I recently stayed here with my boyfriend and our two small dogs, and overall we had a great experience. Check in was smooth, and the morning staff was incredibly friendly and accommodating. The woman with black hair, braids, glasses, and a nose ring was especially wonderful! She went out of her way to make us feel welcome, gave our dogs treats, and even provided a list of pet friendly places nearby. She truly made a great first impression. The room itself was clean, the beds were very comfortable, and the location is fantastic right next to Bryant Park and the New York Public Library. I do wish they had mini fridges tho. That would've been nice. I would absolutely stay here again and recommend it to friends. The only issue we experienced was later in the evening. When we returned to the hotel and were waiting for the elevator, a staff member from the evening shift called out to us and questioned whether we had checked in with our dogs. We confirmed that we had and that we had already signed the required waiver at check-in. However, he then turned to another staff member and said, "They didn't sign with me did they with you?" and the other responded, "No." The interaction came across as dismissive and unprofessional. It seemed like there was a lack of communication between staff members, which resulted in us being questioned unnecessarily. After the waiver was located, there was no apology for the confusion or the tone of the interaction, which was disappointing. Overall, the stay itself was very enjoyable, but improving communication between staff, especially across shifts would make a big difference in the guest experience. read more

Was hesitant from reviews on room size but glad i stayed. Very clean, modern well appointed hotel at Bryant Park. King Room was perfect size for us both with nice roomy bathroom, sofa seating area view of park clean, quiet and comfortable. Lobby restaurant was busy and food was great. Theres a private members lounge with deck that guest have access too. Worked perfect for a meeting with a work associate during the day and met a couple friends there after dinner for a cocktail and watch the world cup later. Front desk was professional and accommodating. Will stay again for sure on my next midtown stay. Great value with luxury branding read more

Love restaurant and lounge upstairs but the rooms are a little awkward and the doors are soooo loud. Everytime my neighbor went in out of their room, it woke me up. Won't be staying again but has nothing to do with quality of service or food options. read more

The Park Terrace is my most discerning friend's favorite NYC hotel. After a stay there, I can see why! From the easy drop off in front of hotel, to the clothing steamer and full length mirror in the well-insulated room, the Park Terrace met most of my hotel needs. In addition, Whole Foods is in walking distance and so is the subway. I took advantage of both during my stay. I visited in the winter and drank hot chocolate from the Bryant Park holiday market with my friend and realized I left my hat in the lobby. They brought it to my room. I usually stay downtown, but when being further uptown/near Bryant Park is more convenient, the Park Terrace is a terrific choice. read more

I'm often here for the branch lounge which is mostly exclusive with hotel guest but you can request access via front desk. The bar has cocktails and cafe options. I often have the matcha oatmilk latte and their small bites such as the caprise and garlic pizza. Their charcuterie is great to share and pair with drinks. This is a premium experience but limited menu. WiFi available and you can request a small event with concierge or branch staff. Restrooms are available but ask host for directions. read more

See all

Park terrace hotel was phenomenal! From the amenities and little extras as well as the responsive service, and price point-- I could not be more pleased. The hotel is located in a prime location, on the outskirts of Bryant park, with the Empire State Building nearby and Times Square just steps away. The closest subway station has BDF trains but is just a block away from Times Square where you can find any line! My stay was Friday- Monday and the 3pm check in and 12pm check out was amazing, allowing extra time compared to most hotels. They also accommodated complimentary 1pm last check out. My room was ready upon arrival, about 30mins prior to check in time. The front desk was friendly and encouraged me to let them know how I liked my room. I booked a premier room and got a great deal as this room offers more space and I was hoping great view. Not so much to my surprise as I've seen similar reviews, all of the beautiful 5 windows had view of brick wall which was also office space so literally can see right in. This also made for the room being darker most of the day. I returned to the front desk to see if they had any other rooms with a view and she denied, offered to move my room but I didn't see the point if it'd be the same. Ultimately, they offered a complimentary bottle of wine which was nice. Front desk said the premier rooms are located in the back and in the corners so there must be several rooms that have this view but when I booked it said "city view".. well there's nothing to view so I'm not sure which rooms have views of the park. However, if you head out to the terrace, you'll find the best views. I have to say that for the location, the room was so quiet which was appreciated. The room came equipped with snacks for purchase, an espresso machine, iron, yoga mat, hair dryer, a Bose speaker, and a complimentary umbrella which was clutch for the rainy weekend! They also left kettle corn and sparkling lemonade as a welcome token. The water stations on each floor with refillable bottles were also a great touch although the one on the 7th floor, the cold and warm buttons were switched and the cold option wasn't that cold as I checked another floor when looking for ice machine which was located two floors up. Oh and the two elevators can be quite slow as well but nothing that crazy. Park terrace also had guest services line you can text which was very helpful and they were very responsive. The bed and pillows were so comfortable and the TV had multiple channels and option to screen view from your phone-- a perfect way to end your day! Also-- I'd highly suggest room service from La Pecora Bianca... The rigatoni with burrata was absolutely amazing! Checking out branch, the terrace is also a must! Great place for a drink! I enjoyed breakfast and a night cap on the terrace.. the breakfast options weren't that impressive and service was slow but it's definitely an amazing option with stunning views of the park. Overall, if you're looking for a luxury experience at an affordable price point-- park terrace is an amazing option and I'd highly recommend, looking forward to returning for a stay in the future! read more

See all

Loved the location it was across the street of Bryant Park and close to everything. We were in a corner room overlooking the park and it was amazingly beautiful! Staff was so helpful and friendly. Beds were comfortable and room was spacious for NY. read more

Park Terrace Hotel - View of Bryant park from our room - Hotels Near Me - New York, New York

I had a pleasant experience at the Park Terrace hotel this past weekend, and I appreciate their welcoming staff at concierge and lounge Branch. I thought the rooms provided plenty of space, and they also include a couch/table. I didn't think this was small at all, especially considering New York standards. One issue I had was the first night there was a lot of construction noise across the street near the park (which I don't fault the hotel), so it was hard to sleep. It stopped for the rest of the weekend, so the rest of the stay went well. It's a great location, and it's right by the New York Public Library. I also want to mention that when walking through the lobby, it has a very strong perfume smell, which was a little uncomfortable for me. I'm not sure if that was someone's perfume or the hotel making it smell nice. Other than that, I had an overall good experience here. read more

Arlette Jimenez - I want her name to be the first thing you read. She has taken care of us each time we've visiting New York and I am embarrassed I haven't written a review before. She's always ready to assist or give helpful information and is capable of doing pretty much everything at the front desk! (Her sense of humor is wicked! ) She sent up an amazing bottle of wine and pastry from Heritage, the restaurant next door, to wish me happy birthday and welcome us back. Our room was extremely comfortable (that bed! ) and amenities were thoughtful. I loved the efficient design of the bathroom, as it perfectly suited our needs. The lounge on the 6th floor is a great place to sit and relax if you have more ppl than your room fits. The main room is spacious and the terrace is sectioned off for open air or enclosed with heating lamps. It was cold during our visit, but the lamps made our time cozy! Some of our party even spent time in the lounge to study, which worked out very well for them. Hugh is very quick and efficient, as well. He's always ready with a smile and I always enjoy our interactions. I love the hotel's location, as it is across the street from the NY Public Library and Bryant Park. I love that NY is such a walkable city and PTH puts you in the center of everything! We know we're coming back in November for the marathon, so we made sure to book our next stay before we left! 10/10 easy!!! read more

See all

We had such a wonderful stay, especially thanks to Miguel. We visited around Christmas and he made it so special. He wished me a Happy Birthday and surprised us with champagne in our room along with a thoughtful note. When we left, he gave us a beautiful ornament for my boyfriend and our family which meant so much to us. The location is perfect and close to everything. The lobby was stunning with a gorgeous designer Christmas tree and wreaths. I would absolutely come back for the service and the location. I highly recommend. read more

A great choice for an upper-middle range NYC lodging. Its choice location right on the south side of Bryant Park means all of midtown is convenient and you can easily walk to most Broadway theaters. There are multiple subway lines in the immediate area if you need to go further than your tootsies will comfortably take you. An Italian restaurant and a beer pub are attached, and there are plenty of other food options in the immediate area. The rooms are crisp and very contemporary. They're fairly minimalist, but there are some nice spotlit prints on the wall for some color. The minifridge keeps things arctic, and the bathroom was spacious enough to do your morning ablutions without knocking your elbows into the walls. I had a deluxe room, which is a little larger, and it had a good-sized reading chair in addition to a corner table with two chairs. I found the bed very comfortable and the huge pillows were just the right thickness and squishiness for me. The staff were chatty and welcoming and open to helping however they could. Their 6th floor terrace overlooking the park is a very nice perk. It's open until 11 each night and is open only to hotel guests, so there's always plenty of room. Couple of caveats: If views are important to you, be aware that a high floor does not necessarily guarantee a prime view. I received an email a couple of days before I arrived offering a guaranteed Bryant Park view for an upgrade fee of $12 per night, so I took it. I did have a direct park view with that, from the third floor, but it offered a huge floor-to-ceiling sliding door with high railing so you could let the city pour into the room (along with, unfortunately, the whiff of cannabis that seems to pervade Manhattan now). read more

See all

Not a good experience. Very small rooms (even for NYC), no fridges, unfriendly front desk, and the running water was literally brown. Two stars for the convenient location read more

No complaints here for our short stay. Location is fantastic and walkable to Times Square and the theater district (also the subway and 5th avenue). Check in and storing our bags was smooth and we went to the beautiful coffee bar/bar area to see the views and later for an afternoon drink. Gym area looked nice and restroom facilities onsite were clean. Room itself was nicely sized for NYC but obviously you pay more if you want the view. Beds were comfy but tv remote didn't seem to work too well. Free popcorn and a local soda in the room and nice shower products. Check out was smooth and the bell staff were fabulous. I'd definitely recommend this hotel for an older couple or people who want to be away from the hustle and bustle but in a nicer end hotel. read more

Wow. This hotel met all expectations. Friendly staff. Great room (stayed in the corner studio suite). Great restaurant downstairs that provides room service (Pecora Bianca which gave us seating preference because we stayed at the hotel -- get the tiramisu!). Great and quiet place to work and hangout in the bustling city (Branch). They even had a sauna and laundry. With a city that has everything, I found myself feeling like my hotel was the best place to be. Highly recommend. read more

Time for another pros and cons list. Pros: 1. Location. Location. Location. The hotel overlooks Bryant Park and is perfectly situated in Midtown. You can walk to so many things. Easy access to subway stations and Grand Central Terminal. 2. The staff is great. Efficient, knowledgable and patient. 3. Nespresso maker in every room. 4. The beds were extremely comfortable. 5. Some of the rooms have incredible views of the city. Cons: 1. Tiny hotel lobby and very small rooms. 2. No noise insulation of any kind. You will hear every sound in the hallway and sometimes in the room next to you. If you are noise sensitive, plan accordingly. 3. No amenities of any kind are included with the room rate (ie breakfast, snacks, all day coffee etc). 4. No onsite store to purchase sundries, but it is a short walk to a drugstore. Also, please note it is a dog friendly hotel and there were lots of them, so may be a consideration if any allergies. read more

Park Terrace Hotel - Lobby - Hotels Near Me - New York, New York

See all

There was not enough staff and the staff that was there was rude. The elevator was broken the entire 4 days we were there and we had to wait up to twenty minutes to get to our room. The front desk did not have enough staff so there was always a line to get help. Housekeeping forget to clean our room twice and when they finally did they messed up the tv. We had to call for a handyman. Actually the handymen were the nicest and most helpful. We would never stay at this hotel again read more

Park Terrace Hotel was amazing, from the service, location, to the amenities. It's located right behind the Bryant Park next/near to all the sweet shops and coffee shops such as Royce chocolate, Blue Bottle Coffee, Lady M Cake, and La Colombe Coffee. Room was clean and comfortable, and it had an amazing "terrace" for all guests that was overlooking the park. It was super nice and surprisingly empty to enjoy with privacy. Oh and I loved that they had multiple clean, lobby bathrooms. You just have to ask the front desk for the key and take the elevator to one of the floors. Definitely a great find/stay! read more

See all

I have been a loyal and repeat customer with the ultimate respect for this Hotel & if you are in the hospitality business you thrive to have customers like me. Today I have decided to close my account because of a front desk manager not only did he have an attitude while talking to me but at the same time another client called him a joke .. this is the WORST experience I have every lived in the Hotel industry .. I have been literally abused and spoken in the most condescending matter .. PLEASE PLEASE be aware this hotel should NEVER hold a 4.4 star more like a 1 star for the rest of the team read more

This was our first time staying here and we were extremely happy with our stay. Staff was exceptional. Friendly and helpful. Location was amazing. Great coffee shops, bakeries, cafes, restaurants within steps of front door. Rooftop area was great to sit and have a drink and you can see Empire Stare Building lit up. The Italian restaurant was delicious for breakfast. Amazing Lemon ricotta pancakes and excellent latte! Room was spacious and spotless. Highly recommend. read more

NEW YORK CITY / Midtown: when we visit other cities, we like to walk around and see what other dog friendly places we can find. On the same block as Bryant Park is the Park Terrace Hotel! They allow pets, but you must call or email them for more details about charges and policies. We popped into the lobby to take a breather and enjoyed the comfy seating and we liked the modern decor. We did not stay over, but are saving this place for another time. They have beautifully styled sleeping rooms with city views! Located right across from The New York Public Library, the hotel is also conveniently located minutes from Times Square, Broadway, and plenty of shops and restaurants! read more

Park Terrace Hotel - Hotels Near Me - New York, New York

Over the past decade, I have booked many hotels in the city. I used to favor to AirBnb but hotels became more convenient and surprisingly cost effective. However, one downfall to most hotels here is the space. You would be lucky to find a room that's over 200sq feet but that's standard in Manhattan. The other thing is location!! Super important to me because I like to wander all over the place when I'm in the city. Park Terrace is centrally located and it was super convenient! It's close to 5th Ave and literally across from Bryant Park. You are next to the B,D,F,M,7 trains. Walking distance to Times squares, Ktown, Penn Station, etc. The room itself is spacious and honestly perfect for me. Originally I was on the highest floor (15th floor) but I had texted Shanna (front desk) and she was able to accommodate me for a better room with a view! There is a balcony, a couch, huge TV with cable, nepresso machine and other amenities. There is a nice terrace on level 6 where you can hang out or do remote work. Upon check in, they gave me a voucher for credit at Angelina's which I thought was really nice. They provide you with a phone number to text if you need anything. They also have their own hotel app to check in or access room key if you want to go contactless. One downfall is the room/housekeeping service is only provided every other day. I texted them a few times and there were times where I didn't get a response or they replied too late. The elevator can be a hit or mess. It's very spacious but can run a bit slow depending on the time of the day. Overall it's a great hotel and I'm definitely coming back here again on my next visit. read more

Park Terrace Hotel - Hotels Near Me - New York, New York

Amazing stay, nice view. Very very clean hotel right in the heart of the city. This was our first time doing a stay outside of times square and it changed our perception of NY trips, can't wait to get back read more

Park Terrace Hotel - View - Hotels Near Me - New York, New York

See all

after I stayed Bryant park hotel I hope next time I m in NYC I will stay park terrace which I did! Really liked this hotel was very clean. Coffee maker with different coffee nespresso. And free caramel popcorn with a cocktail! Nice.... Place is like next hotel each other to Bryant hotel. In the summer park has many programs we can join! It is so good. Concept of room is like club quarters hotel. And also water station is a same concept. But here is much nicer .... Bed is yes ofcause very nice but if they have separate bus and shower like Bryant hotel has just my thought. But it was very very nice stay... read more

Park Terrace Hotel - Hotels Near Me - New York, New York

I enjoyed staying here. It is a great location, right across from Bryant park and this is NYC so there is no dearth of eating and drinking locations. The rooms are a decent size given that it is NYC. The gym is functional. The front desk staff is great. The person who checked me in introduced me like I was a friend to the other staff member which was very cool. read more

See all

Excellent service from the time you walk thru the door. Spacious room for NYC. I hate that the air kicks off at night because it's censored. It definitely got warm. Very clean. LOVED the location & the fact that they provided free filtered water and bottles. I will definitely stay here again. Also, be warned there is no valet parking and the nearest garage is a 15-20 min walk away. Drop off your bags and then go park if you're taking a car into the city. read more

Used booking.com tried to cancel day before had a family issue hotel gives run around says call booking .com booking.con says call hotel Meanwhile charged my card hahahaha Never will I go to this hotel again or definitely never ever use booking.com again read more

This is a really good spot across the street from Bryant Park and the NY Public Library. Steps away from 5th and 6th shopping, coffee and eats. Immaculately clean rooms. Good friendly service. Restaurant off the lobby. We had very nice stay. read more

LOVE! Had the best experience, all the staff were amazing. Will always come back, worth every penny.

This is the best hotel I've been in, by far!! Checking in and out was easy! They were also very accommodating, which I loved! We (bf & I) booked the premier since it was our anniversary weekend. I love the location since it's super close to the train station, Bryant park, and many cafes. It's easy to locate the hotel and there was no issue finding it at all. The room we got was super clean and neat. They have a great system! and it's the first time I've seen it; where they have a system where you can control the lights (on and off) with a pad thing on the side of the bed. So, if you need to go to the bathroom late at night without waking your partner, you can simply tap on the control and the light is on. AND! there are different buttons for each light, such as the entryway, main room, and others. The bed is nice too - not super soft but firm enough. Which I liked since I don't like my bed too hard. Oh, they also give you a complimentary snack (kettle popcorn, my favorite) and a bottle of cocktail gin (which you can have on the rocks). That was really nice. My bf and I really enjoyed our time and had a great sleep! That we asked if it was possible to push back our check-out time, which they did! Without an extra charge or complaint (super simple!!! Praise!) read more

I received a gracious welcome from Kaitlyn at the front desk: she was more than happy to investigate and accommodate a few refinements to my business travel reservation. The room is comfortable spacious, details like Bose bluetooth speaker and grab-your-own water bottle cabinet are thoughtful, the 6th floor cocktail bar/lounge has a great vibe, and the staff is friendly, professional, and responsive. Fantastic location and great views -- after many years staying with a competitor for business travel, the Park Terrace is officially my new go-to! read more

Overall, I had a good experience here. The hotel staff were all pleasant and the hotel was clean. Our room was a little smaller than expected for a "deluxe" room, but ok. The outdoor lounge on the 6th floor was very nice. I wish the hotel would offer breakfast, or at least coffee in the am. They did give me a coupon for a nearby bakery, however that's not quite what I had in mind for breakfast. read more

Park Terrace Hotel - Taken from the outdoor lounge - Hotels Near Me - New York, New York

My stay at Park Terrace Hotel was superb! The location is perfect! Right across from Bryant Park but also able to walk to pretty much anywhere, if you want. The room I stayed in exceeded my expectations. The bathroom was a decent size. Everything was clean. Great customer service as well. Everyone I interacted with at the front desk was very genuinely kind! I would stay there again and would recommend to a friend. I hope the quality of service doesn't decline! A real gem in NYC! read more

Seems like a lot of people don't understand how deposits work in hotels. Don't pay attention to those reviews: pay attention to this one. It's a beautiful, spotless, quite hotel with amazing service and views in a great neighborhood. The restaurant is very good. I can't wait to come back! read more

Park Terrace Hotel - Studio with view. - Hotels Near Me - New York, New York

I didn't see any other reviews of this hotel, but I'm not sure why. The location is wonderful, across the street from Bryant Park and the city library. Reservation staff and front-desk staff are so helpful and the room was very large for a Manhattan hotel room. On the sixth floor is a beautiful bar where are you also get a wonderful breakfast included each morning. From the bar you can see ice-skaters at Bryant Park, and there are a couple of clear geodesic "igloos" if you want to eat and drink outside in the snow. I gave the hotel five stars because I can't think of a negative thing to say about it. read more

Park Terrace Hotel - Igloo on the rooftop bar - Hotels Near Me - New York, New York

See all

Excellent customer service and a friendly staff upon arrival. Staff utilizes a texting system to help facilitate requests and honestly, it is the best system at any hotel I've been at. Bedroom was extremely clean, bed is firm but soft and I've been able to sleep very well. View in room 311 is a little lackluster but 30 Rock does peek through. read more

Rooms are clean and beautiful. Staff super friendly and the rooftop lounge is really nice. Complimentary cocktail in the room with a nespresso machine as well. Free bottled waters and free coffee in the lounge. Was able to check in our room early which was so convenient. Will definitely stay here again read more

Park terrace hotel is amazing. I've stayed here at least 50 nights this year before I found my apartment. It's perfect location for events, commute, restaurants, and shopping. Awesome central location: close to public Library, Bryant park (they have a lot of events), the fifth Ave (shopping), K town (food), Times Square, Grant central ( public transportation), diamond district and garment district (fashion center). It's located between 5&6 Ave and 40th st. Friendly staffs: My favorite concierge is Gabi. She greets everyone like friends and makes sure I have pleasant stays. There's an Asian gentleman (not concierge) is super nice too. He delivers towels, doordash and mini fridge to my room in timely manner and opens door for me every time. Modern, quiet and clean rooms: love their smart lights that you can adjust the brightness you want. Every room comes with complimentary popcorn and cocktails, and Angelina Paris cafe voucher. The central air is clean and quiet. Their duvet is super warm. Extra bonus: Every floor has water cooler and empty water bottle to use. For longer stay guest, they have laundry facilities in the basement, next to the gym and conference room. Tips: don't book classic room because it's too tiny. Deluxe or premier is much better. read more

Hotel is in a nice location but lacks attention to detail. You can find similar hotels for the same price. Things I did like - big room refrigerator, fitness room, pretty spacious rooms, texting guest services. What didn't go well: AC clicked all day and night in one room, and was told it was fixed and it went back to normal state within an hour. Couldn't open the closet door past 90 degrees because it was right next to the front door. Rooms are not sound proof and if you are next to the linen closet you will be up all night listening to people get in and out of it. SmartBed setup is incorrect and the left hand controller actually controls the right side of the bed. Elevators are hot. read more

Awesome place to stay, super friendly staff, very clean rooms, everything works- great service from Gio and Arlette.

The staff were mostly nice and helpful. Room service breakfast was quite good. Problems: My deluxe room was not overlooking the park (The hotel does not overlook the park. That is a lie.) and because I didn't buy an additional upgrade, I was punished by being put on a low floor over a busy loading dock and construction site. Five nights with little sleep. At the Terrazzo Lounge, they add a 20% tip, and I didn't know this, so I tipped 40%. Additionally, during Happy Hour, I was charged non-Happy Hour prices...because, apparently, I had to ask for the Happy Hour price. Guests should be treated better and there should be full disclosure not trickery or gimmicky add-on fees. I got a free orange soda and bag of kettle corn my first night. That was the big gift to me for staying at the Park Terrace. No mini bar. Slow elevators. Clean rooms. Don't take stairwell B. It empties into a closed courtyard. read more