Little shop with pretty decent ice cream. A little expensive, considering the portions, but overall a good experience.

7 years later I tried it again. I can't do chocolate anymore - it's a migraine trigger. So my flavor choices were limited. It seems like everything had oreaos or chips in it. Or was vegan. I tried the ginger. But the ginger flavor was way too intense. So I got the maple walnut again. No maple Flavor. Only 1 tiny walnut piece. And lots of ice crystals. Total crap. $5.65 for a small. The high school girl working there was beyond uninterested and indifferent. She seemed annoyed to have to scoop or ice cream. read more

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We stopped in here after having a picnic on the common a few weeks ago. It was a hot summer day and you could tell they had been BUSY between the beautiful weather, the concert on the common, and what appeared to be a few groups (possibly camps?) coming through. The 3 folks working behind the counter were very friendly and were clearly working very hard. I thought the serving sizes were very generous given their prices and the ice cream was delicious! We ended up ordering 3, 2-scoop cups which allowed us to try 6 different flavors. Everyone loved them all! One of the girls accidentally gave me the wrong flavor for one of mine - I think as a result of how busy they were and perhaps how loud it was as a result of so many people coming in at the same time. The girl at the cash register who had also helped with part of our order apologized and offered to remake it for us when she overheard. We told her not to worry as we were more than happy with the flavors we received! They seemed like a relatively young bunch who were working that night and I think they did an outstanding job given how much foot traffic they were getting! Great small business to support in Natick. read more

Mmmmm! Smiling faces and tasty ice cream, a few well thought out tables make for a pleasant experience. read more

This is a wonderful shop right next to the Natick Square Common. The first time I ate here was back in high school to grab a quick hotdog and I've never stopped coming back. It's a great place to grab a light lunch in addition to their signature ice cream, plus the servers behind the counter a fun to talk to when things are slow. read more

$5.50 for one scoop of not good ice cream. Ripoff! Could be really nice downtown Natick but they have it all wrong.

No masks no hairnets no way. I understand that it was busy but it doesn't excuse the no hair net! It's a "has to meet health standards so no I won't return unless it improves read more

The ice cream was very subpar (it tasted like soap) and extremely over priced ($5.25 for a single scoop, $6.25 for 2 scoops). A small slushie is $4 and came in a tiny plastic cup. They also used cheap and environmentally UNfriendly materials, like styrofoam cups for the ice cream. I always want to support local businesses, but this one was a huge rip off and I won't be back. read more

Google said they close at 9:30, sign said they close at 9:30. We showed up at 9 and they have a closed sign on the front door with all the employees sitting at the tables eating ice cream. We just moved here and wanted to try it but I guess we never will now ‍. read more

Attempted to go last night only to find them closed 20 minutes early (maybe posting your hours online would help). Happened to notice this big sign asking people not to attend/support the upcoming food truck festival because it'll take money away from local businesses. It's one day for a couple of hours. It's really going to put you out of business? If you're worried about losing money, don't be closed during operating hours. read more

An old school ice cream parlor right on the town common. They have homemade ice cream and it is worth the trip. One thing that seems often overlooked is the wide food offering here. It is a simple grill menu, but great for a quick bite. The shop is only open in the warm months, but it is open pretty late for Natick. read more

Great little shop with really friendly people working there. Good ice cream and sandwiches and a really nice, comfortable atmosphere. One of my favorite ice cream shops in Massachusetts and definitely worth the trip. read more

Creamy, not tooo sweet ice cream that leaves you wanting for more! My absolute fav is their strawberry ice cream. The staff (HS kids) are always friendly and helpful. They are happy to let you taste before you buy which is good because it can get pretty difficult to pick between all those delicious options. Making ice cream in house (in their basement) for 30 plus years. A hidden gem! Cash only. read more

I want to like this place, but can't. The location is fantastic and the only reason I end up there. The service has always been friendly too. My issue is the food and ice cream. I tried the chili one day and I could see them in the back breaking off frozen chunks and putting it in the microwave. She handed it to me and said it still may be cold but she could microwave it more if I wanted (which I did). Needless to say it was terrible chili. Their ice cream is below standard too. It takes like cheap store bought ice cream, but at much higher prices. The variety of choices is slim, and the choices they have are old school. I'd love to see this place do well, but I think they need to overhaul their ice cream. read more

Horrible service...Kid behind the counter didn't even acknowledge us, or simply say, "I'll be right with you". He ignored us for 15 minutes, before we walked out. read more

Always a fun place to stop during those warm summer days. You can take your ice cream and enjoy it out on the common. I have never tried the food here but have enjoyed both the homemade ice cream and the ices and have thoroughly enjoyed both. Have never seen anyone but high school kids working but have never encountered a problem. No matter how long the line, the wait was never that long. read more

Been a customer for over 15 years. Went in a few weeks ago and wow, this place has really gone down hill. I had heard from a few people that the prices have gotten out of control but I couldn't believe they're charging $4.25 per scoop!! Wow!! Seriously?!? Feels like there's no love put into this business and it's just simply that - a business. Go to a truly yogurt and it's a completely different vibe, the kids are excited to be working, which usually means good mgmt or good owners. Sadly, it feels like this Natick staple could be on its way unless they can turn it around. read more

The ice cream is average at best, the chili dogs are simply hot dogs with ground beef and no flavor and I couldn't get in there on my own because it's not handicap accessible. read more

Overpriced for mediocre ice cream/yogurt. The experience overall was disappointing. The shop is so cute and I've been waiting for it to re-open for the season since I moved to the area. It did not live up to my expectations. Come here if you want to support a local business, just don't expect too much. read more

So went to get an ice cream tonight! I saw the sign in the window open till 9! Walked down for my overpriced ice cream and girl was washing floor door locked At 8:15!! I knocked and said to the girl your sign says 9?? She replied it's not it's 8!! I pointed to the sign that said open till 9 and got an oh well!! Poor customer service, rude staff, and overpriced ice cream! Stay away!! read more

Went for ice cream , got a small iced coffee for 1.50 (not bad) and a scoop of ginger ice cream for 4.50. Thinking the prices of the ice cream are a bit too high. Service was friendly read more

Felt ripped off. Cash only but they conveniently have an ATM that charges you $2.25. Will go t JP Licks next time

What a disappointment! This was my favorite ice cream shop when I was a kid. Since moving away I try to come here whenever I'm back in town. Came here today with friends dying for some chocolate ice cream and left empty handed because of the horribly bad service. The kid behind the counter, who was making hamburgers, wouldn't even acknowledge our existence. The other kid working there who also ignored us said he didn't feel like working and just left. Decided to leave after 15 minutes of waiting patiently without even eye contact. It's sad to see such a beloved place go so far downhill. This is what happens when you leave high school kids making minimum wage in charge. read more

Ice cream is pretty good but it is cash only (not well posted) and the interior is not well organized with no clear place to stand, queue, etc. ALSO, if you have a kid beware! The people scooping ice cream don't put any ice cream down inside the cone so if you aren't careful your ice cream could topple off the top of your cone. Luckily we watched this happening and managed to fix our kid's cone once we left. But we saw many people have the same issue. read more

While this shop has both ice cream and slushies they are not able to accommodate customers with food allergies. They didn't carry an ingredients list for the slushies. My son has a number of allergies and can usually find a slushie that is safe, but without the ingredients, we can't be sure and it's not worth the risk. It is typical for shops to carry ingredients lists, which is very helpful when dealing with food allergies. read more

Really friendly service made our visit extra special on a random Thursday night. The weather was gorgeous so we grabbed our cones and headed over to the nearby common for sunset. I recommend the butter brittle ice cream. We'll be back! read more

Cute little place. Good ice cream. Not many flavors to choose from though. And they don't accept credit/debit cards so we had to use their atm which charges a fee. There's a nice park across the street that was great for letting our small children run off their sugar high lol. read more

They make their ice cream right on the premises, the people who work there are always friendly. I can't believe that when I drive past DQ on the way to Park Street, there is a line at DQ. I guess that shows why McDonalds is Americas favorite restaurant. read more

I love park street ice cream I've been going there for 25 years and never had a problem. My favorite slushy is the root beer slushy.

Loved the ice cream. I tried 2 flavors: pumpkin and black raspberry oreo. Both were excellent, especially the pumpkin. Service was just fine, with the employee helping me choose my flavors (so many flavors, so little time!) read more

I like that this place is so convenient and the kids are all friendly. Unfortunately no one is in there training them on food safety. They get their fingers all over the ice cream, ice cream isn't great, few choices on flavor. Sandwiches are pretty good. read more

This place is a frequent stop for many people, including me. The ice cream is delicious and they other menu items look good. However, the prices are very high and the flavor selection isn't very wide. I think this store would really benefit with a soft serve machine and more hours being open. It is very conveniently located, and it's nice to eat on the common right next to it. Overall, it is an average ice cream/cafe. read more

A cash only establishment that will bring you back to ice cream shops of your youth. The high school aged staff is always eager to serve you decent size portions of ice cream treats with creative flavors. Toppings are nothing imaginative, but with tasty ice cream, who needs crazy accompaniments? Very limited seating out front, but plenty of benches in the common if they are full. read more

Great service, small but delicious gluten free option. Nice place for a lazy Saturday morning in town.

Went here for the first time about 3 weeks ago with my 2 1/2 yo son. It's cash only, and I only had about 3.50 in my wallet. I told the lady we would come back, but she said wait, I'm assuming it's for him. I said yes...and she said " I'll give you a scoop, what would you like?" I said oh, ok that's very nice. Most businesses are not this generous. We got a small cup of black raspberry, which was very good! I will go back soon and get 2 ice creams! read more

Kind of pricey. There is a nice park across the street to enjoy your cone.

I wrote this completely honest review and it was filtered. I'm posting again to see if it will stick this time. This place is horrible!! There were three girls working behind the counter when we went, and all 3 of them were covered in ice cream and loudly complaining about how sweaty and dirty they were and how they needed to shower. NOT what you want to hear from someone about to serve you food. The girl scooping my ice cream flung a scoop onto the counter, picked it up with her hands, and then put it on my cone!! GROSS! My husband and I both ordered chocolate chip. The girl scooped his first from one container of ice cream, then went into the back to get a new container to scoop mine from. Mine was terrible. Had no vanilla flavor and tasted like it had freezer-burn. My husband's tasted much better, but he found an M&M in his and he is allergic to peanuts so he couldn't eat his anymore. We went back to complain about them (something we NEVER do), and although they gave my husband money back for his they said that because each batch is homemade we can't expect different batches to taste the same so they couldn't give me my money back. My issue wasn't that the batches didn't taste the same, my issue was that mine tasted BAD! read more

Not the best but pretty good homemade ice cream, Favorite is maple walnut. Always nice kids doing the serving,. Great local spot

Park Street Ice Cream is the best place in town. I'm very fond of their ice cream and their staff, always friendly, funny and can offer a smile. Everytime I've been there the place has been very clean and the service has been timely. It's my once a week stop for a treat in the summertime! read more

I went there today for the first time. And yes, the Food Truck Festival was going on. When I went to the front door I was offended that they Had a sign in their front window asking people to boycott the festival. Really? They were support the Red Cross. If you support local charities, where was your support today? Needless to say, I never went in to get the ice-cream. Their snobby attitude didn't deserve my business. So I have to ask, How was your business today? I saw a line waiting for service.Seems like the festival brought some in for ya! But I won't be back. read more