I hired HVAC Hunters for a refrigerant recharge. The technician told me, based on his professional…read moreexperience, that this recharge would get my system through the summer. I took him at his professional word and approved the work on that basis. It did not last 12 hours. The system stopped working the same day. Only afterward did I read the fine print on the invoice, which says the opposite of what I was told in person: that a recharge carries no guarantee of operation for any period of time and that the refrigerant may keep leaking. So I was sold a "summer" fix verbally, handed a disclaimer in writing, and left with a system that quit before the next morning. To make it worse, no one had the courtesy to call me and let me know the outcome of the conversation with their technician. Having managed large operations for years, I know there's a right way and a wrong way to do business: set honest expectations, stand behind what your technician promises, and communicate directly. None of that happened here. My advice, get every promise in writing before you approve any work, or better yet, call someone else.

My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

We just had our air conditioning/ heating system replaced by On Call. They sold us a 4 ton System…read moreby Rudd. Their price was reasonable. They delivered next day, on time. The technicians were courteous, highly skilled and respectful of our home. The job was done in six hours. the finished product is beautifully done. We couldn't be happier. We highly recommend On Call.

The best in the business highly recommend them! I usually have Eddie or Vinny and they really know…read moretheir stuff.

Been using them for my parents house for over 10 years. They come and install the windows units…read moreevery summer season. At the end of summer I usually call them to have them remove it so I can close the window. Yet this time I was cheap and didn't call them to remove the unit. During the recent snow storm we got major drafts coming in that made it uncomfortably cold. So I called Joe and he had his guys out here in a jiffy to remove the unit. I think I'm finally gonna go w one of his custom installs for my parents house so I don't have to have them back out to remove it. Thanks Joe your team has been Epic!

Joe sent a guy out who was courteous to my tenants and saved me a lot of money in the long run…read more No, these guys are not the cheapest out there, but in my experience, they did what they said they would do, and they did it on time. Joe was a good guy to work with on the phone. He will certainly be the first one I call to service my other units.

Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company…read moreinstalled my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning.

He not only fixed my boiler issue, he walked me through the process and taught me how to…read moretroubleshoot should anything ever arise in the future. 10/10!

In my book, Airtronics is the best HVAC repair company in the city. How often can you call a…read moreservice company, talk to a friendly person, book an appointment with ease, have the technician show up on time, do fast, high-quality work, and charge a fair price? Airtronics checked every one of those boxes. They've delivered that same great experience for me on two separate service calls over the past couple of years. Reliable, professional, and fairly priced. I recommend them wholeheartedly.

After working with this service for years after recent staff changes the decline in quality of…read moreservice and attention to repair are marked. Missed appointments multiple times with no notice or calls, improperly installed filters and missed mechanical issues have resulted in loss of time and money.

Leor was very honest and trustworthy, and he did a great job of finding the problem in my AC unit…read moreand fixed it right away. We had a condensation issue that affected the wall of our closet and Leor advised us that this is due to a broken belt that needed to be replaced. He did other maintenance work as well and charged us a reasonable price for everything. Highly recommended!

I couldn't be more happier with the service Leor provided for my home. We currently recently a year…read moreago purchased a house in the Long Island Area and for the entire year my house felt either too cold or too hot. In which i knew I had to find a technician to come and advised what was the reason for it. Leor was able to give me an appointment right away and once here he was able to address all the concerns I had. If it wasn't for his expertise I would have never known my kids and I were breathing filty air since I had no filter in the AC unit in which caused the Coal area to be full of dirt. I would recommend his business to anyone looking for a reliable, educated and knowledgeable Tech. Now and days everyone is just trying to look where to take more money from and here it wasnt the case! 100% highly recommend anyone looking to get a great well job done!

Very good AC installation service. Vlad is courteous, professional and very knowledgeable about the…read morebusiness and he goes out of his way to talk you through what AC installation is best fit for you. Had good pricing options that were well worth the high quality of his work. Keep Brooklyn strong and Shop Local Business.

Great service and price was well within expected range. Technician showed up on time and explained…read morethe work performed and answered all of my questions.

Had an emergency they were amazing arrived quickly less than an hour from my initially phone call…read moreand identified problem immediately and corrected it !! Matthew is an amazing technician very knowledgeable and professional he is an asset to 24/7 HVAC LOCAL OF LONG ISLAND. Would highly recommend this business for all your HVAC needs. Great customer experience !!! Will definitely use them again and recommend to friends and family.

Buyer beware! I can…read morenow understand why this company has numerous 5-star reviews. Initially, I had given it a 1-star rating (if I could give zero, I would). However, I was advised to remove my initial review or our project would not be completed. On Father's Day morning, we called this company for an emergency due to issues with our boilers. Initially, we were impressed by their prompt response and diagnostic services. However, working with David and his company turned out to be the worst experience we could have had. David promised us a new HVAC system (water heater and heat pump) within a day or two. This has now turned into three weeks. The communication between us and David was terrible, and he even threatened us. To make matters worse, he left our family in the middle of a heatwave, with a newborn baby! David has said vile things to my family because we asked questions about the work that was supposed to be completed and complained that the service we paid for was not complete. He was angry that we filed a complaint with the financial institution we worked with to get the work done he removed the breaker from the heat pump system and told us that "our children will suffer tonight" ( heat wave in affect and it's over 100 degrees in the home ). His words were so disturbing that they are not allowed anywhere near our property. They also damaged and left a hole in our ceiling. After stating that someone would come to fix it, just like they usually do, no one came, and they didn't even bother to follow up. We had to pay someone else to come and fix it. We took out a loan for a specific system and he promised us that system, yet installed a cheaper lesser system with equally bad customer service. Once the job was reluctantly "finished," our heat pump didn't work, and we had to call in and pay other companies to not only evaluate the work this company did but also fix it. We later found out that the work they did could have resulted in a fire if we had kept the unit running. Not only are they dishonest and take advantage of emergency situations, but they also do horrible work.