Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Rob and the staff here at Ga 400 Storage are fantastic. Always friendly and helpful. I have…read morereccommended them to friends.

We rented 2 storage units there for almost 2 years. We just moved out this weekend and we found…read moreeverything in prestige condition. The stuff is very helpful with great communication skills. Prices were good as well!

First let me say this review has no adverse effect on existing property managers Moses and Amy…read more When they were running the front office in person, service was fabulous. The property is secure and the facility is clean. Now the office is run with virtual computers set up by Reliant Mangement and customer service no longer exists. They are absolutely horrible. I would be extremely cautious in giving them any credit card or debit card information for auto payment as they are now streamlining cash from their customers by issuing you an invoice for one amount and charging your credit card a higher amount. Of course you cannot speak to any management because they are busy hiding behind their cameras and email system. I would also be aware when renting any unit as they will give you one price and then two months later substantially increase your monthly amount.

I was greeted immediately by Amy, she was friendly and helpful. I was worried about safety and Mark…read moreassured me it was not only secure, but they lived on property and monitored the area. Mark saw my small car and mentioned the truck rental program, which is super convenient. I would highly recommend this location and the hospitable team working here.

Excellent owners and very accommodating and very helpful! :-) They helped me obtain storage for my…read moreSUV vehicle at a short notice and we're also very flexible. Truly appreciate their support! Thank you!

Sure hoping that management will fairly resolve an issue that should be handled more appropriately…read more- especially in spite of their non-responsiveness in attempts to extricate from their facility, which allowed them to push holding contents over the month boundary, then demanded yet another month storage, when they'd be able to re-rent easily. Haven't had the call back as promised to be able to pay for the one missed month - in all this time, then be able to vacate contents immediately. Makes more sense than to hold items for ransom to auction them off!

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.

Silo in Holly Springs is under new management effective 5/1. My billing rate changed without notice…read moreand I can't get through to the location or the new management company. Not a great start for the new management company.

Rudy was amazing! He was super helpful and friendly. He showed us the 10x10 unit with no issues…read more The price wasn't bad either. Overall 10/10 would recommend

Price increases every couple months and they charge for insurance even if you have it. Expect to…read morepay more than you agree to.

The team at Milton Self Storage has been so helpful and amazing. Sarah is an angel and has been so…read moreeasy to work with. The facility is always clean and everyone is always eager to answer any questions we have. I am a local interior designer and am constantly helping homeowners move things in the area and they are the BEST! Thank you for all your help!!!

I stored my household items and furniture here during a recent move! Great place and great staff…read moreto work with! Will use again whenever I'm in need of storage services.