Our third visit to this classic Mexican restaurant in Monroeville. Although we often go to MadMax 'cause I love the fish tacos and margaritas, tonight we wanted classic Mexican fare, and the atmosphere and decor seems fun in Patron. I decided on the Enchiladas Mexicanos (I believe, since I'm still a bit upset by the experience). I asked for a bean enchilada and two cheese enchiladas with onions, further specifying I wanted the onions inside. The Asian (since I did not get his name this is my only way to identify him for you) bartender/waiter seemed put off about the onions inside the enchiladas. Why, I thought, as I've gotten onion and cheese enchiladas lots and lots of times in other Mexican restaurants. When our bartender brought the order he said 'This is the last time you can ever order these like this again! The cook said it was really, really hard and he'll never make it again'. The he muttered 'he was really mad.' I was shocked and humiliated. I was scolded for what I ordered and for what reason? Didn't he know such a statement would most likely keep me from ever coming back? My husband and I just looked at each other and said 'what was that?" I decided to keep my mouth shut since the Pirates were winning on the Root channel and the salsa was good enough. As I dig into my enchiladas I discover the two (oh, so difficult to make onion and cheese enchiladas) were in fact just a couple corn tortillas wrapped around a couple slices of onions. That did it. When our very missing bartender finally returned, I sort of lost it. I confronted him about scolding me and low and behold look how difficult these were to make I pointed to him on the plate! No Cheese even! He told me to 'calm down' and I said how dare you, after the scolding you gave me about how tough the enchiladas were to make......The manager came out and I told him about it. He was nice, and removed my meal from our check, but it was too little too late. read more

Patron Mexican Grill just opened up in Monroeville so I decided to try it out. I grew up in west Texas and Mexican food has been and will always be my favorite food. The service was fast and the chips and salsa were good (the same as El Campesino), but that is all that was worth going for, which no one goes for just chips and salsa. The rice is generic and salty and the beans were ok, but nothing to talk about. The beef enchilada was decent but dry as there was very little sauce on the plate. Also, the tamale was ok, but I've never had one just covered in melted cheese with no sauce on top. This isn't anywhere I will be rushing back to, or maybe even ever going back to. If you're in Monroeville go to El Campesino, a family run place, or even Don Pablo's (a chain) which are both much better than this place was. read more

I was born in raised in Chicago, a town with a much larger Hispanic population, and I've been complaining since I moved to Monroeville 5 years ago that there really isn't much good Latin food in the area. Patron was the answer to my dreams. I don't know why so many people are complaining about the bright colors or the race of the wait staff. The reason for the non-Hispanic majority of wait staff is most likely since these guys this new restaurant on the other side of Pittsburgh, but still run the original place in Wexford. Just because they opened a new restaurant doesn't mean that they spontaneously multiply their numbers. As for the decor, if you're not into the bright colors, I suggest you never travel to the southwest, or for that matter Mexico. My family has been to Mexico numerous times, and this place is about as authentic as you can get. I forget the name of the province that the chef is from, but it is somewhere near Cabo San Lucas (baja california), and they're actually known for their tasty cuisine. My wife and I go into Patron at least once a week, and I've managed to try many different items off the menu. I think their tamales are just as good as the ones I used to get from my good friend's grandmother every Christmas. They most certainly will let you substitute rice for beans or vice versa, but I recommend both. For those that measure a Mexican restaurant by a burrito, I suggest you read up on the origin of that food. It is an American invention, so it's the last thing I'd use to judge a place. The Chile Relleno is great, as are the enchiladas with red sauce. Something I had never heard of, but thoroughly enjoy is the Chipotle Chicken. Oh, and be sure to check out their specialty Fajitas, some have chorizo & carnitas, and are wonderful! If you want real authentic Mexican cuisine, go to Patron. If you're looking for a giant burrito and the simple standard yinzer fajitas, go to Don Pablo's. read more

This place..THIS PLACE!! So good! I decided to randomly come here on a Monday night for dinner and a drink. Low and behold, Monday night they have the best specials!! Low price tacos and margaritas (that taste WAY better than Mad Mex) which I'm not surprised because it is truly an authentic Mexican restaurant. We will surely be back, everything was amazing! I always gets the house margarita on the rocks anywhere we go and it's one of the best he's had, I also had the strawberry frozen margarita which was also one of the best I've ever had! The tacos were to die for they really hit the spot :) and I can't forget the fact that they have fresh, hot chips and home made salsa as soon as we were seated which were (you guessed it) seriously the best I've ever had!!! We'll be back :) read more

This was my 3rd visit to Patron's in Monroeville and I truely thought that maybe I had finally found a decent Mexican Restaurant , But sadly no. being from California I guess I was expecting to much . Our server, Pablo, was very slow in acknowledging our presence, about 15 minutes before He or anyone even brought water. Drinks were the best part, food could not have been anymore bland in taste. very sad again. would I come back, maybe for the drinks, but definitely not the food. well hopefully I can now find another mexican restaurant as I do miss the true mexican flavors of the west........ read more

They refused to substitute anything in a burrito, and when it arrived they yelled at me for clearing off a spot for the plate, saying that it's hot "like I asked for" when I didn't. The only good part was the chips and salsa. read more

Anything above 2 stars would be generous. I get the draw of a true Mexican restaurant where everyone speaks in broken English. A waitress snuck up behind me at the bar and deposited a bowl of chips (warmed so nice touch). The bartender was awol. I ordered a beer and was impressed by the size especially for $8.00. The waiter brought out my entree and warned me the plate was extremely hot, but the enchiladas were strangely like warm. They were also buried in shredded lettuce and sour cream. I finished it and left a tip much more than I should have, probably out of pity. read more

The food at Patron is bland and mostly tasteless which is hard to pull off for Mexican and the decor is aboslutely horrible. If feels like you are eating in the childrens playroom there are so many bright colors everywhere. The chips were also bland but the salsa was pretty good. read more

I had an amazing meal there. The drinks were on point and so was the staff. Instead of going to the McDonald's next door stop in here . I see a lot of reviews on here about pricing and I can say personalIty I think its perfect pricing for the serving size you get. I took so much chicken home from my fajitas I made two more for lunch the next day. read more

The Grand Burrito! Oh my! Huge, and delicious! Our waitress was a doll, service was fast, and the Fiesta Rita... yummm! Definitely will go back! read more

Maybe 3.5 stars. The first thing that you notice upon entering the restaurant is the colorful chairs, tables, and streamers. We waited for a few minutes at the entrance for the seating host. A man finally showed up and directed us to a table. The server took our drink orders and asked us if we were ready to order food. My husband replied that we needed a few more minutes to look at the menu. The server thought that he said that we wanted tortilla chips and salsa. Well, OK. The server returned with two waters although my husband ordered a soda. My husband again requested a soda, and the server brought it out with the chips. I ordered the Patron Quesadilla Fajita, which says in the menu "filled with your choice of marinated sirloin strips, marinated chicken strips & shrimp." I actually did not get to choose among those three because they are all included. My husband ordered the Patron Fajita. We both enjoyed the taste of the food, and his fajita generously contained very large shrimp. read more

1st time to this restaurant . I should have known this was not going to be a good experience from the get go. The menus have things marked out my marker. Ok one item I get. Numerous items I do not.The sign with the hours was digital but have a paper over one of the time instead of changing it. These little things point to if a business takes care of the small things. Ok one item I get. Numerous items I do not. The best part was the queso. The tacos were bland. The rice ..... Bland. The decor was nice but past that not much else, 1st and last time to this place. read more

The Monroeville location is much better than Fox Chapel. attentive service, colorful atmosphere, good margaritas, good portions of good food. read more

It was good,I'm not a real Mexican food eater. Just got the patron fajitas. Meat was seasoned very good(chicken). Definitely not Taco Bell,the person I was with had a burrito that looked like a loaf of bread read more

Had Lunch no. 1 consisting of soggy taco with tasteless beef, bland chili relleno, and record beans. Wife had shrimp tacos, said shrimp was tasty but also a soggy presentation. Lots better food down the street. read more

Came here and immediately regret it! The guacamole was the same cheap pasty kind you can get at any hole in the wall mexican place, the prices are insanely overpriced! I paid 6 bucks for a tiny kids size quesadilla! They also have zero customer service! So mad i wasted my time and money here! read more

First time here and wasn't impressed. Margaritas weren't strong at all, they tasted like there was no alcohol in them. Ordered a chicken burrito and the chicken and rice inside were dry and bland. Very sloppy looking. Only plus was that our server was really nice. Won't be returning. read more

Loved this place! Went to dinner with here on a business trip in Pittsburgh, I ordered the chili colorado. It was the most authentic Mexican food I have had in years. The service was great, prompt service and our glasses were never empty! The decor was very bright and fun. I would recommend going back. read more

Food tastes great to me! In comparison to the phony wanna-be Mexican restaurant that resides across the street, this place is delicious. fairly priced, hot food everytime, helpful staff, delicious drinks! Loved it from the apps to the desserts. read more

Went on a Saturday evening at prime dinner time...6 pm...and only had to wait 10 mins for a table. Staff was pleasant, but service was very, very slow. Chips and salsa are excellent and refills were plentiful! Fajitas were super yummy, portions are huge, and prices are very reasonable. read more

We come here a lot. It's one of our favorite go to places. The food is authentic, quick service and great prices. One of my favorites are the enchiladas suissa. They have the best salsa I have ever had which is free and comes with endless chips. The entire waitstaff it's friendly. read more

First time at Patron. The restaurant is very nicely decorated, a very festive place! Our server, David, was excellent and attentive. The food was good, but not as flavorful as you would expect from Mexican food. The chicken fajita was huge, but no cheese was served with the fajitas. The enchiladas in 4 different fillings, chicken, beef, bean and cheese could have had more flavor, but I do not get the shredded lettuce and tomato slices served on top of the enchiladas. The chips were warm, crisp and delicious. The salsa was awesome. We will definitely return! read more

It is FREEZING cold. I asked several times to turn down the air and it was not done. I also overheard several other people ask to turn it down. They did not. All of their decorations hanging from the ceiling were flapping in the breeze. It completely ruined the meal I was so uncomfortable read more

Well, if you want a good margarita go here However, the food is just ok. Most wait stFf are really friendly but so show our bill is messed up all of the time. read more

If I could give this place no stars I truly would! The customer service is ridiculous! The waiter Alejandro (Alex) was so nasty to me and my friends. He was so unprofessional and rude to all of us. He also questioned whether we had enough money to pay for our food! He was embarrassing us. We came for a going away dinner and he messed up or experience. We will never be back! read more

Really mediocre. Nachos for appetizer. Mix of some bland cheese sauce and some shredded white cheese - zero flavor - and not in the oven long enough to melt the cheese. Fish tacos -- corn tortillas wrapped around tiny pieces of fish with lots of fried breading. served with a creamy sauce and some boring salsa. No cabbage. Nothing worth eating. My friend had a chimichanga.... doused with that same bland flavorless cheese sauce. Service was fine. Food was terrible. read more

Bright friendly atmosphere, cheerful staff, quick service, hot food that tastes good. I do not have anything to complain about with this place. Free fresh chips and salsa brought to the table as soon as you sit down is always a plus and the way it should be. Go for lunch and use one of the Enjoyment Coupons and you can both eat for $4 plus tax and tip. The place is clean and the temperature inside is always just right, not to hot or not too cold. What else do you need ? read more

If you are looking for authentic Mexican, don't stop here. Where the food was "okay", the salsa was terrible. I don't think they know what a jalapeno is. Price was reasonable but the decor was cheap border town over-the-top. This is definately more California Mexican as opposed to Tex-Mex. Basically gourmet overkill instead of "real". Try Picante's in Delmont or Old Mexico in Belle Vernon instead. read more

Easily one of the best Mexican food I had in recent times. Pollo Compadre & Chipotle Shrimp were too good. We are planning to have dinner on valentines day here. read more

Delicious and GREAT service! Coffee was horrible (I know, who orders coffee at a Mexican restaurant? But it's 1° out!) Fast service, nice menu selection, and reasonably priced. read more

Today I went into the monroeville location. It's cinco de mayo and my brothers birthday was today as well. I ordered a blue mango frozen margarita. When my drink got there, it was melted and tasted like mango flavored tequila, it was so strong. I took 2 sips from the drink and told my waiter (politely, I'm a server myself, so I am never rude) that I didn't like the drink and I just wanted it off my check. He got the manager, well the manager tried to convince me that it melted because it's hot outside, we were inside. Then proceeded to blame it on the margarita machine. Instead of just taking it off the check and seeing an unsatisfied customer, he missed the mark on having great customer service. I will not be eating there again based off that alone. Food was good and my server was good as well. Just a problem with management. read more

This is not the best Mexican restaurant I have ever been to... They were not willing to cater to the most simple requests like adding tomatoes to my taco. I ordered a side of guac and it came in the tiniest little cup and they charged me $2.50 for it! The food was okay, but there are better restaurants for better prices read more

This was honestly a horrible experience. I took my mother here for mothers day as well as my two younger siblings. Customers be aware! This place Nickel and dimes you whenever and however they possibly can. First, they up-charged my mother for asking for red salsa instead of green salsa and then proceeded to not give her the correct order anyways. Next, they tried to charge my brother 1 dollar each for any additional "small" tortillas for his left over fajita meal (meal only comes with 3 tiny tortillas). This is ridiculous consider our meal was well over $100 not including tip. When speaking to the manager, she simply said "it's all about making money here" which immediately made me furious since one would think the customer is always right, and they would want our repeat business. They 100% lost me as a customer and I hope anybody who reads this will think twice about giving this greedy company any of their hard earned dollars. Sincerely, N. read more

The food was great, the service needs some attention. Soon after we were seated, a waitress stopped by and said she would be right with us to take our order. Then less than a minute later, a different waiter stopped by to take our drink order. The initial waitress then stopped back to take our drink order and we told her a guy just took it. She was confused and then upset with us because we didn't tell the 2nd guy that she had told us she would be our server. We overheard them arguing about whose table it was and then the guy showed back up saying he had just come back from his break so it was his turn and the hostess didn't speak English so everything got messed up. From then it was smooth until the food was dropped off and we both asked for a refill and he only brought one. Then we never saw him again until after we were finished our food and my husband still never got his refill so I got up to tell the manager and the hostess that we hadn't seen our server in awhile. He reappeared and apologized saying he got busy and forgot about us and took care of everything after that. The server was very nice but my biggest complaint would be the manager who was sitting on her cell phone the entire time. We didn't see her circling the tables to check on them and when we walked out, the hostess said have a nice evening and the manager looked up from her phone and then right back down at it with no acknowledgement whatsoever, despite the fact that she was aware of the service issues we had. My husband is an executive chef and has been in the industry for over 20 years, so we are very well aware of basic service protocol and how important it is to the success of a restaurant. 4 stars for food, 2 stars for service. read more

My husband loves Mexican food and we eat at Mexican restaurants as much as possible. This is one of the better ones I have been to. Traditional atmosphere and very pleasant. Food came out nice and hot. Cheese dip was the best and the tacos where excellent. Thank Carolina for wonderful service read more

This place used to be our favorite it has gone down hill and the service is awful we will be trying other Mexican restaurants and not returning here. It's sad what this place has become read more

We stopped there on Saturday for lunch. Our lunch was awesome. We go the fajita taco salad. While you may be thinking yeah okay it's a salad. It was not your normal salad. It was served in a fried flour tortilla in the shape of a taco. The filling was your typical fajita fillings. However the chicken was great! The marinade was flavorful and the chicken was grilled just right. This is a must try for anyone that likes Mexican food. read more

Food good service excellent!! Very entertaining especially if its your birthday! Margaritas excellent price and flavor!!!

very beautiful decor. friendly staff. greeted at the door with a smile. waiter was attentive and helpful. menu is massive. many choices. food is good. very nice experience read more

Great service and well above average food. This is our favorite for Mexican Food in Monroeville. These folks really care about the customer experience. Food is delivered piping hot and is delicious. read more