Had value covers gaskets replaced was quoted one price but when going to pay price went up like 75$ after I asked for veterans discount which would of taken 100$....was told quoted price does not stay stored in the computer ok sure....then had to bring truck back because oil was still leaking they had to redo one of the gaskets had the truck again for several hrs after me and my brother a retired mechanic some things were not put back correctly or hooked up also mechanic was smoking why working underneath the truck and garage work area was very messy and disorganized.... gasket on one side still seems to be leaking..... read more

These guys rock! My in laws and us have used them for Smogs, Automotive work, Auto Body work and more... Always friendly and very trustworthy too. Definitely, our go-to for all your Automotive needs in the Banning pass area! read more

Pass Auto Center - Auto Repair Near Me - Banning, California

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We have a 1990 Ford Econoline chassis RV rig, on. 2 week road trip and had some concerns about our engine sounds. Called at least 10 places that turned us away for various reasons and finally got ahold of Chris (& Alan) at Pass Auto. Not only were they willing to help and take a look at the rig but Chris was above and beyond with giving us information, letting us know what our options are and what we could do now and what we can tell our usual tech, once we got home. Wish they were closer to home for us, and would absolutely recommend this company. read more

John, the owner, is most awesome. He is honest, fair and motivated to please customers. I trusted him to work with my 18 year old daughter on her diesel horse truck...and he "did right by her". Plus, his team were amazing. I wish I could name all the men who dove in to help with our damaged horse trailer and bumper...they were so honest...told me that there was NO NEED to replace the bumper for safety....replace if it was cosmetic...I didn't care about cosmetics. I SOOOO appreciated the honesty and their filling in holes and tweaking the truck pull down ramp so it operated....just cause. I experienced a company with employee's who were proud and happy to serve the customer...no owner present. And I experienced an involved owner when I called 2 weeks later to schedule service. I want both - An involved owner and involved employees - whom put the customer first vs. the bottom line. This company puts the customer BEFORE the bottom line...and that indeed matters!!! read more

We've been taking our vehicles Pass Auto for years, (Owner) John, is truly an amazing person who truly cares about his customers and staff. His staff is always very professional and caring for each and every customer. We have never had a bad experience with them and we highly recommend them to do ALL your auto repairs. read more

Took my 24year old (new to me) LAZY DAZE RV into the shop for a checkup before the long long travels across country ahead of me. There were a few receipts of previous work done but I wanted a complete exam. John and Alan listened to my concerns and recommended routine servicing along with the exam. They found some things that had been "shortcutted" in previous repairs and replaced worn and wearing parts. I have come away with confidence I will enjoy my adventures worry free. I realize that anything can break down or fail at anytime on the road, but the pretrip inspection,maintenance and repair give me peace of mind. Thanks John, Alan and all the mechanics that worked on my Bleu Dazey! See you after my shake-down run and before I hit the open highways! read more

Hands down an amazing and honest business. Our truck had a bearing go out when we were traveling and they got us in, replaced what was needed and they were very honest. Would 100% recommend. read more

First class customer service! I was in the area only by chance as I had driven up to 29 palms from San Diego to purchase and drive home a 1966 ford f100 vintage truck. Unfortunately, I became stranded on the freeway late in the evening while trying to drive back. Called AAA and 50 minutes later they actually towed the truck to different auto mechanic that told me the following morning they would not be able to make time for me and suggested having AAA come back out to tow the truck to Pass Auto. Although extremely nerve racking I did so. Once I explained to Russ at Pass Auto my ordeal he welcomed me in and helped immediately to mitigate the issues with the truck. He and his son did the very best that they could under the circumstances, gave me great advice about owning a vintage truck and then offered to transport my truck back to San Diego for me. You have no idea how blessed I felt! Truly good men. I'll probably never be in their area again but I had to share my experience and my gratitude. Thanx guys! You're truly amazing! read more

At Pass Auto Center they're doing it right. These guys have great mechanical know-how, and great customer service to boot. John the owner is super friendly and will try to make you happy. From simple repairs to transmission rebuilds these guys can handle it. I'm glad to have em around. read more

Excellent experience, russ and johnny made our experience very easy and pleasant. They got us in and out and didn't try to up sell us

I took my Honda there for a ac issue. They were amazing. And then they discovered my radiator had a issue. So they fixed it they went out of their way with me dropping my car off to me at work. Taking me to work. They will be my go to place from now on. Thank you Russ. read more

Last Thursday 4/12/18 my old Jeep Grand Cherokee broke down off the I10. I called for a tow truck and the driver recommended Pass Auto Center. I was stranded and from out of town and I was impressed that they began diagnosing it right away. The mechanic Keith was very knowledgeable and very thorough. He checked everything including the wire harness for possible shorts or opens. He made some repairs and advised some for me to make. All in all the Cherokee made it back home to Lake Havasu and I have ordered a replacement computer. Thank you again for your help and fair prices. read more

My car broke down, over heated, just across the street from Pass Auto after traveling from Las Vegas. I was able to get my car across the street. Pass Auto was very nice to look at my car without an appointment. They ran several test on my car to correct the actual problem, then ran more test for safety reasons and to see if other issues would appear. I appreciate their concern for my safety and to make the correct fix to my car without over charging - making unnecessary fixes. read more

Great shop and amazing people to work with!!! They helped me with my Prius when no other shops would and they even did the smog check too... a one stop shop these guys are great... and they even were able to get a friend financing on a car when his credit score was under a 500.... thanks guys you're amazing I will continue to bring my vehicles to you and recommend my friends to you read more

Pass Auto Center - Took my truck to pass auto center and John and the guys did an amazing job installing my lift thank pass you guys are amazing - Auto Repair Near Me - Banning, California

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Takes advantage of the elderly! They put the wrong size tires on my grandmothers vehicle, and charged her $250 for a $10 fix of her headliner! Do not go here! read more

Amazing customer service! Bob is fantastic! My car started to over heat on my way back to San Diego so I stopped in here and they very quickly diagnosed the problem. Although they did not have the right tools to fix the problem Bob still hooked me up. He called a tow truck (which was there in less than 5 minuets) to take it to the nearest shop that could fix it. He also gave me a ride to pick up a rental car and made sure I got their discount. I wish that there were more places like around! Thanks guys! read more

Is guys were great they worked hard and tried to save me as much money as possible for my 2006 Toyota Prius which has many issues. I drove all the way from Cathedral city to have my car worked on there because I trust them and there's not many mechanic shops that are trustworthy these guys with the tops! read more

left my car there for hours so they could "run diagnostics" went to pick it up only to be told that I'd have to bring it back and leave it for a few days. $65 for for a repair invoice with no information. Used car salesman used car service. 2 stars for the burly guy who was real nice but was just a worker there. read more

This is the best place in Banning to get a smog and get a tune up. Fast service and great machanics.

The guys here act all nice at first then until they break something, they send you on your way pretending it was broken to begin with. Horrible customer service and dishonest employees! read more

I had a great experience! Russ was very nice and helpful. The damage to my car was fixed in a timely manner and it looks amazing!

Unplanned visit for an overdue oil change. All good & friendly service. Very honest seeming and helpful. Didn't try to up sell me anything while still alerting me to some safety concerns. I'd definitely comeback & recommend. Thanks guys- keep it up! read more

Took my brand New car in after i got onto an accident they looked at it right away and fixed it quickly and perfectly! Great employees!!

Great customer service! In late June, on a Friday, my motorhome broke down on my way back home from a trip to Lake Havasu and it was towed to Pass Auto. I knew that I had broke a serpentine belt, but I also found out my A/C compressor froze! I was going to stay and wait for it to be fixed while my family went home in our other vehicle. I knew it was going to be a long wait, but John, the owner, sat and talked with me for at least an hour. After that Mike also sat and talked with me. It was the most enjoyable time I have ever had in an auto shop's waiting room. After the parts company sent several incorrect A/C units it was determined that the repair wouldn't get done that day. But, John set me up with a car from Enterprise at a reduced rate. Since it is a motorhome, you don't always get stock parts, so the compressor needed to be specially ordered. It took a few more days then probably everybody was hoping for, but Bob kept me apprised of the situation the whole time about when the part was supposed to arrive and the repair would be finished. When I went to pick it up, it was nice to be greeted with such friendliness. Plus, the price that they quoted me originally was almost spot on to the actual cost and I thought that the price was very fair too. Being from out of town you are always worried about being taken advantage of, but they definitely did not do that. I would highly recommend them to anyone. read more

This review is for their Uhaul service. My boyfriend and I went to four Uhaul places before we came here because they didn't have what we needed for whatever reason. By the time we got here my boyfriend was mad and irritated. The 5 stars is all because of John. When we first came in, he was very welcoming. He was able to put my boyfriend at ease by talking and relating to his occupation. John also gave us some additional mileage in case we had to make a stop on our way to our new place. Because of John's customer service, we left very happy! read more

My review is coming in a few months late but I didn't want to forget or miss the chance to rate this place. The customer service was amazing and these guys do it all!!! read more

I can't believe these guys are still in business, let alone receiving good reviews! Now, understand that my "service" there was three years ago, but, if you read on, you will understand why I am now writing. I was over-a-barrel, about to leave on a long trip and the RV place I was at suggested Pass Auto to check some fluid they'd noticed that might be radiator fluid. The guys there told me my radiator needed to be replaced and did so for $800!!! (What did I know...) On the trip back I noticed a noise. It turned out to be a "shroud", that was almost certainly, according to the guy who replaced it, due to something that happened during the radiator installation. BUT, that aside, and even if it wasn't... Now, only THREE YEARS LATER, I just had to get a NEW RADIATOR, and it was replaced with a better quality one for $500! I had a bad feeling about the place from the moment my shroud cost me money and time. Now I would NEVER return there, and thought other people should consider very carefully the quality of their work and the honesty of their assessments. read more

We have always been happy with the service we've received at Pass Auto. John and his staff are honest and the work is done promptly and completely. read more

These guys are the best. Driving with my family from L.A. to Palm Springs, the air conditioner on my 2006 Honda Pilot stopped blowing air. We found Pass Auto by chance and were happy with the experience. Within 90 minutes, we were back on the road with a full working A/C unit. They were able to get us in and out quickly and for a very reasonable price. I would highly recommend them!!! read more

The first time I tried the Pass Auto Center was about two years when I had my car smogged. I had a good feeling about the place, so I decided to take my car back when I needed auto repairs. I have never had to take my car back for faulty repairs, no new problems have suddenly evolved after service or repairs, and their parts and labor are reasonably priced.They have even done a few favors for me, such as checking out my car for a potential problem and not charging me for their time and service.The service and integrity of the employees at the Auto Pass Center speaks for itself. I am a faithful customers and my husband I plan to take all our cars there for all our auto service and repairs. read more

Great service and maintenance on our cars for several years. We recently came across a sweet used car on their lot and bought it, no used car bs, totally professional, efficient, in fact it was a fun experience. We'll be back :-) !! read more

These guys are dirt bags. They rebuilt my transmission and the parts that they used failed after one year- barely outside the warranty -BARELY! Then they charged me $149.00 Just to confirm that it was in fact the transmission and of course another $149.00 to close everything back up so my parts weren't exposed since they no longer fix transmissions and I wasn't ready to drop $2000.00 on a used one with another joke of a warranty. (And after all that, they still could not tell me exactly what was wrong with my transmission). Then when I get my vehicle back I notice that the mechanics failed to put my exhaust back together properly and so now when I start it - it's EXTREMELY LOUD. I called them to inform them of their sloppy work and of course they ignored my call even after leaving polite message. So I called them back at my next convenience and Alen said he would talk to whoever (probably the owner John) and call me back - which he never did- which I could tell in the sound of Alen's voice that he wouldn't. Their shop is a circus - their mechanics are less than sub par and their level of service is GARBAGE!!! They only get a star because no stars isn't an option. I RECOMMEND THEM TO NO ONE!!! Save yourself the trouble - DON'T COME HERE!!! - unless you want to see John, Bob and Alen circle jerk themselves while they try to reel you in! Oh and do they take credit cards? Hell yea! They'll take your momma's teeth if they have gold in them! read more