Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

OCEAN COUNTY APPLIANCES 4 Less is a hidden gem in Brick, NJ. Nestled behind Ocean First Bank off…read moreBrick Blvd, it is definitely worth a visit. If you are tired of a "Big Box Store" salesperson, whose only knowledge of the appliance comes from reading the description card set above it - run to Ocean County Appliances 4 Less. Georgina, the salesperson, was so knowledgeable about each and every item they sold. I can't remember the last time I had customer service like this. You could tell she got enjoyment from matching your needs with the correct appliance. She went above and beyond to help me find the correct refrigerator to serve my family's needs. I can't thank her enough!! Treat yourself to a great buying experience by dealing with a sales associate who actually knows what they are talking about!!

Fantastic customer service. I was unsure of what washing machine wanted. The sales woman didn't…read morerush me and explained different options.. Delivery was prompt, and the delivery man was very helpful. My Dad always shopping Sears Scratch and Dent. This store is the same type of business. A small dent on my washer was worth the savings!

In these corona times, what's one of the worst things that can happen. Well maybe not the worst,…read morebut my fridge (which came with the house I bought & was no longer under warranty) completely broke and everything I had in there went bad. I called the manufacturer and basically they told me I was out of luck unless I wanted to pay hundreds of dollars. Fast forward to Memorial Day weekend, I went to PC Richards in Brick and Jason really hooked me up. Their process was so seamless and really applied to all no contact rules that were put in place. He ended up getting me a wonderful deal on a beautiful Samsung fridge with warranty and installation. I had to change my delivery date due to a conflict and the folks at the store made this change incredibly easy! The delivery guys were speedy, explained the new features, removed my sliding doors and reinstalled them. As well as they were both in masks. It's now fully installed, has so much more room than my old one. I will be back for the rest of my electric needs.

Purchased a 65" LG TV here in Dec 2024. TV was mounted to the wall in my living room. Unfortunately…read morethe TV came crashing off the wall one Sunday morning at 4:45am. P.C. Richards quickly came to access the damage and quickly installed a replacement TV as well as payed for my painter's fee to repair the wall. They even refunded the installation fee of the mounting bracket. All involved were beyond helpful and kept me informed of the status of my claim during the process. I have purchased all of my audio / video equipment with P.C. Richards for over 40 years in Brooklyn, The Bronx and now Ocean County NJ. I will always be a loyal P.C. Richards customer because of the customer service I have received in the past and recently with this issue.

Great service done a timely manner would definitely use them again and recommend them to anyone I…read moreknow

From estimate to completion, Juan & John were competent and professional. The work was completed…read morein a timely fashion and very neatly. If you need appliance repair call JMC . You will be very satisfied.

Do yourself a favor go somewhere else!!!!! Don't give this company your business!!…read more I had one of the most frustrating retail experiences ever with Best Buy. We purchased an 85" TV and were told--very clearly--that the $119.99 "unboxing and setup" service would take care of getting the TV up and running. What actually happened? They showed up, took the TV out of the box, plugged it in, and left. That's it. No remote setup. No WiFi connection. No programming. Nothing. The TV is now literally stuck on one channel and completely unusable unless we figure everything out ourselves--which defeats the entire purpose of paying for "setup" in the first place. When we called to have them correct this, we were told it would be ANOTHER $99.99. That's nearly $220 just to get a functional television--something that should have been done properly the first time. Calling this "setup" is misleading at best and dishonest at worst. Removing a TV from a box and plugging it in is not a premium service--it's the bare minimum. Anyone could do that. This experience feels like a bait-and-switch, and it's incredibly disappointing from a company that's supposed to specialize in electronics. I would strongly caution anyone considering their setup services--make sure you get in writing exactly what they will and will not do, because clearly their definition of "setup" is not what any reasonable customer would expect. Save your money and your time--this was an absolute waste of both.

Went in there to buy a ring camera waited around 30 minutes asking for customer service questions…read morenobody there to help or try. Went next-door to Pc Richards and spent over $8500 ended up getting a ring and two mattresses surround sound receiver. Call Best Buy to install. And they set up a scheduled date. I said that's fine as long as it's after 2 PM because I work. It said your appointments from 7 AM to 12 PM tried to work with management to reschedule and they couldn't set up a time. Spending over an hour on the phone. Asked for a manager to call me back never got a call back. Best Buy takes your money upfront before installation I also asked for that money to be returned to my account. Canceling my total Connect and anything to do with this store.

The service was awful. On 3 separate occasions they promised to come fix my washer. Each time…read moreafter waiting the entire day they called and said they could not make it. Then when they did come they said they needed a part which put it back almost 4 weeks waiting for my washer to be fixed. Their service is awful. You cannot speak to a representative because everything is now automated. I suggest that you find someone else other than Sears for your products. They have the worst customer service I have seen in a long time. My service person explained to me that everything is A.I. Meanwhile, they take their money upfront and you are left waiting 4 to 5 weeks for service. It is the worst service ever!!! I discontinued my service .

sears sears home repair do not honor there contract. it is…read morenothing but a total scan. if they can't repair your washing machine they are suppose to replace the unit. i have calling them since the beginning of may for a replacement. we will sent you an email with a attachment to replace your washing machine. they have been call back in 5 business days . so I called them 10 times since june 10. with with no replacement letter. THEY ARE FULL SHIT!

I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

I've only had great experiences with Anthony. Professional, personable, experienced, and honest…read more Would highly recommend.

An incompetence repairman from a repair shop assigned by the home insurance program came to fix my…read morebroken DCS stove oven door, ordered new door hinges, but not able to re-attach the oven door back to oven after replacing the door hinges, then claimed something else was broken with the oven part inside, not much he can do, left hastily with my oven door dangling, unable to close and oven not usable. Appliance Science was recommended to me, I checked out the company website knowing they handle low to high end appliances. Mr. Jensen and son came , fixed my DCS stove oven door in courteous manner, very professional and skillful. There was no "something else was broken as claimed by previous repairman), save me a bundle time and cost. I highly recommend Appliance Science services and spreading his shop information to friends and family. It is not easy to find good reliable appliances service shop. Hope this is helpful to others. Mrs. Fung

i had a floor installed by wilson, he was very professional and did a wonderful job on my…read moreinstallation. i will certainly use him in the future. thanks again. rosemary greco.

Customer service doesn't just suck it's non-existent. Employees refuse to pick up the phone and if…read morethey do say they can't deal with your issue and to call back. Forget about trying to get a Manager on the line it's ridiculous. Online chat and telephone support all directing this flooring issue back to the store. Very frustrated and disappointed in Lowe's. I mean you are a large publicly traded corporation and your customer service is the worst of any retailer I've ever dealt with. I will never use Lowe's again for as long as I live. I will travel 60 miles more to go to Home Depot or Harbor Freight or Ace Hardware.