Fan motor for my convection oven needed replaced. They came…read moreout, ordered the part, it was delivered to my home the next day and installed same day! Quick, clean and such a nice guy!

We called them for a refrigerator repair. We guessed a compressor problem and told them so. They…read moresaid compressors are the type of job they like. They asked for and was given the brand and model number of our refrigerator before they came out. They said they service our brand/model and said the visit would cost $149, to be applied to any repair. When the technician diagnosed the unit, he agreed it was the compressor. He gave us an estimate and collected his $149. We thought Appliance King was going to do the repair. But less than 5 minutes after they left, they called and said they do not service our brand/model. So, basically, they stole $149 and our time in bad faith.

This is the second purchase we've made from Ferguson. We're buying mealy stuff. As a rule, whenever…read moreI touch something and it breaks and I have to buy a new one, I'd like to enhance it. For some reason, the representatives never informed us that the model we were getting to replace our 20-year-old dishwasher was actually a worse model with a less effective screen and absolutely no smart home connectivity in 2025. For an $1,800 dishwasher, that's incredibly disappointing. Now I've got a new dishwasher that's less intelligent and less useful than my old one, and I'm confused that nobody at Ferguson thought to mention that for only $100 more, we could get a much better solution. I expected better advice from them, so this experience has been very disappointing.

Helpful, professional & courteous. Needed a part & was lead in right direction. Got part in prompt…read moretiming with professional & kind service.

Even Instacart orders are efficient, saving time. Only problem is staffing is sometimes strained.read more

DO NOT rent trucks from this location. I had a confirmed reservation Friday afternoon (they even…read moreput a deposit on my credit card). I showed up at 7:15 AM Saturday morning to find out my reservation had been cancelled - again AFTER CHARGING my credit card. I called the local office and they said, they just don't have the trucks they used to. But to confirm and then cancel is poor customer service at the very least. The fact that they charged my credit card is ridiculous. I will not go to this store again. If I could give zero stars I would. Do not rent trucks from this location.

Fantastic experience at Charlie Vacs. I needed a repair on my Kenmore canister vacuum. Charlie…read moreknew the fix and did it on the spot! I actually thought I needed to purchase a new vacuum. But thanks to Charlie's expertise, it turned out to only be a small repair. I am thankful to see a person who really knew his business. TB

I have a Hoover Windtunnel vacuum cleaner that is about a year old. My friend Eric, who does some…read morework for me, informed me that the switch on my vacuum wasn't working. He removed the switch by taking two small screws out and the switch came right out. He got it running temporarily and finished vacuuming. The switch just moved back and forth without clicking on or off. So I took my vacuum to Charlie Vacs. I came in the front door and a man came out from the back. He said: "How can I help you?" I said:"I think I need a new switch." The man moved the switch back and forth and said:"I can fix it for 23 dollars." I said: "I'll have to ask my wife if she wants to spend that much." He said:"It costs that because I'll have to take the vacuum completely apart from top to bottom. It's mostly labor." I said: " A man that does some work for me took the switch out in one minute. There are just two small screws that hold it in." He said: "Well then, why don't you have him fix it for you?" I said: "Well, can you sell me the switch?" The man went in the back and returned with a small on/off switch. He said: " That'll be $10.70 with tax." I paid in cash, took the switch and left. He said "Thank you, my friend" as I was leaving. I returned home, gave the switch to my friend, Eric and he had the vacuum running perfectly in five minutes.

I visited a few months ago and it was pretty bad. Most of the employees that day were very…read moreunprofessional, not very helpful and shockingly on their phones apparently while working - e.g., there was a guy who appeared to be on his phone 1/2 the time and putting items on the shelf the other 1/2. At the register, one of my items didn't have a scan code on it and the cashier said that I had to go back and find the correct code for it. It seems to me that one of the employees should assist with that. I complained to the manager and she 100% agreed with me. Update: I visited this HD location last week and it was greatly improved. One employee was very helpful and got a larger dolly cart for me to carry bags of heavy garden soil. Also, the cashier was a bit more engaged than I've experienced in the past. Prices have increased as of late March 2026 but I don't suppose that HD's fault.

I came here since I was missing screws for my bed frame. I had Don help me since Home Depot is very…read moreoverwhelming since they have so much. Don was wonderful and helped me find the exact screw I needed! I'll definitely come back and great customer service.

These people are rude, dishonest and unprofessional . Do not use them. They will tell you anything…read moreon the phone to get you to set up an appointment . Later, they will deny it.

This company is rude, unreliable and inconsiderate. Ii had a scheduled appointment and they were a…read moreno show today.

The mapped location is a Bed Bath and Beyond next door. The Pacific Kitchen & Home is inside the…read moreBest Buy next door to BB&B. PK&H has a fairly large selection and their own sales staff. The usual brands for appliances (Samsung, LG, Whirlpool, KitchenAid, Fisher&Paykel, Jenn-Air, etc.) and everything that takes electric in a kitchen from fridges to coffee grinders. One of the salesmen was a particularly nice guy with a soft sell so soft he didn't even try to sell us anything...which you don't find too often down here, where salesmen generally stalk you and price-bait. This guy just gave us a couple of coupons and mentioned other stores nearby with different selections in case we needed more to choose from. Decent fella.

Just can get it right. Wrong items ordered and local coordination was off. Seems like they were…read morelost during the process.

Very Disappointing Experience -- Poor Planning, Poor Communication, and Weak Customer Support…read moreMy experience with Paradise Grills has been extremely frustrating from start to finish. While the salespeople were friendly, the execution, planning, and customer service after the sale were unacceptable. They informed me that an electrician would need to install the lights, which I understood. What I did not understand and what was never disclosed was the extent of the wiring required. I assumed this would be similar to installing a ceiling fan in a home, where the wiring is already in place and the electrician simply connects the fixture. Instead, there was no wiring, no conduit, port holes and no preparation at all inside the pergola. This turned into a much larger electrical project that cost me an additional $1,500. What makes this especially frustrating is that they clearly knew the scope of work required and had documentation outlining the electrical requirements. However, that documentation was not provided to me until the day of installation, when the installers were already at my house. Had this been disclosed upfront, I absolutely would have reconsidered the purchase or planned accordingly. Another ongoing issue is the lack of clear and reliable dimensions. They cannot provide precise measurements for where underground utilities need to be placed, which makes installation planning unnecessarily difficult and feels like guesswork. There were also several avoidable design and coordination problems: * The outdoor fan they installed hangs directly in the line of sight of the TV, partially blocking the view * The puck lights they supplied are daylight white, while the fan light is warm white yellow tint completely mismatched and they refused to correct it * The TV cover they supplied did not fit properly * The installers disagreed that it was an issue, and during rain that same day, the TV was left exposed and got wet * I had to purchase my own temporary cover while waiting for a replacement Additionally, the bar chairs that were supposed to be included were not delivered, and no one communicated this in advance. We were only told at the time of delivery, which reflects poor coordination and lack of accountability. Overall, this has been a very stressful and unnecessarily complicated experience. The product may look nice, but the planning, communication, and customer support behind it have been very disappointing. Based on my experience, I would not recommend Paradise Grills.

Cocktail station on wheels! Love it! I thought they only sold grills...I enjoyed browsing the…read moreshowroom, I'll be back

Amazing service! The are a 1 stop shop for grills and home stand by generators! My home standby…read moregenerator installation was flawless. I got a Generac but they offer several other options as well. The showroom is clean and well stocked. The staff was absolutely superb!

I was looking to purchase a custom built outdoor kitchen, I met the sales team and the thoroughly…read morewalked me through the process. They told me they are owned by Grill Tanks Plus their service company that does repairs, tank exchanges and professional grill cleaning. They explained in great detail the differences in each grill brand, features and value. They went over the design options and build process and they gave me a quote with their best price which was less than most of the competitors. I purchased the outdoor kitchen and it took 1-2 months like the told me. and it came out amazingly, just how I imagined. I highly recommend buying from this great family owned one stop shop!