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    Pawling Cycle & Sport

    4.4 (8 reviews)

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    Ask the Community - Pawling Cycle & Sport

    Bicycle World - The first floor of the shop-men's clothing area

    Bicycle World

    4.5(55 reviews)
    22.9 mi
    $$

    While new bicycle stocks are low everywhere due to worldwide supply chain issues, Bicycle World has…read morebeen super helpful keeping my families old bikes in working order. That includes an old Full-Campy Custom Serotta, and an old but high-end Trek Tri-bike that my daughter used for many years, including commuting in Montreal at McGill, and lately training for a Half-Ironman. Bicycle World re-fitted my daughter's old Trek last year, helping to solve a developing knee problem. I consider the $200 price for a complete fitting (with posture-suggestions) was a deal, considering the alternative costs in pain and medical expenses. They can't do anything about my pain trying to keep up with my daughter up hills, however. This week, I bought her a used Cervelo P3 bike from theproscloset.com, and again, Bicycle World did a very complete and fine-tuned fitting. They also fixed a couple significant issues: (1) somebody had dropped a seat-clamp into the frame, which required completely disassembling the crank and headset to extract, and (2) the derailleur drop-out was bent out of alignment. theproscloset.com was actually happy to pay for those fixes on an otherwise- pristine bike. The less-than-one-day turnaround was perhaps lucky, but great since my daughter is here for only a few more days. We should all support our LBS, and I'm very happy with mine. I also find their prices are usually as good as Amashame.com or is it Amascam.com? In the shop they are all wearing masks (and I mean correctly!) which I also appreciate.

    Awful Experience -- Stay Away from This Bike Shop…read more I've tried to give this place the benefit of the doubt, but after multiple bad experiences, I'm done. The co-founder -- who seems to be the face of the business -- is consistently rude, dismissive, and lacks basic customer service skills. Today was the final straw. I came to pick up my bike after clearly telling their service rep I'd be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not "calling ahead." I'm sorry, but I gave a window -- and you're closed Sunday -- so maybe don't take it out on your customers. Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying -- as if helping a customer ensure the product fits isn't part of the job. And when I finally spoke up about how I've been treated over the years, she literally told me she didn't like my tone. Not professional. Not acceptable. If you value good service, skip this place. Anyone know a better bike shop in Westchester? I'm in Ossining -- happy to drive 15-20 minutes for respectful, reliable service. Thanks in advance -- and seriously, avoid this shop if you don't want your day ruined. Look at this biz owner's response. This is how they treat customers. She basically told me she does not like my voice. Like how I speak. ___________________________________________ Owner's response below blaming me for getting g yelled at for not calling in advance. -after I told their service provider I would be in Wednesday or Thursday to bike up my bike. See blow folks. Unfortunately, the biz owner's response is consistent with the kind of dismissive attitude I've experienced in person. I stand by my review and hope other customers take note.

    Photos
    Bicycle World - The entrance to the shop

    The entrance to the shop

    Bicycle World - The bike floor

    The bike floor

    Bicycle World - Entrance to the repair area

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    Entrance to the repair area

    Ridgefield Bicycle Company - Kids Duathalon 6/8/14

    Ridgefield Bicycle Company

    4.3(15 reviews)
    16.8 mi
    $$

    Have had a very positive experience at this bike shop on a number of occasions…read more Whether it was a full service/overhaul on my Specialized road bike a few years ago, shopping for a new bike for my younger daughter earlier this year, purchasing accessories and a new bicycle pump, or just now getting a new tire and inner tube for my older daughter's bike, I've always felt well taken care of at a fair price. Staff is friendly and knowledgeable; turn around time for repairs is reasonable.

    Good work, professional staff. I live in Bethel, and couldn't get what I needed from the shop…read morethere, which has since closed. (It was hard to get their attention if your bike wasn't expensive carbon.) My kids live in Ridgefield half the time, so I started using Ridgefield Bicycle Company instead. There's now a new shop in Bethel, and it looks more promising than the old one for those of us who aren't triathletes with big budgets, and I've also started doing more of my own wrenching -- but I'll continuing giving some of my business to Ridgefield. They're a great shop, they know what they're doing, and they stock all kinds of stuff. Tony, in particular, has gone above and beyond the call of duty in helping us out, whether it was to get me a 650b wheel before a big ride day, or taking the time to explain things to my 12-year-old who was doing his first teardown/restoration of an old steel kids' road bike.

    Photos
    Ridgefield Bicycle Company - Giant TCR demo day

    Giant TCR demo day

    Ridgefield Bicycle Company - Specialized BG bike FIT

    Specialized BG bike FIT

    Ridgefield Bicycle Company - Dr. Mike on his Pivot

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    Dr. Mike on his Pivot

    Pawling Cycle & Sport - bikerentals - Updated June 2026

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