I just purchased a 2020 4 Runner from Shaun Muldoon, such a great experience. He was professional…read moreand understood what I was looking for prior to coming in with simple a phone l call. Once I got to the dealership he had a car pulled up and ready for me to test drive. During the test drive he answered all my questions I had about two different trim packages. Sometimes buying car can be a painful process but this experience was far from it! John in Finance was also knowledgeable and pulled no punches; he understood my needs and was able to walk me through what was best for me. I would recommend this dealer hands down if you are looking for a painless experience. Ask for Shaun, you can't go wrong!

Very upset and dissatisfied with my experience with this dealership!!!…read more I purchased a certified pre-owned 2020 Toyota hatchback in February 2024, and aside from the salesperson--who was the only competent and professional person I dealt with--this dealership has been an absolute disaster. Everything after the sale was frustrating, deceptive, and left me feeling completely taken advantage of. I was initially given a clear and reasonable range of potential financing rates by the salesperson. That transparency disappeared the moment I sat down with the finance manager. The best rate he offered was worse than the worst-case scenario I had already been quoted, and I was told there was no room for negotiation. Only when I said I was prepared to walk away did he suddenly "find" a lower rate, while making a comment about how he "shouldn't be doing this." That kind of behavior is not only insulting, it's blatantly manipulative and dishonest. I left that interaction with zero trust and a very bad taste in my mouth. About a week after the purchase, I noticed a plastic piece missing from the side-view mirror. I provided proof that it was missing at the time of sale, yet the dealership refused to replace it and instead tried to charge me $37 to fix their own oversight. I ended up ordering the part myself and fixing it for under $20. This isn't about the money--it's about basic decency and accountability. Refusing to replace a cheap missing part on a so-called "certified" vehicle after someone spends tens of thousands of dollars is petty and unprofessional. The most alarming issue came during my first so-called "free" inspection in December 2024. At just 29,701 miles, I was told I needed new rear brakes and was charged $800--an outrageous and unjustifiable price for rear brakes on a Corolla, especially at that mileage and with the front brakes still untouched. A year later, I took my car to a trusted family mechanic because I will never return to this dealership again, and he is convinced the rear brakes were never replaced at all. They appear to still be the original factory brakes. This dealership has shown a consistent pattern of dishonesty and lack of transparency. I genuinely feel taken advantage of and have no reason to trust anything this dealership says or does. I would strongly warn others to avoid buying a vehicle or servicing one here. My boyfriend is currently shopping for a Toyota and will absolutely be steering clear of Ken Ganley Toyota. This has easily been the worst customer experience I've had anywhere.

I just visited the dealership about 30 minutes ago to look at a kona and a tuscon. My kia lease is…read moreup in a few months. This visit was eerily similar to my last visit right b4 I bought the Kia. On both visits, I walked into the showroom, browsed around, sat in a kona, looked at another few on the lot, and during the entire experience, not one person greeted me or said one word to me. The person at the front desk, who I assume is a greeter/receptionist/whatever, never moved a muscle. I guess she was at a critical point in her pokeymon game. Anyway, I will be buying a new hyundai, but absolutely not at a bowser dealership

Once again Bowser hyundai amazed me Took the car in for…read moreinspection and informed them I had a brake problem. They replaced a caliper and inspected the vehicle. Drove it home and the brakes were still grinding. They ended up replacing rotors and shoes. Don't they test tide the car. And worse yet: how did it pass inspection?

Joe Allen was my salesperson and he was a total professional to deal with, everything about this…read moreplace was a 10/10. From start to finish everyone was a total pro and made it a great experience. They gave me for my trade in than I was expecting and we made a great deal to end the day. If you are in the market for a Honda, this is the place to go in the greater Pittsburgh area, talk to Joe Allen, he is a great salesman and a true professional!

We were generally pleased in 2013 with our new Honda Odyssey purchase (although they wrecked the…read moresliding rear door and wanted to repair it just before we picked it up). we had a 10 year warranty and service was good until our warranty expired in 2023. Then literally the visit after our 60,000 mile service, they tried to have us repeat the exact hoses, belts and fluid changes at the inspection visit 6 months later. They even included a video "showing" how the fluid looked dark and required changing. They apologized and gave us a "free oil change ". Beware.

Placed a part order on 3/22/24 for my Subaru and have received zero communication after they took…read moremy money. I've left multiple messages and emails and still nada. I've even called and left messages for Alex and zip. Now I'll have to dispute with my credit card company. Beyond annoying.

Michelle G in the service center is rude and smug, and condescending. She wasted our time and gave…read moreus false information about our car. We were strung along by them when they clearly just did not want to help us out. I do not recommend their service center.

I'm a little upset that they made me waste my time driving 2 cars to the dealer for them to pretend…read moreto appraise them to just offer me auction price. I turned around and sold both trade ins on Carvana for $6k more. I ultimately decided to do business elsewhere!

Just doubling down on my last review of the service I DID NOT receive from this horrendous place. I…read moreended up taking my Jeep to a back yard mechanic. Within 4 hours, he diagnosed it, fixed every problem, and did it with kindness and respect. So he in his garage did all of it, and Chris the Service Manager, ( I use the work Manager loosely here, this guy is a clown) could not even come up with any sort of issue to start a claim with my warranty company in the 5.5 hours that my car was there. Stay away!! Find a reputable Jeep dealer, this place is a joke!

I had a very bad experience with bowser and it doesn't seem like I'm alone I had them do recall…read morework on my vehicle and a light came on the dash 9 days after having it inspected there shop as seen in the pictures I posted I don't understand how my break monitor needed replacing after I just had my vehicle inspected a week before taking it to have this recall work done doesn't seem like I'm alone seems like other people are having the exact problem taking it to them than having to take it back a week after just so they can take more money out of your pocket just seems fishy to me that this isn't the only time this has happened at the same shop definitely will not be returning definitely checking reviews on websites way more often now can't trust anyone unfortunately and we dropped it off at 9 and didn't get it back till 3 like many other customers have complained about

Workers on commission, beware! Any brake issues? Reason for…read moreirrelevant. You pay! Work guaranteed? Don't think so. Good team? Superficial, only trying to make a buck. The business model dictates culture. Time for a new business model?

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

Kevin Jones is the owner/manager of Elizabeth Auto Sales. He specializes in high end vehicles…read more(porsche, BMW, Lexus, etc) as well as good quality vehicles of all types. His cars are all inspected and test driven by him personally and backed by Kevin's good word. I have purchased three vehicles from him and I have always been satisfied that Kevin was fair and honest and stood behind his cars. He recently arranged an out of state purchase for me that was a little bit complicated. He is extremely knowledgeable and works hard to find the perfect vehicle for his customers. I would highly recommend him for great value and dependability.

Terry is the new Manager of this establishment. I brought my car to get fixed. It was randomly…read moreshutting down on the road and not accelerating. I paid $3,500 for the same problem to persist. I brought the car back multiple times for the service and maintenance shop to fix other things that did not cure the issue of my car shutting down. Fast forward to present day after months of bringing the car back. Chevrolet's negligence caused the actual engine to get worst, the engine was not fixed which caused the other issues. Now I can't drive my car. Terry seeing the past process refused to pay me back my $3,500 for not solving the actual issue and would not remedy the issue worsened by his company's negligence. Service personnel tried their best to be helpful. Still, take your money and business to another place that value its customers. Won't spend my money here ever again.

service is terrible gives you free car washea for life and been there 5 times and the first four…read morethe weather is too cold or it's broke and the last time wanted we to wait 30 min ts an automatic wash literally 3 min to complete. if this is how the easiest thing they have to do is handled I'm not willing to attempt any kind of service and would recommend you look elsewhere!!