‍. I loved it.... Lots of negative reviews but I got fast delivery and a hot pizza. Can't speak on the atmosphere but the driver was awesome. There isn't really much to say about a pizza place but customer service was great and the app always works well. read more

Papa Johns Pizza - Pizza - Pizza Near Me - Saint Louis, Missouri

don't ever waste your time ordering from this place been waiting two hours we live 5 minites away and they wont even deliver. seriously done with papa johns holy the worst people and place i have ever dealt with read more

12 wings, a medium cheese pizza, and a small order of cheese sticks is $50... and that's when I ordered ALL of those items off the $6.99 menu. $20 in fees and tips? I'll pass. This is highway robbery. I understand that corporate likely sets the prices- but there's nowhere to review corporate. This is disgusting and someone should be shamed. read more

Papa Johns Pizza - Receipt - Pizza Near Me - Saint Louis, Missouri

Honestly at this point I don't even know what to say... I have consistently preferred from this location only because of the fact it is the closest. Yet they still seem to let me down every single time. At the very least they always mess up the number of sauces I am given, and at the very most they either forget items or don't give me the correct amount. I'm not one to normally write something so negative but I am finally fed up at this point. PLEASE DO BETTER read more

after almost 2 hrs of waiting for our order, the "door dasher" ( whom Papp John's redirected our delivery to) who was constantly contacting us the entire time. stated they still havent completed our order. with working in food before, I know they 100% put us to the side to avoid completing a doordash order. As a loyal customer and a customer service rep, I'm not the first to complain. However this experience was completely unacceptable. Point blank period. I understand this is not the usual experienc, but this has become the normal. I will NOT be using papa John's from here on out read more

1-star experience- ordered delivery at 10:45 and had to leave my hotel to PICK UP the pizza because they turned their phones off.... Didn't get my food until 12:50 am. I'm not sure whats the issue. This is around a convention center/stadium so they should be familiar with steady foot traffic and deliveries. Food was good though. read more

Papa Johns Pizza - Pizza Near Me - Saint Louis, Missouri

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They did not ever deliver the pizza. Hung up on my twice when I tried to call and ask where it was. Complete scam

I would give 0 stars if possible. Extremely rude and unprofessional, this franchise should be closed down. Went for a pickup order and the woman working had an infant on her chest and the place was dirty. the pizza was fine, however I ordered delivery and it never showed up. I called the store several times and no answer. read more

they lied about our pizza being delivered and when I called o was told that they were running behind and my pizza was coming. Called back for an update and they wouldn't answer the phon. called the manager line to cancel the order and no answer several times. Ever phone call was hung up on before they would answer the call. read more

If you want your pizza fast or hot or even edible, this is not the store to order from. After waiting over an hour, I called the store only to be hung up on twice and have the girl on the phone tell me that she would hang up on me again if I didn't stop yelling. She was on speakerphone and there was no yelling. I drove to the store only to have the same employee Amber treat me so horribly that I will never, ever order from this store again. The store was quiet except for the other angry customers who had been waiting for their pizzas as well and finally drove up just as I did. They all said "I drove up here and they still don't have my order right!" There was ZERO excuse for such poor service and there was ZERO excuse for that girl to ever think she can treat customers the way she did. I can not stress it enough just how absolutely awful this location is. It is the worst place with the worst service. Beyond the worst, actually. read more

Trash location that doesn't give a shit about their customers. Waiting 2 hours for a pizza that didn't show up yet the claim they called and when nobody picked up, they canceled the order and basically hung up on me. Had my phone near me the whole time and nothing. I'm literally less than a quarter mile away and it's over 2 hrs? Will never order from this location again when in town for a concert. You guys suck. I expect a refund. read more

Unbelievable how they rob your money with false advertisement saying delivery fee is 1.99 and you end up paying from 16.99 for a very small pizza all the way to over 27 and this is the bullshit you get never again read more

Papa Johns Pizza - a half eaten pizza in a box - Pizza Near Me - Saint Louis, Missouri

Worst Papa John's location I have ever been to! Walking into the business there are multiple associates about to fight and cursing each other out. I've been calling requesting a refund for my order and still no luck. I will be sending a letter to the corporate building regarding my visit. read more

My wife loves Papa Johns. she loves it so much that even though the last 4 times we've ordered delivery from this location they took 3+ hours to deliver it (and we live 2 blocks away) and she is still ordering it again today. Here are some examples why you shouldn't order from here: not answering the phone when calling......bringing a pizza we ordered at 9 PM to our place at 1 AM while we're sleeping....delivering us cold pizza....my wife has currently been on hold for about 40 minutes. I don't know what's worse, my wife's decision making or how much this Papa Johns literally doesn't give one F*** about doing their work. The job must be so hard at Papa Johns. read more

Took three whole hours to get a pizza delivered. Tried to cancel but staff said that I had to wait until driver arrived to tell them myself. Total chaos. Do not order from this location. Tried calling again and the staff began screening calls and hanging up. Am I on a prank show? read more

Ordered a pizza 11/4 around 9:28pm. I called multiple times and finally at 10:30pm they answered and I was told that my pizza was on its way to the hotel. When the delivery guy shows up the pizza was for someone else. At midnight I finally end to bed hungry as I never got my pizza. The app never showed my pizza even being started last night but this morning it says it was delivered. Hmmm. This morning I have to call my credit card company and dispute the charges since I already paid for a pizza I never got. read more

F*** this place. Waited 3 hours for a pizza never got it had to cancel my order. I hope corporate closes this place. Terrible just terrible.

I ordered online and used my loyalty points. When I went in to pick up my order, I waited in the front area for over 5 minutes before anyone came out after I called out for someone for several minutes. When I went to pay, they didn't apply my points and said there was nothing they could do about it. Overall, the worst experience I've had at Papa John's over the years. I won't be back to this location. I did reach out to corporate to notify them if the situation, and (after several weeks) I haven't heard back. This was a major disappointment. I love Papa John's, but I don't recommend this location. read more

I would give this location a ZERO if a could. When these places switch to DoorDash to deliver a pizza, you will never get your pizza delivered. We waited 2 1/2 hours for a pizza tonight, then the Doirdash left the pizza sitting outside in the snow. Didn't bother to call and let us know the pizza was being delivered. Nothing. Result was cold pizza, very unhappy customer and this review. read more

I would give this place zero stars if possible. We have been waiting for over an hour for an easy order and the manager won't even pick up the phone. DO NOT support this location if you want to actually get your order because the service is terrible. I hope this place gets shut down. read more

Horrible service, they allowed my pizza to get stolen, and they didn't care. This guy name "DJ" is horrible, I tried to ask for help but he completely ignored me. I do not recommend ordering from here when it comes to delivery. This place needs to do better and needs to hire better workers! read more

Waited an hour for the delivery guy to show up and tell me he didn't have my order and that someone else was going to deliver it. Ended up getting nothing for my $28+ large two topping. I'm from out of town and I can't describe in this short review how much they messed my night up and inconvenienced me for the next day. read more

This was a last resort as we came in late after a tournament. We tried ordering a small pizza and breadsticks. They were going to charge us $20. We asked for specials. They had a medium with breadsticks for cheaper so we switched. When we picked it up, even though St. Louis was on a mask mandate indoors, most workers were not wearing mask. The person on the phone was yelling at a customer and it just seemed very unorganized. I would go somewhere else. read more

Terrible. Ordered for delivery. Someone had taken a bite out of a piece and put it back in the box. That's gross in general, but during a pandemic is ridiculously dangerous. read more

Papa Johns Pizza - Pizza - Pizza Near Me - Saint Louis, Missouri

Congrats on earning my first ever 1 star rating. Should have read the reviews beforehand. Ordered a pizza at 11:41 pm. Fell asleep at 2:00 am. No pizza. The Pizza never arrived. Nor did we receive a call or message as to the issue. We did receive a call from the regional manager later in the afternoon the next day expressing that he'd been responding to complaints since 9 am. Be forewarned travelers. read more

would leave no stars if possible. The person on the phone said the wait would be 25 mins for a carry out. I waited and hour and after watching two people walk in and order and get their pizza before me, I decided to ask the manager where mine was and it hadn't even been started yet. they said it would still be about an hour. I took my refund and left. I recommend going anywhere else read more

TRASH!!!! One star just to leave a review. Open til 1am, but after 11pm, if you're paying with a card, they only take cash. If you're paying with cash, they only take card. Laziest employees I've ever dealt with. Straight Trash !!!!!!!! read more

It is 2:05am. I ordered this pizza at midnight. It was a large pepperoni pizza, which may be the simplest, easiest pizza to handle in history. How in the world it has taken this long is beyond me - it's rocket science to a baboon. Me and the boys are so hungry right now.. we're only staying up in spite of the arrival of this pie. I just don't know when to let go... Don't go here Update: 2.5 hours later it showed up. Damn this pizza is nice. Each bite is more rewarding than the last. Had to go thru the trenches to get here but boy oh boy was it worth it. Still one star read more

Complete scam artist at this location. Claim they're open till 4am, false. Claims delivery is fast, false. Claims they use fresh ingredients, false. Avoid this place at all costs and after they took my order and DID NOT DELIVER OUR FOOD I WILL BE FILING AN FORMAL COMPLAINT TO CORPORATE ABOUT THIS LOCATION THAT SHOULD NOT BE IN BUSINESS AT ALL. read more

The new stuffed crust pizzas are pretty good for fast food pizzas. The garlic dipping sauce and banana pepper helps add flavors to the stuffed crust pizza. read more

not clean they take your money and answer phones talk on their cell phones and make your pizza and then do the same thing over and over again they dont wash their hands ever! they are the ones causing illness to people! not clean!!!!! WOW AMBER IS STILL AT THE STORE A YEAR LATER I GUESS SHE IS THE OWNER BUT I WILL NEVER GET A PIZZA FROM THIS PLACE EVER! read more

I just received the worst service ever. The manager was a gremlin. The other workers apologized for her saying they were just robbed. I'm sorry, how am I supposed to know that? Don't jump down other peoples throat's over things that are out of the universes control? I placed the order over the phone for carryout, maybe have the person taking the order tell the customer to call their number before coming in? It's such ridiculous customer service. I used to promote this location based upon it's delivery drivers. They are amazing but I'd never want to order another thing if I had first gotten a carry-out. NEVER AGAIN. read more

Note to user: you will be ordering through EAT24 and not directly with Papa John's. I paid significantly more, and something was incorrect with the data transmission so my order was incorrect (supposed to be 1/2 pepperoni and 1/2 sausage but both toppings were on the whole thing) Additional confusion when the driver asked me to pay but I had paid through EAT24. Wished I would have just logged into papajohns.com read more

This place is the worst. Got the wrong pizzas delivered, it was a mess to say the least. They did not even offer to give a refund which is absolutely terrible. Avoid this papa john's location at all costs!!! I'm never ordering from this place again. I would give 0 stars if i could. read more

Took over 2 hours to get the pizza. Ordered and originally told and hour wait but ended up waiting over 2 hours for delivery less than a mile from location. read more

I ordered a delivery pizza using my Papa Rewards this morning at 11:10 am. It showed up COLD at 1:40. Never eat here! read more

Habitually bad service. We've given up on delivery because it usually takes more than an hour, and typically takes a second or third phone call to find out where our pizza is. Now we can't even ask where the pizza is because they put us on hold for 10 minutes before we could even give the reason for our call. Tried carryout, but that's no better. Waited a half hour before I went to pick up the pizza. They said it would be in "just a couple minutes". After standing there 15 minutes, they told me "it will be right out". After another 5 minutes, they said it would be another 15 minutes because they hadn't made the pizza yet. This was early when employees were mostly standing around waiting for the evening rush to start. read more

Worst service ever. Pizza took more than two hours. No one has an answer or a solution when you call. They put you on hold to avoid speaking to you to resolve issue with order. read more

We were looking for late night delivery at 12:30am on a Saturday. My order on the ap wouldn't go thru so I called the restaurant. The phone rang and rang. Finally someone answered the phone to say that they weren't accepting any more orders for the night. Needless to say, we were hungry and disappointed. read more

Called at 10:45p to order 2 pepperoni pizza's and they said it would be 1hr and 15mins, after 1hr and 35mins I called and they told me they haven't even started on my pizza's and it would be 1.5hrs until it was delivered. That's 2a in the morning WTH! 3 plus hours really.... Refused to give me a refund. Absolutely horrible service! Never again...... read more