Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

I used them to close my pool last year, and intended to use them to open my pool this year. Not…read moreonly did they cancel then do a no show where I had to find someone else, upon opening I discovered they had closed it improperly to the point I had to buy a new pump and the pipes were not plugged correctly because the water in them smelled like sewage. We were looking for a local, small business to do give our business to, but are very disappointed in the value of the service.

I find it very unprofessional for a business to schedule an appt with you and than not call or show…read moreup. If your too busy or something came up than I think that justifies at the very least a phone call.

From the owner: A&M Pools is an up and coming pool service company whose owners have been in industry for many…read moreyears. We are family owned and operated and understand what it takes to properly care for a swimming pool and everything included. We guarantee the best service around and after much research we can also comfortably guarantee the best pricing for what we offer. Our services include pool openings, maintenance, closings, equipment repair and replacement, and safety cover installation. To book a service or for more information please call or email.

I love this pool company they open and close my pool yearly and do great work. I cannot reach them…read more What happened? Is this company still in business?

I cannot reach them via phone or email? Are there other numbers to use? Are they still in…read morebusiness? They have my pool motors for storage.

Opened my pool on May 23, 2022 and I will admit it was in bad shape as my pool liner had ripped…read moreover the winter, however this is now June 17 and I have yet to swim in my pool for the reason I am about to state. On May 27, 2022 I received an email from your company advising me my pool was clean, however when I arrived home my pool was not clean. I immediately email the pictures to the company email showing the pool was not clean. I called Lisa on Monday May 30, 2022 and was told it's going to take at least two more cleaning to get this corrected. I was not happy but I excepted it and waited for my next pool cleaning which was around June 4th 2022, this time I was told by the technician his battery died, pool still not clean, no chemical left in the pool Again I called Lisa and was told they would send someone out. This time two technician came out and the equipment broke again, also they brought no chemicals because they told me I had to buy them from the company, which I was unaware of. My pool stay dirty until I went to Walmart and brought a vacuum to attach to my garden hose and started to clean myself. I also brought what I could find of tablets. I had to cancel two pools parties and don't know when I will be able to reschedule as I cannot seem to get my pool cleaned correctly. I spoke with Lisa last week and was assured a technician would come on Friday June 10, 2022 to clean my pool, I waited all day and no one showed up, called Lisa back again, she apologized and said she would send someone on Saturday June11, 2022. Don and another technician arrived to clean the pool. When I ask Don about the chemicals I was told he didn't bring them for my pool, because my pool was put in for a work order and not a cleaning. He assured me the pool would be straight when he left, but my pool is still dirty and I have not received any of the chemicals. On Sunday June 12, 2022 I paid for the opening and the chemicals which I am yet to receive. Please save yourself the frustration, and select another pool company. I am at my wits end and don't know where to turn to.

In response to this companies reply to this review. This company never called is to provide an…read moreestimate. That is simply not a true claim. We currently have a pool company installing our pool this fall. The estimate we wanted was for between 100,000-125,000 we certainly could have paid more however, the reason we never received our estimate from Mike was because we were told that he didn't know the cost of concrete would be? We are also in the construction business and certainly understand these price hikes which have been common these last 16 months, however bottom line we never heard back. Very nice guy but stalled in our process for months ... we never received an estimate and had no choice but to start all over again! Thats really all i have to say on the matter.

Instant response from Chris. He came the same day to replace a dead pool/spa heater. I had tried…read morefor months to get other pool services to do this without success. Price was reasonable and included hauling the old heater away. Very knowledgable and I will now use TP for openings and closings.

Excellent, responsive service. Chris is calm and assuring in the face of problem pools. Where I…read morefelt anxious about the prospects, he offered assuring advice and service that helped me feel i could rein my pool woes in and begin to enjoy my pool again.

Warning: Do not use this business for your pool maintenance service. They are not credible nor…read moreprofessional. Signed up for service. Scheduled and paid. Cancellation occurred 1 week prior to opening. No notice. No response when called for an explanation. Found out service was not going to occur based on the refund of payment.

From the owner: Knowledgeable Pool Service. We Strive for Excellence. Best Prices and Service Quality in Maryland…read more$350 Pool opening.

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Brian and his crew are absolutely the best! I most highly recommend The Hottubman LLC for service,…read moreprofessionalism and fair pricing. It was going to be three weeks for before Brian's crew were available. My tub was leaking, the pump wouldn't cycle, and the weather was going to be below for several days in a row. If the hoses froze, our expensive hot tub would be ruined! Brian walked me through exactly what to do to fix the leak and where to go to get a small enough heater to keep the hoses warm. When my service day came, Eric was right on time, checked the service panel as a matter of practice finding a loose wire and then was able to replace the pump even though near impossible to get to location. Even if I have to wait a month for an appointment, I won't use another hot tub repair company.