The Creamy Tomato Soup is so delicious and hearty. I had a very fresh Plain Bagel with cream cheese. These two things are my comfort meal! But the best was the Pecan Braid for dessert! It was so fresh and flavorful. I wish I could eat one everyday! read more

Panera Bread - Very fresh Pecan Braid - Sandwiches Near Me - Woodbridge, Virginia

While I was at work today, my Panera app sent me a notification. Perfect timing because I was starving. I told the husband we were getting Panera for dinner tonight. We when to the grocery store and I placed an order in the app for pick up. This location was packed tonight. Turns out there was a fund raiser going on. No big deal! My order was ready to go and I just needed to get it... but I couldn't find it. Turns out they were so busy inside that all the in app orders were packed behind the counter. Again, no big deal! I saw my name on a bag and waved for an employee's attention. She gave me a big bag and a drink and I was on my way through the crowded restaurant and lobby to have dinner at home. Once we got home, everything looked perfect - except I forgot to ask for my crunchy cinnamon bagel to be cut ahead of time. No worries! I have a bread knife and I cut it myself. I asked my kids how their food was and my son couldn't be bothered to say any words because he was eating his mac and cheese up! But he gave me a thumbs up! My daughter was quite happy with her order (half Mediterranean green with grains salad and a half chicken chipotle avo melt) except she wished she ordered a whole sandwich! My husband got a whole toasted Italiano. I got a half chicken Fuji chicken salad and a half grilled chicken & avo BLT. My husband is about 3 bites from finishing his Italiano when he stops eating and pulls out a long hair from his mouth! My daughter and I do have long hair, but we were not handling his food and the color and texture of the hair is not like either of our hair. He immediately threw the rest of his sandwich away and stated that maybe it was because the restaurant was so busy tonight that this happened. While that may be true, and I can attest to the full lobby of customers and seeing the employees moving about so quickly to prepare food (witnessed this as I was looking for my prepared order), it ma be better practice to wear hairnets so avoid hair in customers' food. read more

Panera Bread - The strand of hair found in my husband's sandwich. - Sandwiches Near Me - Woodbridge, Virginia

Horrible experience!!!!! I havent gone to Panera Bread (any location in awhile) and this made me remember why I stopped going in the first place As everywhere the prices have sky rocketed (which I understand) But dang the food was awful We waited forever and the place was kinda dirty The bathroom was ok The service was meh As I said we waited forever - when we finally got our food - the soups were luke warm at best Very disappointed read more

Food is always good. Convenient location. Andrea Wright, Manager, also prepares salads and sandwiches. I asked to speak to the manager and she approach's me. She wears a face mask and I asked why she wears it with her nose exposed. I don't know her reason, and she loudly, in front of customers, told me to mind my business and I had no right to question how she wears her mask. And walked away from me. If people wear masks, they should be worn correctly, covering the nose as well. She wears her mask below the nose. I value my health, I am immune compromised and I wear a mask daily. If she is wearing a mask, preparing my meal, I would expect the mask to be worn properly. On the other hand, she refused to listen to me, yelling out loud, "God Bless You." She was disrespectful and rude talking the way she did to me, a customer, and in front of other customers. She proudly and loudly told me to report her to corporate. read more

Panera Bread - Manager Andrea Wright posing telling me to report her to corporate. - Sandwiches Near Me - Woodbridge, Virginia

This is usually a busy Panera. The food is just about the same as other Paneras. Our favorites for breakfast are the soufflés and avocado toast. Try the avocado toast with the aioli on the side. I think it tastes much better if you control the amount of aioli. Since it is pretty busy the service can seem slow after you order. Sometimes the pickup area has a bunch of folks waiting, but they have a pretty good order board. So you'll have a better idea when your order is ready for pickup. Order before you get there and then eat in. They have lots of tables, to include for groups. The outdoor tables are pretty good too. There's parking lot traffic but it's not noisy. read more

Panera Bread - Avocado toast - Garden Avo - Sandwiches Near Me - Woodbridge, Virginia

Maybe the worst panera ever. It's like a child has assembled the sandwich. Bacon was made of bacon crumbles I can only imagine were for the salad. Croutons are stale- how does that happen? They're soggy and gross. It also takes forever to make this mess. I heard customers complaining while I was in there, so I don't know what I expected. read more

Horrible place, just ordered a chicken sandwich and i went home to eat it with no chicken and only the sauce and some tomatoes. do not come here this place is absoulutely terrible they suck!! read more

The good... mostly clean ingredients. The bad (and this matters) Quality Control doesn't really exist at this location. They are 0 for 2. Last week I ordered a Strawberry Chicken Caprese salad to go. I didn't check behind them but should have ad they left out the chicken. So I had to drive back there to get it corrected. Today I ordered Bistro French Onion soup. My order contained what looks like a tomato based soup. Another trip back to get a correct order. It really shouldn't be this hard. I stopped coming to Panera, opting for Chik-Fil-A. Looks like I'm giving Not Panera my future business read more

PLACE IS *FILTHY*!!!! I would have taken more pics but---I think these few say it all. I went in at 1100 on 10/9. Just five hours after they opened and every single table that was empty had piles of napkins and crumbs and trash; eating area was FILTHY. Counters--FILTHY. Soda machine floor--was puddled with syrup/juice. was there anyone trying to clean? ABSOLUTELY NOT. The manager said "we're too busy to clean". I told her--"This place if filthy and it's just as much a part of customer service as filling orders." TOTALLY UNSAT--People--avoid this Panera at all costs. read more

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Location regularly runs out of ingredients in the middle of breakfast rush.... Sometimes at lunch.. Consistently neglects to make the Greek yogurt parfait correctly. They NEVER add the honey and the parfait either has too little yogurt (i once received a parfait by delivery that had a little over a tablespoon of yogurt but had lots of fruit) OR there is too little granola. I hate that the app does not let you choose which location will deliver to you. read more

I really like Panera, but sometimes it's a hit or miss. I've had Mac where it's almost entirely cheese, or it's mostly bottom of the barrel noodles. The service is good, and the vibe is nice, but all in all it's about the food itself, and the food is inconsistent. read more

Panera Bread - Mac & Cheese - Sandwiches Near Me - Woodbridge, Virginia

In the past year I've tried to give this location the benefit of the doubt.. First there was a long curly hair in my salad. Then my rapid pick up order was stolen within minutes of me getting there. Next my order had specific simple instructions that were clearly ignored. Lastly order stolen again!!! I completely understand it is of no fault that the stolen food from the shelf is not completely their fault however, it should be monitered more closely. Waiting 35 more minutes to repeat an order that originally only took 8 minutes is ridiculous!!! I won't give this location another try unless they fix all these issues!! I tried! Update: called and spoke with "Tonie" a "manager" who wanted to argue the length of time my daughter waited all the while I was in the phone. Once we looked in the bag there was no whole Frontera which we ordered, there was no cream cheese which we ordered 4 different ones. Requested extra mayo on the turkey blt as pictured I must be blind! And this must be the only panera where the b in blt means bread instead of bacon!! There was mac and cheese which we didn't order! Thanks for my refund for this horribly wrong order. Won't return read more

Panera Bread - Sandwiches Near Me - Woodbridge, Virginia

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*DOUBLE CHECK YOUR FOOD FOR HAIR* So! the manager, STU, at this panera location does not take care of cleanliness or correct customer service guidelines and this is why.. Our salads were ready to be picked up and I grabbed it and get ready to eat with my wife and I see a hair in my salad just laying on my chicken and she couldn't believe it, like why would that be there honestly? Could that be purposely because they think people won't notice just ready to eat or is this a genuine mistake, I honestly don't know! So I asked one of the employees if a manager was available and he left and came back to tell me that the manager was out front of the store on the phone, I waited about 3 minutes and finally was like okay, let me just go outside and tell him about the hair in my salad. I went outside and told him and he got off his call, came inside and I showed him that I hadn't even began eating the salad yet and their was a hair chillin on my salad, he says oh I'm sorry I will throw it out and make a new one for you, I'm like ok? As he was walking away with my old salad i mentioned how good the salad actually looked and I'm really bummed and I hope the next one he brings me will look just as good if not better, because in most cases people will get annoyed and just make the second bowl out of frustration and it might be made a bit careless the second time, and he said oh definitely I got you. I was like ok cool. He brings me the salad back and he's like this one is brand new! I'm like okay, and let me tell you that this salad was halfway full this time, had like 2 pieces of avocado and the first one had a healthy amount if not more avocado in it, so when he brought me the salad I was like oh man, I was afraid this one wouldn't look as appetizing and he's like oh it looks good right and I looked confused at him and said no, the first one looked better minus the hair and he's like oh yea that first one was more full right and I said right, he said I can bring a handful of more salad for u, I was like oh no don't worry about it at this point, and I'm thinking to myself how annoyed, hungry, frustrated and agitated I'm getting by this type of service, I will just eat what you've brought at this point!! So he leaves, then as I'm leaving I go outside to my car and I see another employee outside and I asked nicely, what is the process that you all take when someone has hair in their food, the employee immediately said we are supposed to refund it as a courtesy and remake it for them and offer anything else we can to accommodate our customers. I said wow, okay and what if that didn't happen when I spoke to your manager, Stu, and he didn't do any of those accommodations for me. The employee said honestly, I would recommend you call our corporate or HR and let them know. I said thanks for your honesty and left. So yeah, the manager there BY THE NAME OF STU doesn't seem fit for the job and if you look at how the kitchen floor is, you can get a good idea of how he takes care of his customers and cleanliness. It's bizarre that even with people who have ServSafe certifications they don't know the basics of up keeping a clean environment and having good customer service with paying customers. So unfortunate and very upsetting as u can see I've left a very long and detailed review of my experience. And from the rating I can tell other people haven't had a much better experience either lol much better paneras out there than this location! read more

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I honestly feel like this franchise owner does not care about cleanliness, training the staff, or anything you may expect from a Panera. I wish I hadn't paid in advance. I was grossed out by the level of visible dirt and mold on the drink machine. It is not hard to clean because I was able to wipe off the buildup on the handle with just the brown napkin they had. I have very strong health concerns about this specific location. read more

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The food at this place is as good as any other Panera but the service is glacial even when the place is almost empty. Last time, I waited ten minutes for someone, anyone, to meet me at the register and then eventually ordered from my phone while someone in a "team lead" t-shirt wandered by and gave me a ninth degree side-eye. They never called my name but were nice enough to quietly put my bag on a shelf behind me, and then ask what my name was only to shrug and leave me to my eventual Panera order treasure hunt. I'm a patient customer but this place is either undermanaged or overstaffed or both. read more

A good place to eat in the Woodbridge area. As of late 2023, there are a total of 2173 Panera Bread locations in the United States of America across 50 states and 1369 cities. This is one of the 83 locations in Virginia and one of the 2 locations in Woodbridge. It is located down the hill from the intersection of Prince William Parkway and Touchstone Circle, next to a Safeway store and across the parking lot from a McDonald's. We walked into the location and found the counter is to the right as you enter with the seating a mixture of tables and large windows to the left-hand side. There are some tables in an enclosure outside the restaurant to the right of the door separated from the walkway by tasteful wooden walls. We were greeted upon entering and the nice man that took our order was very helpful and friendly. I have seen the other comments on Google about bad food, poor service, and unclean location but I did not see any of that. The location was clean. There was plenty of food. I ordered several souflees and a coffee. The prices for all Panera locations are higher but I have found it worth it for the consistent food quality, nice atmosphere, and good service. read more

They gave pickles 2/3 times . Everything else was good. The Turkey bravo sandwich was great love the bread read more

Panera Bread - Sandwiches Near Me - Woodbridge, Virginia

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This was a take-out order. Not fresh & off-putting. Cold, frozen sad salad.. this wasn't worth my money. I understand if you don't want to waste it, but it could be a health concern if it went bad. The edges of the vegetables were losing color, the chicken was too cold, and there was no taste to anything. Trust me, you'd know If a salad wasn't fresh.. You decide. read more

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It's...... ok. The staff was polite enough but they were out of the 100% Colombian Roast and I didn't feel like waiting for them to brew more. I have a coffee membership. Also the supplies were not restocked. This was my first visit to this location. Think I will stick to the Prince William Parkway spot. This one didn't impress me. For the record it was after the lunch rush at 2pm. At least my pastry was ready on time. read more

Disappointing. I have been coming here for several years not so much for the food but the relaxed atmosphere after church most weeks. But the prices are just too high for food of mediocre quality. Today I spent $34 for two sandwiches (one tuna and one turkey), two drinks and a blueberry bagel. The sandwiches were slapped together with the ingredients piled in the center of the bread requiring you to take it apart and remake it. The sandwiches did come on a large portion of bread but a small amount of tuna and turkey. Both my wife and I scraped the filling onto one half of the sandwich to make it acceptable. The food is just not that good for the price. I will go elsewhere. read more

Too bad there is no option for no stars. Very inefficient. Staff not in any hurry to make takeout orders. Slowest service of any place I've gotten anywhere in a long time. Only came here because my kid wanted it. After all that waiting they still got the order wrong. Won't return. read more

Panera Bread - This just for decoration as they are slow af - Sandwiches Near Me - Woodbridge, Virginia

Was excited to try the new flatbread. Would not recommend ...reminds me of cafeteria pizza form high school . My food was also delivered lukewarm and it didn't have and sauce drizzled like on the pictures. The flatbread looks pretty though read more

Panera Bread - Chipotle bacon Flat bread - Sandwiches Near Me - Woodbridge, Virginia

Love this Panera location in Merchant Plaza across from Lake Ridge Auto Care and next to Safeway! Allie Weeks and the entire team here are great! They're all so friendly, fast, accommodating, and usually spot on with getting your order right as long as you spoke clearly! The pastry supply is never hurting here.  They always have everything they promise.  With ample Indoor AND Outdoor seating there is always a table for you as well! Thank You Panera Bread Lake Ridge! read more

Panera Bread - Sandwiches Near Me - Woodbridge, Virginia

I had the strawberry lemonade mint drink and it made me nauseous and light headed. I want to throw up a little. They should inform their customers that there's this much caffeine in a drink. It's literally more than Starbucks. read more

This Panera is awful. I wish I had another option near me so I didn't break down and go here. The manager is nice and I thought things had gotten better with him on board. But it took them over finite minutes to make me a latte and spoon some soup into a bowl. And there was hardly anyone even in the restaurant. They are always so slow. Even if you order ahead and arrive when the app tells you to you'll have to wait ten or more minutes. read more

Stopped in for a quick lunch! Restaurant was clean and not too packed. I was able to order on the kiosk and get my food really quickly. I like that you can order on the kiosk and really customize the order. I also dined in quickly and it was good to see lots of seating and I was able to snag a table in the corner so I could chat on my phone and not disrupt anyone read more

I ordered delivery through the app and received my order an hour ago, the delivery man for whatever reason broke the Panera tape seal and ripped open my bag. I don't feel safe eating it (especially during the pandemic), so I tried to call Panera over 10 times, and they have failed to answer each time. I tried to leave a review through my email order notification by clicking on the star rating at the bottom, and it only swiped away my order and gave me a notification that the app was down for maintenance....The app was working perfectly fine outside of the 1-star link. I tried to call the customer care # on the app, it notified me that the lines were closed every time I tried to report an issue, even though I called within the customer service hours. I was only able to get through to someone by connecting to an associate regarding the "Coffee subscription" -____- It seems like this company is avoiding issues/negative reviews. This sucks. Can't say that I trust eating here again. It's a shame, because the salads were actually made well this time....Now I have to drive over there, which defeats the whole purpose of delivery to begin with.... Edit: I'm upping it from 1 star to 3 stars, because the employees are nice here, and the nice cashier went out of her way to offer me a free pastry for the inconvenience, which was sweet of her. Edit: Eh, I'll give 4 stars, because it wasn't the employee's fault, they were extremely kind and accommodating without knowing the hassle I went through. Lol Plus I'm sure they've been working hard. Also I just liked the vibe of the cashier, and on my way out, another employee told me to "Have a nice day" on her break. It's the little things I suppose...Thank you :) read more

Panera Bread - Broken seal/ripped bag....Do not order delivery through the app unless you want your food tampered with during a pandemic -.- - Sandwiches Near Me - Woodbridge, Virginia

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Panera is always good!! We did the ordering on the tablets... is this where food service is headed??? Anyways. Always good tasty food. My fave is the broccoli cheddar soup. read more

Panera Bread - Mac and cheese - Sandwiches Near Me - Woodbridge, Virginia

Out of all Panera breads I've been too in md this was by first an experience lol I wanted to order a ceaser salad but with the chicken heated up all Panera breads had no trouble of doing that for but when I asked for that request the cashier told me no but she put the chicken in a cup for me & I can microwave it myself I smiled when I heard that response other that I ended not buying it so I got a cookie instead but it was all stale & super hard couldn't even take a bite of it. read more

This place will serve you the most pathetic excuse for a sandwich and then charge you $12 for it. Tonight I ordered the steak sandwich and received a lot of bread and not much else. Every other ingredient was barely present. I've complained to Panera corporate before for similar experiences, but at this point it isn't even worth it. It's apparent nothing is ever going to change at this location. I suggest avoiding this location at all costs, unless you like feeling disappointed and hungry after dinner. read more

This very Covid friendly ........ really disgusting how can they allow this ? Open container full ice tea to serve to customers read more

Panera Bread - Sandwiches Near Me - Woodbridge, Virginia

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Ordered thru App, and food arrived with multiple missing items. Called back 5 times. They answered once, after getting my name, put me on hold without even telling me they were putting me on hold then hung up on me. Called back a few more times afterwards and was hung up on and other calls not answered. Thank you Panera for showing me that I shouldn't order from here. read more

Uber delivered the wrong order to me. I was very upset as I was sick and was really trying to avoid going out but decided to go to this location to make it right. I just wanted to get the right order and be on me way. I spoke to the manager and she couldn't resolve my issue. Panera has this partnership with Uber I understand there errors happens it's life. I'm upset because your management isn't empowered to fix my situation. All I want is my food that I PAID FOR. You should have system in place for mistakes it happens. Had I left with my order I'd be happy and forget about it. Empower your leadership to take care of their customers. I went down the street to chick Fila and had an amazing experience might have to never at Panera again. read more

Came here almost everyday for 2 wks (studying for an exam). The food quality has always been great! The customer service is outstanding. They got a good team with hardworking employees. Always a good choice to go for breakfast or lunch read more

There is a female employee who refuses to pull her mask up to cover her nose; her nose is always exposed. This is against the public health mandate in Virginia. I have mentioned this several times to both in store management and corporate, and she's still allowed to work around food and people (less than 6 feet away) with her nose exposed. The bathroom is always disgusting here. Usually one of the two stalls is unusable, it smells awful, and there is never any soap or paper products. The cheese flatbread took over 20 minutes, and was the worst thing I have ever tasted. Even my kid wouldn't eat it. I threw most of it out, and it left a terrible after taste in my mouth for hours. read more

Panera Bread - Disgusting, every single time I come here. - Sandwiches Near Me - Woodbridge, Virginia

Can't believe I'm giving a Panera more than 2 stars. Oh well. Great location. This place was packed with people! We came on for breakfast. Breakfast menu ends at 11:30am FYI. We ordered 2 Egg White Avocado Power Sandwiches! "Egg white, a thick slice of Vermont white cheddar, fresh avocado, fresh baby spinach and tomato on freshly baked Sprouted Grain Bagel Flat." Boom! How amazing does that sound? It was delicious. If the avocado is done right, it INSTANTLY makes ANYTHING yummierEST and they gone done it right today. This Panera actually had Ice Coffee at the soda fountain area which is great because I didn't have to make my own watered down version, which is what I usually have to do. This is a big deal for me because I'm an ice coffee dranker. Booyah to that. They have outdoor seating with cushioned seats for your booty, umbrellas if its raining (like today), PLUS it has a wall for your privacy. Employees were super friendly. Overall GREAT experience. The wait took FOREVER though. read more

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I ordered a bagel with cream cheese and an extra tub of cream cheese to take home. I didn't get any cream cheese. Fine, right? No worries. Mistakes happen. Except when I called to tell them, I get hung up on. Twice. Just don't go here. They'll screw up your order and then they'll treat you like trash after. read more

Rapid pick up??? You mean wait 30 minutes for a sandwich when it's not even busy?? This is the WORST Panera I've ever been to. There is no sense of urgency with anything. People have things to do, places to be?! How is this place even open???? I am going to have to leave without my sandwich, that I PAID FOR!!! I am not happy. read more

I have been ordering food from this place for several months. I have had no issues until I realized that when I was out of town, I had an unknown charge hit my account. I called the manager to resolve the issue so that it can be handled at her level. However, she was unprofessional, incompetent, rude and has poor listening skills. (You know who you are! And yeah, I'm calling you out.) She ran her mouth saying irrelevant things claiming it was an online app issue and hung up. Thing is, charge came directly from the restaurant. Hm.... Shady. Highly suggest you double check your bank statements and make sure they're not charging your card an unnoticeable amount. Poor customer service even at a supervisor/manger level. read more

DISCRIMINATION AT PANERA BREAD! Today, Sunday, January 2, 2022, I arrived at Panera Bread Cafe # 601186 located at 4300 Merchant Plaza, Woodbridge, Virginia 22192 at approximately 7:35 am. Upon my entry into the Cafe, I noted that no sale clerks were present at any of the checkout registers. I proceeded to the Cafe's kiosk and ordered three (3) cinnamon crunch bagels and a large coffee. My purchase totaled $7.33. I paid for my purchase via electronic payment in full. The kiosk screen instructed me to take a cup for me coffee and proceed to the food service pick-up area to wait for my order. I retrieved a large cup for my coffee which were stacked directly behind the kiosk and proceeded to the self-serve coffee station and prepared my coffee. Coffee in hand I walked to the food service pick-up area and sat on the bench and waited for the rest of my order. The food prep clerk called out order for 3 cinnamon crunch bagels. I stood and proceeded to the counter and verified that it was my order. I asked for extra butter and the food prep clerk said butter was already in the bag. I reached for extra butter out of the butter container atop the counter. A second clerk (later identified as May according to her name tag) asked me a question. I could not hear what she was asking so, I asked her to repeat the question. Given she was wearing a mask, I could not quite understand May so, I asked her to repeat the question again. May's question was, "are you a member of the coffee subscription program?" My response, "O, no, thank you." I proceeded to take my order but May said, well you didn't pay for the coffee." Stunned and confused I said, "What? What are you talking about?" May pointed to the printout taped to my order and said, "the coffee purchase is not on there." I paused for a moment to do the calculations in my head and responded, "yes I did look at the total on the printout." May said, yes, and you didn't pay for the coffee." I asked May, how much are the bagels and how much is the coffee." May said the bagels are around $1.40 something. I said okay now add a large coffee and that is my total. May flicked her hand at me and said, "just go!" May walked off. I was shocked at what had just transpired. I could not believe that your employee, May, had just accused me of stealing coffee without taking any steps to verify such. I asked for a refund. May had walked off to the side and exited through a side door. The other employees just stood and looked at me. I asked to speak to a manager once I realized May had dismissed the situation. The the other employees said, she is the manager. I said, tell her I would like a refund. One of the employees pointed her finger in the direction of the registers indicating that May was at the register assisting another customer. May clearly walked through the kitchen and reentered the Cafe front through another door. Still in shock, I decided to start recording the issue via LIVE streaming to Facebook as I walked to the checkout line, stood in line to wait my turn, after fully paying for my order only to be accused of STEALING COFFEE, to request a refund. When it was my turn to be serviced by May, she said refund? I said yes. May processed the refund for 3 bagels and a coffee and placed my receipt on the counter. May did not apologize. I exited the Cafe. Upon close review while still on the premises of the Cafe, I realized that May did not refund me the correct amount. She refunded me for 3 bagels and a medium coffee. I paid for a large. I returned to the Cafe to request that my receipt be corrected. The LIVE videos capture a glimpse of what transpired. Now, I am appalled to put it mildly at this outright show of DISCRIMINATION. There are several points throughout this whole ordeal in which your representative, May, failed me, a paying customer. She stereotyped me, she insulted me, she embarrassed me and she victimized me. I am left to ask, if I was a middle-aged white woman, would May have questioned my coffee purchase without verifying as such? I think it is safe to say that she would not have. May clearly believes that she can say and do whatever she chooses to do while working in your establishment. May never took responsibility for her actions. May never at any point verified my coffee purchase. May anchored down in her belief that I stole a cup of coffee and was glad to have me take a refund and get out of the Cafe! May had a second opportunity to take responsibility for her actions but May opted not too. Upon my return to get the refund corrected, May once again never took responsibility. May never apologized. May continued to walk away holding firm to her belief that I STOLE a cup of coffee! This is DISCRIMINATION. May should be terminated immediately. I hope that one one else has to be demoralized by May, an employee of your brand, Panera Bread. I expect someone from Panera Bread Corporate office to contact me immediately to discuss this matter. read more