I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

I went Costco Lakewood, CA to purchase 2 pairs of glasses - clear for in the house & sunglasses for…read morethe car. The salesperson recommended transition lenses for the car, so I could go from sun to indoors, such as going into the store. She showed me a demonstration pair, which changed from clear to sunglasses. When I got them, I wore them into Home Depot, but they never changed to clear, only staying as sunglasses. I took them back to Costco, where they said it was probably too bright in Home Depot to change. After continued problems, I took them back today, where they told me they were only intended for driving and going from lighter sunglasses to a darker sunglasses. This is definitely not what I was told or shown. I spent substantially extra for these, for no reason.

I needed adjustments on 3 glasses which I thought would be annoying for the coworkers but Gerald…read morewas knowledgeable and very helpful to my needs and on hearing me out about each pair. I really appreciate his attention to detail and ensuring I left with each pair fitting comfortably. They also have a new check in system that is easy to work and get in line for help on a busy day.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

Found them through yelp and I love this place!!!! Prices are reasonable and the people are so nice…read moreand helpful not going anywhere else !!

I've been coming here for several years off and on and well this year was the worst. I started…read morecoming the week of their grand opening and liked the selection and service but as I have gotten older the service isn't there when your vision gets blurred and can't see as well as you did in your youth and tell the Dr I need stronger prescription because I can't see to good in my glasses. The Dr ignored me during the exam my concerns because I'm diabetic and vision is blurred but she made my glasses and I can't see the street signs or even read a sales ad with the prescription she wrote this is a disservice to patients that need vision correction.

Neither good nor bad. Just mediocre. They have a decent selection of glasses, but the customer…read moreservice is nothing to rave about.

Everytime I go here the service is always a 10/10. If I need refills and need to call, the staff on…read morethe other end is always efficient and knowledgeable. All my appointments with the doctor have been a great experience, he's very efficient and personable . I recall from my appointment last year, by the time I stepped in the medical assistants were so fast and well organized with getting my appt. Started. They send out text message updates on a timely basis. Overall very pleased w/ my experience

Was referred here by a friend. Came in after contacting the store and confirmed they had my…read moreprescription. I came in, dropped off, and was told to return in 20 minutes (TWENTY). That is insanely fast. I grabbed a coffee and came back. Lo and behold my glasses were done. We spent a few minutes making sure everything fit well and then I was off on my way. All in it cost me $70 for the lenses which is amazing.

Very nice and helpful owner! I got a pair of glasses from Happyeye couple months ago, and got so…read moremany compliments ever since. The lenses only took 20 minutes to be done. So we just went to the food court to grab a bite, and after we finished eating, the glasses were ready. We did find defects on the original frame I got here, but luckily we double checked before we left the parking lot. We went back in and owner gave me a new pair right away. He also taught me how to properly file claims for my insurance. Highly recommend this place!

I've been coming here for the past 3 years and everytime it's such a fast and simple experience !…read moreThe optometrist used to give me anxiety growing up but stepping into this office settles my nerves!!

I've been coming to Dr.Shah for over 10 years and always have the best experience! The staff makes…read morethe process super easy and quick every time I go. Dr Shah always ensures that I have the best fit and comfortability for my contact lenses and glasses. Im very thankful to have an optometrist that actually cares :)