Great place , & amazing prices ! Definitely come check it out if you're in OC . They always take…read moregood care of you.

Thank you so much Rosie for taking the time to check out my iPhone 14! I'm very happy we were able…read moreto make business and I would come back forsure in the future ! Very quick and efficient and if anyone's ever in need I would highly recommend over any ECOATM MACHINE! Receipt and my cash in hand in minutes and DEFINITELY SAFER THAN MEETING STRANGERS in random places, SAFETY FIRST

Weirdos. I came in because I was having an issue with my phone and the people there won't even let…read moreme finish explaining my problem. Then they take my phone behind the counter to "fix" it, meanwhile another worker takes a picture of me. Horrible service, weirdos.

They used to at one time be amazing. They now have new ownership and are not trustworthy. I have…read morebeen a customer for 15 years and I went to only purchase a phone because mine broke. I didn't need anything changed just a new phone and they completely changed my family plan and scammed me for money. I went back two days later and the manager had to refund me. I don't recommend this location anymore after 15 years of faithfully using this location.

The people that work here are all very polite and they have great customer service. They work as…read moreefficiently as possibly. There's usually a lot of customers no matter what time you go so be prepared to wait a while. Metro has great prices and deals and their app is great because every Tuesday you get free items or discounts from different places. I've been with them for 13 years and I don't see that changing.

Great customer service . They give you the best service that you can afford and help you get your…read morepersonal service for your needs. I recommend this place.

I visit this location on a Saturday May 23 and was helped by Dominick. He was very help and I thank…read moreyou.

Came in to get my girlfriend a new iPhone for her birthday…read more Friendly and helpful sales representative assisted us with selection of the phone, moved her data and contacts to the new phone, and offered us several cases, screen protectors, charging cords and adapters. Quick and easy transaction.

Shoutout Moises (Alex) Lopez -Deal…read more -Communication -Service -Follow Up -Getting my husband to buy my iPad Thanks for your help and patience with all the questions I had during and after the day you serviced our plan. Really appreciate it!

I ordered online to pick up at this location. I was never notified of my order being ready for pick…read moreup and they cancelled it and refused to fix the problem. Sketchy to cancel online orders to try to convert in store to boost sales commission for the reps.

It didn't start out great, but Edward made sure that it ended exceptionally well. Great customer…read moreservice is an art. It's not about excuses, anger or blame, it's about expectations, acknowledgements and resolutions! I was almost to the point of cancelling all my services with AT&T but due to the service from AB and Edward that I will continue my services. However, I expect the best for all the representatives of AT&T, so AB and Edward you deserve a raise because you are gold standard of service!!

Thanks Havier Rosete, He walked us through the process. I…read moredon't think I was able to do it without him. Go to this man for any AT&T services.

Went on a Friday to fix my wife's phone. Battery was severely bloated. The guy at One Click ( sorry…read moreforgot your name) took a look at it confirmed my suspicion. Changed battery and assembled phone ,had it back in our hands in an hour. Thanks, highly recommend.

I had a battery replaced here a few months ago but recently got a new phone and needed a screen…read moreprotector. The new layout inside is very clean and professional. The owner is trustworthy, his rates are good, and the final product is top notch! You'll pay twice as much going to Apple or your carrier and you won't get better quality or service. Highly recommend this place for phone repairs!

This review is for their manager, Ruben. I typically don't do reviews, but this one is well…read moredeserved. I came in last weekend absolutely torn by the bs i had to deal with for weeks with Apple. I was stressed and very very upset because i was unable to use my phone for weeks, and when i went to the Verizon store to reconnect my service to my new phone, Ruben was absolutely so wonderful. He let me talk his ear off about all the troubles i was dealing with over my phone. He was so kind to let me call Verizon off of one of their phones, and continued to help me even when the representative couldn't. He was so patient and attentive and helped me out so much. He was definitely a breath of fresh air from such a terrible day. He made the trip to Verizon so easy and quick and i was able to move on from my troubles. 11/10 service, thank you again Ruben.

This goes out to the entire staff from MAY 6, 2026. Never have I ever seen such a lack of effort to…read morework/help/stop scrolling and these were not young people working during this shift. Couldn't be bothered for much, no energy effort. Super surprised at how bad service was. This is for the 5:20pm ish team. I get that already bringing in the device to port over from a different VZW must've been disappointing to not see me as a walking commission but the complete lack of effort to assist. Wanted $30 for what the Whittier store said would be free, walk into any store. BEG CORPORATE TO SECRET SHOP THIS location, trim all the dead weight because these folks are not there to work or even stand up. Really expected more; DO NOT GIVE THIS LOCATION YOUR BUSINESS. Bummer first impression with a new provider but lesson learned, never again here. Wasn't even attempted to be sold a case or screen protector and they saw me with a naked iPhone 17 pro like what the heck guys. Just clock out for me if you aren't here to work. Just check cameras on date and time provided in this review

Horrible! So expensive and not very helpful- I lost my brother and had to cancel his service and…read morethey were rude and disrespectful. I asked for the bill and it's totally illegible. Charges were ridiculous and hard to understand. Go somewhere else today there are choices!

Fast and efficient customer service. Kudos to Jonathan for amazing amd informative service!read more

Admittedly the prices are high for accessories but the customer service is great. Ask for Alfredo,…read morehe's very knowledgeable and he goes the extra mile to ensure that you get the best deals for the best products available. Great customer service Alfredo, thank you! Harbor Blvd location in Fullerton CA

Walked in the door and music was blaring. Asked the female employee to turn it down and she seemed…read moreput out and had to ask her again to lower the volume. She was unable to provide the needed information and had to go to a different Cricket store.