Avoid PMI Georgia at All Costs - Unprofessional, Unresponsive, and Untrustworthy…read more I strongly advise against doing business with PMI Georgia. My experience with this company has been nothing short of a nightmare, and I feel compelled to warn other property owners before they make the same mistake. First and foremost, PMI Georgia was most of the time completely unprofessional and unresponsive. Communication with them was incredibly frustrating, they do the bare minimum, provide vague or incomplete responses, and fail to follow up on important matters. Property owners are often left in the dark, scrambling to get answers regarding their own investments. Their business practices are questionable at best. The way they handle bookkeeping, accounting, and financial reports is confusing, disorganized, and raises serious red flags. Instead of offering clear, transparent financials, they force property owners to do unnecessary calculations just to make sense of where their money is going. This level of disarray is unacceptable for a property management company entrusted with handling rental income and expenses. Furthermore, PMI Georgia does properly communicate with property owners. They lack accountability, show little regard for owner concerns, and frequently cut corners in property management. They will do the absolute minimum required, leaving maintenance issues unresolved for extended periods and failing to ensure that tenants receive proper care. Their negligence and lack of professionalism should not go unnoticed, and under no circumstances should you sign a management contract with them. Given their alarming practices, I believe the Better Business Bureau needs to investigate this company. Property owners deserve a management company that operates with integrity, transparency, and professionalism. PMI Georgia is the exact opposite. Do yourself a favor and find a reputable, responsible property management company instead.

Avoid PMI Property Management at all costs…read more As a property owner, my experience with PMI has been a nightmare--filled with shady charges, evasive communication, and practices that feel like outright theft. If you're considering them, please read this first. I signed up for their highest-tier service, thinking I'd get premium care. Instead, I got a flood of suspicious repair charges. A ceiling fan issue? $200--just to flip a switch. A burnt-out light bulb? $100. A water heater? Over $3,200. These weren't rare occurrences--they happened regularly, with no consultation beforehand, just deducted from my rent or I was informed I had no choice but to contribute the money immediately to a fund. Then came a fire at my property. I didn't even hear about it from PMI--I found out through my HOA. When I called my property manager, Rachel Kinnard, she casually said, "Oh, you heard about that?" No urgency. No concern. She promised to call me with details--never did. I expect had I not called, they would have sat on that information all weekend. I had to chase her down for vague answers and never got clarity on who paid for the repairs. My girlfriend and I started tracking these so-called repairs and found they were all done by the same company--Home Pro Solutions, which, surprise, is tied to PMI's owners. They're sending work orders to their own contractors, inflating prices, and billing property owners like me. When I questioned a $2,800 charge for a plumbing leak and sent in my own plumber to observe, the price magically dropped to $200. That alone says everything. Even when their own contract says repairs over $500 require my approval, PMI routinely ignored that clause. Their excuse? "Emergency" work--which conveniently bypasses owner consent. The worst incident involved a storm-damaged tree limb. PMI quoted me $1,700 to remove a single branch and $2,500 to remove the tree. I said I'd do it myself. Rachel claimed the contract forbade me from entering the property--false. Georgia law gives property owners full access. When I refused the service, they did it anyway--admitting it wasn't hazardous--and then tried to charge me. When I objected, they still withdrew $498 from my emergency fund. Repeated calls to Rachel were ignored. When I escalated to her supervisor, Beth Brown, the response was just as dismissive. This is a company that profits off confusion and silence. They exploit owners by pushing inflated repairs through their own vendors, stonewall you when you ask questions, and hide behind contracts they don't even follow themselves. Rachel, in particular, has been the most unresponsive and unprofessional manager I've ever worked with--and I paid them over $390 a month to "manage" my property. I have just days left with PMI, and I couldn't be more relieved. I wouldn't recommend them to anyone. If you value your time, your money, and your property, stay far away from PMI Property Management.

I chose this company to handle my rental property for me, as I just didn't have the time to do it…read moremyself. And I have to say, they have done such an amazing job. The process was easy, they got a tenant in right away, and have taken care of any maintenance issues that have come up. The owner Brett, Candace, and the entire office staff were all very friendly and helpful through out the entire process.

I would NOT recommend this company! They are TERRIBLE! They…read moreallowed a tenant to move-in without putting the water bill in their name. Then they left me to pay the $6,000.00 water bill after the tenants were gone. They failed to properly "manage" the property! Additionally, they hired a plumbing company to "fix" a water leak but failed to inspect the work to see if it was actually fixed (which it wasn't)! The water leaked for SEVERAL MONTHS before I discovered it. It appears that they are only concerned with collecting their portion of the rent! Trust me ... don't use them! They're TERRIBLE!!

Thank God this place has New Owners. They've already made massive improvements. A rare find to have…read morea company like them to take on such a huge undertaking like East Ponce Village. Their motto is Believe in More. They believe in improving the lives of the people that live there and work there.. God Bless them.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Do not deal with this company they are con-artists and crooks. They bring you in at a reduced rent…read morerate and then raise your rent the maximum each year. Then they accuse you of smoking in the apartment when I did not and left it cleaner than when I entered it and stole my security deposit with no proof. This was nothing but an excuse to take my money so they would not have to pay for the apartment to be painted They claim to do background checks and the derelicts they brought in were the most disruptive people I ever lived with. When I called to complain about it they did not return my phone calls.

this is the most unprofessional company i have ever seen. my relative landlord uses them and they…read moreneed to be reported to the better business bureau. they fix nothing in a timely manner. when complaining to the owner of the company it seems as you have to wait even longer. i hope these are not racist acts. also, what company would keep dogs inside of it. what about customers with dog allergies. the news needs to be called on them and maybe things will change.

Great group of dedicated professionals ready to assist you with your commercial or residential real…read moreestate needs. They go above and beyond for their clients and will always do whatever it takes to make you feel happy, reassured, and ready to take that next step. Would recommend to anyone looking to purchase property in Newnan or the surrounding counties.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

My agent Savy Roberts was excellent. They are exceptional in every facet of home sales. The house…read moresold very quickly. I would highly recommend!

My Rent Source has proven themselves worthy of my praise! I recently had a maintenance issue and my…read moreRent Source Repair Coordinator was AWESOME, -COURTNEY WELLS! Ms. Courtney is Dedicated, Determined and Dependable! I really appreciated her hard work and efforts to make my family happy. This was my first time having a maintenance issue and I wasn't sure how well this process was going to work... Well, I was thoroughly impressed... A big Thanks to Ms. Courtney Wells... Excellent customer service! Keep up the Great work! The Taylors

One of my future tenants was scheduled to perform a pre-move-in walkthrough before her lease began…read more I had no objection to that. In fact, I assumed a representative of My Rent Source would accompany her, answer questions, document the condition of the property, and ensure the visit was properly supervised. Only after everything unfolded did I learn that the tenant had been given the lockbox code and allowed to enter the property alone, four days before her lease began, without any representative of My Rent Source present- and without changing the lockbox code after her departure. As the owner, I never expected that a prospective tenant would be given independent access to an occupied property before they had any legal right of possession. Had anything happened during that visit--a personal injury, damage to the property, missing belongings, or even a dispute over the property's condition--it is difficult to see how that would have benefited anyone involved. It unnecessarily exposed me, as the property owner, to potential liability and avoidable disputes. To be clear, this is not a criticism of the tenant. She was following the instructions given to her by the property manager. My concern is with the decision to provide unsupervised access before the lease commenced. This experience was especially troubling because it occurred alongside another issue involving my tenant's security deposit. When I terminated my management agreement, My Rent Source continued to hold my tenant's security deposit in escrow. Rather than promptly transferring those funds to the new escrow holder as contemplated by our agreement, the transfer became intertwined with an entirely separate dispute between My Rent Source and me. In my opinion, a tenant's security deposit should never become a bargaining chip in a disagreement between a property manager and a property owner. Those funds belong in escrow for the benefit of the tenant, subject to the terms of the lease--not as leverage to resolve unrelated business disputes. Regardless of who ultimately prevails in a disagreement, the tenant's money should remain insulated from it. Fortunately, these issues were eventually resolved. However, the combination of discovering that a future tenant had been given unsupervised access to my property before the lease began, and then experiencing delays and complications involving the transfer of an escrowed security deposit, convinced me that it was time to move my property elsewhere. If you're considering hiring My Rent Source, I encourage you to ask detailed questions about who is given access to your property before a lease begins, how security deposits are handled when management changes, and what procedures are in place to keep tenant escrow funds separate from disputes between the management company and the owner. Those are questions I wish I had asked at the outset.

Please DO NOT rent with them! Two months before moving out and up until move out day we had ALL…read morekinds of prospective renters come to our house with Liz to check out the place. It was inconvenient and annoying. Everything comes out of your pocket even if you didn't cause it!!! We had the home clean and spotless before leaving our rental. It was in the same if not better condition then when we moved in.... Liz took our deposit stating that the floors had damage which was normal wear and tear..... This is honestly dealing with such horrible people. PLEASE DO NOT rent with them!!!!

I hired Travis Cassell of LIghthouse Property Management to manage my rental property in Rex, GA…read more He was a great advocate for the tenants but refused to protect my interests as the property owner. Against my instructions he allowed tenants to make partial lease payments which made it impossible to evict them. He refused to proceed with evictions when tenants did not meet their contractual obligations. His repair services were extraordinarily high. For example, I was charged $265 to have a contractor go to the property when the contractor did nothing at all. For more information regarding my experience with Mr. Cassell, contact me at streeper@live.com.

Signed and completed a year lease only to get cheated out of my security deposit. Falcon Property…read moreManagement does not offer a checklist so you cannot notate any discrepancies. Once you move out, they keep your security deposit and invent repairs in which to keep your deposit. No receipts to prove the repairs, just a summary keeping your money and then some. They charged me $50 for a broken blind. I drove by said property yesterday. They have new unsuspecting tenants, and that $50 blind is still broken. Attached is the broken blind I was charged $50 and is still broken to this day. Built in 1983, and it shows. No upgraded appliances and no step to the door. Of which, 2 people almost broke their ankles trying to come in. Do not rent from these people. They lack integrity.

Very professional management company. All my needs were met and Nicole is a pleasure to do business…read morewith.