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    Parmley's Paint & Body Works

    5.0 (2 reviews)
    Closed Closed

    Services - Parmley's Paint & Body Works

    Bumper repair

    Auto frame testing

    Rear-end damage

    Parmley's Paint & Body Works Photos

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    Recommended Reviews - Parmley's Paint & Body Works

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    1 year ago

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    Suburban Collision of Troy

    Suburban Collision of Troy

    3.1
    (55 reviews)

    Customer service is very subpar. Initial encounter with service rep wash rushed and rep talked…read moredown to me instead of explaining the process. Kept car For too long. Also did not review the repairs with me to ensure the work was completed. Would never recommend this place.

    Despite the circumstances leading up to our having to seek their services, my husband David and I…read morehave had great experiences at Suburban Collision of Troy, and a lot of that is thanks to Mike Robenhurst, the service consultant we worked with. We took our Nissan in for repairs after a pickup truck hitch had backed into and wrecked the grill. A week later, I was side swiped on the freeway. To make matters worse, after we got that fixed, someone backed into it and tore off the bumper while it was parked. Oy vey. From the start, Mike was professional, clear, and super easy to talk to. He took the time to thoroughly explain the costs and procedures before, during, and after the repair--so we always knew what was happening and why. He kept us in the loop every step of the way, and even followed up after the jobs were done to make sure everything was good. That kind of communication and care really made a difference. Having never been involved in any auto accidents before, I don't have a price comparison. But we only had to pay our insurance deductibles, so I guess that's a good thing. What could've been a stressful, frustrating situation turned into a smooth and even positive experience. Huge thanks to Mike and the team at Suburban Collision. Highly recommend!

    Cass Collision

    Cass Collision

    4.5
    (19 reviews)

    The best of the best! Top notch Customer service. My car looks amazing. NO detail left undone!…read more If I could give them 10 stars I would. (PS the cookies are yummy too!)

    Do NOT come to this place. I was in a bad car accident and through my car insurance this was one of…read morethe few local places that I was able to repair my car and be fully covered. I had to wait around a month and my car still wasn't fully repaired. Parts were missing but they told me they would just call and pop the pieces on when they recieve them. I picked up my car since I was spending money on Lyft. I followed up for MONTHS. The guy answering the phone would happily say my parts didn't haven't come in yet and I never recieved a call back. They confirmed it can drive but I noticed they skimped on replacing parts. They mixed and match old pieces of my car with new pieces and had a shoddy paint job. My car insurance gave me the checks to give to them and they took the money and ran. Oh yeah, my rims have a specfic plating/paint job on them and I asked for the one side of my car that recieved the repairs match the othe side of my car. They said no. They stated along the lines of the paint job/plating for the rims was beneath them because it was "cheap". My original rims have a sleek black finish and they decided to put thos gray cruddy paint on it, oh yeah and it's chipping after years later. Meanwhile my other side, which was painted prior, is still in great condition. A waste of time and money.

    Parmley's Paint & Body Works - bodyshops - Updated August 2026

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