Picked up a Green Goddess Cobb Salad. It had dried out greens and slimy greens. Also tomatoes that were spoiled. I usually go to PB at Colonnade, but had an expiring $1 off coupon and was nearer this store read more

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Super Slow!! I was the only car in the drive-through, 9:15 in the morning on a Saturday, and I only ordered things that were already prepared. I sat for almost 15 minutes. read more

Probably the worst Panera I've ever been to. No curbside. No drive thru. A ton of people waiting for their food at the indoor window. Just go somewhere else. read more

If negative reviews put this place out of business, I will cry. It's new and has growing pains. Good: Food, online ordering, convenience, only store like this near us (Wake Forest needs more services STAT). Bad: Missed/wrong orders, inconsistent service. We order breakfast from here about once a week through rapid pick up. We've learned to check the bag for mistakes. They fix it and usually give us an extra item for the hassle. Eventually if it's not fixed, I'll lower the rating but for now it's still premature. read more

Good as always. Ingredients fresh, fast AND accurate service, and decent prices. The sandwiches are highly customizable and taste great. The drinks, especially the green one, are amazing. read more

I have had it with this Panera already and it has been there for less then a year. I am usually pretty busy whenever it's lunch/dinner time and like to order to-go and pick it up. Recently every time I order togo something is missing or was made wrong. Panera is pretty expensive to me, and to be messing up orders like this is unnecessary. I understand this Panera recently opened, But this has been happening for months?? Please get your staff under control. One day I had time to come back in after they messed up my WHOLE families to-go order to talk to the manager and first of all: I didn't see anyone in the front for about 15 minutes, and every employee that did see me didn't acknowledge me?? Second of all: They told me they would make the stuff they forgot, But then took 30 more minutes to make that and only one other person was waiting on food?? Third and finally: While I was waiting for them to make my food I saw employees goofing around in the back.... Also the website and the app say they close at 8, when they close at 9. Everyone is also very anti social and not in the best mood when you are talking to them or ask them for something. I really hope this Panera turns things around, I don't think i've ever been so angry at a fast food chain before read more

We came here on a Saturday evening and it was somewhat busy. We ordered at the kiosk and waited for our meal. The meal took maybe 5 minutes to come out. But when it did, it was SOOO good! I had the chicken salad sandwich and the cream of chicken and wild rice soup (OMG-you've got to have this soup, it's so good it hits the soul). My party had the Mediterranean sandwich with tomato soup which also looked delicious ! This panera is in a quiet little corner behind PDQ and Carolina ale house in wake forest and I think the location is great. Good service and great food make for a great Saturday night . read more

Panera Bread - Salad Near Me - Wake Forest, North Carolina

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Slow service, burnt food, and brown avocados. We are fairly new to the area and frequented our last Panera often. We will be rethinking that after the sour experiences we have had at this location. read more

Great place to get work done! Friendly staff and efficient. Coffee club is a great deal. Wish they had gluten free offerings, seems like they are way behind the times in that regard. read more

I normally do not do this, but this has to be said. This is the third time I have ordered and had a bad experience with this Panera. I understand as a nurse we are all strained and working short staffed. I came to pick up an order I placed that would be ready at 5:50. I got there and put my "I'm here" info in and my spot at 5:40. At 6:05pm - as I was the only person still sitting I said forget it let me just go in and get my food as I had also ordered for my daughter as I was driving home from a long day of work. Well my curbside order was sitting on the pass through window waiting for me. My daughter ordered a prickly pear Fresca. It was not there. I asked the young lady if she could check where my drink was and she said she'd tell someone to make it. Ten minutes later - no drink. 15 minutes later still no drink. I finally just sat and she told me the young lady made the wrong drink and what drink was that. Finally at 6:40 the young lady brings my drink and I say thanks for the drink and this was curbside order for ready at 5:50 - which was not. Now I would have let this go and just not come back here. But I get home - no baguette or apple. And the French onion soup (did not taste like it) no cheese or croutons. I threw it out. Panera is a brand but this location gives it a bad name. read more

Probably the best Panera I've been to. They are newly opened and have started off great. We were there on the grand opening day and have visited a few times since. Now you may ask what makes them different. And honestly I'm not sure if it's the newness or The manager who is at the kitchen making sure orders are on point or their friendly staff. The vibe is nice and welcoming. Sure it's still their almost standard menu. I actually think things have been modified a little and I like when you order at the kiosk how you can really customize your items. I didn't realize you could could change things so much. I'm sure you could probably do that at the counter but it is much easier on a computer. Food has been consistently good. Staff friendly and helpful. How can you go wrong? Oh - they have a drive thru too!! read more

Slow, dirty, and poorly managed. Panera Corporate, do you read these reviews? Other Panera branches in the area are well run and clean. This location is not. read more

Stopped on my way to work. There was no one at the register. I kept saying hello and no one responded. I finally yelled out is anyone here and a lady stuck her head out from the back and said I will be right with you. Three minutes later I said loudly will you help me. She looked out again and did not say anything. I finally walked out. Didn't seem to care if she made a sale. read more

Stopped by here for breakfast yesterday. I was pleasantly surprised by how great the food tasted. I ordered a asiago breakfast sandwich. It was super yummy. I had never had one before. I also ordered a green tea. Theirs is the best I've had! My only complaint was that I had to use the drive thru because the parking is just so crazy. I hate that they share parking with the ale house because it's so hard getting in and out of this place. read more

If you want french onion soup and go through the drive through, always check your order before driving off. For the third time I have gotten home and they left out the cheese and croutons to add to the soup read more

Gave this place another try thinking things may have leveled off and been good - Nope. Ordered Chili and a Baguette, waited 25 minutes - pager never went off - just asked for a refund. "Why ask for a refund?" Why patronize and reward bad service is the real question? I don't know if the chefs are too lazy to buzz the customers or what, but in any regard, I'm done with this Panera location. The one further south on Capital is just as bad - and filthy. This one is at least somewhat clean and that's the only redeeming quality I've seen lately. Good luck to management turning this ship around. They told me my refund would take 3-5 days - couldn't just put it back on my card? Stupppppppid. read more

this location gets my Drive-Thru order wrong - or something is missing every single time. It would be comical if it weren't frustrating. I don't ask for special orders. I order from the menu. Today i didn't get any dressing with my salad. Seems simple. i gave it two stars because i actually like the food. But my bride just needs to find a new place for Take Out. I'm over paying $30. for two people to have a wrong or incomplete order. I suppose i could've wasted my time to tell the manager. Maybe i would've gotten a free piece of leftover bread from the morning. I just want what i order, Panera. read more

I probably eat at this location about 2-3 times a month... I work nearby and it's convenient to use their mobile app ordering. The last few visits have been dissapointing with missing croutons for my soup and lackluster customer service. Today I went there for soup and had a French roll. I asked for butter for my bread and they said they were out of it... it was actually one of the managers who told me and was unapologetic about it. 1. Not sure how you run out of butter at panera 2. Management could at least say. "Sorry we're currently out of butter"... instead I just got a simple we're out.. oh well. Maybe I need to go to PDQ or Chick fil a more...? read more

I love a Panera as a brand, however this location seems to stray away from the pack. Their service was absolutely deplorable and their management seem to only pacify the disrespectful tone of the staff. I was given the wrong order TWICE! Shame on me for not checking the second time. Both times the staff was overtly rude and the third time she just downright interrogated me over the order as if i was trying to get something free when i clearly bought the items back in tact each time! I don't know what is going on but it is not ok. I would think that with all the reviews they would do something to change the culture at this location! No I do not want a free "treat" i want to come in and experience good service! I agree with Susan C. We do need more places like this but in our area but jeez if your a multi million dollar chain i expect better. A mom and pop i can expect a little hiccup but im paying $30 for fast food for two and your a chain. This is something i would expect to be handled. read more

So. Very. Slow. Not sure why... there's no shortage of people working there! Rapid Pick Up is a misnomer! Be prepared to wait.

Don't Even Want To Give Them ONE Star They Are THE Slowest Place I've EVER Gone Into Literally Almost 15 Minutes For Drinks . ? Really I'm A BARTENDER AND CAN MAKE 6 MIXED DRINKS IN Almost 10 Mins WHILE Taking Care Of My Guest This Isn't The First Time But I'm OVER It . Fucking RETARDED I Always Tip Always Kind But NO More . I Dont See How You Have 10 People Working And It's Taken 15 Almost 20 Minutes For 5 Drinks And 2 Of Those Were Iced Coffees . read more

What a great place to go for a quick meal that is moderately priced and good food. It beats they typical fast food experience. I love to go in the winter and get the french onion soup in a small bowl. Their salads are always fresh, but I always get my dressing on the side because they can be heavy handed. read more

Got in line at drive thru at 6:05. It took until 6:25 to get our order. 1 salad and 1 kids meal. Won't be doing that again.

Nice quiet atmosphere. Menu is confusing. Chicken salad sandwich was good But too pricey for just a sandwich. .

How are people dogging on Panera? IT'S PANERA!! This one just opened and it's just like any other Panera I've been to - amazing. Customer service is excellent, atmosphere is inviting and so chell. Bread lovers can come together in peace and love at any Panera of their choosing, it's a carby dream. read more

This may be the worst panera ever. I've been here on 3 different occasions, each time, either they don't have the bread for the sandwich I ordered, they don't have the lettuces for the salad I ordered or no French baguette! I don't know who the managers are but they're not very good at managing! read more

Found a hair in my son's macaroni and cheese. It was refunded and I was given another serving, only to find a hair in that one as well. I refused the third serving. If you decide to eat there, I recommend checking your food. read more

The table tops are sticky and disgusting. Even when you scrub them down, which a customer shouldn't have to do to begin with, they are still nasty. The Wi-Fi seems to be working okay. read more

Food was okay but the man sitting near me with no shoes was pretty disgusting. Is there no shirt/shoes required rule in your restaurants? read more

Panera Bread - Salad Near Me - Wake Forest, North Carolina

Absolute worst Panera bread I have ever been to. This is the closest one to where I live (18 min away)I have no idea how can a chain restaurant/ fast food spot can run out of the basic ingredients. Last week they didn't have arugula. And today they didn't have mozzarella cheese and provolone at 12 in the afternoon. This is a sandwich, soup and salad place. Yet they were missing numerous ingredients. Who ever is in charge of ordering proper amount of ingredients needs to be replaced or retrained. Absolutely unacceptable. read more

Sadly most Rapid Pick up orders are short, wrong, not labeled and sit on counter never making it to shelves. Food is fine but service needs serious work. read more

Grabbed a chipotle chicken sandwich and broccoli and cheddar soup right before close on my way home after a 13 hour shift at the hospital.... I've never been so sick In my life 10 mins after eating the food N/V, and all these symptoms of food poisoning. WILL NEVER EVER EAT here again!! I can't get the soup out of my taste buds! Yuck ! Yuck yuck! read more

Today i ordered Mac n cheese with turkey chili n coffee thinking I'd have a great lunch today because I actually was excited to eat Panera. Until I take my order to go and when I get to my house I realize the Mac n cheese I got tasted nasty, like it wasn't Mac n cheese. It didn't taste anything like it and the consistency was not good. Felt like they gave me Mac n cheese that they left in the fridge for a week n got all smushy. Wasn't the best lunch. Good thing I still have my turkey chili to finish read more

My husband and I both travel for our work a lot. All over the East coast. We try to choose restaurants with healthy options as much as possible. We are at home in Wake Forest, NC tonight and decided to go with a healthy order out option here at home. This Panera bread is absolutely, completely disappointing! Out of the many options we have, we chose Panera for a simple salad (Asian Sesame Chicken and Green Goddess). We have had these same salads in SC, NC, VA, DC, TN, MD, PA and the list goes on. At more locations to mention here. Less than an ounce of chicken on each salad (measured on a food scale at our house). Lettuce was not lettuce that we would have spent money on in a grocery store. Incredibly disappointing experience considering the whole reason we spent $25 was to avoid cooking for one night. The only resolution was a refund. The right thing to do by the customer would have been to send new and correctly made salads to our house. read more

I really love Panera and the food but every time I come in the evening to meet a friend or do some work, they have no decaf coffee. I've asked them about it and they said they stop brewing it at 2:30 pm. Correct me if I'm wrong, but isn't the point of decaf so that people can drink coffee in the later hours of the day without the caffeine? If they want satisfied customers they should correct this and start brewing it and keeping it filled in the afternoon/evening. I know I'm not the only person who has asked them to change this. The cashier told me they could make me some. I sat down and 20 minutes later went to the counter to ask about my coffee. It appeared she forgot. Ten minutes later I got a cup of decaf coffee. 30 minutes for a cup of drip coffee. On another occasion they brewed just one cup for my friend and it was horribly dark/strong since they didn't brew a whole pot. Please correct this. I really want to love this place and be a regular but this just doesn't make sense. read more

I ordered a Greek salad. There was a cashew in it...we have nut allergies in the house. Thank goodness it was me & not my son that found it. I called & manager apologized & even offered me a free make good salad on my next visit. I just wanted them to be more careful with allergens. Today I go for the make good salad. The nicely tossn in a free cookie. But I get home & my order is wrong (I ordered chicken on the salad...no chicken). The person that took my order verified chicken 3 times. I had great service at another location in the city I used to live in...but not here. They repeatedly (not just this situation) get my order wrong & the lettuce & care in the salads are awful. I usually go @10 am M-F. So hopefully other shifts have better service but I have officially given up on them. Pity I used to go here every week in my last city. read more

I love Panera, but this location has been a bit of a disappointment. I come here from time to time as it is the closest Panera to me. They've had some consistency problems with my food (serving me a burnt sandwich for instance, which they replaced when I pointed it out), not getting portion sized right for soup, sandwiches being made sloppily (like some ingredients only on one side of the sandwich and falling out the ends). One thing I like about Panera is the ambiance, but when I visit this location, the floors are often trashy and there are many dirty tables despite it not being a rush hour time for meals. read more

( March 30 2019)The drive thru is a joke! It takes at least 20 minutes to get your meal even if you just ordered a drink. Today I ordered two regular green teas and the drive thru attended gave me two cups which were noticeably smaller than the regular drink cups. When I ask if the cups were smaller, she straight up lied to me and said they had new vendors, I go to Panera enough to know that the cups she gave me were the water cups. When I realized they were the water cups I had already left the drive thru. I know that I will NEVER go back THAT panera and I am thinking about not going to any other. She didnt even ask for my Panera card number. If I could give less than one star I would because this is not the first time the service has been crap read more

9:00am and the coffee isn't ready!!! Really? Many tables are dirty and nobody is cleaning them. This is unlike most Panera's. Avoid this one. read more

Okay so I'm definitely not the type to leave reviews BUT this was a horrible Togo/delivery experience. I didn't even have to go in the building to know this place is run badly & their employees have no idea what's going on in the restaurant. First off, I ordered dinner (delivery) for my mom who was home alone on Valentine's Day. After an hour of her not receiving the food I finally get a notification saying the food had been delivered but It had not been delivered. Also, who delivers HOT FOOD and doesn't even call the person to let them know they left it on the front porch ? You should at least make contact with the person on the phone to ensure you are at the correct house and to make sure they know their HOT food is sitting outside on the porch in 30 degree weather. So obviously they delivered to the incorrect house and didn't call and just left order on the porch. So now I'm TRYING to call their store....it's a recording so you can't even get to an actual person unless you sit there and make selections. I do all of this and phone gets disconnected. Okay so I call back and finally get someone on the phone and she's completely CLUELESS has no idea what's going on now I'm put on hold for the so called "manager" John. He finally gets on the phone after 10 minutes and I tell him what's going on and now he puts me on hold AGAIN. By the way, he was very rude and didn't care at all about what I was telling him.....he basically said that order was delivered a while ago and that driver is off work now and so I'm obviously just wanting this whole entire issue to be FIXED which is what he's supposed to do. He puts me on hold AGAIN literally another 20 minutes the phone even forwards to 2 other employees in the meantime. I'm just trying to figure out what I'm on hold for in the first place. I've already told him my mother does not have her order that it's been over an hour and she lives literally 3 miles away. He should've immediately offered to refund or remake and resend it out. He finally gets back on the phone & says "I don't know what happened I can get it refunded for you" VERY RUDELY. No, I want it remade and resent to my mom again I tell him she's been waiting for this food for over an hour and a half now he could've had the order remade and at her house in the time I was on hold. Then, it took ANOTHER 45 minutes to finally get to her house......a soup and sand which and she lives 3 miles away. He never offered to refund the money or anything. This manager just acted like I was a huge inconvenience to him. He obviously has no experience in management. This was just a HORRIBLE experience and something that was supposed to be quick and easy ended up being a huge pain. DO NOT RECOMMEND. read more