So, I totally regret not taking auto mechanics when I was in high school. It would have been FAR…read moremore beneficial than AP European History has proved to be. I rarely use AP Euro outside of my tea times with the Queen of England. Anyhow, the kids at the high school I teach at are awesome as is their auto teacher, and they do all my oil changes and whatnot and save me mucho dinero. So what I do is order the parts I need, and they fix it! This is where CarQuest comes in. I wasn't exactly sure what parts I needed, but I had an idea... something about an idler tension pulley on the a/c belt. Or something like that. Over the phone, Roderick was extremely friendly and helpful. He answered all my questions, ordered a part just in case I decided I needed it, and got me all taken care of by the time I arrived at the store. When I got there he knew exactly what I needed, knew all about my particular vehicle, and gave me suggestions. I bought a belt, tensioner pulley, idler pulley, and oil filter, all for about $70. Whichever parts I didn't wind up needing I returned, no problem. For friendliness and convenience, CarQuest was awesome and I will absolutely use them again. :)

Needed some quality wiper blades for my Toyota. Friendly staff helped me select best ones at the…read moreright price and even installed them for me on a windy 15 degree day. Thank you!

I was charged $170 for an oil change, including $12 for a drain plug replacement that I did not…read morerequest or need, especially since I've only had the car for 2 years. I was also charged a $13 oil disposal fee, which after speaking with other oil change companies, seems unnecessary and excessive. What bothered me most was the lack of transparency. Kristian did not clearly explain any of these charges or discuss them with me beforehand. I trusted this dealership to provide fair and reasonable pricing, but this experience left me feeling taken advantage of. Be cautious of what you're paying. They will no longer be getting my business.

Do not come here if you want any sort of fair priced maintenance. I brought my car to another…read morelocation for 80K routine maintenance, they provided their recommendations for other things to get serviced (brakes, tires, etc.), but I did not have time to get them done at their location and I live in Schaumburg, so I figured I could get it done closer to home, and I found a coupon for the Schaumburg location to get my rear brakes done. I show up to the service center, I was immediately asked if I knew that the cost of brake service went up, asked them how much it would be for service and quoted $1,400...! I immediately grabbed the quote from the other location ($700 less than quoted at Schaumburg), and showed it to them, and asked why there's such a huge discrepancy in cost from what I was quoted earlier at the other location "Umm, let me talk to my manager" I can hear the manager on the phone (if he actually called them), "Hey, what are you guys doing at your location, giving away this stuff for free..!?" They come back to me, provide me with an updated quote saying that there must be someone new at the other location because there's no way the pricing is correct, but they'll modify my cost because I brought it to Schaumburg's location.. Absolutely absurd! Definitely lost me as a customer!

Steve and Bobby are amazing and go above and beyond! Highly recommend for all your automotive needs!read more

One of the best vehicle purchasing experiences I've ever had! The team at Zeigler Chevrolet of…read moreSchaumburg truly made the entire process smooth, easy, and stress-free. Steve was incredibly kind, friendly, and knowledgeable. He explained everything clearly and thoroughly, making sure I felt confident every step of the way. He even went out of his way to help me set up my Chevy app, which I truly appreciated. You can tell he genuinely cares about his customers. Josh in finance was absolutely outstanding. He was extremely helpful, patient, and very detailed when explaining all the paperwork and options. He made sure we fully understood everything before moving forward and never made us feel rushed or pressured. He took the time to answer all our questions and truly worked with us to make the process as smooth and stress-free as possible. You can tell he really cares about helping customers and making sure they feel comfortable and confident in their decisions. Jorge was also super welcoming and kind from the very beginning, which made the entire experience even better. Thank you all for making this such a pleasant and easy transaction. I highly recommend Zeigler Chevrolet of Schaumburg to anyone looking to purchase a vehicle!

Very honest and knowledgeable. Fair pricing for a remote starter for my car. Easy process where you…read morecan wait for the work to be completed.

Chuck ran a dedicated radar detector power wire for my Lexus Coupe and not only did he know exactly…read morewhat he was doing (and that's important when someone touches 'Lexi) he was fast and reasonably priced!

SHOP ELSEWHERE! Worked with a salesman that ghosted me (left early for a wedding w/o contacting me…read moreback). I then worked with Tommy Zolo and agreed to a purchase. I gave him my Debit card to secure the vehicle with a deposit late Friday & the wire transfer to come on Monday am. I even received a purchase agreement. I was assured the vehicle was mine. Tommy then sent me a TEXT Saturday saying "sorry for the bad news but your vehicle just sold". WHAT!!!? How can it be sold!!!?? I financed the damn vehicle! You text me! Of course I had to call and complain but they've not attempted to make it right. In my 30 years of buying vehicles this is THE WORST DEALERSHIP. LOOK ELSEWHERE.

Chris and Gio were the best, i love my 2022 Lincoln Corsair. They made the transaction smooth,…read morefast, and transparent.

I recently leased a 2021 BMW from the Patrick Dealer Group. The experience with both Gary Davis my…read moreClient Advisor and the rest of the team at the dealership was outstanding! I would strongly recommend working with them if you are in the market.

From the owner: The Patrick Dealer Group, or Patrick Cars, was established in 1904 by the Dawson's, a family-owned…read moreand operated business for four generations. Named after Hanley Dawson III's youngest son Patrick in 1979, Mr. Dawson set out on his own and the Patrick Dealer Group was born. Patrick Cars is home to Patrick BMW (Est. 1981), Patrick MINI (Est. 2001), Patrick Cadillac (Est. 1977), Patrick Volvo Cars (Est. 1991), Jaguar of Naperville (Est. 2002), Land Rover of Naperville (Est. 2011), Patrick Hyundai (Est. 2005) and Genesis of Schaumburg (Est. 2019), and it embodies the spirit of family that extends to all our customer relationships throughout our dealerships in the Chicagoland area.

Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

Wide selection and the staff is friendly. I would wish they would carry more leather in Dianese but…read morecompletely understand. They could order if I ask.

We recently purchased a 2026 Mini Cooper. Our Client Advisor, Joanne Tuiaana, was so knowledgeable…read more& professional. She is absolutely NO pressure, answered all of our questions, showed us all of the different models and made our decision to buy very easy. She was a pleasure to deal with! Our "genius" Casey Kelly was truly a genius :). He took all the time we needed to show us everything we needed to know about the car so we could start enjoying it. He suggested we drive the car for a week, write down our questions and come back to see him again. It's amazing what this car does! Our experience with Patrick MINI was fabulous! Everyone we dealt with was kind, friendly, and professional. This is our 3rd MINI with Patrick....we honestly wouldn't go anywhere else!

My wife and I had to replace her 2018 Countryman (purchased at another dealership) due to a blown…read morehead gasket. We decided on Patrick Mini after we found a car on their website. When we called they actually answered and were very professional ( unlike another dealer whose sales dept didn't pickup the call) so we made an appointment to see the car 3 hours later. Matt was our salesman and Lacey works in the business office. They worked together very well and made our purchase experience dare I say, enjoyable! Bought the car and drove it away! The bouquet of flowers they gave my wife was a very nice touch!

Keith was nothing but professional and a pleasure to work with. Very knowledgeable and made the…read moreprocess a pleasant one, which says something for buying a car.

We bought a new X5 from this dealer in Illinois in March,2026. We still have not received…read moreregistration from our BMV, which is out of state in Indiana. We have been getting run arounds from various departments in this dealership. We still do not know how can there be sucha goof ups and delay? We have been buying cars from the Chicago area for the last 30 years and never had issues. The calls are not returned. Indiana BMV has no records of the correspondence regarding registration of this new car. Except for good service and support from the salesperson, Mr.Sables, at the time of purchase, this dealership has poor customer support after you buy the vehicle from them.

Beautiful facility with great waiting room accommodations…read more Easy to access and a very friendly staff. One complaint-Do these dealerships even care to provide a car wash after a service is performed? One would think if you are spending your valuable time and money, they would at the very least run the vehicle through for a courtesy car wash? Maybe they only provide such a courtesy if you spend above a certain amount of money on a repair? Also, can just go one time without these dealers trying to sell you on over a thousand dollars in various filer/various fluid change services/etc.. I guess that is the state of things nowadays....Profit is our prophet.

I would not normally write a review after one bad experience, but after multiple frustrating…read moreinteractions and far too much wasted time, I feel compelled to share our experience. We have a 2024 Hyundai Palisade with only about 20,000 miles, and it has already died on us twice. Unfortunately, that has meant interacting with this service department far more than I would have expected with a nearly new vehicle. The customer service has been consistently terrible. On one occasion, I brought the Palisade in for a routine oil change and learned there was an outstanding recall. I was then told I could not have my car back until the recall service was performed.... TWO MONTHS later. They did provide a loaner after a period of time, which I appreciated, but keeping a nearly new vehicle for two months because of a recall suggests a much bigger problem with Hyundai's ability to support its own vehicles. Even routine service is frustrating. Every time I come in for a complimentary oil change, I feel like someone is trying to sell me something else. Even worse, at least twice I have received a Hyundai mailer telling me that I am due for my free service, made the appointment, driven to the dealership, and then been told I am actually about 3,000 miles too early. But, of course, they are happy to do the service anyway if I pay for it. This most recent time, I called in advance to ask if I was due for the free service, only to be told someone would call me back, and no one ever did, which is something that consistently happens with this place--lack of follow-through, even when I ask for things to be escalated to managers. What bothers me most is the response when I express frustration. Rather than acknowledging the inconvenience or trying to help, the service staff have been argumentative and essentially told me to take it up with corporate. There seems to be very little ownership of the customer experience. At this point, our family cannot wait to get rid of this car once we can do so without taking an unreasonable financial loss. We had previously owned Toyota/Lexus vehicles, and this experience has made the decision very easy: we will be going back.