Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

been coming here for years love them! The doctor is always such a great vibe. The staff is really…read morekind.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

I've been coming here since I was a little kid and the staff is always extremely kind & patient…read morewith me. I tend to try on multiple pairs of glasses before deciding on the right one. They are great with suggesting frames that best suit your face shape as well as sharing insights on the brand. Management is respectful and will do right by the guest. Keep up the great work!

If i could give 0 reviews i would. My boyfriend went in to get glasses and some fat lady i didn't…read moreget her name with a red mark by her eye seemed like she was in a rush. I stepped outside to take a phone call and my boyfriend was waiting for me to help him choose , he then started telling me that she kept trying to rush him. I then come inside being on the phone and he showed me the options he liked and went with ones so i stepped back outside to continue my call. He comes out a proceeded to tell me that she was being rude and even told him " you waited all this time just for her not to help you " who says that ? and why does it matter to you. If you don't like your job quit your not forced to be working there. so rude

Dr Smith is very thorough and explains everything you need to know…read more The office staff is kind and the office is clean and well lit so you can choose your new glasses. There is no pressure from the staff. They explain what your insurance will cover.

I called to make an appointment. I didn't have my insurance information offhand and I wanted to ask…read morea question and the young lady on the phone cut me off and tells me call me back when you're ready. OK thank you very much and I still have questions she kept cutting me off as I try to explain. I have a question, and she just kept

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Dr. Nguyen is a beautiful soul. Extremely knowledgeable and helpful. Doesn't try to gouge you with…read morepricing and she's friendly and kind. Her staff is professional and friendly.

Found them through yelp and I love this place!!!! Prices are reasonable and the people are so nice…read moreand helpful not going anywhere else !!

Simply the best. The entire staff is just so sweet. Great service and I never spend too much time…read morehere either.

This business is located in a plaza right off Norwalk Blvd and the 91 freeway. Great location with…read moreplenty of parking. The office is clean and all the staff is kind and professional. They have a good selection of frames in all price ranges unlike other places that only have expensive luxury options. The staff is so helpful when I am shopping for frames. They make great recommendations when you need help deciding. I have been going here for a few years now and have recommended them to family in the area. There are so many options for optometrists in this area, but this is the best one I've been to.

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

Easy to call and make appointments. Staff is helpful and optometrists are kind + knowledgeable. I…read moretried going to other optometrists, and wasted lots of time and money (I couldn't see well with the prescription glasses prescribed and couldn't drive/read screens, even after getting my prescription + glasses redone). After poor experiences at other clinics, this is the only place I will go to get my eyes checked out and obtain contacts.

I took my son in for an eye exam with Dr.Nghia. He was awesome! So kind and helpful. Definitely…read morerecommend booking an appt with him.

I came in today 07/31. The young lady with the tattoos on her arms has poor customer service. I'm…read morenot sure if she doesn't know Spanish or just doesn't like to speak it, but a man was asking her questions and she completely ignored him! Typically when this happens employees do as best as they can to get by or apologize and excuse themselves until they can get someone to help. Instead this young lady rudely ignored the patient and was acting as if she didn't hear. When someone is speaking to you, you answer! If you have trouble doing this, start your own business where you don't have to interact with people directly. What a poor excuse of a worker.