What a great experience, everything was explained into detail and went off without a hitch. I was…read morekind of nervous about getting the Invisalign put on but Ashley was super informative and really helped me out. She broke all the details down and answered all my questions. Thank you to the whole MO team and especially Ashley. -Ken

The staff are so friendly and kind and caring. They really take the time to make sure the kids…read moreunderstand what is happening and what they need to do for their scans. I really love this place!

This is a wonderful place to go. My daughter has beautiful teeth thanks to Dr. Emrich. Now it's…read moremy turn. My teeth decided to boogie forward in my jaw- so I will be doing invisalign. I'm so impressed with the system. The mouth camera that takes a 3D picture of your teeth is amazing. It's like Science Fiction! I'm so happy with being able to go to a trusted doctor for this. I really need my teeth to move back to where they ought to be, and now I know I'm in really good hands for that. I cannot recommend this office highly enough. If you have the choice, go here. Everyone I know who as used this office is totally satisfied, as was I with my daughter's experience. Beyond competence (which is most important) this is just full of the nicest people. Every single person here will put you at ease and help you through the process.

Very thankful for this office! The staff is great- they're so friendly and welcoming and they are…read moreon top of their work! Dr. Emrich helped me out when was at my wits end having already spent hundreds of dollars and made trips to two other top rated orthodontists in the Livermore/Pleasanton area. I felt heard and completely understood. My bite/teeth are back to normal. Thank you!

We saw Dr. Schlicher today and he is a super professional, honest and smart orthodontist. You can…read moretell he knows what he is doing and is patient and great with the kids. Highly recommend him and trust his opinion.

Dr. Schlicher is fantastic, he has a really wonderful way of talking with kids and making them…read morecomfortable. He is very authentic and kind, and we couldn't trust him more.

My family went in for a consultation and felt extremely uncomfortable because of the sheer pressure…read moreto get major surgeries that other orthodontists didn't recommend. Feels exploitative. Dr. Kapus will make a consultation 2 hours long because he keeps repeating the same information over and over. I really wanted to give the benefit of the doubt here, but his tone is pretty condescending... Interior is aggressively jungle-themed, seems to be in an attempt to be kid-friendly. The only thing "wild" about Wild Smiles is this follow-up letter sent to us months later, trying to coerce us to get corrective procedures. WHO TF OKAYED THIS?? LMAO. This is TRULY wild. Why y'all preying on people's insecurities and reinforcing toxic conventional beauty standards under the guise of being brutally honest? What kind of medical professional does that LOL

When dr Kapus owned it it was great. The company he sold it to sucks. The new orthodontist is only…read moreavailable two days a week. The scheduling also sucks. They call to reschedule then when I show up at the reschedule time, they scold me for missing the previous appointment even when I still have the voice mail showing they rescheduled. For the first time ever, my child says her braces hurt and they nicked her gums. Avoid.

My daughter was seen February 2024 and was immediately told she needed braces. Xrays were taken…read moreand she had rubber band spacers placed all at the initial consult. We returned a few days later only to find that the provider had placed the spacer on the WRONG SIDE of her mouth. Needless to say, we were not pleased that she had to go through several days of discomfort for nothing. We immediately decided that we would get care elsewhere. The office told us there would be no NO CHARGES for her care. They "pretended" to be sorry for their mistake. Although I was still upset about the mistake, I felt the solution was adequate. For all my other dental visits, my insurance was billed within a few days and I have never waited more than 2 weeks after a dental visit to get a dental claim fully processed. In this case, the office submitted a claim 6 months after the visit and the insurance paid the office over $400 for "consultation" and xrays. I find it shady that the claim was submitted so many months after the visit. It makes me feel like they waited until we forgot about them. My fault I didn't notice this at the time because we had moved on to a different orthodontist (Dr. Schlicher--who is amazing and didn't even feel my daughter needed to have braces right away and has just been monitoring her for the past 2 years WITHOUT CHARGING US OR OUR INSURANCRE COMPANY! Six stars for him) I was recently looking over dental claims and noticed the 2024 ortho charge. I have $3000 lifetime ortho coverage so this office basically took over 10% of that amount for hurting my child. I called the office to discuss this and the basic answer I got was just to dispute the charges with the insurance company. The person I spoke said "of course we would charge for the xrays". REALLY???? You make a mistake that hurts a child and then wait 6 months and charge for xrays that we will never be able to use? And she then says "oh, we can send you a copy of the xray". Thanks lady...I really need xrays that are two years old because my daughter's mouth has not changed for the past 2 years! When I asked her why the claim was submitted 6 months after the visit, she immediately blamed the insurance company. There have been numerous dental claims submitted for every member of my family and yet this is the only incidence of this type of delay. It's been a long time since I've been this upset. Do not go to this place. They just rush to slap braces on everyone. Did I mention Dr. Schlicher has just been monitoring my daughter FOR NO CHARGE since 2024 and he sees her twice a year. Digest that! I only wish there was an option for ZERO STARS!!!!!

I highly recommend this dental office!! I had root canal…read moretherapy done, I have always been afraid of dentists and doctors since I was younger and truly never grew out of it. My dentist was Meghna Prakash (Meg for short) and she is one of the sweetest, caring, patient people I've ever met. It was very wonderful to meet her, especially in her profession! More dentists like her are needed. I was very uncomfortable and anxious so I asked if Meg could attend during my root canal therapy the Endodontist would perform and she cleared a whole hour of her schedule for it, I am utterly grateful and enchanted, they allowed me to watch SpongeBob and it helped me to relax. Meg helped me to relax, by being very kind, explaining to me what things she will doing for the procedure, stopping and taking breaks if needed and going at my pace. The office staff, receptionist and dentist assistants were also quite wonderful and helpful. I'm very grateful I chose this dentistry, I highly recommend it, and if you do, ask for Meg! On another note, I've never use anesthetic or nitrous oxide (laughing gas) and she helped to be much more comfortable with trying nitrous oxide Thank you again so much!!!!

Amazing office !! Super helpful staff, I would highly…read morerecommend this office. Thank you guys so much !!

My son started ortho treatment with an expander and then Invisalign a few years ago- Dr. Baird and…read moreteam provided great service with thorough support, adjusted care accordingly, and process was smooth! Staff is always helpful and appointments were easy to schedule, especially with school and activities. My son's teeth look great! My daughter is now starting a similar treatment plan. Expander has loosened twice but team was able to see her the same day or next day to fix the issue. Our family trusts Dr Baird and her amazing team, they provide exceptional high quality orthodontic care!

Dr. Le has been our family dentist for over 15 years and I highly recommend him. He is extremely…read moresensitive to his patient's pain. Although SOME discomfort is unavoidable, he is remarkably gifted at making us as comfortable as possible. He is also good with children. Both our girls had their orthodontic treatment done here. Staff is very friendly, nice and professional. Cindy and Jessica always greet us with a smile. We miss Maria too. I got to know them well over the years. We moved out of town since we started going to this Dental office, and I tried going to a couple of places near home............but nothing comes close to the care and professionalism of these staff. So, guess what? We're still here!!! They are open on Saturdays.........what more can you ask for? =)

My experience was perfect during Covid restrictions. I was the only one in the waiting room, and…read moredental room. I saw the next incoming patient go in after I was in the parking lot. I felt very safe with providers wearing plastic shields.

Jonathan helped my little girl today Thanks for making the…read moreexperience, please pleasent for my little girl she doesn't like the dentist But today she was happy to be here and everything went well. Love the new place. The staff is grant loving Pediatrician dentist that takes medical.

Yesterday I got my braces off after 3 very long years. It was definitely worth all the pain and…read morewaiting. It started with getting my teeth healthy enough to start my treatment. With root canals, fillings and even teeth extractions. September 2021 is when I first had the braces put on and also wore an expander for the first two months. In the middle of it all my orthodontist that started my treatment up and sold his practice without even giving his patients a heads up and I really thought things were going to take a turn for the worst. I put my trust in a different orthodontist who was there with me every step of the way to get my teeth right. And she kept her word. Thank you Image Orthodontics for my new smile. It's definitely going to boost my confidence and make me want to smile everywhere I go

This place uses bad practices to ensure they charge for extras like laughing gas (as much as $200+…read moreextra), for simple procedures like fillings. They use deceptive practices like asking the child in the medical office if they would like to use laughing gas and never tell the parents that such an expensive optional service is being added to the procedure. I will not recommend this place, unless the parent is very careful and asks for each and every detail of all the costs. Taking my child elsewhere as even after giving clear instructions to not use laughing gas, they still asked the child in the room and just charged me later. I wish I could give negative stars, however that is not an option.

Quality is not good and they are not professional please don't bring your children here.read more

I've had very positive experiences at this dentist office. They are especially knowledgable about…read moreInvisalign - I've been a patient for 3 years. They're also open on most Saturdays, which is great!

I called them to get a ball park figure of implant cost.The lady said price is vary between 1000…read moreto 5000 and Dr will tel you when visit you. I made appointment and went there. Front desk lady was not very welcome. I filled out the forms were about my information but there was an agreement including 3 pages both side full with small font, they asked me to sign them too. I told them I'm here for consulting and getting price for 5 implant I wanna plant . Still I am not sure if I'll do anything here, before been checked by Dr and getting the plan and price . I'll sign agreement when I am back to get your treatment . She didn't accept and said I have to sign if I wanna meet Dr. I asked her if I can have a copy of them when I signed . She said : "NO" (exactly like this: a big fat NO) I decided to not going further and got out of office however I've been driven to Livermore and wasted my time .