In July our condo units experienced a cracked drain pipe and we were impressed by their service and…read moreI set up a contact to do preventative maintenance. Yesterday, Tom Heck was the technician who came to flush my hot water heater. Tom spent time discussing the process and found my unit was probably 11-13 years old. He was efficient, neat and completed the job with clearly. Showed his expertise. Definitely a 5 star. Thank you

Unfortunately for Ross, my experience with 3R Plumbing is in alignment with Lynn B and MadForLabs…read moreX. If I could give him a score less than 1 star, it would be more accurate and fitting. He is unresponsive, Unprofessional, apparently not wanting to embrace the even basic concepts of Customer Service. I had an issue with the diagnosis of a HVAC unit (Cooling Issue Only) and the estimate provided was SOOO far from the actual that it is probably illegal in most states. His tech spent 4 hours on the phone with the manufacture and another 2 hours to clear the code and install the part, that when I checked with other Manufactures and Plumbers, told me should have taken 15 minutes... and ROSS wanted to bill me for that time at $150 an hour!! Are you Kidding me??? It is NOT my fault that your technician does not know how to clear a code on a standard Carrier Unit or install a simple part...Yes, I said Carrier, one of the biggest Manufactures of HVAC units in the world! I then called Ross to give him an opportunity to explain and correct the billing, service issue and estimate issue and he was unable and unwilling to. I asked him for an Itemized Bill so that I could see the cost of the part he claims to have replaced, and he told me that he could not provide one as his billing system "Bakes all of the factors into one price" What??? What reputable company does this kind of deceptive Billing??? I will tell you... NO reputable company bills like this!! Need I go on?? I can fill up a few more pages, but I think you can see clearly that selecting this firm is not a choice you want to make. Willie

I found Jeff on yelp. He delivered as promised! Arrived on time, did his thing, and he is very…read morefair. I'm very happy with his service. I will be hiring him for all of my plumbing needs in the future.

I would 100% call Jeff for my next plumbing issue. He showed up on the date and time he set, works…read morehard and fast and cleans up the area when finished. I was completely satisfied

I am a chief engineer now disabled I call this company for a service maintenance on my gas boiler…read morethe technician came in poked around for about 15 or 20 minutes took some photos and told me you needed an entire boiler replacement okay if you say so I later on get a quote for $10,500 to get my heat running I called the local guy here in Swansea from Columbus Ohio his man come down yeah he was dirty he was sweaty when he left with the bill was $312.92 I needed a thermal couple a pilot assembly and he had to do some scrubbing and use some elbow grease to clean the boiler up so that's my story I'd be real wary of using this company for any type of service

I agree with Cyndie A., five stars is not a high enough rating for Brandon!…read more I recently went back to Massachusetts to visit with my octogenarian parents. On the second to last day of my three week stay, their hot water heater sprung a leak. To make matters worse, this was Saturday and I was leaving for Los Angeles at 3 AM Monday morning. My parents were panicking. I got on Yelp and found three plumbers to come out that day and give us an estimate for replacing it. The first estimate was a bit steeper than we hoped. The second estimate (from GEM) was outrageous --almost double the price of the first estimate. My parents were freaking out. Then Brandon from Service Professionals (Somerset) arrived. He took one look at my parents' water heater and said how new it looked and that it should still be under warranty. (The other plumbers hadn't noticed this and my parents didn't remember that they got it only 3 years ago). Brandon went on to explain that because it was probably still under warranty, he would be able to take it out, bring in and get it replaced for much less. He said he could do the switch out with the warranty replacement first thing Monday. OMG! I had to leave my parents' water heater replacement job in a stranger's care. My dad is 89 years old and my mom is 84. To say that it would be easy to take advantage of them is an understatement. I couldn't sleep wondering if I had chosen the right plumber for the job. I just finished one of my bi-weekly Skype visits with the folks. They are thrilled with the beautiful work that Brandon did. What a relief! Brandon did exactly what he said he would do. He pulled out the old water heater, brought it in, got it replaced under warranty and installed the replacement for the price that he quoted. I am so grateful! If you're looking for a knowledgeable, professional, helpful/friendly plumber with integrity who will do a beautiful job at the price quoted, I highly recommend Brandon at Service Professionals. Thank you, Brandon!

I was having difficulty getting a plumber to come and fix my shower as it wasn't giving me any hot…read morewater. I called several plumbing companies but they either were too busy to come over or their cost were extremely high for what I needed done. I called Dale at Quahog Plumbing and they came right over in less than a half hour. They did an outstanding job and it cost me half of what other companies were charging. If you need any type of plumbing done make sure you call them. I guaranty you will be glad you did.

Hired Jon to come over and look at my heater. My tenants were relying on me to get it fixed so they…read morecould use it for the last few weeks of winter weather here. I explained ALL of this to Jon. Jon looked at the heater, told me he would need to come back the next day to fix it. The next day came, nothing. No call, no text. I texted Jon at 5pm the next day and and he said "honestly, I forgot. I won't change you for the first appointment if you need to find someone else." Charge me? You didn't even do anything and you didn't even show up when you said you would. He knew I was in a difficult place with the heater. It was extremely rude and unprofessional. Luckily found an awesome guy who responded and came right over and fixed the thing, no parts needed the following day. I'm annoyed I ever wasted my time with a flakey technician.

Our Boiler shut down on us and John came within 2 hours to fix it. He finished the job within 1…read morehour and the price was very affordable. John has over 30 years of experience and is an expert in this field. I would highly recommend John Bileau for all heating projects.

Exceptional I never say but the great attitude, quick spend, reasonable price. Great service!!…read moreTrust me I compared them to others some were good or bad but the individual came by and he knew his stuff hahah and wow really top notch.

I just want to commend Mark from Zeolla Plumbing for his beyond exceptional service today. He went…read moreabove and beyond to find the source of a mystery leak and repaired it quickly. I only wish every contractor that came to my house was as professional, courteous and thorough as Mark! Kudos to Zeolla plumbing for providing your customers with service like this! I would not use any other plumber!

Asked him to fix a problem w/my furnace. He replaced a part and charged over $1000. The problem…read morepersisted and he did nothing about it. Would never let this man inside my house again. Doesn't know what he is doing and refuses to admit to that, and btw when i looked up the cost of the part he replaced it was a mere $200. He really overcharged me.

I had a clogged drain in my laundry area. Jeff and his apprentice John arrived right on time …read more After appraising the situation Jeff explained the issue to me he went on to repair the problem most efficiently,keeping me in the loop as to what he was doing along the way . Living in an older house presents problems one would expect ,Jeff was knowledgeable and took care of the issue. I will be using this company as needed . I highly recommend this most professional and talented company . Thank you Jeff and John

Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Jim was prompt and professional. They used top quality products. Prompt & professional with fair…read morepricing. I will use him again for my plumbing needs.