Took my laptop and printer in to Tim today. I have used him before. He now has another pup,…read moreBirdie. I got my comp stuff back the same day. it was an easy fix for him, naturally. But, hey, this guy's great!!!!! thank you again. Please, DO NOT RETIRE. lee buxton

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

Upgraded my 2009 MacBook to the latest software and it brought my computer to its knees, thought I…read morewould have to buy a new MacBook. Took it to PC Pitstop in Belfair and they brought it back to its original speed and function for less than 1/4 of the cost of a new one. I highly recommend these guys for your computer repairs.

From the owner: We are the middle man in your business tech needs. Our specialty is designing and maintains your…read moreservers, networks and workstations. Providing you with onsite support bridging your business, tech and your advocate to your software vendors

Excellent online purchasing experience with Best Buy. I found a great external Dell DVD drive on…read moresale at a great price. No other retailer was even close to that deal. I bought it and--amazingly--it was delivered the next day even though I chose not to pay extra for it. The drive is just what I wanted and I remain impressed I got to buy it at that sale price. Best Buy isn't always a great place to buy major appliances and have them installed, as can be seen from my previous reviews. But in this case, the company came through for me and I will purchase online from them again.

Today I picked up the iPhone 16e that I had purchased online earlier in the day, from the…read moreSilverdale, WA location. The rep who assisted me was named Maddox Tigue. Maddox was EXTREMELY helpful and friendly. He assisted me with getting my new phone activated and with transferring data from the old phone to the new. I can't tell you how much I appreciated the help. Thank you Maddox! Kevin & TJ

Minus the fact my computer was going into A shop, experience was great!! Chris was a great guy to…read morework with easy to get ahold of, explained everything completely, was quick in resounding and doing what was needed, would definitely recommend to everyone!

Awesome! I was frantic and showed up near closing time. I was greeted happily and then he worked…read morehis magic and was able to get my laptop to turn on! Thank you! Saved my life!!!

Ugh...I called and scheduled service on my computers for a few routine matters I didn't have time…read moreto deal with myself. Not only did they never get to the action items for which I called, these guys sent a tech who totally wrecked havoc on my machines which were previously rock solid and stable. They ran a software that 'broke' the connections between files and software (e.g. so Adobe didn't recognize PDF files for example, outlook didn't recognize vcards, etc). They added software that slowed down my operations, and caused all sorts of problems I didn't have before they started. At one point I found the tech actually googling how to perform a basic function (seriously? I can do that!?!?) I've spent weeks trying to unravel their 'work'. I heard they did a good job (which is why I called), so maybe it was who they sent...but I strongly suggest you do your homework, ask for the qualifications of the tech they send, and watch them as they perform the work to understand what they are doing so you can either approve it or undo it later.

Without an appointment, I walked in and asked for help managing my burgeoning photo inventory…read more(20,000 plus on my I-pad alone). They very patiently established with me what my needs were across all my platforms, helped design a system of storage that met my needs, showed me how to manage the process, and then charged me just one small fee, even though they had to spend quite a bit of time with me. Brilliant. I am a huge fan!