I had a business relationship with Lally' Auto Repair for a number of years. I thought they wouldn't cheat me. Then they charged me 800 dollars to do the back two brakes. A guy I had never seen there before, or since, walked up to me and said "you may as well get rid of the car if we have to do any more work!" I was told there was a leak in the brake line system and that's why it took more labor and thats why they charged me 800dollars, instead of maybe 500!! It didn't feel right but I had been going to Lallys for some years and I was a sucker. The car still made noises when I broke after taking it onto the road. I did not take it right back. I was dumb. When I took it back and asked them how long should brakes last I was told, remarkably, and TWICE "we dont know!!" I took the car down to the Meineke on Lynnway to have them look at it for a second "opinion."They told me, and showed me, that there were no rear brake pads put on the car!! I had to pay them 500 plus to do the job! I am currently registering this with the Massachusetts Better Business bureau and the Massachusetts Attorney General. I have documentation form the second mechanic that there were no brake pads put on!! So obviously Lally's story about charging me extra time because there was leak in the brake line somewhere was false as well!! Disappointing and angering! I am filing a formal written complaint (with documentation from the second mechanic stating there were no brake pads put on) with the state AG and with the state BBB! Sucks. I am sorry to be negative here on Yelp, but this is the truth! read more