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    Paul's Steak House

    5.0 (1 review)
    Open 11:30 am - 9:00 pm

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    1 year ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

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    Buffalo Wild Wings - Buffalo Wild Wings

    Buffalo Wild Wings

    2.5(42 reviews)
    18.1 mi
    $$

    We made a reservation here because we wanted to watch the first US World Cup game and we thought it…read moremight be busy. The five of us arrived to find a largely empty restaurant. We asked the scowling hostess, who didn't greet us and seemed like she was having a bad day, if we could sit in the main room in front of the big TV and she seemed really flustered -- she checked a book and complained to the other hostess and made it clear our request was really a huge hassle before she rudely said "I really can't do that" and put us in a cafeteria-like side section at a table for 4. We pointed out that we were five people and the second woman came over and kind of threw a chair over at us and said "there you go" like we were being difficult. Asked again if we could just sit at one of the empty big 6-person booths in the deserted main room with the big TV, and she said she had to keep those open for walk-ins. I said, "that's why we made a reservation, so we could have a good spot" and she rolled her eyes and walked away without answering. The two of them-- one younger blonde and one slightly older brunette--were astonishingly rude even though we made it clear we were there for the game, which started at 9 and we were there at 7 (again, thought it would be busy) so that's a lot of food and drink. Horrific customer service. And the kicker? The room never filled up. Plenty of space where they could have seated us. So: don't make a reservation if you want a prime viewing spot, even if the place is empty. We would have left but nowhere else in town was going to be open for the whole match since it started at 9 pm. Perhaps they know this and feel they can get away with treating customers like crap because they're literally the only game in town. I won't even get into the food, it's really bad. Which we expected, we were there for the big TV mainly. All of that said, I give one extra star for Mason, our server, who was absolutely fantastic and made the whole experience much better than it would have been. He deserves a raise.

    I come to BWW every now and then. I never expect it to be great. My last experience though was…read moretotally uncalled for. I shared a sampler appetizer with my two kids. One of my children is a baby and dropped some fried pickles on the floor, maybe 3 pieces and a few pieces of a chicken. Upon asking for my check, my waitress Emily actually told me she brought the broom over for me to clean up after myself. I was appalled! As a server myself I told her that's something you never ask a customer to do. She then told me it isn't her job to clean up after kids... Yikes! I can't imagine ever speaking to a guest that way. Will never return that's for sure.

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    Paul's Steak House - sandwiches - Updated September 2026

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