The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

Great service and great customer. Prices are very reasonable. They do a wonderful job on fixing my…read morecar.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I took my truck to be fixed and they did a great job. I highly recommend them for all my trucks.read more

Very polite and do great work. They are some of the best in the business and go above and beyond!read more

Great service, calm, clean, very organized shop. They work by appointment and don't keep you…read morewaiting. Very friendly service.

I feel extremely lucky to have George and Sten as my mechanics. They are reliable, honest, and know…read morewhat it's like to struggle to keep a car on the road. Truly the nicest, most down-to-earth guys.

I've been going there since they opened decades ago. This is the business that you dream about,…read morethat all businesses should be like. Honest and caring; like in your own shoes/boots. Also knowledgeable and experienced along with their staff. To Mary and her 1 star review. Please understand the difference between the value of a vehicle and cost to repair to a customer and then to a mechanic who's willing to save a vehicle, by basically donating their time to save it for even a limited time. That they satisfied your request as you wanted is only proof of their extra honesty. And, I knew nothing of your car/ review until just reading it. These are good, honest, caring people! Such family businesses are only to be modeled in these corporate times.

They were / are awesome. Great communication, tried to help me save money, did great work - A+++read more

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

This business has the worst customer service of any area shop. I have never been sworn and yelled…read moreat for asking where I should park. Jason and Zac are incompetent and should be fired. The tire prices here are at least $100 more than other area shops. They charge my children $160 to put the winter tires on that I purchased from tire warehouse. They over schedule and have no problem leaving customers sitting, waiting, for 3 hours. I recommended heading over to VIP tire. Its clean, the service manager is pleasant and smiles. (No swears or threats.) Compare that to the filthy cramped space of tire warehouse. 5 dirty chairs, 2 old magazines from 2010. Gross!

Low pressure, easy going team that stays true to their word and makes sure the customer is taken…read morecare of. highly recommend

I tried to vehicle. There was absolutely no issues with money. All of a sudden the car was no…read morelonger available. It's still advertised though... They've kept that advertisement up for a bit. It may not be quite illegal, it is a very great area in the state of Vermont, but if this is how they advertise then can you imagine how they sell

I guess the reviews here only pertain to their regular customers because they wanted nothing to do…read morewith helping me when I called them !!

These guys were awesome. They got my car in right away, offered me a ride to and from the garage…read moreand they charge a reasonable $35 per hour. I will definitely take my car back there again.

I bought a car from there, which developed a hole in the exhaust shortly after. I sent an email to…read morethe sales rep who handled my purchase, who directed me to the service department. I left a message but go no answer, all while the pipe was getting worse and worse. I have no landline, and I live in the NEK and cell service is spotty and unreliable. So when I emailed the sales rep that I got no response, I expressed to them that I'd prefer email to get this scheduled. They did not like this, and wanted me to play phone tag with them by finding a landline somewhere. Why did they insist I call them? We were already emailing and I told them I have issues with phone service. This back and forth with them is ongoing as of the writing of this review, but considering what I've heard about them and read about them, I'm not terribly optimistic. That's car dealerships for you, though. They're all grifters, and if you want to help the world be rid of places like this you should try to help change the laws so car manufacturers can sell directly to consumers and skip these untrustworthy, self-serving middlemen.

Several scenes out of sitcoms about used car dealers. Started with the price switcheroo for my old…read morecar when we were signing the papers, the good cop-bad cop sales drama, etc. The last being they told me I need expensive work on the car they had sold me only 6K miles previously, and couldn't pass my inspection. Took it yesterday to a mechanic I trusted, and learned they seem to have kept my registration. Had to buy a new one on the spot.

walked in with my car making a funny noise, they quickly diagnosed it as an exhaust leak and gave…read moreme a time and a quote. got my car back no delays, these guys charge fair prices for great work and I'll definitely be coming back for future maintenance

These guys have been our mechanics for many years. Never hesitate to recommend them. They are…read moreknowledgeable, professional, and honest. They take time to explain everything and never try to upsell you. They warn you of potential upcoming problems to be aware of. Their prices are fair, especially considering the quality of their services.