The donuts are Delicious, The customer service is great, The workers are awesome. Everyone there is so friendly everything is reasonably priced. read more

You just can't ever go wrong with Paula's. My personal favorite is peanut butter! YUM. read more

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Love love love wait time is a little long but we'll worth the wait very large donuts and good coffee too

Best donuts around- they are enormous, delicious, and beyond reasonably priced. Staff is super friendly at the West Seneca location and it's super clean inside. Be sure to grab an entertainment book because they offer a coupon for Buy 2 donuts and a large coffee, get 2 donuts and a large coffee. 4 donuts and 2 large coffees for under $5. read more

Best donuts in Buffalo for sure. Make sure you are hungry, or able to eat a donut the size of your face. The staff is always super friendly, even when they are trying to walk you through your order of a dozen donuts in a way that allows them to Tetris them into the box. If you want to try a few flavors, go for the donut holes, although each one is the size of a plum. For the non sugar people, they also have breakfast sandwiches with eggs and meat on a bagel. Don't forget the smoothie and/or coffee too! read more

Paula's has perfect donuts. I am not surprised most of the Duncan sites have closed in our area, and people seem to mainly choose Tim Hortons for coffee and breakfast sandwiches. People are always polite,and the restaurant is super clean. My family's top pics are vanilla frosted jelly, chocolate peanut, cherry, peanut jelly, and Bavarian cream. read more

Paula's Donuts - Yes..I bought 3 Bavarian cream - Donuts Near Me - West Seneca, New York

Too expensive , too sweet . Paula needs to start to make sugar free sweets and a smaller variety of doughnuts . I don't want to gain 500 pounds after slamming down a crawler or a raspberry filled doughnut. We need smaller and less sugar coated sweets . Take some advice from me Paula . Change your your entire business plan and you will save hundreds of kids from obesity! On a positive note you have excellent coffee ! Best in WNY hands down , feet up read more

Great donuts. Good service. Pricing is great. Even long lines tend to go pretty quick and worth the wait!

I'm usually a savory type of person, but a sweet tooth hit me one afternoon and led me straight to Paula's. I've only been to this location and we were in and out rather quickly. I split a sugar jelly donut and an apple fritter with a couple of friends. The donut and the fritter are huge so there was plenty for everyone. I thought the jelly donut was standard but you NEED the apple fritter if you haven't tried one yet. I'll be back for exactly that the next time a sweet tooth comes along. read more

I always visit the W Seneca location. The donut, bagels and coffee are excellent. I have my office meeting every Thursday, if I don't get bagels and bring home donuts for my daughters I am in serious trouble. The staff is always friendly, helpful a and have great personalities read more

Oh my! The smell of this place puts me in a diabetic coma! The line was about 10 deep but moved quickly. We bought a peanut donut with butter cream filling, chocolate frosted peanut butter cream filling, and an amazing cannoli filled powder donut. All of them were heavy and filled beyond belief! You gotta buy coffee or milk to offset the sugar overload! Such a fun treat! read more

Much better than other local coffee/donut shops. Great location that's near everything so you can shop until your wallet is empty.

So, let me start by saying this review is NOT about the donuts, rather the past few visits, this morning i order 2 donuts and 6 small donuts, the girl thought i said 4 donuts, so i simply stated i only needed 2. you would have thought i asked her for a ride to the moon. her attitude changed so fast and she became nasty, but i didn't understand how nasty she can be until i got have and saw a shortage in our donuts. i will still go here, as she is one of many but to be that young and that mean hearted, she may have a hard time in front of her with that type of attitude. as a business owner , she would have lasted 3 seconds treating people like this... where the hell did our work ethic go......... read more

I called ahead and ordered a Texas Donut and 2 dozen assorted for pickup the following morning at 630. I left my name and number. When I got there the store was empty and I was greeted right away. I told the lady I had a called in order and gave my name and order. She picked up a bag and then went in the back and I heard her ask for the Texas donut. She returned with another lady who told me the Texas donut wasn't ready and it would be at least 20 min because it wasn't even in the fryer yet but I could wait if I wanted. I couldn't wait as I had to get to work. I asked if there was another Texas donut available and she said no. I asked why it wasn't ready and she gave me an unsatisfactory answer about the first one being unusable. I did receive 20% off the 2 dozen donuts but I wasn't given an apology and I don't feel like the employee cared that my order wasn't ready at the agreed upon time. I feel like I should have gotten a call to tell me it wasn't ready since they had my name and number. This was a large order and clearly a celebratory event, and I had to show up without a cake! I am very disappointed and don't feel that I can trust this establishment to make special orders. read more

Love Paula's. Such a staple in our community! Just amazing donuts and customer service . Highly recommend !

The richest and most decadent breakfast pastries EVER! Worth every penny. Highly recommend the Red Velvet doughnut and the Cheese doughnut.

Very good, huge donuts, just a little pricier than other places. Definitely a family favorite.

Wow..this place went downhill over the years. A shame...I used to go here every weekend with my grandkids until they went corporate and lost the family aspect. read more

Got 6 donuts and all of them were great! We especially enjoy the peanut cream and the strawberry shortcake donuts.

So insanely delicious. I would recommend Paula's to anyone and everyone. My kids also go nuts for them!

We tried Paula's a few years back at the Main Street location. We were hooked! Then they decided to open up a location in West Seneca. Man! It's so close! These are the biggest doughnuts. Super heavy and definitely filling. One is more than enough. They are being made right there in the back and it smells absolutely delicious when you walk in. There are lines so be ready to wait. If you go to the website you can find a coupon and what the days special is. They are also making breakfast sandwiches. They look amazing I have yet to try one. Check them out! You won't be disappointed. read more

This is the second Paula's Donuts location that I have been to since making the move to Buffalo and I knew just what to expect when coming. This is a Buffalo staple that I needed both of my parents to taste and experience while visiting and they now know where the best donuts in New York are to be found. Today I got a "Headlights" donuts which was basically a big fluffy donut with the frosting on top. This isn't a place that requires much written, it's the best of the best in Buffalo donuts. read more

The portions are huge and it usually it takes me two days to eat one. I also once saw an apple fritter the size of my friends head, it is a tasty donut too. Well worth it read more

Best best best donuts in the Great White North. Open late and fresh donuts all day. Come and get some, don't ask questions, don't debate, just stop by and shove a strawberry filled into your food intake trap. read more

I really like their donuts. Those are always fantastic. Their breakfast sandwiches are just ok but that's not why people come.

Good selection, large donuts, quality consistent service. There's a reason Paula's is a local staple for donuts.

This review is easy, best damn donuts I've ever had, and all for under two bucks. All I have to say is unbelievable!!

A brand spanking new Paula's Donuts opened in the Southgate Plaza in beautiful West Seneca. This makes me so happy that I got up early this morning at 5:00 am to get donuts to take to work for my coworkers. The workers there are handling the customers like pros. I didn't have to wait long at all because I was there super early, but I heard the lines have been crazy later in the morning and all day long. Needless to say, my coworkers were very happy to see the donuts. I can't believe the large size of these donuts! A peanut stick is big enough to share with 3 people! Paula's definitely has the best donuts! read more

Paula's Donuts - Donut floor - Donuts Near Me - West Seneca, New York

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So if you've been to one of the original locations of Paula's Donuts, you know what to expect: some of the best donuts anywhere. They heavy, dense, filled with diabetic-shock inducing delightfulness. 2 donuts and a coffee is a great deal. Eat one donut, save the other for later! One of the nice things about this location is that it's nice and large, with some nice booths and tables for sitting and consuming. My only complaint, which is really minor is that this location employs a lot more teenagers, and some of them are surly and noncompliant. Lee needed a coffee stirrer for his coffee and it took some time to get the attention of someone. Otherwise, it's awesome. read more

I have never had a Paula's Donut until this am. Every person I know RAVES about these. I have been passing the new West Seneca location since their opening and have seen the parking lot mobbed. At 4.30am. I enjoy sweet gooey as much as the next person however I am not up to nor completely understand the wait. I'm guessing the hype has died down. Four people ahead of me at 5.30am. Cool. The donuts are good and tasty. Not enormous as I have been told. Maybe this location is different but I am just seeing standard sized donuts. The glaze and dough were very good. Not too much of the oddly manufactured sticky glaze that seems to have been made from Crisco or some random oil. I was very impressed with the yeasty dough. Perfect texture and taste. Bottom line, my impression. Good eats but maybe not so much for the hype that preceded it. May they flourish! read more

The most amazing donuts!! There is always a huge selection and they are always incredibly fresh no matter what time of day you go. I could eat these bad boys everyday:) read more

By far, the absolutely best, freshest, tastiest donut I've ever had. Dunkin Donuts & Tim Horton's need to take a road trip to Paula's Donuts. The cream cheese donut is to die for. The apple fritters are the largest I've ever seen. Not stingy on any fillings. worth every penny, & worth me driving 35 miles to get a dozen...seriously read more

I was totally amazed at how dirty this place is (Southgate Plaza). And I'm talking about the Customer-side of the counter!!! Ended up walking out before placing an order. read more

I used to love Paula's but they're everyone else, increased prices I mean INCREASED and they are making them smaller. I won't be back I don't mind spending a little bit on a donut come on it's just a friggin donut and I get inflation but fuck that read more

Delicious donuts, but the service makes you feel so special that the donuts and coffee just seem divine!

I try like hell to stay away from here . . . because (even for a non-donut lover) everything I've tried at Paula's was totally irresistible. No pastry for the faint of heart, Paula's donuts are hefty monsters that can be a challenge to finish in one sitting. My favorite is the key lime--stuffed with no less that 1/2 cup of tangy key-lime filling and topped with crispy toasted coconut. A close second place is the peanut stick, a moist and delicious raised donut covered in a not-overly-sweet glaze and rolled in crushed peanuts. My husband favors the chocolate and peanut-butter varieties (including a filled peanut-butter & jelly creation). While the dining space is nothing to write home about, it makes no difference. Your eyes will be happily rolled back in your head after the first bite. read more

Just try one. The donuts weigh about 5 pounds and look more like sandwiches. I got the coconut cream donut and had a face full of coconut shavings by the time I worked through the 3/4 of the donut I could finish. Staff was friendly and welcoming. I'll certainly come back. I'd like to try them all- but I would seriously have some sort of medical condition after eating just a full one of these bad boys. Very yummy. It's a little hard to find if you aren't from the area or if you come from the wrong direction. It's over by the bank at the end of the shopping plaza. We took a couple laps to find it precisely. Website could use some updating to help the out of towners with a sweet tooth. :) read more

Please see my other Paula's posts. 5 stars goes with explanation when it comes to Paula's. Just amazing

I understand that today was Mother's Day and it was busy. I walked in with my mother and the line was long but it moved quickly. There were multiple people working and it made the line go faster. I didn't like the guy we had that took our order. He was rude and it kind of felt like he was trying to push us out the door. The donuts themselves were good but they are very sweet. I had the peanut butter donut and it wasn't too bad. I don't think I like this location. I'm not sure how I feel about it. read more

Who doesn't love Donuts (Fluffy Dough filled with either Fruity Jams or Smooth Creamy Filling). I remember having there Red Velvet Stick at the Taste of Buffalo 2 years ago, It was pretty tasty but I wish that it had a Cream Cheese filling in the center (little bit of a let down). Last year they at the Taste they these Donut Holes (Balls of Doughy goodness and they were Cherry Flavored) They were so addicting I felt like I could eat an entire box of them. Its awesome that they put a location in the Southgate Plaza (its a 7 minute Drive or a 45 minute walk from my House). You can choose between 50 different types of Donuts to choose from, in Glazed (Orange, Cherry, Red Velvet, Pumpkin, Apple Crisp & Blueberry), Jelly (Black Forest & PB&J), Bavarian (Chocolate Frosted & Toasted Coconut), Angel Cream (Peanut Butter, Maple Angel & Coconut Cream), Other Filled (Key Lime & Lemon) and Unfilled (Cinnamon, S'Mores, Peanut Sticks and Crullers). My brother Nathan took me over there for a donut not too long ago, he got the Red Velvet Donut, and I got the Peanut Butter Angel Cream (They don't skimp on the filling). This is a place to go for some Amazing Donuts !!! read more