Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Rob and the staff here at Ga 400 Storage are fantastic. Always friendly and helpful. I have…read morereccommended them to friends.

We rented 2 storage units there for almost 2 years. We just moved out this weekend and we found…read moreeverything in prestige condition. The stuff is very helpful with great communication skills. Prices were good as well!

Manager Priya is always helpful and does a great job! We've had a unit there for many years…read more There's never a problem.

Great storage facility with knowkedgeable staff. Kudos to…read moreMichael for all his help for taking care of us. He shiwed us several units and we selectable a suitable sized one for our needs. Great discounts for new tenants. Easily accessible and trolleys available to move your stuff around.

First let me say this review has no adverse effect on existing property managers Moses and Amy…read more When they were running the front office in person, service was fabulous. The property is secure and the facility is clean. Now the office is run with virtual computers set up by Reliant Mangement and customer service no longer exists. They are absolutely horrible. I would be extremely cautious in giving them any credit card or debit card information for auto payment as they are now streamlining cash from their customers by issuing you an invoice for one amount and charging your credit card a higher amount. Of course you cannot speak to any management because they are busy hiding behind their cameras and email system. I would also be aware when renting any unit as they will give you one price and then two months later substantially increase your monthly amount.

I was greeted immediately by Amy, she was friendly and helpful. I was worried about safety and Mark…read moreassured me it was not only secure, but they lived on property and monitored the area. Mark saw my small car and mentioned the truck rental program, which is super convenient. I would highly recommend this location and the hospitable team working here.

Kyle and Sherman (Hercules) crew was great! They were very careful and respectful. Could not have…read moreasked for a better experience.

I'm obligated to to be candid regardless of how it might affect those who provided the service, we…read morewere hoping to get a half decent crew to help us move but what we got was a top of the line extraordinarily and unexpected 3 guys that were perfect and in less time than I expected, done and done well. I won't say anything more because I can't think of anything that would exceed excellence.

What a great decision we made when we chose STORsquare! They had the biggest unit and the best…read moreprice. We moved to a house with a shared driveway, and watching Chris use a remote control to navigate our unit in front of our garage was much more satisfying and entertaining than many movies I've paid to see. And Kathy was wonderful, adding our unit pickup to a full schedule so that our furniture could be delivered on time. Quality company with exceptional staff!

i would give them more stars if i could!! hands down they had the best prices. their customer…read moreservice was amazing--thanks Jacob and Maddie!! their delivery driver was punctual, pleasant, and skilled at maneuvering the container with the forklift into a very tight spot almost effortlessly--thanks Mike!! i will never use another storage facility or service. moving is already stressful enough but they made that part a lot easier for me and i am totally appreciative. if you are looking for good prices and good service definitely use STORsquare!!

5/5 Stars I've been…read morerenting a unit and a parking spot here for over 9 months now and honestly, it's been such a smooth experience. Usually, I expect some kind of headache with storage, but the owners here are super easy to work with and actually get back to you fast if you need anything. The place is always clean and feels safe, which was the main thing I was looking for. It's also rare to find this kind of quality and value without the prices constantly spiking on you--they've been really fair and consistent. If you're in the area and need a spot for your stuff or a vehicle, definitely check them out. Super happy with the choice so far!

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.