Stopped in the Panera Bread drive-thru on a Sunday morning. The line moved quickly and the staff was very nice. The wait time was short and our order was accurate. Couldn't have gone smoother! We didn't go inside, but the exterior looked well maintained. Overall it was a very good experience! read more

Panera Bread - Salad Near Me - Waco, Texas

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I love salads so I thought I would give Panera a chance and I ordered their BLT salad. I was very disappointed to see the size of the salad for what I paid for it. I have gone to sit down restaurants and fancy restaurants and they've had salads a lot bigger than what I purchased at Panera bread for a lot less. I think this will be my one and only salad purchase at Panera bread. read more

I've never had a problem with Panera. The food is always good. Today I went and i ordered the broccoli cheddar soup. Usually when i get it delivered, it comes with a baguette slice so i asked for one. They said they were out so asked for a bread bowl, also out. i asked if there was any other bread they could give me and they said no. How the freak does Panera BREAD not have bread. read more

Please stop selling stale bread and bagels to your customers. Your free dozen bagels were so stale they could not be eaten and enjoyed. The loaves of bread a days old and stale. read more

The only real positive is the cashier at the front Josey. She was friendly. She gets the stars. I ordered 1/2 Napa chicken salad sandwich and cup of 10 vegetable soup. It took 22 minutes to get buzzed for my meal. The soup was fine. Plain veggie soup...nothing noteworthy. The sandwich was a complete disappointment. There was an unusually large amount of lettuce, two thin tomato slices and a teeny tiny amount of chicken salad. Seriously....the amount of chicken salad filled the small soup spoon 2 & 1/4 times. $5 for that small amount of meat. So disappointing. It was basically a lettuce sandwich. I asked about and was told it's a premeasured scoop for the chicken salad. So they're basically screwing over everyone who orders this 1/2 sandwich. I don't expect a 1/2 pound of meat but enough to spread a layer across the bread at a minimum is expected. Over $12 for a lettuce sandwich, vegetable soup and a tea. Hmmmm...wonder why the Panera in my town closed down. Lucky this one is in a college town....lots of students studying here. read more

Panera Bread - That's how much chicken salad is on a 1/2 sandwich. It's literally less than 3 soup spoons full. Ridiculous. - Salad Near Me - Waco, Texas

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This place used to be my goto stop driving to Austin- Order on the app, pull in for a pit stop, friendly people, great coffee, good quality and quantity of a breakfast Sammy. Ya- used to be- since being bought and anal rape by venture capital none of the above is true- Lousy coffee, silly and undersized sandwiches, its simply no longer worth the spot read more

Unbelievably slow. I thought by placing my order online I could get in and out. Literally 30 min sitting in line for 3 cars in the drive through for 35 minutes and once your in the drive way you can't escape due to design of the great thank you driveway. All I wanted to get was my dozen of bagels and get to work. if you place an order, they should not give you the option to go through the drive-through , go to the parking stations where they'll bring it out to you or go inside. read more

We walked in on our trip back up to DFW. Stood at the registers, an uncomfortable amount of time. People asked to go around us to use the kiosk. We waited and then gave up to then use the kiosk. Placing the orders was rather easy and a delightful woman came and brought us our food quickly. A very surprisingly pleasant lunch and definitely recommend. Maybe a bell needed at the front but all worked out so it was fine. The Food was fresh and delicious, music and patrons were happy. read more

OMG!!! Panera is a family-friendly, clean, and amazing location. The food is amazing and never fails to satisfy! 10/10!!!

SO SLOW. We were to only car in the drive though and at took 30 minutes to get one bowl of soup, a sandwich, and a bagel. Staff was snarky at the drive though. Just spare yourself and make a sandwich at home. read more

The whole restaurant smelled like they used the same mop in the bathroom on all the floors. The smell was so strong that I had to sit outside but all the chairs were broken from sun damage. I could also see them making my sandwich while watching a basketball game on their phone while ALSO cross contaminating the knifes WITHOUT cleaning them. This Panera location did not feel clean at all, and I would not recommend coming here. read more

I had a bacon avocado melt with some broccoli cheese soup. The sandwich was fresh & warm and the soup was hot. Simple, quick, easy.

Amazing customer service by JD. He had a complicated and busy situation and he was awesome. Keep him around!

Horrible Horrible WAIT, what is up with the service and kitchen, please get your act together. Ordered 3 sandwiches to go and waited over 30 minutes. I know that they have a drive thru, hopefully they are faster than what we experienced inside. When we got to the register to order they said there were no tables available and were Turkey and Bacon Sandwich was good size with a generous amount if turkey meat. If I was reviewing this on service it would kill them with a zero, although the food was good and generous. I know that they got a major rush the Sunday before Baylor started and after church so I can give some slack. read more

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We stopped at Panera in Waco to get 2 salads to go to eat on the road. We opted to go inside rather than the drive thru because the line was so long! Little did we know that the situation was even worse inside! We waited for 45 minutes along with everyone else in line. What a disappointment-Especially for people who are looking for quality food at a place that claims "Rapid pick-up." When we tried to cancel the order, the gal at the counter didn't know how to do it. read more

The soups are awesome! Especially the turkey chili. The staff is very nice and respectful. And it is often very quiet and peaceful. If they had more variety of food, I would eat here everyday. read more

Each time I have visited this place, the customer service is extremely poor, The food is overpriced for how bland it is, and the vibe is very stressful in the building. Not a good place to eat. read more

I ordered a grilled cheese and a bread bowl; I received a half cup of soup and a grilled cheese that wasn't even cooked. Absolutely disgusting. read more

Panera Bread - Salad Near Me - Waco, Texas

Great place to study! Staff is very sympathetic and friendly. Great customer service and great overall experience. Place always clean and nice environment, background music, and setting. Highly recommend, for either independent study, friend catch up conversation, and even group or family visit. Try Colombian roast and premium ginseng green tea in a rainy afternoon and you will not regret it. Best read more

I have been to several Panera locations and this one has by far the best service and the cleanest dining area. I liked it! read more

Panera Bread - Greek salad with grilled chicken, a little piece of whole wheat bread and hibiscus iced tea (Agua de Jamaica wanna be)...all was good! - Salad Near Me - Waco, Texas

I absolutely love the avocado turkey melt! Mac & cheese is good as well! Perfect for a cold and windy day

Ok. The food is good but the ambiance needs some up dating. Panera looks & feels like self service. So it's not my first choice on places to eat. But I remember when Panera was new in Houston we would wait in long lines to get the black beans. Which is only now available seasonally. Too bad read more

I love this Panera! I usually order off the app for rapid pick up and have eaten in the restaurant a couple of times. I love the vegetarian and a couple vegan food choices. The tea is also very good. This Panera is always clean inside and out and the bathroom is clean as well. read more

Panera Bread - Caprese Sandwich with extra arugula - Salad Near Me - Waco, Texas

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The manager is probably the friendliest food service employee I have ever met here. Once when the order stations weren't reading my card, he just gave me my meal for free without question. Super clean restaurant with friendly staff overall. read more

We love Panera Bread and stopped in while in Waco. Both chose the Pick Two of Soup and half Sandwich option. I always go through the drive thru so didn't know they had little fast order options via a computer inside. Cool feature for those in a rush. We ordered the traditional way and dined in. Very good French Onion and Baked Potato Soup and I had the Turkey BLT with Avocado. Hubs had the Chicken Salad which he loves. He also had a tea and for $23, while I think a bit high, it was all very good. Nice place, packed parking lot and great counter service. read more

Although they forgot to give me some of my order, they were very generous and willing to give me another meal. When I drove back to pick the meal up, they threw in a free scone as well. Very nice over the phone, even though they were busy. I appreciated the service. read more

We're from Dallas and we love Panera especially now that they deliver too. We were driving through Waco and looking for a place to stop and eat and we hate fast food so we said to each other "it would be awesome if there was a Panera Bread around here" and then all the sudden we saw the sign!! It was awesome. We pulled in on a Friday afternoon and it was pretty crowded but it was also during spring break. I got my usual. The french onion soup, grilled cheese and a dr.pepper. It was delish!! I like to dip the grilled cheese into the french onion soup it's so good. I will say that their french onion soup here is better than my go to Panera in Dallas but the grilled cheese in Dallas is better than here but they were still great. Their pastry selections are better than the one in Dallas too. When we come through Waco again we know we have our spot to go to! read more

Panera Bread - my usual so good!!!! - Salad Near Me - Waco, Texas

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I asked them to please add ketchup to the bag. I seen her pass the word. But they failed to add ketchup. Very sad.

I come here pretty often but I do have to make a comment about today's visit. I ordered a bagel through their kiosk system and it took a very long time to come to my table. And when it came it was just a plain bagel on a plate it wasn't even cut. The girl was really nice enough to ask if I wanted it cut or toasted and I said yes I didn't know how to do it on the kiosk. She took it back and then it took forever for it to come back toasted and cut. And when she brought it back it was burnt. I took it back to the counter and told them that it was burnt and I didn't want to bother with The Bagel anymore so I asked to replace it with a muffin. The girl gave me a muffin but she was very rude about it. I was very unfortunate that the service was so bad today and it wasn't even crowded. read more

Panera Bread - Salad Near Me - Waco, Texas

We ate at the Panera Bread in Waco Texas. I had the Caesar salad and French onion soup. The French onion soup was very good and the Caesar salad was pretty good. I was pleasant surprised. read more

I love that Panera always has fresh ingredients and the service is always friendly for most locations that I have visited across the country. I had to give this particular location 2 stars because their was a hair in my salad today about 8 inches long. I took it back and I appreciate them apologizing and making a new salad. However, I couldn't help but realize that the three men working in the kitchen preparing meals all had shoulder length hair and not wearing any type of hair net that could block hair that breaks or falls out. I really hope that management works to fix this... and I recommend checking your food right away if you are a customer. read more

The salad was pretty bland but the service was good and they were very quick to get out. I wish they still had the bbq chicken salad.

I love panera. I will preface this whole thing by making it clear that I've never had a bad experience with food tasting bad here. Food has historically been on par with any other location. However. Here's a story for ya. Online hours stated they closed at 10, so I made an online order in the panera app, paid and headed over to pick it up at around 9:05. To my surprise, the door was locked when I got there- just under an hour before the app said they closed. I politely knocked on the door. The employees pretended not to see me. I kept knocking until a young man came over. He wouldn't let me in, just told me through the door they were closed. When I explained that I'd already paid online, he left me outside (it was cold.) and went to go get a manager. I probably stood out there another five minutes alone in the dark. Ps- This isn't the best part of town. It was very weird to be treated this way. The manager came to the door and gave me a receipt showing me that she'd refunded my card. Gee thanks. Would've been really great to have gotten, I don't know, anything for my time and the inconvenience. (I do not live close to this location.) Even a sincere apology from her would've been nice. The worker who had helped me previously kept apologizing because he could see how unhappy I was, but the manager did not seem to care. She just wanted out of there. Will NOT be back. Will not recommend to any friends. I can get my $7 soup elsewhere. Try McAlisters around the corner. Same food choices, better tea and always friendly. read more

Not sure why there is a low rating here. Staff is very friendly and offer great suggestions on what to eat, they also give helpful insight to what is in the food. The seating is open concept, even around lunch time which is mainly when my wife and I go to eat there, the lines move quickly and the wait stuff clean your tables rapidly, to ensure there are ready tables available at all times. There are so outside tables if you want to sit outside as well, they have a deserts and wide variety of soups, salads, sandwiches and flatbreads. I would highly suggest this place as one to go. read more

Panera Bread - A very delicious flatbread and broccoli n cheese soup which is amazing! - Salad Near Me - Waco, Texas

I wanted a sandwich so I drove over from my hotel. I asked for a modified bacon turkey bravo. I wanted roast turkey rather than deli turkey. I got back to my hotel 15 mins away. No meat on my sandwich. It was bacon& cheese. read more

Clean. Friendly staff. Good WiFi. Delicious orange cranberry muffins. Decent grilled cheese with bacon sandwich. Stunningly expensive! General music is loud. Decent place to plug in and hang out while waiting for classes to finish at Baylor. read more

I love this panera. I regularly study here for many hours at a time. The food is good and the staff is great. Honestly, y'all, they'll take care of you here. On multiple occasions they have given me free baked goods, usually just because I look like I've had a long day or I've been in there for a while. It makes my day. It's the perfect atmosphere to focus and the booths are so cozy. The points system is really good, and the kiosks and app make ordering so fast. Don't know what I'd do with out this place. 10/10! read more

Panera is amazing, especially the chicken torillini pasta!!! But they really screwed you over if you ever order the chicken tortilla soup. No flavor.... well besides lime. And everything is just thrown in and clumped together. I'm disappointed panera. That's what happens when you try to order something new. read more

Not sure where to start with this review. I have usually had a good experience here. We walk in and every table in the place is dirty. Ordered a sandwich and chips. They are out of chips at noon on a Saturday? Offered to replace the chips with a kid's yogurt or an extra pickle. Also order one of the new flatbreads. The order came out and the sandwich was completely wrong. The flatbread was ice cold and looked like it was made the day before. All and all, a very disappointing experience. read more

We love Panera! The food is good and it's always a clean place. This is our first time to try the Waco location. This is the worst service we have received to date. We waited over 30 minutes for a sandwich and Mac & cheese to go. It was 1:00 on a Sunday. Please don't go during rush hour - spare yourself. read more