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    Passionate Hair Salon

    5.0 (2 reviews)
    Closed Closed

    Services - Passionate Hair Salon

    Haircut

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    6 years ago

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    Privé Salon & Spa

    Privé Salon & Spa

    3.8
    (32 reviews)
    1.8 mi

    I really * really * wanted to love this place,.. because it's a great location, it's beautiful, and…read moreliterally all the staff are phenomenally kind. Unfortunately- I asked for a simple roots touch up, and it turned out to be a disaster. I suddenly have orange roots instead of blonde. It may take 7 years to undo this damage. Needless to say - I had to have an immediate color correction after. But still - the orange remains, and probably will for years. Alas, maybe they will get better colorists? But - I just can't risk it again. See the photo for the roots mismatch - but the photo doesn't do the "orange" justice.

    My letter to the owner that never received response regarding my hair being burnt off during a…read moreservice: Hi Patrick, I've been a client at Privé Winter Park for a while now. Unfortunately, I'm reaching out to you as my recent experience left me very frustrated and disappointed. I came in for a root touch-up, left with orange roots, and even more concerning, I experienced significant breakage in areas that shouldn't have been touched during this service. When I reached out to discuss these concerns, the response I received was defensive and dismissive. Rather than taking the time to understand what may have gone wrong, I was told the breakage must have been due to something I did at home. For a $482.66 service, I expected more accountability and an open dialogue about what might have happened, as well as how future issues could be prevented. I understand that going blonde can be tricky, but this outcome and the response I've received are not reflective of the quality I was expecting from Privé. I hope to understand your perspective on this and how Privé plans to ensure situations like this are handled with more care, transparency and professionalism moving forward. Thank you for your time, and I look forward to hearing from you. Best, Jasmine

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    Passionate Hair Salon - hair - Updated August 2026

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