We are very happy with the new Mitsubishi Hyper Heat ducted system Prime installed. They were very…read morequick, professional, and competitively priced. We were able to get a longer warranty on the Mitsubishi system because of their diamond level status. They were expert at figuring out how to relocate our failed Lennox air handler from our crawl space to our garage. I would recommend them for an HVAC installation or for any HVAC job requiring expert knowledge and service at a competitive price.

I am so impressed with this company. The quality of the work was outstanding. The products included…read morein their bid to replace an existing gas furnace with a heat pump and air handler, and to upgrade some ducting, are top of the line. They were on time and worked efficiently. They communicated well and were a pleasure to work with. And they made the most competitive bid on my project to top it all off.

I got a quote from Narrows, Costco- Brennan, Pacific Air, and Tahoma Comfort Systems. Tahoma…read moreComfort Systems seemed less like salesmen and more into being honest about what we needed. The guys also seemed very knowledgeable which gave us a boost of confidence about the work that would be done. The quote fit well within our budget. Shawn and his crew did a great job getting our furnace and AC up to code etc. They dealt with the difficult ductwork issues in our crawl space to improve airflow to colder parts of our home. Now the air flow is much better and we are very comfortable! My neighbor is now getting a heatpump and updating his furnace too through TCS. Tahoma Comfort Systems went beyond what any other installers would have done and we are happy.

I messaged this company here before I hired their services. This was the 3rd company I had called…read morefor my hvac issues. I explained as clearly as I could what the other 2 had said before they gave up on it. So they would know going in, that this was going to be a difficult fix. They assured me they wouldnt give up, that they would keep on it until they fixed it. Well 2 stars not one because Keith gave it his best effort, but inevitably gave up. He stopped responding to my texts, and when I called the office to see what was going on, they said that the fan that was ordered to replace mine, was incorrect, and if I wanted them to still fix it, I'D HAVE TO FIND THE FAN. Well I emailed Goodman (the maker of my unit) and they refused to work with me because I'm a home owner not a company. Basically this company gave me the run around for 3 months. Now 7 months into trying to get this damn thing fixed, and the new company i had to come in after Tahoma says theres nothing wrong with the fan. Tahoma also charged for an hour of labor, and the cost to determine what was wrong with it. (And watch out! They'll charge for an hour of labor to order your part for you as well! They only refunded that after I complained that they never quoted that before charging me) However they could never tell me what was wrong with it, and it never got fixed. Keith was great though, well, until the company told him to stop replying to us. It's OK to admit you don't know how to fix something, just tell us before we're trapped in this oven of a house in the middle of summer.

A half star is too good! My interaction with this company is…read moreappalling! Their salesman/estimator Mark Shingledecker brought the Diakin brochure I have heard of the product and comfortable! Well after his crew rushed in and slapped this installation together well not exactly together over the last five years I've had no less than eight technicians out, trying to revive this dead heat pump and furnace! Well, it was a bit switch and I'm not even sure they installed a new unit. There wasn't none of the typical packing materials in sight and it was a Goodman brand owned by Daikin. It's a lower quality today almost 5 years later. I have a new heat system in my home and the wonderful company AC electric service hold off the old one Dr Cool's company employees put this gigantic heat pump outside the bedroom wall it's not very quiet and the furnace they put in the attic was above my bedroom ceiling isn't rattled and hummed heat or cool lots of sleep disturbances over the last five years! The city and the GENERAL CONTRACTOR Tyson Sonnenberg TIMBER COAST CONSTRUCTION and his business partner Neil Whiteley, Ross between the two of them they have 62 a.k.a.'s why would a man in his early to mid 40s need 29 of them and I ask you why would they be allowed to participate in a GOVERNMENT PROGRAM (to assist use that word lightly) Homerowners of moderate means,senior citizens and the disabled. I have Parkinson's disease not only was their crew disruptive messy. The companies came out, witnessed in photographed the kinked and folded ducting!!!!! the unit that I was overcharged for and over sold was large enough to cool a 3000 ft.² home. My condo is a 700 ft.². I did not do the usual research when I hire people contact state verify their own license the bond in their insurance before they walk through the front door because I was assured by the city employees that run this show called benefit They were vetted. In fact I had another contractor lined up Mercurio's to do the installation and they refused. Oh, there's more than one reason for that. I was let a stray the funds for this program comes from HUD Housing and urban development! The people's money

These guys are phenomenal. While having other crawlspace work done, it was discovered that our…read moreheating ducts were in extreme disrepair. They came out, inspected the crawlspace and provided videos and bid for complete repair. They were able to schedule us quickly, and finished the job within a week, each day, providing updates and pictures of the progress. We were extremely pleased with the quality of work done by Dave and his team. All of the ducts were replaced. Reconnected,reinforced to the Joists. Beautiful job. We highly recommend Dr. Cool and Heat. Fabulous work at competitive prices

We had a great experience with Four Seasons Comfort INC. Our technician, Paul, came out to inspect…read moreour mini-split and provided an honest assessment. He verified the system was fully functional and just needed a thorough tune-up rather than expensive repairs. Paul kept me updated throughout the entire process with text messages and photos, which I really appreciated. He did an amazing job and we will definitely be working with them again!

We called 10+ places to fix our HVAC mini splits (a ton of them in the house, two separate sets of…read more~6 each). Lots of places were dishonest, just tried to sell us refrigerant for the loop without trying to find the actual issue. Then we found this company and Paul came and was phenomenal. I saw him work our units with such detail and care, finding two different leak spots and even fixing joins that were weak. Super detailed and actually cared about getting a quality job- not milking us for a quick sale. this is quality work you can actually rely on. Thanks Paul, would definitely recommend this company moving forward. Their quotes for pricing was also significantly less (half) than other places for the same work and material so not only is this place quality but also cost effective.

Jeff with Case heating is amazing. Even before I had decided to use Case heating, he worked with me…read moreto see if we could pinpoint the problem. Then once I decided to use them, he came quickly and got it running again. He also did a mini maintenance on it. From now on, I will use Case heating and A/C for all my HVAC needs.

Over the last several years, I've used Case Heating and A/C for several HVAC projects, and I'm…read morecompelled to share my exceptional experiences. Jeff's dedication to honesty and transparency is a breath of fresh air in the HVAC industry. Not once have I doubted the fairness of his pricing or the honesty of his assessments. The quality of work delivered by Jeff is nothing short of stellar. From routine maintenance to intricate repairs, his attention to detail and expertise ensure my systems operate at the highest efficiency. Jeff doesn't just address the symptoms but delves into the underlying issues, offering insights and advice to avoid future complications. What stands out most about Jeff's approach is his unwavering reliability and professionalism. Appointments with Case Heating and A/C are always punctual, and any necessary schedule changes are communicated with utmost respect for my time. The level of customer service provided makes every interaction seamless and stress-free. For those in search of dependable HVAC services, I wholeheartedly recommend Jeff and his company, Case Heating and A/C. The combination of transparent pricing, exceptional work quality, and a customer-first attitude makes him a standout provider. Attached are photos from a few recent jobs.

Chris called me back within an hour of me leaving a message for them on a Sunday. My water heater…read morewas replaced in less than 24 hours! The technicians were professional and did quality work at an affordable price. I would 100% recommend them to anyone.

Thank you so much Preventative Plumbing Solutions for the best and fastest service that anyone…read morecould ever ask for. Our single knob tub faucet would not shut off all the way and was dripping a ton. So I call Preventative Plumbing Solutions and left a message and Chris called me back right away and made some arrangements so he could come fix our tub faucet right away and once he got here it only took him about 30-40 minutes total to repair the problem with a new faucet cartridge instead of having to replace the whole faucet. He did a great job and cleaned up and was very nice and enjoyable. I was very lucky to find this company and will be using them on some other plumbing things we are looking to change and do on our home. Don't hesitate to give them a call they sure helped me out on a very stressful situation. Thank you Chris and Company. Ron / Yelm Wa

JW ...Joe / Wonderful person and pleasure to have work on my electrical emergency. I would hire him…read moreagain! He will not stiff you.

It all started with the addition of an in law suite a year ago...and like a good yeast bread grew…read morefrom there. Chris, Nate and Mitterrand, hung in there every step of the way. Chris's advise and skill were invaluable in helping us solidify our ideas and when we got stuck he was always there to offer great suggestions and options. We just finished remodeling our family room and Chris and his team have once again not failed to amaze us. Both the in law suite and the family room were in existing structures from 1979. They were able to bring us into the 21st Century while navigating the wiring of the late 70's. We are now state of the art, USB in most all wall and floor outlets and remote controls for all our lights in the family room/Home theater. All our cabinets and book cases have lights in them or under them. and it feels so good! Joe, the owner, has hung in there with us, working with our crazy schedules. Chris, however put up with our crazy ideas and made them a reality often times he and Nate would say " You might want to consider this" and they were always right. They worked COVID clean and always with respect for us and the property. I would not hesitate to hire them again, and when you have a house this old the next job is just around the corner.

Russ heating and cooling provide great customer service and excellent prices. I had an issue with…read moremy furnace on the weekend and they came out same day and got the furnace up and running. David arrived on time and was very respectful of my time I would recommend them for all you heating and cooling needs.