It was my first time at this salon & she did a beautiful job! I did not make an appointment but was able to sit down right away. I love my gel nails & will be returning! read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California

My first time coming to this salon and my experience was very pleasant! I got an acrylic set with gel polish by Lee and she did a fantastic job. She was also extremely kind! Very reasonably priced for a well done manicure. I'll be coming back! read more

Gross that I'm even admitting this, but pretty sure this salon gave me a toenail fungus. I have waited quite a few months just to be sure, but I'm almost positive it was them because never before have I ever had this happen until I went here. My toenails now have chalky white spots on them that are hard to get rid of. I am in the healthcare field and use sterilization bags daily, and the ones they use don't actually look like they have been run through a sterilizer or have a changed indicator color on the bag. The staff are friendly, but unfortunately, health comes first. read more

This place is horrible!! If I could give no stars I would. I wish I read the other reviews before spending money here. She did such a sloppy job, rushed me, and was incredibly rude. There was paint on my fingers and she pulled my cuticle so much that I bled. Will never be coming back here and I urge others not to. Too expensive for such a horrible and messy manicure. Such a terrible job, will never be returning. read more

Paradise Nails - Picture taken 20 minuets after manicure. Such a horrible job. - Nail Salons Near Me - Santa Rosa, California

I came in on Saturday and requested a gel manicure. The lady burned my skin when using her tools to remove the gel polish I had. The gel polish was applied so badly it's wrinkly and started chipping the same day. I can't believe I tipped her. Never again!! read more

Really disappointed in my experience. Came here because I saw how beautiful some of their work is but my experience was bad. It felt rushed and there was no attention to detail. The polish is messy and just terrible. There was no clean up around the nail to make it look good. Just felt like it was an assembly line and they just try to get you and get you out as fast as they can. They don't care if it looks good they just want the money. read more

Paradise Nails - I could've done a much better job. It was way too rushed - Nail Salons Near Me - Santa Rosa, California

See all

Terrible customer service. My manicure chipped off the same day. The manicurist rushed through The process and it shows. read more

I had a great experience at this nail salon. Tony was amazing! He is meticulous and payed attention to the details. He got rid of all my ingrown nails and did it with a smile on his face. My nails and toes look fantastic.I would definitely recommend this nail salon. I'll be back! read more

I got Christmas Nails from Paradise. I'm very happy with the service and the gel is last very long on my nails too. read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California

WORST PLACE!!! No customer service . Do not come here they are rude and not polite!!!! My nails came off a wk after! A read more

Lee is a master of her craft, I paid $5 more than what I'm use too but the quality is good. I always get gel because I have really good natural nails that need to be kept up. It was my first time going to this place but I think I'll be back, I'll only ask for Lee though. I'm loyal like that! read more

Paradise Nails - Hot pink gel by Lee.. - Nail Salons Near Me - Santa Rosa, California

I had an appt at this nails salon, that I have gone up many times. When I got there 10 minutes before my scheduled appt. I was not acknowledged at all. I finally had to interrupt someone and ask about my scheduled time. He said, sorry we are really busy! I stated that I had called and made an appt, and his response was, oh well! We are so busy, sorry! What's the point of calling and scheduling a time if they won't honor it?! This used to be my favorite place to get a pedicure, but I will never go back! They were rude and decided to let a party of four go at my scheduled time! I guess they figured they'd make more money from four than one. Don't bother with this salon! read more

Worse service for a nail spa. Didn't know how to do a clear Tip nail and Dip Powder! Wanted a simple design and they couldn't do it. Not to mention waiting for 35 mins before actually being seated and 25 minutes to take off Tip nails and Dip Powder! Not impressed! read more

Yesterday I had a pedicure done by a young man. He did not appear to know very much about what he was doing. I had to check on his work several times and tell him what to do. It was the first time I saw him working there. When I looked at the finished product, I was not satisfied but I thought I'd give it a chance. When I got home, however, and took a closer look, I was upset, the job was that bad. There's a big gap between the nail polish and the cuticle, the cuticle was not been trimmed correctly, and the nail polish was spotty and missed the edges. I would have returned today but I did not want to be treated rudely because of complaining. So, that was $35 down the drain, and now I have to re-do the whole thing myself. I'm not going back. Another client lost. read more

While there may be good technicians here, the inability to run manage their schedule all but negates their quality. In December, I made an appointment. I waited 40 minutes with my feet in the water. When asked why they just didn't tell me they were running behind, the response was that an appointment someone else made earlier showed up late and they took the person. I said you could have called me or at least told me when I walked in. I didn't go back for a few months . Guess what just happened again? I had a 2:30 appointment. I was on time. Three people waiting for pedicures with feet in water, all technicians had just started or were in the middle of working on someone else. I am not going back. read more

I used to go to this salon pre-COVID, but their service has deteriorated since. I made appointments for my last two visits, but when I arrived I had to wait a minimum of 20 minutes before even seated. I'm not sure why they make appointments when they can't fulfill them. I suspect they just take every walk-in without regard to appointments. The prices also seem to have gone up. $35 for a regular 'rushed' pedicure is steep. I probably won't be returning. read more

I will not be returning. I got the paradise pedicure ($40) and none of the additions that moved it up to that level from the regular pedicure were added. There were no stones used during the massage, no oils added to the water in the pedicure bowl, and no wax for the wax treatment. Waste of money. read more

PLEASE READ THIS!!! This nail salon is illegally overcharging credit cards. I went here last week and had my nails done and a week later I noticed an extra charge on my credit card. I had a gel manicure done for $25 and I gave them a $5 tip, when I signed the receipt I put a total of $30, makes sense right? Well they added $5 to my credit card without my permission and my credit card statement showed $35. I called the nail salon and spoke to Naomi, she told me to come pick up my money. I went to the nail salon yesterday and met with her. I told her what she did was wrong and this is considered a CRIME! She told me "most people don't notice the extra charge" OMG! can you believe this blatant nonsense? I told her I also wanted my tip back and she's lucky I'm not reporting her to the police. She was so rude and disrespectful. She was telling me how I wasn't allowed back at her salon again? She didn't even apologize or even act like it was a mistake. These people are scamming and illegally overcharging customers a few dollars here and there. It's probably true most people may not notice an extra charge, but doubling a tip to 40%?! That's just wrong!! Please be aware of this and check your card statements. I wouldn't go back here even if they payed me. How do these people sleep at night? Evil conniving ruthless robbers! Also their gel manicures are sub par. I would give them a zero star if I could! See picture. Cracking and peeling within the first 5 days! read more

See all

Do not go to this nail salon. They charged me and my daughters $30 each for a pedicure. This is really overpriced because I know nail salons that would charge that for both mani and pedi not just for a basic pedicure. On top of that they tell you one wait time but expect to wait double what they say. And the older man that works or owns it is really rude. Since it was almost $100 for 3 pedicures I told him I wasn't tipping because they were overpriced for no reason. Will not return. read more

Awesome service! Henry and Lee do wonderful work... Very friendly, relaxing environment... I'm addicted! read more

I got my nails done with my cousin and it was my first time going. We had called in advance and told them that we were going to get acrylics as soon as we walk in a completely rude lady attended. The lady ting decided to do a manicure and then made me pay for taking my cuticles off like what ! It's not my fault ting wasn't paying attention read more

Whole new feel to this busy shop these days. Change in ownership? Experienced nail techs, friendly service, and delightful ambiance brought me back. read more

Found them on Yelp and decided to give them a call to see if I could get in to get my nails done! Got in within 30 minutes! Bonus!! I had a great nail tech and my nails look awesome! Thanks!!! read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California

Yes the place is clean but that's about all. Was in there last Friday for a pink and white fill/color change. Towards the end I had to remind the guy to get the sides, he said he will, but of course he never did. The filing of the nails was awful uneven and cracked. A few days later a nail broke went in they did fix it for me, but the next day the whole nail fell off. They are more on the pricer side so you would think they could do a decent job. I will never be back. read more

Paradise Nails - My sad broken nail before the whole thing fell off after they fixed it - Nail Salons Near Me - Santa Rosa, California

First of all TINA , thank you for putting up with me. She was never rude or gave me no nasty remarks, she just took what I said and soaked it in and did everything I asked of her. She so patient !!! She fixed every little imperfection I spotted out and fixed it quick and simple! But for price wise , I've never payed 60$ for a new set!but then also I never gotten all Glitter , they topped it off with a gel clear coat my nails are exactly what I wanted! ONE MAYJOR DOWN FALL ME!!! THEY DONT CLEEAN YOUR CUTICLES FOR YOU !!!! WTF THAT BUGGS ME LIKE NO OTHERTHING!!!!! read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California

See all

I've been going to this nail salon for about two years now and almost every time they do an excellent job. I went in two days ago(right before a vacation) to get acrylic nails. The lady who did mine was rude and gave me gel nails instead! Before I really realized she wasn't doing what I asked for, she rushed through the process and left "lumps" on my nails. Lumps of nail polish. Instead of immediately fixing the mistake she rushed me to the counter to pay and told me "the bumps are NORMAL"....... how is that normal? Also, last but not least, both my thumb nails are already cracked after the first day! Nevertheless, I have learned my lesson and won't be going back. There are much better and way more affordable options in Santa Rosa. read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California

I was very disappointed in the service my mother and I received here. I don't get my nails done often, so I do not have a regular place, I had come here once before and received excellent service so I decided to come back with my mom for mothers day. I called ahead and made an appointment for two manicures at 1pm. We arrived 10 minutes early and where immediately seated since the place was nearly empty. From here it was practically a blur we where so rushed! First of all, we where never given the option of gel or acrylic manicures (We wanted acrylic which was $18). We where about to make our way to the wall of acrylic nail polish to choose a color when they tossed out the little plastic nail color sampler for us to choose from and instead told us to pick a color from there. I thought ok, guess they have them all as samples here so I didn't think anything of it. The women doing our manicures wouldn't even let us take the time to look through the colors before they started the manicure, so we where left with one hand trying to flip through the color options while they quickly filed down our nails in prep for the color. As they rushed through our nails (they where very rough with our cuticles..ouch!) they kept asking what colors we wanted. If they had simply let us look before starting maybe we would have had something ready! I picked a color and the high-speed manicure continued, it was my mothers first time getting her nails done so she took a little longer choosing a color which apparently irritated her nail stylist, who was VERY rude to her as she changed her mind on a color (she hadn't even grabbed the first color yet so I don't know why she felt the need to be so rude) her words to my mother and I quote "are you SURE? Is that your FINAL choice?". Had it not been a special occasion and I didn't want to ruin the day for my mother I would have had us leave right there. Her nail stylist had NO reason to be so rude, especially when they had rushed us the entire time. They had us place our hands in UV light throughout the manicure, and on a few of these instances I felt a bad burning sensation in a few of my nails when placing my hand into the light. It hurt to the point that I had to pull my hand out quickly and question what was going on. Instead of answering why my fingers where BURNING she simply told me to take my hands out and place them back in. When I repeatedly asked her why I was feeling pain every other time I placed my hand in the light she simply ignored me and kept talking with the other woman in another language. In the end, we walked away with a half-assed manicure that took them less than 15 minutes, and the kicker, they gave us gel so instead of the $18 I was expecting, it came out to $30 a person. $60+tip for terrible customer service and a rush job with a polish we didn't even ask for (not to mention they didn't even clean our fingers afterword, I had clear coating stuck to the bottom of my finger which I had to peel off, and my mother had excess polish stuck around her fingers). These people are rude, inconsiderate, and lazy. They rush you, don't give you a choice on polish (obviously you want the more expensive option right?) and treat you like nuisance rather than a paying customer. Save your money and go somewhere else. I will never recommend this place again. read more

If you're reading these reviews in hopes to find a great nail salon Paradise Nails is not the place to go there overly priced and they've done a crappy job every time I've been there the only reason I have returned is because they're open late but after my last experience there I will never return read more

My cousin and I heard great things from this place so we decided to try it. After we got them done about 5 days went by and my acrylics were already felt loose while one my cousin's acrylics fell off completely. We called and they told us to come in within ghe hour so we did. Once we got there they told us they were booked and made us come back two hours later. After we came back they took a look at our nails and they said mine "were just fine" but did offer to fix my cousins nail. It's it's now about 10 days since and I've lost a nail and my cousin lost another. I called to make a polite complaint and the manager yelled at me on the phone telling me to go to some other salon and that I was "making up stories" about how I lost an acrylic nail. Overall the lady who did my nails was super sweet but the manager was very rude on the phone. read more

Paradise Nails - Lose acrylic popped off - Nail Salons Near Me - Santa Rosa, California

Should have paid the poor reviews more mind. However, A friend recommended the salon so I called to make an appt and give it a shot. The salon was busy but not so crazy that my nail tech needed to rush through as she did. I have to say it's probably the most disappointing experience and my nails have never looked so sloppy. Uneven nail shapes, bumpy uneven paint job and oddly thick in spot. When I asked her to fix the pinky she just globbed on more top coat. On most nails the paint doesn't even reach the sides on my nail. Overall...Total waste of $30. read more

See all

It's only been open for two months but I'm sold! We arrived to no wait on a Saturday afternoon and were treated like royalty. The shop is beautifully decorated and simple. They have a lovely Pedicure menu with 5 options ranging from $30- $60 or 30-60 minutes. We went for the $40. It was wonderfully relaxing! The massage chairs alone are great but add the paraffin treatment and it's perfect. Great staff, super friendly. We will be back! read more

See all

First time here and I have to honestly say I was very disappointed in the job they did on my nails and my daughters. I payed $140 plus tip. Noticed acrylic under my nails and it looked so runny. Won't be going to that place again. read more

I highly do not recommend, today was my second time coming in. The first time I went I got a pedi/mani I bought the deluxe whatever the most expensive pedi is the man who did my pedi was very sweet. As for my manicure the woman had THE WORST attitude! She didn't do the length I wanted because it was to "long" for her & she did an ombré with sparkles when I just wanted plain white on the whole nail. She was extremely rude when I explained what I wanted. Mind you I paid $135 for both +tip. So I thought, hey why not give this place another shot it might not be as bad. Wrong. I asked for my acrylics to be taken off and do gel instead & just change of color on my toes. I was seated but he told me the price for it all and made it seem as if I wasn't going to be able to pay. I brushed it off because I knew I could very much afford it otherwise I wouldn't be there. He was extremely rude & yelled across the salon and frequently got up to do something else. I will not give it another chance and I recommend you spend $60-135 at another salon that will give you what you deserve! read more

I keep forgetting to leave a review about this gem of a place! When my best friend visits we always have a tradition of getting toes done. We didn't have a place in Santa Rosa yet so I decided to try Paradise nails. Excellent service that trip! My husband and I came back a couple weeks ago and same thing, wonderful service! Great massage, perfect paint job (on me) and friendly staff. Coddingtown mall lately is such a ghost town but make sure to make an appointment, because this place is always busy! I hope that they stay around unlike other stores in this mall. read more

I went here to have my acrylics taken off and then to have a dip powder manicure. I sat with Lee and she immediately tried just prying off my acrylic nails without soaking them or anything. I kept telling her how bad it was hurting. She then put a bowl in front of me that she wanted me to leave my hand in. After soaking for one minute she continued to try to rip them off and I again told her how bad that was hurting. Her solution to this was to just leave the rest of my acrylics on but file them down shorter to match the ones she ripped off. Really NOT happy with my results here. read more

Great find! Easy access, especially in a mall! Nice and professional staff! I've been in Santa Rosa on and off for almost a year and it took me a long time and lots of lousy fills and manicures. PARADISE NAILS is a clean and modern salon. Their choice of colors and gels is huge! Best of all is Nina! Nina is wonderful, gentle and precise. Best set of gels in a long time. Pedicures are good, too! read more

The orange peel pedicure is the best!! Very clean salon and the staff is friendly! Brought the whole family even the hubby! read more

Paradise Nails - Pretty nails! - Nail Salons Near Me - Santa Rosa, California

I was not impressed for the price I paid for. Guess I have to learn to do things myself and save the $$'s and time. Rushed , complaining my toe nails were short, lol Sorry ! The lady that did my nails was talking on the phone in another language. I did not get what I wanted done, I did say I wanted the mood changing nails, you weren't listening to me. I still left $5 tip for each, but really was not worth it. Rush too much. I do not recommend this place. read more

This is a beautiful nail salon which is as clean as it is gorgeous! The staff is friendly and professional. I have recommend them to all my friends! read more

Paradise Nails - Amazing Nails - Nail Salons Near Me - Santa Rosa, California

Yes yes yes. If you're looking to get your nails done go here! They take their time and really make sure that you are happy with the finished product! The prices are very appropriate as well. Definitely found my new nail spot!! read more

Paradise Nails - Nail Salons Near Me - Santa Rosa, California