Great service, great attitude, great price! Took my import…read morethere and had the work done for a fraction of what the dealer charged... and it was done in a couple of hours! Dont go anywhere else!

My wife took my car in for clicking CV joint since I'm in deployed to Korea and couldn't do it…read moremyself. They replaced it, but did something to cause the ABS to come on and stay on. They told her they had the top of the line code reader and it was saying the code couldn't be cleared. They never denied that they set the light off. When I called up there to clarify and see what their solution was, the owner was very short with me, insisted that the it couldn't be fixed. When I asked if we took it to another mechanic and got it fixed if we could bring him the receipt for him to reimburse us and he was adamant that he would not. We took it to Automotive Supercenter on the loop so they could look at it. All it ended up being was a dirty ABS sensor.

great communication with very affordable prices. was in and out in 20 minutes. would definitely…read morerecommend

All Star Muffler & Brake impressed me with their fast service and fair price. Chris was honest…read moreabout pricing, and got me in quickly. I bought an exhaust system that would have been hard to do at home without being able to lift the vehicle. All Star removed the original exhaust system and installed the new one in an hour. The shop down the street in White Oak, TX wanted to charge me double All Star's price. I'm happy to do business with All Star Muffler & Brake.

Prices fluctuated in the quotes they sent out. Up charge on parts is astronomical…read more Will not install and or service supplied parts. Will charge multiple diagnostic charges. Sends reports and wast time on pricing things that do not pertain to the problems your truck is in for.

My mom is 81 and had her heater fixed and the service from this company was fantastic .....she…read moredropped car off and they took her home and had it fixed by the afternoon...... kind honest people that did a great job......will always use them for any car repairs I have

They got me in and gave me great care. I received a report on my air conditioner and then they…read moreserviced it and returned it soon thereafter. It was really affordable and I would definitely give them my business if I need help in the future. They were very professional as well.

Took the wife's Mini Cooper clubman for some break work. Not the easiest vehicle to work on, BMW…read moreengineered. She was leaving on a trip the next morning, Caitlyn, Danny and the team got the job done on time and done right. This is the second vehicle I've brought them and couldn't be happier.

Been using ntb for 4 yrs for 3 vehicles, but loosing faith…read more Shop manager good & friendly, store manager unfriendly and incompetent-but last day of employment...hopefully new manager repairs costumer relations. Oil changes take minimum of 1 hr, and almost always forget to top off washer fluid...but open till 7 (that is convenient). Watch for hidden charges (like tire rotation fee during oil change when tires purchased in store) and shop hand laziness-check everything in place before leaving...large turnarounds, and it shows at times. Mostly used for convenience of long shop hours, and good tire prices. 50/50 average service shop..2.5 stars

Absolutely horrible customer service. I called ordered tires, had a conversation with the person…read morewho ordered tires Explaining that my rear pressure sensors were out but I had a set to replace them. He said to bring them and they would install them while putting tires on. I take off work to go get them put on and the woman that was in charge said they will not use my parts per "company policy". I called NTB on site and they said we have no such policy and she spoke to the woman in person and she still continued to argue and gripe about it. I will never come back to this place again. There is no customer service at all and they act like you are a burden when you're here trying to get work done.

We bought 4 new tires a few months ago at Firestone in Longview. Our mechanic was replacing our…read morepads and rotors today, and on the rear passenger wheel, 3 of the lug nuts were seized and snapped off while attempting removal. In 50+ years of changing tires, I have never seen such an issue. Whoever it was at Firestone must have put on these lug nuts so tight that it caused them to seize on the threads. As a result, more expense for us. This is far from the first issue we have had with these "technicians" at Firestone Longview. They are careless clowns.

Service was amazing Tyler really made me feel comfortable while also making sure I left with what I…read moreneeded, even though I showed up 4:30pm (Mind you they close at 5:00pm) and to top it off I left my wallet back home so had to drive back home n back so now it's 5:07pm and Tyler was still calm & collective never bothered him that he was about to be off in a couple minutes on a Sunday afternoon, I don't know about you but I know 99% of everyone of you would've said no sorry come back tomorrow but Tyler said give me a minute let me make a phone call......... then said I got you. Tyler deserves a raise!!!!!!!!

Fabulous ppl!!! Great affordable work on diesel truck and gas golf cart!!! So professional and…read morewonderful ppl.

From the owner: We repair cars, trucks , tractors, trailers and heavy equipment, and small engines.read more

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.