated when you come back to. Go to the Rock Road location.

I love this location. The people are so friendly and the location is clean and cheery. They make my order right every time. Lauren read more

I have gone here since it opened. The staff is super friendly. I love how fast the drive through has been. The menu was bit limited at first but has filled out. This is one of the only locations I can get Hazelnut coffee, LOVE IT! Thank you Panera! read more

All because I wanted caesar dressing on my chicken they gave me my entire sandwich in pieces so I could make the sandwich on my own. Worst service I've ever experienced . I'm calling corporate too because there's no way I'm paying yall $11 for a sandwich I had to make myself. REFUND read more

The friendliest staff. The sip membership is worth it for sure too. About 15 a month and I get like 5-10 ice coffees a week

Service was sub par, very dirty tables, the order was incorrect and had a thumb sized insect inside. I'm glad I looked before serving it to my children. The management doesn't take customers seriously and laughed at me when I returned the food like it's a reoccurring thing. Will never recommend or eat here ever again! Telling my entire friend group and family to avoid this location. read more

Great Food. Great price. Great location. Clean location. Fast and friendly service. Everything u want. Good job Panera.

They don't put their dine in orders in dine in portions it's in to go carriers, they are lazy and not very friendly.

Same as other comments - workers are nice and location is clean and easy to get to - but often not worth it given how limited the menu options are. They offer just 3-4 kinds of bagels, no steak sandwich and no signature chicken sandwich, as examples. It's puzzling why they have so severely pared down the menu choices for this location. If the limited menu is going to be permanent here, they should come up with a different name (Panera Lite? Or express?) so people are aware that it will be a different experience than any other Panera. read more

Haven't had Panera in a long time really looking forward to having the broccoli cheddar soup. It had absolutely no flavor, was very thin and was like drinking mildly cheddar flavored water. The piece of sourdough bread that came with it was stale. Will not be going back there again. only reason I'm giving it two stars is because the servers were nice. read more

Went in like 15 after they opened, was the only order in the place, they messed up the order, and burnt it. For an egg sandwich it's easier to stay home and make your own. Honestly guys, how do you burn and mess up the one order in the place? read more

Completely agree with the rating below from Jan D. This location is focused on carry out and doesn't provide the typical Panera experience and quality. Portions are smaller yet the same price. Everything is served in a bag. Read Jan D's review below. Friendly people - the manager was very helpful. But the food and experience falls short because of the format of this store. read more

this design is not functional. they have a "mobile pick up lane" and you have to order on the app and pick up. there is no ordering window. This leads to people getting in line to pick up, everyone has placed their orders at different times and there is no organization.. people are waiting forever in line and the staff struggles to keep up with this system, understandably. I feel bad for the staff. panera, do better for your employees and your customers and make it easier for people to get your food and your employees to work. Lame af read more