I've been coming here for probably a decade and I can easily say that this isn't the story used to…read morebe. The last three times I've come here the salespeople have been short and not very customer service oriented plus I have not been able to find what I've been looking for each time. Yet, I could go on to Amazon and have the part by the next day. I like the convenience of this store being local, but three-waisted trips makes me question driving to this location.

The other day I was bemoaning the selection of components at big box hardware stores and wishing…read moreRadio Shack were still around. I had driven by this place a few times and decided to drop in. I was amazed by the selection with everything from telephone to data networking, transistors, testing tools, you name it. Prices were reasonable and staff very helpful. Plan to return in the future.

Last of a dying breed. If you have electronics projects or needs, they probably have what you need…read moreand are very helpful. I hope they stick around.

THEIR SERVICE IS SOMETHING YOU CAN'T BUY ONLINE !!! I was struggling with connecting my audiovisual…read moresystem with many components well above my pay grade! I went into the store, looking for additional Toslink cables, splitters, and anything else that I might need to make the system work! I was desperate! Ben was my savior! Ben did such a fabulous job of assisting me in figuring out what I needed, which was way less than I thought I needed, and confirmed some of my methods of delivering great sound. Ben really made things easier and saved me a lot of money! I highly recommend MarVac... THEIR SERVICE IS NOT SOMETHING YOU CAN BUY ONLINE!!!

This is like a not as fun to go to Fry's if that makes any sense. I will never forgive late stage…read morecapitalism for taking away my fun super themed and unique architecture electronics store for minimalism NPC slop, but that's neither here nor there. I have seen the giga lines for Micro Center during the graphics card boom. Horrifying, but I feel like that's what mostly contributes to the super low ratings here, and a LOT of them, mind you. But it also might be due to people malding at spending a lot of money on something that didn't work for them. I was here window shopping, we are not the same. Plenty of parking the Saturday afternoon that we went. There was staff everywhere in every section, 2-3 of them even, who were ready and there to answer questions or guide you to where you need to go. Definitely a tech nerd's paradise if anything. They have a Tech Bar there, a station to build your own computer, and I think the most unique thing that they have here is the extensive in person shopping for 3D printers and the different color filaments, if you're into that as a hobby. There's things for gamers (even a lot of set up for gaming racers - a lot of which I have never seen before then), people who like to build and DIY things, consumer electronics, and even figurines and toys, for kids who are there too, I suppose. Not bad to peruse through.

Been here a few times and always pretty disappointed. I only go here because they carry the…read morefilament I need for the 3D printer and occasionally they have some parts for it too. But I will 100% say they are not disabled person friendly. If you have seen my other reviews then you know I'm disabled and use forearm crutches to walk. While this store does have an electric shopping cart. Or EcV with basket. It is usually not charged and it is falling apart. The store has ONE. Only one and it is completely falling apart. Some of the aisles are not accessible in the cart either. Now let's move on to the staff. While the manager will tell you they have 5 people in the 3D printing area I can rarely seem to find 1. When I do happen to run into somone they will tell me they are way too busy to help me out or be downright rude when asking them about inventory of an item. They have told me to just scan the sample color strip and wait for it to open on the machine. They have this machine on the wall that stores most of the filament and will retrieve the color and type you want. Well that's all great in theory. If the machine was loaded properly with the colors and type of filament in the right location. That doesn't seem to happen often. Now there is some good stuff. They have a nice supply of other items. Similar to maybe what Fry's electronics use to be but on a much smaller scale. You are definitely going to pay a high price here. Most things have been marked up incredibly high. But I mean you're paying to get it then and there. They have some things with decent prices. So make sure you are checking the prices at other places before you commit to spending $25 for a pair of pliers that can be purchased elsewhere for $4.99. Exact same product and packaging. All in all go here if you MUST. Otherwise avoid at all costs. The staff is minimal, untrained and rude. The disabled access is not the greatest. The best thing about this place. They had a restroom and it was clean.

Richard was very nice and helpful. I have had an active Best Buy membership I've been trying to…read morecancel for a long time and he was able to help me, finally!

Update: after returning the phone and canceling my Best Buy card. I thought the worst was behind me…read morewith this whole awful bs... turns out. I'm now in talks with collections for 91$ thanks to these inepts Smh it's like giving these jerks my business is the gift that keeps on taking and taking and taking good grief!

Great customer service. Black Friday deals were only so so…read more But I saw an employee use the bathroom and leave without washing his hands. Pretty sickening considering how much high contact surfaces we all touch here.

I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.

My experience was awesome and their customer service and attention to detail was excellent.read more

Thank you Eddy Marin who helped me and my husband out. You were patient, explained into detail and…read morewas honest about the item we were looking for. He wasn't pushy at all. He let us look around and let us take our time to make the right decision on our furniture. Thank you Eddy Marin for the EXCELLENT customer service!

Torrance Electronics has you covered for anything ELECTRONICS. The service is great. Everyone is…read morewilling, and most importantly, able to assist.

Great service. Inventory. And prices The place for hard to…read morefind items and advice. Just bring a picture of the item your looking for

I've been to this Best Buy several times over the years, as it's the closest one to me…read more How this massive store remains open is kind of surprising in today's online shopping world. This store is fairly large and there's plenty of space inside. Parking lot is large as well, and there's usually plenty of spaces available. As far as customer service, everyone I've interacted with this time and in the past has been pretty helpful and friendly. Today I came in to pick up a Christmas order I placed online. I ordered this morning and it was ready within about an hour or so. I was able to just walk inside and head over to the pick up counter. Process was smooth and easy.

Absolutely terrible experience. I pre-ordered a game and was promised next-day delivery--three days…read morelater and still nothing. Went into the store to get answers and the employees acted like they couldn't care less. No effort to help, no accountability, just a bunch of excuses. Then they told me I had to deal with a third-party shipper myself and file a claim. Seriously? That's your solution? This is hands down some of the worst customer service I've experienced. If you value your time and money, avoid this place. I'll be taking my business to Walmart from now on.

Wonderful place to buy a radio and books and to buy used radios and to find out about how to get a…read moreHam radio license

I had a bad experience on 11/15/2025. One of the staff was really rude to me, but it's the only…read moretime it's happened. Hopefully it's just a one off and he was just having a bad day. I really hate that there are no prices on anything. It's also really hard to tell who is just hanging out and who works there.

Every time I've ever done here in the last year, they've never had what I've needed in the past…read morethis would be one of my go to places for cables microphones no longer

Lots of stuff to buy at this place like cables and connectors mic accessories and speaker stands…read moreand recorders etc. Pretty quiet place. But the guy at the cashier needs to be replaced. Never smiles, sour attitude when I am making my payment. A more cheerful lady or a welcoming personality will be more helpful for this place to keep their customers returning often.