Had a gas fireplace that was not working. Contacted Quality Fireplace to schedule an appointment…read more Our appointment time frame was 11-1 and Greg showed up in the time expected. Greg was super knowledgeable and took care of our issue quickly and in 1 visit. He cleaned up his workspace and was on his way. Would absolutely use this business again in the future.

Very nice place knowledgeable employees. They had what I needed at a reasonable price. I would…read morehighly recommend them. And the shop and showroom is gorgeous.

Jose did an amazing job cleaning my stainless steel Blaze bbq grill and flat top. He was very…read moreresponsive to my request. I'll have him out next year for an annual detail service.

From the owner: Jerry's BBQ Grill Outlet & Services is a Grill Store located in Ontario, CA. We offer Backyard…read moreGrill, Heaters, Smokers, BBQ Cleaning, BBQ Maintenance, BBQ Equipment, Fire Logs, and other Grill Store Services. We provide a wide variety of grills and smokers from top brands, as well as a full range of grilling accessories and supplies. We also offer professional grill installation and repair services, so you can be sure your grill is always in top condition. Whether you're a seasoned BBQ pro or just starting out, Jerry's BBQ Grill Outlet & Services has everything you need to grill up a delicious meal. Contact us today for more information and services!

Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!

Extreme Backyard Desisigns were amazing from the day we walked into the store and met with James…read moreuntil the project was completed. Every detail of our transaction was over the top. I requested a delivery for a special event and James came through with our promised date. Crew drove 2 hours to deliver and stayed until 9 o'clock at night to finish the job. You don't find this kind of customer service ANYWHERE anymore!!! We can't thank James and his outstanding crew enough for the service they provided. Highly recommend!!!!! Our outdoor kitchen is beautiful

James was great to work with. He helped us with our design, counter top and all the small details…read moreto make the perfect BBQ Island. Extremely helpful in choosing the BBQ & refrigerator. Gave us a great deal.

When planning to start a house project, it's very important to hire a knowledgeable and responsible…read moreperson/company. I am glad that we found SoCal Fireplace Services on Yelp. We got a fast response and quote from Justo. He is very knowledgeable and explained all our options. We are unfamiliar with fireplaces and all the variety of options that are possible. Justo was very patient and thorough with us, especially whenever I changed my mind about something or had additional questions. Justo was there to answer our questions and further explain the process. Their prices are definitely reasonable. You will definitely get your money's worth. We are very happy with the results of our beautiful fireplace. We highly recommend using SoCal Fireplace Services. Thank you again Justo & Lizette.

I decided on removing a standard fireplace insert and wasn't sure what to expect. Justo was quick…read moreto respond to all my questions and sent photos of previous work to help explain his thought process as well as show me what to expect. He was able to come asap for my job. Justo was punctual and professional, draped the area to minimize dust spreading, and also used the shop vac while he worked. He did a great job keeping drywall removal to a minimum and finished the job in the estimated time he quoted me at. The area was left cleaner than when he started which was great! I highly recommend Justo and wouldn't hesitate to use him again.

This was my first time working with Pacific Custom Precast and I was thrilled with their service…read moreand quality of their fireplaces. Sam went above and beyond, collaborating with us to ensure we had the perfect dimensions and proportions for our fireplaces and helped us feel confident throughout the entire process from design to installation. The precast fireplaces themselves look so luxurious - I look forward to working with them again in future.

Extremely friendly and great quality. They went out of their way and spent extra time to make sure…read morethe tile matched my existing floor. They spent more time making sure the final product was perfect.

Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.

Our experience with Canyon Fireplace exceeded expectations. The transformation of our living room…read moreis amazing. Rob is truly a master of his craft. We're extremely pleased with how things turned out. It was definitely worth the wait. Schelle had us scheduled a few months out from our in home consultation, and the service was delivered within the window we were quoted. We couldn't be happier!

Quality work, easy to work with. Schelle and Rob are nice too…read more Recommend them for fireplace upgrades