Great place. Groomer very attentive and skilled. Businesses run by a mother and daughter team.read more

I feel other pet owners should know about my experience with Purrrfect Paws Grooming located at…read more20687 Amar Road, Suite 7, Walnut, California. On November 14, 2025, I dropped my dog off for his 9:30 a.m. grooming appointment. I was told grooming usually takes about two hours, but I didn't get a call to pick him up until 3:33 p.m., almost six hours later. When I arrived, an employee told me that the groomer had accidentally nicked my dog's right paw and had used styptic powder to stop the bleeding. At the time, the injury didn't look too serious, and I was told to apply hydrogen peroxide and take him to the vet if needed. Once I got home, I realized the injury was much worse than I had been led to believe. My dog was leaving bloody paw prints throughout my house, and his paw would not stop bleeding. I immediately tried calling Purrrfect Paws Grooming, but they were already closed. I also called my regular veterinarian, but their office was closed as well. Because the bleeding continued, I had no choice but to take my dog to an East Valley Emergency Pet Clinic that same evening. He had to be examined, his paw was clip/clean, bandaged, and he was given medications for pain and infection. What upset me even more was how this situation was handled afterward. I never received a phone call or apology from the owner, Ana Bonilla. There was no concern shown for my dog's condition, no explanation of how this happened, and no effort to make things right. The business eventually paid the veterinary bill, but only after all treatment was completed. They also refused to refund the grooming service because they claimed the grooming itself had been completed except for the injured paw. I sent several demand letters seeking resolution, but none were answered. As a result, I filed a small claims lawsuit seeking compensation for my dog's pain and suffering, reimbursement for the grooming service, and my lost wages. During the first hearing, the owner's daughter spoke on behalf of the business owner and argued that the company, not the owner personally, was responsible. The judge required me to amend my filing to include the proper business entity and set a new trial date. On April 9, 2026, the judge heard both sides and stated that a decision would be issued within 48 hours. On April 10, 2026, the court ruled in my favor. Purrrfect Grooming had 30 days to pay the judgment and paid on the final day allowed. There are many more details that I could include, but this review would be much longer. The photos taken by the emergency veterinarian show the seriousness of my dog's injury. I have also seen other Yelp reviews mentioning pets being injured there, so this does not appear to be an isolated incident. For privacy reasons, I have chosen not to post copies of the veterinary records, invoices, court documents, or the receipt showing that Purrrfect Paws Grooming paid the veterinary expenses. However, I do have all of the documentation, including photographs, medical records, receipts, and court records, which support the statements made in this review. I understand that accidents can happen. What I cannot understand is the complete lack of concern, communication, accountability, and professionalism afterward. Based on my experience, I personally would not trust Purrrfect Paws Grooming with my pet.

Highly recommend this place for your dog's grooming. People…read moreright here are friendly and helpful. I can tell my dog loves them so much. And yes, the price is fair and they did great job every time. My dog is an Aussie only 1 year old and needs a bath every single month. Bark bath always helps! Thank you guy!

Someone asked if we still take Shiro to the same dog groomer …read more The answer is YES! The Bark Bath crew is the best... they listen to you and best of all, they know how to talk and listen to their clients "The furry lovable- in our case our Shiro!" This place deserves more than 5 stars. Summer is coming so Shiro needs the shorty cut special

Mary Ann was great with our two Frenchies. First time taking them there and we were kind of…read moreskeptical on how our dogs would react. Mary Ann is very knowledgeable on this type of breed of dog and she even provided us tips on feeding them and training them. The facility has many spaces for dogs and it seems like a comfortable place where the dogs would have fun. Prices are very reasonable. Already booked my next appointment for them to stay there in May.

I cannot say enough wonderful things about this kennel. It is clean and the ladies running it truly…read morecare about the animals. They make their own treats and feed them to the dogs. The rooms are large and they get outdoor time. My dog was having a hard time and stopped eating. They started mixing wet food with her food to get her to eat. So loving and caring.

We had to board our elderly dog, Willie, while traveling, and I was honestly really nervous. He has…read morediabetes, pancreatitis, and is blind, so he's pretty fragile and requires extra care. But Barking Bubbles completely put my mind at ease. The staff was incredibly kind and treated him like the king he is. You can tell they genuinely care about the animals--they made sure he was comfortable, supported, and surrounded by calm, loving attention (even aromatherapy!). While he was there, we also had him bathed and finally got his much-needed nail trim done. Everything was handled with such patience and care. I'm so grateful we found Barking Bubbles. It's not easy to trust someone with a dog who has special needs, but they exceeded every expectation. We'll absolutely be back for his next visit! Thanks, Jeanette!

What a difference this place is! They treat my Daichi so…read moregood and with patience. His haircut probably the best one yet . She was nice and accommodating . The place is very clean and not clutter .

The staff is very friendly. My little princess jasmine comes home smelling good and looking super…read morecute

IF YOU LOVE YOUR DOG, DO NOT BRING THEM HERE…read more my grandma had dropped my dog off by 12:00pm which was her appointment. they had recently told us she would be done in 3 hours, which would've been 3. Still no call, so we called and they said 4. I drove to pick her up at 4 despite not getting a call, they said to give them another hour, it becomes 6pm, no call. Picked her up at 7, still with no call! They had done NOTHING, and i mean NOTHING to her. My poor dog had no food, and was stuck in a cage?? My poor baby. They have no consideration for the dogs, and the customers they have. Go somewhere else.

We've taken our dog to a couple different Yelp-reputable places in LA to get groomed, but found…read morethat Jojo's place was more convenient for us this weekend. While we went in expecting to just get her groomed here this one time, we're definitely going to come back every time we need her groomed. Firstly, I called Jojo on a Saturday hoping to make an appointment for the following day. I know that calling with such late notice is usually overly ambitious for dog groomers, but she was happy to accommodate our schedule. I was pleased to hear that she mostly works by appointments, meaning that she doesn't take on more than she can handle (which I have seen at a couple other groomers'). Another logistical perk was that parking is easy and plentiful. It was nice that she has a back-entrance that is easily accessible from the back parking lot. When we came in, it was surprisingly empty. Jojo told us that since it was Coco's first time, she wanted to make sure she Coco got the attention she deserved, so she didn't take any other appointments that day. Coco was visibly very nervous being in a new environment, but Jojo was understanding and made large attempts at making her feel comfortable by letting her sniff around and by trying to play with her before we left. It was already obvious that Jojo really cares that the dog (and owner) is comfortable with her prior to leaving the dog. The second part of why we love this place is how good Jojo is at her job. She sat us down to make sure she understood exactly what we wanted; this is very different from other groomers where you just kind of drop off your dog and hope that the groomer does a good job. She also does a pat down of the dog to identify if there are any areas she should be weary of prior to starting her work. We explained to her that while Coco's last cut was really cute, it was too long and grew back very quickly. We want a cut that will last her 2-3 months before we have to get her hair cut again; all past groomers have been unsuccessful at making it short AND cute, so if she were able to make it cute somehow, that would be miraculous. ...3.5 hours later, our Coco was still so adorable! We were pleasantly surprised at how cute she still was, but knew that the cut was going to last at least a few months. We could also see that Coco was much happier and trustful of Jojo! Needless to say, we were very happy with our overall experience. It was $60 for our maltipoo for the whole package--teeth, nails, anal glands, shampoo, and a very detailed hair cut. However, pricing depends on how much work your dog needs (but she's very transparent about how she determines the price). Coco was never neglected and given lots of love and attention! We highly recommend Jojo. :)

This pet grooming store always busy. I need to make an appointment 1 month ago, but it was worth to…read morewait. My puppy looks happy and pretty after grooming.

We've been bringing our three dogs here for a while now, and the care they receive at Animal…read moreHospital of Walnut has always been outstanding. The staff is incredibly kind, patient, and truly caring with our pets, which makes a huge difference as a pet owner. Every visit has been smooth and professional, and you can tell they genuinely love animals and want the best for them. Our dogs are always treated with such care and attention, and we always leave feeling confident they're in great hands. We're very grateful to have a veterinary team we trust with our three pups. Highly recommend!

My dog died. He had been in the care of this facility for a few years. In fact my family saw Dr…read moreGoldstein for our pets regularly. The dog who died was a rescue and he could be reactive to dogs. I brought him in with a muzzle always. On February 20th., he was walking and fell to the ground. He could not walk and had little movement in his left front leg. Dr Chao, who was lovely, saw him, xrayed his leg and said he had osteoarthritis and sent him home with Carprofen and Gabapentin. He continued to limp and was lethargic as well, I thought from the medications. I called to ask and they did return my calls. I heard about an injection called Líbrela and gave it to him per Dr Otterson and the tech gave it to him. He continued taking his medications. I ran out of the Gabapentin and called to place an order. 48 hours later, it was still not ready even though their policy was to refill it within that time. I was told when I went in to see if it was ready that everyone was busy, should they stop surgery. Later that day, I had the medicine. Subsequently, a couple of weeks passed and my dog was vomiting, urinating a lot and not eating at all so I called and got an appointment with Dr Chao for April 24 th. My dog would not get out of the car, I later discovered his mobility was failing, and I asked the techs for help. They put a leash on him and pulled him inside. My dog lost 12 pounds in 2.5 weeks and not much was said. Dr Chao gave him an anti nausea shot, a pack on his neck for dehydration and an appetite stimulant and special food. At no time was I told to take him to a hospital to put him on IVS. It was difficult to get him home. My dog never ate another morsel of food and I went out and bought smoked salmon, peanut putter, hamburger, ice cream. He had no interest in food, toys nor me. I called and Dr Otterson called back a couple of hours later and told me to bring him in for a glucose test. I asked her if this could have been a reaction to the líbrela injection and she outright dismissed it saying it was given almost 3 weeks beforehand. I said he had a kidney panel just a few weeks ago and told her now he could not walk and appeared weak. I called and spoke to Dr Otterson who told me to bring him in for a glucose test. I told her about his condition. She did not say to bring him to a hospital with these symptoms b. He refused to look at me and lost interest in everything. At 2am Sunday, hours after my phone call with Dr Otterson, I heard him hyperventilating as if his organs shut down and he was suffocating. I put him in a sheet and took him immediately to an emergency hospital. They came into the car with a stretcher. I could tell my sweet boy was dying and made the painful decision to let him go with me by his side and as peacefully as possible. I never found out what the diagnosis was. Dr Chao did try to call and left a message with speculation and I asked not to call me since I was in such pain after seeing my dog struggle. I wrote an email outlining my concerns and asking for a partial refund since he needed to be euthanized shortly thereafter. No one responded to the email about a refund. I had spent a couple thousand dollars since February, with medications, without a sound diagnosis. Speculation in a diagnosis helps no one, especially the animal. It is my belief that this facility 'failed' my dog. The techs and vets did not seem to like my boy so much. When he was X rayed he had to be sedated even though he came into with a muzzle. One tech mentioned it took 3 of them to do the XRay as if it was a problem. They mentioned countless times that my dog was overweight, which I knew, and when he lost 12 pounds rapidly said nothing. They did send a condolence card. My objective here is to tell about my own personal experience only. I have no opinion on whether you should use this veterinary hospital. It has taken me more than a month to write this review, and I have thought hard about it and believed that for myself but wanted to simply share my own factual experiences. My dog was so loved and I continue to miss him every day. I am grateful to have been there when he passed and that he did not die on his sleep b

We have been coming to Nancy's Pet Parlor for about 5 years. Now after we moved from Diamond Bar to…read moreWalnut we still drive our dog to Nancy's. They are a very nice people, small family business that will take very good care of your furry friend. My dog is always happy to go there.

Super super sweet staff, took my dog last minute and they had an opening for him! Feel like they…read moretreated him like family - did a great job on him! Will def be back :)