Park Shuttle & Fly...what a terrible place to park. I've gotten to know the ins and outs of this parking service. The first thing I would like to say about this place is that the people here are lazy especially the General Manager who goes by Pat Flavin. I've had to deal with him countless times. 2 years ago my brand new car got damaged and he refused to pay for it. Literally brand new for about 4 days and he says that it was scratched when I came in. I swear he is bi-polar. Their employees don't speak one word of English every time I get on their bus. Can barely understand what some of them are saying. From their drivers to their lot guys, they hire CHEAP HELP. CHEAP COMPANY. Their is an old saying, YOU GET WHAT YOU PAID FOR. I also had a $2.00 coupon off for check in and they refused to honor that as well. Pre-Flight is such a better parking service than PS&F. Their REVIEWS are also so much better than PS&F. They are scum. If you have other choices at parking services, make this your last resort. Even though the airport is more money, it is worth it cause they won't scratch your car and won't lie to you about a discount/coupon. Owner/General Manager Pat Flavin is the most incompetent man I have ever met. I also forgot to mention. The valet people that they have are literally begging for money. When it snows over there, they wait until the bus is approaching my car and then the valet guy starts taking snow off my car. Trying to snatch any amount of money outta my pocket as possible. So on top of them stealing money out of my cup holder, they want me to give them money for brushing off my car? I don't think so. It should be a required to brush my car off since you have an OPEN parking service. Bunch of trash this place is. Negative stars. read more

Since we pull into their Junk parking lot, we smelled the RATS. We prepaid with orbit'z, we showed them our prepayment ticket and provided them with the receipts. they give us the run around that this is not valid, then we requested a receipt. When we returned around 11;30 pm my car was parked in dirty bushy dark area, my car is white and it was so dusty it looked cream color. at the gate a black guy told us we haven't paid, we told him we paid in advance thru Orbit'z, also show them the email confirmation. he rejected it, and told me to pull to the side and get out the car. a night shift supervisor came and told us that we owe $100.00 and also said we can fix this just give me forty or fifty dollars and I let you go. we told him that we paid and we will not pay again, he insisted in working this out with some cash, we told him that we were leaving and we will be calling orbit'z & our credit card, We call orbit'z they told us that we paid, orbit'z call them and they said everything is OK, and we never asked them for any money. on Monday we call the morning manager was rude, arrogant a bully. he told us the problem is fixed, are you perfect? my employees have over 20 years working here. If you don't like it go somewhere else. and hang up!!! Avoid this lot! worst choice and worst service, they offer no apology. At this point I hope they go out of business. the night supervisor is a RAT. The Garbage buses are aged, not comfortable and squiggly toked them over 25 min to pick us up, waited for them out side the airport till 11pm the driver was decent. read more

I prepaid for 10 days and a detail, have used them numerous times as I travel a lot for work. I was delayed for 14 hours coming home and upon picking up my car I was charged an extra $56 dollars. When I asked why the response was "That's what is on my screen." I told them I prepaid and that it shouldn't be that much. No response. I just called to get more of an explanation I was told "You have to talk to the manager Pat, he is in at 6am" then I was hung up on before I could utter another word. I could have parked, and will in the future, at the airport for less. Customer service is terrible, they happily overcharged me with no reason. Detail came out great that's why 2 stars and not just one. read more

I've be using Park Shuttle Fly approximately twice a month since last November (2015) . I always reserve a spot online so I know the price before I leave. The drivers are always ready to go, and are very friendly. There is always a shuttle ready to take me to the airport when I drop off, and coming back I call them as I'm walking off the plane, and the shuttle is there within 3-5 minutes when I walk out of the ground trans doors at Logan airport. I never worry about parking now when I'm traveling in and out of Boston. read more

Reserved online so saved $2 per day. Then, parked right near the bus, I never lifted my bag. Bag was taken from my car and onto the bus and then off the bus at the terminal. When I returned, I got picked up within a few minutes by the best driver ever Clint and was driven to my car. Again, Clint carried my bag from the shuttle and placed it into my car. Everyone was nice, pleasant and it was so easy! highly recommended! so much easier than central parking and a lot cheaper!!! read more

Park Shuttle and Fly has been our go to parking spot for years. It's a great location for people who live north of Boston. The shuttle drivers are wonderful, very friendly and helpful as they load and unload luggage onto the shuttle. Waiting time at Logan is minimal. Drop off right at your car and when leaving town they valet the car for you so you just park and hop on the shuttle. Very consistent and reliable. The online reservation system and the rewards program is great. read more

Once again, Park Shuttle & Fly has been great! The driver was on his last run of his shift and was as pleasant as if we were his first ride of the day! We got right on the shuttle when we arrived and did not have to wait at all to be taken to the airport. Upon arrival back to the airport, I called the number given to me and the shuttle came within 5 minutes. It was definitely much easier and cheaper than parking in the airport garage. read more

I have used Park Shuttle and Fly several times and each time the shuttle got us to the correct terminal in plenty of time for our flight.On return one quick phone call and a short wait for the return shuttle. The drivers and the people at the lot have always been very courteous and professional. I will continue to use them whenever I fly out of Logan. read more

We always park here whenever we fly out of Boston. Drivers and attendants are helpful and we have never had a problem. The shuttle bus leaves as soon as you arrive, and they are always prompt when picking you up upon your return. I have looked at alternative lots sometimes, but this place has always been great...why change? read more

Great service again !!! The van was there for my pick up and on my return , it took less than 5 minutes . The drivers are friendly and helpful . Quick exit out of the lot as always !!! I've been with these guys for over 10 years ... they take the stress out of airport parking !!!! read more

LOVE Park, Shuttle & Fly for most of my Logan Airport needs. With a reservation they already know my name and make & model of car, as I'm pulling up. And the shuttle driver is always super efficient and friendly. HIGHLY recommend Park, Shuttle & Fly! read more

Been going here for 20 years, given these guys a lot of business. No more. If you want to pay more for surly and rude attendants, especially at the booth, by all means go. I'm going to the competition, why pay top dollar to be treated like crap. read more

I have been using this service for at least 5 years and love it. They are very efficient on all levels and never had one issue . The drivers are always courteous and arrive quickly . Above all it is very safe and often I am traveling alone. :) read more

These guys saved my vacation when they called the driver and told them I had left my phone in the car...back we went. At the airport they unloaded and later upon return loaded our bags....couldn't be nicer or more professional. read more

Safety...I know that my vehicle will be safe and protected while I'm away. The shuttle service to and from the airport terminal is dependable. I'm a 'frequent flyer' with Park Shuttle and Fly! J Paster, Swampscott, MA \ read more

Easy on way location coming from NH Seacoast. Fast service, in shuttle on way to curbside gate drop off in less than 5 minutes from pulling in. They load/unload your luggage. Always professional and reliable. read more

AWEFUL! Thieves and rude individuals working there. They even scared the kids! DONT DO IT!!! You will be sorry if you use this service.... AVOID THEM and use one of the many good companies around the airport. read more

We've been using Park Shuttle and Fly for many years and have always been very pleased with their service. Our car has always been taken well care of and the employees are always professional and friendly. read more

Since people only seem to complain on these things I can only suggest you try it. Been a long time patron and always am pleased. This is a good reliable place to do business with read more