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    Paul's Steak House

    5.0 (1 review)
    Closed 11:30 am - 9:00 pm

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    1 year ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

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    Buffalo Wild Wings - Buffalo Wild Wings

    Buffalo Wild Wings

    2.5(42 reviews)
    18.1 mi
    $$

    The nicest thing I can say, don't bother during the pandemic. This was our second day of having an…read moreorder that was not correct from this place. Started on Wednesday night when we wanted wings. Crispy wings with the right sauce, hot fries...bring it on. Needless to say, after the buildup...our hopes were dashed. Ordered the 20 wings and fries with some extra veggies and dip. Simple enough order. Ordered on line, every line filled out and extra crispy specified. Selected the 2 sauces, the 2 dressings and celery/carrot combos. Order ready in 7 minutes. Picked up the order and headed home (3 miles) with our piping hot bag. Unpacked the bag, noticed no ketchup (had been requested), the 2 boxes of wings were very soggy and not at all Crispy. The fries were also very cold, not even Luke warm. I unpacked all the veggies and we only received 1 blue cheese when we should have had 3. Called the restaurant, manager on duty was very helpful, gave a refund and added a bonus of a comped meal to give them another try. Chose to try again today. Big mistake. I wrote my order down on paper to have my husband order with the front desk so it would be right. Another simple order: House sampler. I wanted ranch, blue cheese and marinara. No onions or jalapeño. Didn't happen that way. He Ordered with the store manager and it still got screwed up. Didn't get the sauces I had specified in writing and substitutions were made. 4 large pepper slices on my nachos and onions throughout. Both had been requested to be left out.My lunch ruined. One bright spot, hubby had a double cheeseburger with a topping of brisket and smoky adobo BBQ sauce. Super yum from the 1 bite I had. Not brave enough to eat inside a restaurant yet. If you choose takeout from here, plan on double checking your order yourself and eating in your car in case there is an error.

    We made a reservation here because we wanted to watch the first US World Cup game and we thought it…read moremight be busy. The five of us arrived to find a largely empty restaurant. We asked the scowling hostess, who didn't greet us and seemed like she was having a bad day, if we could sit in the main room in front of the big TV and she seemed really flustered -- she checked a book and complained to the other hostess and made it clear our request was really a huge hassle before she rudely said "I really can't do that" and put us in a cafeteria-like side section at a table for 4. We pointed out that we were five people and the second woman came over and kind of threw a chair over at us and said "there you go" like we were being difficult. Asked again if we could just sit at one of the empty big 6-person booths in the deserted main room with the big TV, and she said she had to keep those open for walk-ins. I said, "that's why we made a reservation, so we could have a good spot" and she rolled her eyes and walked away without answering. The two of them-- one younger blonde and one slightly older brunette--were astonishingly rude even though we made it clear we were there for the game, which started at 9 and we were there at 7 (again, thought it would be busy) so that's a lot of food and drink. Horrific customer service. And the kicker? The room never filled up. Plenty of space where they could have seated us. So: don't make a reservation if you want a prime viewing spot, even if the place is empty. We would have left but nowhere else in town was going to be open for the whole match since it started at 9 pm. Perhaps they know this and feel they can get away with treating customers like crap because they're literally the only game in town. I won't even get into the food, it's really bad. Which we expected, we were there for the big TV mainly. All of that said, I give one extra star for Mason, our server, who was absolutely fantastic and made the whole experience much better than it would have been. He deserves a raise.

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    Paul's Steak House - sandwiches - Updated July 2026

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