i've always been a fan of papa john's pizza!! it's #1 in my book! awsome service and people.... i would'nt change to any other place!!! read more

Excellent taste. Fresh and delicious. Try the Garlic parm breads sticks. I pickup my pizza and GPB and I must say I love it​ read more

Always good, idk if new owners? But it's always great when I order! The pizza is always fresh and the counter guy is always nice

Super Market Pizza is way better than this Crap. Save your money this Pizza is cheap and it's horrible. read more

Ordered food from here on Friday, I paid for a 2 L of ginger ale. When the delivery driver came he had a root beer an said that they store didn't have Ginger ale. I said why didn't they call. I mean if your out of something you call so that the customer can pick an alternative option or get a refund. I didn't appreciate that. read more

I would give zero stars if I would! This is not the first time they have messed up an order!! Ordered from their app, they had a DoorDash delivery guy deliver it,m. He leaves the pizza box outside in the pouring rain. No calls, no door bell rang. I called them and they said there's nothing they can do about it, because it's a DoorDash order. I tried to explain that it's not my responsibility that they contact DoorDash for our orders. He To call their owner if I have any complaints. Very very unprofessional, and the pizza is subpar anyways. read more

The only pizza place open on Christmas. Good food. I've met the people who run this store. They are very good hardworking people. Great customer service. read more

Theives, sent the door dash and the door dash guy collect cash when the pizza was paid already

Walked in to buy Pizza huge poster advertising $13.99 Shaqoroni and they wanted $23 for same, oh and it took 7 minutes to even be acknowledged before refusing to honor price INSIDE!!! read more

Went for some takeout pizza since this place always has a special/deal to go for. My order was done a little after i got to there. The pizza was hot. read more

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Definitely the worst pizza I've ever tried in my life! I heard bad things but I was hungry and they were the only ones open. Cardboard tasting crust and manufactured sauce is just not for me. Buyer beware! read more

Eat here if you wanna throw up and shit your brains out the next morning never had this problem with papa Johns but last night the pizza tasted off and quality was poor, felt like garbage this morning and had the most brutal spicy vomit of my life. read more

just now I wish if there is a zero, worst branch ever, people are so rude and insulting us when we returned our order to them, wrong order and burnt dough, I can't imagine how a big franchise keeps giving their name to them. I will look for the head office to post my complaint. read more

Tried to order pizza with Yankees half off promo code they will only take orders of 12 dollars or more and 3 dollars for delivery charge is ridiculous read more

The pizza was good and hot. Staff very friendly and greet you as you enter store. The only thing is that I ordered barbecue wings and they were cold. I just threw them in the microwave and heated them up. I had to go back to work that's why I couldn't bring them back. Overall it's good pizza!! read more

Do not recommend this location at all. An hour and a half after taking my order over an app they told me "we didn't even look at that order, we don't deliver there". read more

The pizzas are fine at this location. I would not normally write a review on a Papa's but I feel compelled to give my two cents today. This Papa's does not have paper plates every time I go in. I don't know if that is a weird coincidence but it is annoying since I do not want to do the dishes. The service is slower than other Papa's as well. Other than that, clean facility with small eating area. read more

Everyone gives bad news about it but in reality these people are just trying to get a free meal or cause trouble, I've been ordering Papa Johns for a while and it's all fine the Service is great and people don't understand what happens because they never done it before read more

Food is decent, but during COVID, Papa John's totes their contactless delivery. Well a driver from this store arrived with no mask on, knocked on my door. My mom pointed to leave the order on the doorstep but the driver didn't so unbeknownst to my mom, she opened the door and the driver handed her the food less than 6 feet away, no mask talking to my mother who didn't know the driver was unmasked until it was too late, could have been possible exposure. I contacted corporate and they tried to give me a 50% off coupon for the trouble and I refused. They sent my complaint to this store and they were given 48 hours to respond and never did so that shows how much they care about health. I'm not a crazy germaphobe at all but don't say it's contactless when it really isn't. Be careful if immunocompromised or high risk for this reason because I DOUBT they were talked to by corporate and were corrected. read more

There are numerous pizza places in the area that you won't go wrong with. The pizza here is bad. The service is even worse. read more

ZERO STARS if I could! (1) Delivery takes at least 1 hr 40 minutes (this has always happened when we've ordered at least the last 10 times. Get ready for luke-warm pizza delivered super late. (2) Pizza is barely warm by the time you get it. (3) STINGY on the toppings. You know it's bad when your 3 topping pizza looks like a cheese pizza that accidentally got some toppings dropped on it. (4) WORST customer service. Read below and see what I mean. WORST CUSTOMER SERVICE EVER. DELIVERY TAKES ALMOST 2 HOURS (and this has happened many many times). If you want a pizza from here, order it TWO HOURS before you want it and hopefully you enjoy luke-warm pizza. It's not a one-time occurrence. So far we have ordered from them over 10 times and it always takes over 1.5 hours to get to us. Today we ordered a pizza at 11am and even though we were guaranteed that it would get here by 12:10pm (our lunch hour for the office is 12-1pm), we didn't get the pizza (cold) until 12:40pm when our lunch hour was at least half over. The pizza took 1 hour and 40 minutes to get to us. When we called to complain, the woman who answered the phone said she would give us some vouchers but had to speak with the owner and would call us back. They never called us back. We called them again and this time spoke with the owner (who happens to also be the delivery man) who said "listen we have to cross over a railroad to get to you and it takes time. You are FIVE MILES AWAY. You are far!" and refused to give us the vouchers his employee promised. The owner is RUDE and has the worst customer service. All they needed to do was apologize and give us the vouchers at his employee had promised. read more

Great food, Great Pizza wouldn't choose any other place to deliver my pizza on the weekends. They have great speed in delivering my fresh hot pizza. read more

Papa Johns Pizza - Pizza Near Me - Matawan, New Jersey

I have been ordering Papa Johns pizza for over 2 years, once in a while, good quality and price, i usually ordering from Hoboken location, this time i was on my way south and decided to try this one, I placed same order as usually, pizza was looking much different much less cheese and toppings, i called the place, i never had such a horrible experience! When i explained him my issue, rep didn't want to cooperate or explain anything, just told that different locations doing staff differently, very rude!!! Im planning to contact corporate office and place my complaint about this place, would never go there again, would never recommend to anybody,if they dont care about custumer experience its a bad place to shop for anything. I wish i can put 0 stars. read more

My wife and I are Vegan so we order pizza without cheese and only veggie toppings. We stopped ordering from Dominos because of the many mistakes they made with our pizza orders (putting Cheese on a No-Cheese Pizza). Our first order from Papa John's was okay but today the pizza was almost warm (not hot) and all of the toppings had slid all to one side of the box like the red heating bag was dropped on the way to our apartment and we weren't told. When I called, the manager did say that we could get a free pizza next time but we've been offered that at Dominos and the replacements sucked too so why bother. If you can't do something right the first time why should I give you a second chance? We're going back to Daiya Pizza from the grocery store. read more

This restaurant is run by terrible people. My little brother ordered a pizza and called to cancel the order within 5 minutes because he and his friends changed his mind. The person that answered the phone said are you sure because we're about to put it in the oven when another lady took over the phone and then lied by saying the delivery man was on the way. We said we don't want it, and she claimed she would come to our house to force us to pay for it. We said don't do that that's harassment and we hung up after stating we didn't want it and sorry we cancelled our order. We then got multiple calls from them, and they were threatening us and cursing at us and telling us we needed to pay and they would come to our house to force us to pay. Some bad business if you ask me. read more

If it were possible to post less than one star I would. Ordered for delivery at 3:33 pm. The "out time" on the receipt reads 4:01 pm. The pizza arrived at my front door at 4:51 pm. I live less than two miles away. When we called management at 4:30 we were assured he just left and our pizza would be hot. I've never ordered delivery and had to put it straight into the microwave. After receiving the food and finding it to all be cold, we called back. Conveniently the manager stepped out. The customer service skills of this location are awful. read more

With all the local pizza places in the area you deserve the aggravation you get from dealing with this place. It took over an hour for are pizza to arrive and the order was wrong. When you're in the mood for pizza don't be stupid and order from here. read more

I like the pizza itself but I have a complain about the delivery man. This guys was in his car for 20 min and then he comes out to give us the pizza. like really...... by the time I got the pizza, it was bitterly cold... read more

With so many excellent local pizzerias, I really had no need to order from Papa John's. However, the chain was supporting some cause on TV, so I decided to give them a try. What I got surprised me--really one of the worst pizzas I've had in a long time--makes Pizza Hut seem gourmet! It amazes me that the chains like Papa John's, Domino's, and Little Caesar still manage to survive with all of the great local competition. Then again, I did see someone pick up a whole pie from a 7-11 that was across the street from Denino's! read more

Always reliable and consistent. Quality of ingredients tastes a level above that of Domino's and Pizza Hut.

I loved going there , but I was told they don't associate themselves with New York Yankees anymore. The promo code Yankees6 won't work so don't try it. I just found they don't do NY Rangers promo code either. My review just go lowered. :( read more

horrible service, horrible pizza. delivery was 1.5 hours late. why would anyone put the receipt on the pizza? idiots! read more