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    Payless Auto City

    3.7 (3 reviews)

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    1 year ago

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    8 years ago

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    10 years ago

    I've done business several times with this dealership and have had a positive experience.

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    Ken Ganley Toyota

    Ken Ganley Toyota

    2.6
    (46 reviews)

    I just purchased a 2020 4 Runner from Shaun Muldoon, such a great experience. He was professional…read moreand understood what I was looking for prior to coming in with simple a phone l call. Once I got to the dealership he had a car pulled up and ready for me to test drive. During the test drive he answered all my questions I had about two different trim packages. Sometimes buying car can be a painful process but this experience was far from it! John in Finance was also knowledgeable and pulled no punches; he understood my needs and was able to walk me through what was best for me. I would recommend this dealer hands down if you are looking for a painless experience. Ask for Shaun, you can't go wrong!

    Very upset and dissatisfied with my experience with this dealership!!!…read more I purchased a certified pre-owned 2020 Toyota hatchback in February 2024, and aside from the salesperson--who was the only competent and professional person I dealt with--this dealership has been an absolute disaster. Everything after the sale was frustrating, deceptive, and left me feeling completely taken advantage of. I was initially given a clear and reasonable range of potential financing rates by the salesperson. That transparency disappeared the moment I sat down with the finance manager. The best rate he offered was worse than the worst-case scenario I had already been quoted, and I was told there was no room for negotiation. Only when I said I was prepared to walk away did he suddenly "find" a lower rate, while making a comment about how he "shouldn't be doing this." That kind of behavior is not only insulting, it's blatantly manipulative and dishonest. I left that interaction with zero trust and a very bad taste in my mouth. About a week after the purchase, I noticed a plastic piece missing from the side-view mirror. I provided proof that it was missing at the time of sale, yet the dealership refused to replace it and instead tried to charge me $37 to fix their own oversight. I ended up ordering the part myself and fixing it for under $20. This isn't about the money--it's about basic decency and accountability. Refusing to replace a cheap missing part on a so-called "certified" vehicle after someone spends tens of thousands of dollars is petty and unprofessional. The most alarming issue came during my first so-called "free" inspection in December 2024. At just 29,701 miles, I was told I needed new rear brakes and was charged $800--an outrageous and unjustifiable price for rear brakes on a Corolla, especially at that mileage and with the front brakes still untouched. A year later, I took my car to a trusted family mechanic because I will never return to this dealership again, and he is convinced the rear brakes were never replaced at all. They appear to still be the original factory brakes. This dealership has shown a consistent pattern of dishonesty and lack of transparency. I genuinely feel taken advantage of and have no reason to trust anything this dealership says or does. I would strongly warn others to avoid buying a vehicle or servicing one here. My boyfriend is currently shopping for a Toyota and will absolutely be steering clear of Ken Ganley Toyota. This has easily been the worst customer experience I've had anywhere.

    Pre-Owned Cars by the Dean

    Pre-Owned Cars by the Dean

    3.0
    (6 reviews)

    Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

    Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

    Payless Auto City - car_dealers - Updated July 2026

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