Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

Care quality was poor. Took 8 hours to go from ER to being moved into a room…read more Took 2 days to get an MRI. They only have one MRI machine!! Nurse care was generally positive. Room was comfortable.

Providers and staff are so helpful and understanding. I never have any doubts about the quality of…read morecare that I or my family have ever received there.

It's complicated. This hospital is obviously understaffed but every single staff member that took…read morecare of me was excellent. I was in the ER for 19 hours because they didn't have any beds upstairs. That is unacceptable. But the doctors and nurses did their best to care for me until I could be admitted. Wen was part of the overnight staff and was incredible. The ER was not sanitary. The bathrooms in the waiting room and within the ER especially were not being maintained and I might have contracted the flu from using them. Once I was admitted to the second floor, the levels of care were exponentially better. I had around the clock care and a call button for if I needed anything. They made sure I knew what was happening with my body and gave me full control over my treatment options. The food was surprisingly acceptable; sometimes even good. One thing that I found strange was that I never was told about how billing worked or what my insurance would cover. I am lucky that they are contracted with my insurance and I only owe $50 from the ER. But it is concerning that I never was told about billing while I was there. TLDR: Hire more sanitation workers!

I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.

Last November I had a brain tumor removed and was literally begging two male nurses one named Roger…read morefor some water which they refuse to give me at one point actually taunting me with water

Truly one of the best hospitals in the nation. The ER, like most, is a bit of a pain with the wait…read more However, every single person who works there is cheerful, kind and helpful. My mother was admitted for 5 days and got better every day. Beautiful room, sparkling clean environment, amazing case workers and social workers and again, all polite and going above and beyond. Bravo, Cedar's!

I had an emergency surgery here and visited the ER three times for post op complications. Each time…read moreI was there, I was treated with respect. I had outstanding doctors and nurses. I am so glad that I chose to go to the ER here because they actually cared. They took action and admitted me. Dr Schlaerth is an outstanding doc. I pray that my home hospital would be as outstanding with their care. If not, I'm making this the family hospital. We will travel down the 210!! Thank you for taking care of me. Shout out to Nurses: Linh, Nellie, Joyce, and Sydney. Thank you! Thank you to Dr Antoz and to the other Optum doctors who checked in and treated me.

The ER nurses at this hospital were honestly so unprofessional and cold. Loudly cussing and…read morelaughing-- meanwhile patients are sitting there needing help. My grandma is 97 years old, bedridden, and completely dependent on other people to care for her. I had to ask for pillows and blankets so I could rotate her myself, and I had to ask for a diaper to change her myself because they had no plan on doing it-- even though my grandma was laying there for almost 12hrs. Unfortunately we come to this hospital because it's close to home. I understand ERs get busy. But being busy doesn't mean basic care and empathy should disappear!! When I asked for help, I got looked at like they were annoyed or I was interrupting their social hour. When it comes to my grandma I don't play, so I was really disappointed.. TERRIBLE EXPERIENCE!!! And what really broke my heart is thinking about the patients who DON'T have family there to advocate for them. Imagine if I wasn't there for my grandma? Who would've changed her? Cleaned her? Made sure she was even comfortable? That's scary to think about. People come to the ER vulnerable, scared, sick, and needing compassion -- not attitude and neglect. The way some of these nurses acted was disgusting and disappointing.

Jasmin L. was absolutely wonderful during our stay at Monterey Park Hospital. My 99-year-old…read moregrandmother needed an IV, and Jasmin was quick, efficient, and incredibly gentle. She got it done with minimal discomfort and diligent skill, obviously acquired through experience. Meaning so much given my grandmother's age. Jasmin was also warm and patient with her the whole time, explaining each step and making sure she felt comfortable. It's clear she really knows what she's doing and genuinely cares about her patients. We're so grateful for her care and skill. Thank you, Jasmin L.!

If you value the health and safety of yourself or your loved ones, I would strongly urge you to…read morethink twice before seeking care at Monterey Park Hospital. My grandmother was initially taken to their emergency department for an infection. During that visit, the physician was specifically informed that she was already taking a stronger antibiotic that had been prescribed by her primary care doctor. Despite this, our concerns about the severity of her infection were dismissed, and she was discharged with a lower-dose antibiotic. Less than 12 hours later, her condition had worsened enough that she had to return to the emergency room and was subsequently hospitalized. Unfortunately, our experience did not improve once she was admitted. The level of attentiveness, communication, and overall quality of care was deeply concerning. At one point, a staff member said to me, "Oh, I'm glad you're here, she gets up." The words themselves were not necessarily what upset me. It was the irritated and dismissive manner in which they were said, as though my grandmother's basic care and mobility had become an inconvenience. The following day, the day nurse did little to restore our confidence. She appeared overwhelmed, flustered, and uncertain while carrying out her responsibilities. As a family member watching an elderly patient already struggling with an infection, it was incredibly unsettling to feel as though we could not rely on the staff caring for her. I am writing this review while preparing to take my grandmother to a different emergency room because she has now developed a fever. At this point, after one discharge, a return to the ER, a hospitalization, and continued concerns about her condition, I no longer have confidence in the care she received at Monterey Park Hospital. No family should leave a hospital feeling that the safest option for their loved one is to immediately seek care somewhere else.

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

You can feel someone's energy the moment the person opens his/her mouth…read more We were here to visit our mom on May 28th, 2025 in the CCU Unit. The day shift nurse, Asian, possibly Vietnamese, had one of the most unwelcoming voices I've ever heard- almost like a "Don't bother me or I'll F-U up attitude." If you don't love what you do, find something that you love. It's NOT always about the money!!

City or Hope is renowned for its treatment of patients with cancer but they offer other care as…read morewell. I needed a new Endocrinologist and a referral led me here. I also thought it would be good to have an "in" just in case. Unfortunately, my experience didn't go well. To be honest, I have a fear of going to doctors and avoid it as much as possible. I arrived early for my appointment as instructed. The staff at the front desk were courteous and professional. About 10 minutes before my scheduled time a nurse escorted me to the room and took my vitals. When she was done, she said the doctor would be in shortly. 35 minutes later - no doctor. The room was cold, my fingers were numb, and I had to get back to work so I walked over to the front desk and told them I was leaving. The next day I received a call asking me if I wanted to reschedule. I said no because I was afraid the doctor would be a no show again and I would find another doctor. Later that day I received another call asking me the same thing, and I gave the same answer. This time the scheduler told me there were two other doctors in the network at the same location and she could book me an appointment with one of them. Unfortunately, the soonest appointment isn't until the end of July but she said she would also put me on the wait list. I appreciate that she went the extra mile to help me. Hopefully, I'll have better luck on my next visit. *Private parking lot.

I spent the day here with my friend who's undergoing chemo, and it's hard to put into words what it…read morefeels like to sit in a place where people literally fight for their lives -- and the staff does it with compassion, calm, and professionalism that deserves every ounce of respect. I've never been to a chemo facility before. You expect something sterile or clinical, but City of Hope South Pasadena is different. It's human. It's kind. The people here don't just clock in -- they show up. From the front desk to the nurses to the volunteers offering water and candy, everyone treated my friend with dignity and genuine care. We were there about four hours, and in that time, I saw more quiet heroism than most people see in a lifetime. Nurses moving with precision and grace, comforting patients like family. No chaos, no coldness -- just empathy and skill in perfect balance. They even offered me water and candy while I waited -- a small gesture, but it meant the world. It reminded me that while medicine keeps people alive, kindness makes it bearable. Life is short. Sitting here makes you realize how fragile it all is -- and how strong people can be in the face of something so heavy. To the staff here: you are heroes. To anyone reading this -- hug your loved ones, laugh more, and don't take a single day for granted. City of Hope South Pasadena isn't just a medical facility -- it's a place where hope has a heartbeat. The care is professional, the staff are angels in scrubs, and the compassion is real. If your loved one ever needs treatment, know they'll be in good hands here.

Hello.. I last stayed there maybe 3 years ago. I don't know why I didn't update my review... first…read moreso happy to see few 5 star reviews.. my last stay went well. Check my suitcase in the privacy of my room, not scattered on the floor but on the bed. Nurses were very nice, helpful and my stay was a positive one. Charter Oak, I have had stays there and you guys were so awesome back then. Bring back recovery, panels, meetings, therapeutic recovery.. and please bring back the free time doing coloring, encouragement, puzzles, arts and crafts.. you heal the body also heal the mind. Fresh air.. maybe things have changed since I was there. A late review but saw improvement. Please bring back the great food, healthy environment. We all need support. Thank you 4 Stars for my return about 3 years ago.

This is my first and only rehab experience. I went in scared and not knowing what would happen. It…read moreturned out to be one of the best experiences of my life. The facility is beautiful. I have made so many life long friends here. The staff are amazing, from the doctors to the maintenance team. Dr. C, Cole, Dr. Al, Ani, Angie, JulieAnn, Alexis, Crystal, Nathaniel, Bishop, Eric, Alex; thank you all so much. You all have made a huge, amazing impact on my life. I loved this facility so much, that my goal is to work here in the next few years. Thank you, everyone. Stay positive, Stay sober!!!!

This Facility and its Staff are so Outstanding that I am half-tempted to Gate Keep how Wonderful…read morethey are, lest they become too Overpopulated with this Review. In Los Angeles, you have to pretty much roll up Dead or Close to Dead for anyone in Urgent Care/ Emergency/ ICU to even Talk to you. I Legit called 911 at the Request of my Friends and Family who live Outside of L.A., (where Doctors and Nurses actually take a look at you before you Kick the Bucket) and the Paramedics told me they would basically be an Expensive Uber while I Wait Forever since my Head was not Bleeding Out. Thanks to the world of Yelp Reviews, (and my Intimate Knowledge of L.A. County) I found the Sanctuary that is Providence Saint Joseph's in Burbank, open 24-7. No Sooner had I handed the Admissions Nurse my Registration (my Rear literally landed for 2 Seconds on my Comfy Seat in a very Sparsely Populated ) than another Nurse called me into a Room with a Doctor overseeing from his Computer. They took my Vitals and ran a Preliminary Diagnostic within minutes before I was promptly sent to get my Bloodwork done. I didn't even have time to Sit before I was called in for my Bloodwork, which was over and Done with Lickety Split before sending me back to my Comfy Chair back in the Lobby. This is where the actual Waiting happened, where as I was told by the Hematologist would take the Lab about 1.5 hours to get the Results. Fortunately, having experienced the Nightmare that is an L.A. Emergency Room on one other occasion, I brought a Book. By the time I finished said Book once Hour 2 Rolled around, I started getting Antsy and asked the Admissions Nurse how much Longer it would be. She said the Lab Work had come in, they were just waiting for a Room to see me in now. Moments later, I was called in. The next Doctor reassured me that there were no Blood Clots, Liver, or Heart Failure... the Bilateral Swelling in my Feet was the Result of a Reaction to a Brown Recluse Spider and several Mosquito Bites, for which he Prescribed me some Steroids from the nearest 24-7 CVS that made the Swelling go away within 2 Days. The only Downside of this place is that it has a Mandatory $10 Parking Lot, which is absolutely Nutty considering it is Mostly Empty for Several Floors. Like, C'mon. That's Ridonkulous. But aside from that BS, the Facility is as Extremely Clean as it is Comfortable, and the Staff is as wicked Friendly as it is Efficient! 3000 Stars!!!

I genuinely hope you never find yourself or someone you love needing care at St. Joseph Hospital…read more Our experience here has been absolutely appalling from beginning to end. Let's start with the facility itself. It is outdated, unappealing, and, more importantly, DIRTY. We have literally had to request that rooms be cleaned when there was BLOOD on the floor. In a hospital, of all places, basic cleanliness and sanitation should never be something a patient or family has to ask for. The lack of communication between physicians is equally disturbing. There appears to be no cohesive plan of care. One doctor adds a medication, another removes it, another adds three more, and meanwhile the patient and family are left trying to figure out what is happening and why. Communication with families is practically nonexistent. We witnessed a physician complete a procedure and immediately sprint out of the area without speaking to the family or answering questions. The surgical nurse was unable to answer even basic questions and repeatedly referred us back to the doctor--the same doctor who does not round, follow up, or make himself reasonably available to discuss the patient's care. Our experience with Dr. Sheinin in particular was terrible. Of all the physicians we encountered, our experience with him was by far the worst. His lack of communication, horrid bedside manner, and follow-up was completely unacceptable. If anyone in hospital administration or on the board reads these reviews, I sincerely hope you take a serious look at the concerns patients and families are raising about the care and communication they receive. And then there is the staff culture. Multiple nurses, across different departments, openly complained to the patient about being underpaid, frustrated with management, and unhappy working there. Whatever legitimate workplace concerns employees may have, an ill and vulnerable patient who is dependent on you for care should NOT be placed in the middle of them. When someone is hospitalized, their family is already scared, exhausted, and trying to advocate for them. They should not also have to chase doctors, coordinate communication between medical teams, request basic cleaning, and repeatedly beg for answers about the care being provided. This experience has completely destroyed my confidence in this hospital. I would never voluntarily bring myself or someone I love here again.