One of the best vehicle purchasing experiences I've ever had! The team at Zeigler Chevrolet of Schaumburg truly made the entire process smooth, easy, and stress-free. Steve was incredibly kind, friendly, and knowledgeable. He explained everything clearly and thoroughly, making sure I felt confident every step of the way. He even went out of his way to help me set up my Chevy app, which I truly appreciated. You can tell he genuinely cares about his customers. Josh in finance was absolutely outstanding. He was extremely helpful, patient, and very detailed when explaining all the paperwork and options. He made sure we fully understood everything before moving forward and never made us feel rushed or pressured. He took the time to answer all our questions and truly worked with us to make the process as smooth and stress-free as possible. You can tell he really cares about helping customers and making sure they feel comfortable and confident in their decisions. Jorge was also super welcoming and kind from the very beginning, which made the entire experience even better. Thank you all for making this such a pleasant and easy transaction. I highly recommend Zeigler Chevrolet of Schaumburg to anyone looking to purchase a vehicle! read more

The salesman Miles was fine for the sale part. However, he promised my rental car could be dropped off there and it would be returned to Enterprise in Waukegan promptly. That never happened. It sat on the dealer's lot for days. Then, after it was returned, Enterprise charged my insurance for three extra days. I had to sort out this mess. I am not happy. read more

Steve and Bobby are amazing and go above and beyond! Highly recommend for all your automotive needs!

I bought a new vehicle from them. They charged me for Z-Guard protection, but they did not apply it until we had a little rain and it was obvious that the coating was not applied. They were also supposed to apply an undercoating for noise, but that also was not done. I called the salesman, and he asked me to bring it in without any questions. No apologies or regrets. They only applied a finish coating. Who knows what it is! I wonder if they will change the oil if I take the car for an oil change! read more

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There sales suck as they did a hard check on me up to 25 loan companies and my credit score went down 25 points. It been months ago and I have never been able to recover from this! Recently found out how to lodge an appeal. This dealership has a reputation for doing this so stay away!!! read more

We bought a new car here and had a great experience! Amber was fantastic and made the process easy

Save your time and go to a different dealership, there are far better dealerships out there. This is precisely why people hate car dealerships. Don't waste your time with a dealership that is going to waste your time and make up stories to try and con you into ridiculous prices for things you don't need. I read plenty of reviews that laid out the same things and should have known better. This is a typical snake outfit who prides themselves on fake pricing and shady tactics to try and squeeze out every penny. Hope this helps someone. I stopped in on 11/25 to buy a 2016 Silverado for $24,500. I walked in and had to walk up to the managers desk to get some help. He got me in touch with a salesman. Have him some info, test drove the truck and told him to give me his best price and I'll purchase. He comes back with a price of $36,xxx. That's $12,000 more than the listed price. Breakdown of other costs as follows. (I obviously was not interested in any of these) - $2,000 for detailing and cleaning up the truck. I've been in the industry for quite a few years and at most this is $500 for recon and detail of a used vehicle and dealers don't openly pass this through on a line item to the customer. - $4,000 for dents, dings, touch up, and window chips for and undisclosed amount of time for the loan term. Again this is ridiculous. - $6,000 for low jack. I explained that I wanted none of these and the salesman said there is nothing he can do on the first one listed for $2,000. I thanked him for his time and he stopped me and asked if I'd buy it for $24,500. Obviously yes as that's why I was there. He came back 10/15 minutes later with the same manager that I addressed when I walked in and explained I was here to test drive this truck. He went on to say he had a deposit on the truck with an out of state customer from Arizona who opted for the low jack. He went on and on about low jack and the benefits and what a pain in the a$$ it is to sell to out of state customers because he has to get things notarized. He ended with basically telling me he can't sell me the truck unless I go with the low jack. I shook their hands and said they should just sell it to the guy in Arizona then and left the dealership. He also had to throw in there that there is no other truck in this condition in the country It's now 11/29 and the truck is still listed and they have raised the price to $26,325. read more

Zeigler Chevrolet - This is the truck that apparently no other dealership has in this condition. - Car Dealers Near Me - Schaumburg, Illinois

Today was a good day working with Amber. Amber's personality is infectious. The service is top tier and I am happy with my purchase. read more

Zeigler Chevrolet - Chevy Equinox - Car Dealers Near Me - Schaumburg, Illinois

Amber was so helpful and patient and got me into a beautiful 2026 traverse! So happy with my new car!

*** Bait and Switch *** Went in to buy a used car. Fought me on the price they had listed online saying they couldn't honor it because market prices change by the hour. (Yes they really said that). To which I said your site right now shows a lower price. The manager asked me how much I'd like to pay over the price that's posted online. I said nothing and he finally agreed to honor the online price for the used vehicle. Then he tried removing the certified used car warranty that it came with and was posted online as coming with and said he wouldn't honor what was on their website. NEEDLESS TO SAY ID STEER AWAY FROM THIS DEALERSHIP, very sketchy practices here by management. Search the rest of the "bait and switch"reviews read more

Zeigler Chevrolet - Price and warranty listed in photo not honored. - Car Dealers Near Me - Schaumburg, Illinois

Mariya B was great and so was Lawrence! They were both very helpful and informative. Our trade went smoothly as well as the purchase.

Very helpful, informative, polite and considerate. The sales person comes highly recommended.

I am ecstatic to make the world aware of the fact Zeigler Chevrolet of Schaumburg has rectified every issue I had posted earlier. My personal thanks to Tim Marozas, the recently hired used car manager for the effort he put forward on my behalf. Looks like all is well at Zeigler Chevrolet of Schaumburg once again. Thank you Tim. read more

Mariya B was amazing! Lawrence from finance was flexible and transparent. In and out.

Pretty disappointed in this dealership. Quoted us way more than the sticker price and what was listed online. We expected the cost of taxes but they added all these extra costs at the end. We were so excited about the car. Don't waste your time here. read more

We came in to check out a car that's been online for weeks now. Great price, great looking car. We get there, and not 1 salesman tries to assist us. Hubby then walks up to 2 of them. We get 1 by the name of Willy, but I'm already left with a nasty taste in my mouth with their initial lack of interest to offer assistance. Anywho, we test drive the car, and it's nice and has everything we want. I requested the bill of sale to get the car purchased thru my credit union. They refused and stated that they had to speak with the finance manager for approval. THIS PLACE IS FULL OF $***... I told the clown to lose my number! I wouldn't purchase anything from them, I don't trust them. AT ALL read more

I had a positive experience while buying a car here. Juan Carlos was very helpful and knowable about every step. I would definitely recommend this dealership! read more

I got a car 2024 ev Chevy blazer it has been giving me so many issues don't want the car currently. And no one has helped about it. They try to put me in a new car once again but want me to be responsible for the remaining balance. I've been stranded so many times and have proof that the car don't work. No help at all!! . The only one that has been amazing is rich from service. But the car won't get fixed and they won't help me have the manufacture buy it back. read more

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I will NEVER buy a car from this crappy dealership. Went to go look at their practically empty lot on a Sunday for them to profile me and call the cops on me. The cop made me walk the whole lot with him to show him I didn't do any property damage. The kicker was that there was a couple looking at cars the same time I was but they called in specifically on me. Last time I checked it isn't illegal to look at cars on a Sunday. read more

I started working with Juan who seemed nice and helpful. Then Ethan jumped in (I don't know why). Ethan was dishonest and poor at communicating. I even missed out on the car I really wanted at another dealership because Ethan said he was finding me a brand new car that fit the description of what I was looking for (which I never even asked him to do, he offered). Ethan said Ziegler was going to "roll out the red carpet" for my car buying experience. I guess lying and then not replying when I asked for an update is the new red carpet treatment over at Zeigler. Found a car and much better service and Martin Chevy in Crystal Lake. Too bad Ethan had to turn out to be the stereotypical dishonest car salesman. read more

I wish I had taken a look here and saw all these terrible reviews before spending a single minute with these people. I called on a Friday prepared to go see a truck they advertised online. The person I spoke with told me a manager was using the car and it wouldn't be back until Monday. You have cars advertised to sell, that people can't buy immediately? Red flag #1. I emailed Thursday morning and Karla confirmed the vehicle was in. I told them I'd drive up (from an hour away) that evening. I called at 4pm to confirm they still had the truck and spoke with Karla's Manager, Stepahnie. Stepahnie confirmed the vehicle was still there but told me an out of State buyer put a deposit down however with their policy, a deposit only locks in the price and would not prevent me from buying the truck if I showed up and was ready to buy it. HUGE red flag right #2 but I proceeded to make the hour long drive to test drive the vehicle prepared to buy. 40 minutes into my drive I get a call just to confirm I'm still on my way so they can have the car shined up ready to show. I assured them I was in route and only 20 minutes away. I get there, there's no Karla, there's no Stephanie. Instead, I'm greeted by Chuck Fioravanti who pulls me up in their system, sees the vehicle I'm there to see and tells me he'll have it pulled around. After 7 minutes he returns to tell me that the service department loaned it out to another customer who was in a pinch. Are you friggin kidding me!!!!! I confirmed the vehicle was here 3 times before driving all the way up here. "I know, I'm very sorry, I have a few similar models". I was furious but kept my cool. I asked "where's Karla and Stephanie"? "They're part of our online team who book appointments but don't actually work out of this dealership so they didn't know our service dept loaned the vehicle out". What a shady operation! They gave me about $30 worth of gas for my troubles. This place will never see my business. Buyer beware!!!! read more

Worked with Tony to get a good price and warranty on a used car. He was patient and assisted my family with our questions and meeting in the middle at a price we were satisfied with. Good stuff! read more

I have never purchased a car here, but decided to get my 2016 Camaro repaired here. Overall my experience has been excellent, with the fact that I can schedule appointments online, with them providing shuttle service. I took a star off since there was a warranty repair that needed our help to intervene so that the warranty company would cover the repair. They also provide loaners, if available. Their prices are typically higher than local shops, but you get what you pay for. read more

I took my Malibu to get the catalytic converter replaced since it was in warranty time meant no charge for me, car was fine when I gave it to them... until I got it back and had a huge crack on the front of my windshield. I talked to them telling them they broke it and they just said no we didn't. I said I didn't come here with a broken windshield and they still didn't want to deal with me. This happened after another bad experience, I came here cause my car battery wasn't working right, they said they think they fixed it and I spent almost $300 for whatever they did, but the car was acting up still I took it back and they said they think they fixed it AGAIN and spent more money. I gave up and went to another more trusting place and they found the issue right away. It was a connection issues that was super easy to see and do. And sure enough my car was working properly. The people who work here are scam artist and just want to get as much money out of you as possible. I would highly recommend NOT to come here for any issue, let alone to buy a car. read more

Amazing! Our sales rep, Amber, was very helpful, knowledgeable and listened to our needs. The overall process was very simple, fast but yet very thorough! I recommend this dealer and would highly recommend Amber for your next car purchase. read more

Huge shout out to my salesman Daler, the sales manager Kyle, and the finance manager Dan! These guys went ABOVE & BEYOND! I arrived in an Uber, and these guys made sure I left in a new ride! They were all patient, professional, and willing to work with me! Daler the salesman did a GREAT job with checking in with me, while Kyle worked his magic on the phone with the banks! I'm telling you, if you give them something to work with, they'll do all they can to get you rolling!!! read more

Received great service from start to finish. Ted was helpful, knowledgeable, pleasant and funny. Appreciated their no-pressure manner. Would gladly return. read more

We worked with Ted to get a new car. He was so very helpful and welcoming. He answered all our questions.The whole process was very stress free. We went home with a new car and no hassle. read more

I should have looked at the reviews here first. Although my review is not as bad as a lot of these it is bad all the same. The salesman was ok, but the Finance Manager was very condescending, arrogant and downright nasty. I think the dealership is just fine but their deceptive practices is what's getting them in hot water. Look out for the maintenance contract and the Low Jack. I'm not used to working with shady dealers so I wasn't watching as close as I should have. I didn't notice all the hidden cost until I went home and looked at the paperwork. They handed me a tablet to sign off on the contract, so I never actually saw the real paperwork. They gave me everything on a flash drive and when I got around to looking at the detail a day later, I was flabbergasted. I went back and talked to the finance manager. He kept showing me my signature and basically trying to make me feel like an idiot. It worked; I feel like an idiot. I was going to go back up there but I've decided to cut my losses and learn from my mistake. read more

The man JUJU! i Stopped in from Arizona on my free time from visiting family and Juju gave me such a great time. In all honesty I know exactly what I am getting now because of him. If only He was in Arizona! we need him out here ASAP read more

What a waste of time! Saw a car advertised on their website and made an appointment for a test drive. I drove it, loved it and decided to purchase it. Well as others have said they refused to honor the advertised price unless I also purchased LoJack and their CarBravo warranty. Needless to say that this added significant cost to the advertised price. I wasn't even haggling they just refused to honor the advertised price. Don't waste your time going here, take your business elsewhere. read more

Bait and Switch alert Do not trust there internet pricing. Had a vehicle for 21,600 on the internet. First offer back was over30k. Even after I told them to remove the garbage, they still came back over 2300 More. I asked for further connection and upon agreeing on a price who I thought was a manager, and waiting 30 minutes for 100$ off there last offer. An incredible waste of my time. They enjoy it for the sport. I hope vehicle sits on there lot for years!!! Don't just walk from this dealership, don't bother going!!! read more

BEWARE! They are scam artists. Check very closely on what you are signing. They forged signatures to say we signed a carfax report with multiple accidents when we were told that there had been zero accidents. When we asked for the paperwork they had forged signatures on it (not even close). We asked around in the car industry and were told that Zeigler is the very lowest of the low and use so many tricks to con people Also that the owner is incredibly racist and sexist and posts these things online. read more

If I could leave zero stars I would. I had my steering shaft replaced on my car from there. About two weeks later car died and I had to have my car towed there to have them check it out. They had it for an over week and "couldn't find anything wrong". Since then it had been making awful sounds when I drove. I took it to Abbey Automotive and in 5 mins the owner found the issue. I will never step foot back into Zeigler. I will only take my car to abbey automotive in Hoffman estates for repairs from now on. read more

We found a really good deal on our family vehicle with the help of our salesperson Mariya. She makes you feel comfortable and easy to talk to through the process. read more

Tony Horton is the best at what he do, good hospitality, and drinks is all Im going to say!!!

Not a great experience. Suggest going elsewhere. I came from out of town and bought a 2019 Suburban that looked nice. It included an almost $2k charge in the purchase price for checking the used car over and making any necessary repairs to make it sale-ready. For $2k, some so-so tires were put on and a leak fixed, but I wanted to trust everything else was fine. Well, after driving it a month, I noticed the car just seemed too "bouncy" in front end. Had it looked at...slapped with a $2,600 charge for front shocks. The dealership was no help. Salesman returned my call; his manager didn't. They make you buy the expensive Lo-Jack. I probably should've walked away. I keep my car in a garage. and no one in my neighborhood has reported a stolen car. lol Oh, and ever since I bought the car, I have received annoying car warranty spam calls. Block a number and they call from another. Dealership probably sold my info? Not sure how this "warranty" outfit got my info and car information. read more

EDIT: after posting the below review, the following morning a customer service rep, Tristin, reached out directly to us to apologize and said the general manager sat everyone down in a room to discuss our experience. They offered to make it right and did. We came to a fair deal over the phone after not being required to purchase the CPO warranty and went back the following day to purchase the vehicle. That day it was a 5-star experience all around, we genuinely enjoyed all we worked with. Whether our first experience was an off day or what spurred a final end to questionable behavior, I can't say, but were it not for the first experience my rating here would be 5 stars. "Misleading and scummy dealership that used tactics we can't believe are even legal. We were drawn to Ziegler and drove 2.5 hours one way for a Tahoe that was listed at what appeared to be a great deal on their website, it was noted to be "CPO ready". When we arrived, after working with the least-engaging salesperson we had ever encountered, the used car manager specifically said they don't offer it certified to begin with in order to offer customers flexibility. If we wanted it to be certified we could pay, and Ziegler would have some wiggle room on the $4,800 certified warranty price. After stating multiple times we were already over budget, trying to get anything off the price of the vehicle as is typical when buying pre-owned, we finally agreed on the list price after they wouldn't budge, arguing it was the cheapest option around and if they didn't sell at the list price it would be sold back to the auction, no more decreases. We sat down to review the final contract, at which point the used car manager informed us the $4,800 CPO warranty was in fact required to purchase the vehicle with no wiggle room on price, making the effective list price to drive away with the vehicle that much higher than was clearly advertised on their website, which also would make the Tahoe no longer the so-called best deal as they claimed. We were flabbergasted and argued that it was a misleading scam, which the used car manager in his own words agreed with and admitted he didn't plan on staying at the dealership much longer than the month he had been there because of those practices. Ziegler dealer group owners: if you are reading this, you should be ashamed of these business practices, they tarnish the already negative opinion people have of car dealerships. I would barely expect this from a third party dealer un-associated with a car brand, and I can't imagine General Motors would enjoy knowing their name is associated with this either. BBB complaint has been filed." read more

WILL LIE TO SELL YOU A CAR WITH SAFETY CONCERNS!!! When asked, Brakes said to be 5mm all around? Less than 2mm in the rear! Alignment was a concern they said it was corrected? Alignment numbers say otherwise... Underbody supposedly looked normal? Previous damage from last owner (AC condenser & splash shield) Fuel filter and oil were not changed like they said the did. Lying to your customers to sell them something has to be one the most dishonorable thing a business can do, plus You're looking at over $1000 in damages and repairs if you are buying a car from them. read more

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If I could give zero I would. I went to purchase a used vehicle from them that was listed at $13,582. They came back with final numbers at $23,000. Crazy fees and claiming you have to purchase the low jack they installed for $2,500. I can't believe the had the audacity to present such crazy inflated numbers. Buyer beware!!! The epitome of why used car salesmen get a bad name!!! The same vehicle is now listed for $15,600. Scammers!!! read more