I needed to have my 4 year car battery tested...it was 50/50 whether to replace it or not but there…read morewas never any pressure to buy a new one. My salesperson seemed very knowledgeable and was very courteous. I decided to buy and they installed it for me on the spot. I was in and out in 20 minutes tops.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Absolutely the worst dealership I've ever had to deal with...absolute trash. DO NOT bring your Land…read moreRover or Jaguar to this dealership!!! When you buy a premium brand vehicle such as Land Rover you expect premium service when bringing your vehicle in. This dealership and service staff, specifically Service Manager Cody Koenig & Service Writer Leslie Reyes, have ruined that expectation for me and without a doubt have made me think twice of ever purchasing a Land Rover again. I, hands down, get better service, communication, and dealer/customer care from the Ford Dealership I bring my 2017 F150 into that isn't even under warranty still like our Land Rover is. This dealership and these two employees failed to follow through on just about everything they promised. From dropped communication, to damaging our vehicles paint permanently and refusing to fix the issue, to lying about having loaner vehicles available, to holding onto our vehicle for over 3 months due to their inexperience of Land Rover/Jaguar OEM part matching the list of disappointments goes on and on. Most importantly the fact that we brought our vehicle in and received it back with multiple scratches that are not just surface level is the ultimate disappointment. When Leslie Reyes and Cody Koenig were notified about this issue they took our vehicle back promising a full detail and paint correction, they took the vehicle for two days just to return it looking exactly like it looked when it left. Nothing fixed nothing cleaned. Literally looked like they forgot to actually do anything to it. Due to the fact that THEY damaged our vehicles paint AND they acknowledged the fact that they did so, we requested they pay for a private detailing company to perform the necessary paint correction since at this point we can't trust their detailing departments work, they promised to follow through and ended up dropping communication from there. We had to call numerous times only to get a random text from Cody Koenig saying they will not be able to pay for the paint correction to be completed. Shame on you Cody Koenig, you should be embarrassed at the fact that your not professional enough to tell us via phone call, you couldn't even respect and care about us enough as customers to give us a direct phone call, only a flaky text...trash. Hilton Head Land Rover/Jaguar and the two employees Leslie Reyes & Cody Koenig DO NOT deserve your money or business, STAY AWAY from this dealership!

Absolute worst customer service ever in Service. Immature team cannot handle department. Sorry I…read morepurchased new automobile at this point. Buyer beware!!

I am so thankful for the service i have received at Mike Reichenbach, from my last two purchases…read moreand now the service department. I was going to take my Cadillac SUV to a certfied dealership in Savannah for a Saturday appointment but they were very rude on a loaner car because they did not know when they could check out my SUV and she told me to call Cadillac. I called Cadiilac and the lady was so helpful. First positve because the rude person, the wonderful lady at Cadillac (not dealship) told me Cadillac would rent me a car if they didnt have a loaner. Second called and schedule service with Queen for Mike Reichenbach and she said they would be happy to honor what Cadillac said. On my visit to Mike Reichenbach Brittany was my advisior at the service department, she was so nice and her customer service was 100%!! I did not need a loaner but she offered to get a rental , it was fixed and I was out within 3hours. After I received a call from them making sure everything was good. The Cadillac main company even called to make sure I was happy with everything. I will tell all my friends and everyone who comes in my job to go to Mike Reichenbach, good honest company!! Thank you, Cindy

Fast, friendly, helpful service buying a 2024 Cadillac XT4. I did have 1 major glitch. I called…read moreahead to ask about credit card use for a $17,000 down payment split on 3 cards. I was told everything was fine and people do it all the time to get those perks from a credit card. At the closing I was informed that the max you could use was $6000. That caused me a personal loss of $1500. I should have stood my ground and demanded to see the boss. I didn't. The rest of the paperwork was easily handled. Love the car and will post about service after our first oil change.

Just bought 4 New Tires for my truck Buy 3 Get one Free !!! Love it. They put them on in just a few…read moreminutes. Great Price and Value

Recently purchased a car from Welch. Originally, starting my search via telephone with Mr. Landry…read more(Sales person) who was very helpful, who was not available when I went. I was then introduced to Mr. Paul Mitchell (Sales Consultant). He was very likable, helpful, knowledgable and PROFESSIONAL. Never overly aggressive or "pushy," which is very important "TO ME". While management asked a couple of unsettling questions, we were able to work through it. With that being said, I would say my experience was VERY GOOD. Kudos to OC Welch and Mr. Mitchell from Michigan!

Buyer beware!!! I've hopefully spent my last $ at Genesis of Hilton Head. I've had two services…read morethere where I left very upset with their way of doing business. The first I was blatantly lied to. The one that just happened was over their bogus fee they charge for doing service there. Their employees could not explain nor justify the fee. You pay $65 just because! Not enough to overpay for an oil change and tire rotation.....Then when they know you are unhappy, they don't send you a survey and the GM ignores your email. You'd be better off just going somewhere else.

Hilton Head Lexus lists vehicles on car shopping sights and don't find it necessary to monitor…read moretheir posts! Three vehicles I found between CARGURUS and Cars.com and when I go to see the vehicle on their website, they're not listed. This is searching within the same day, so I'm sure the vehicles didn't all 'just get sold' like the AI chat states. If they're paying someone to manage their posting, get them to be more proactive. I used caredge.com and saw they get a 'C' rating with higher than average dealer fees and higher number of add-on. I then used caredge.com to shop the vehicle for me to negotiate the fees. And asked they go outside of VA, FL and NJ. These states have high dealer fees. What used to be part of the job to sell a vehicle is now a financial cost to the potential buyer. No Thank you.

Prices are excessive and total cost not always shared with owner before work is done. Service is…read moregreat if covered by warranty.

1st off , 5 stars is NOT enough!!!! I called everyone on Yelp, their prices made my head spin, I…read morehad a 255 mile tow! Out of 10 companies, Cano's was the #1 Don't waste your time nor money, in Cano's we TRUST!

Where to begin! We were traveling through the state on 95 when our SUV pulling a trailer broke…read moredown. It was a Saturday afternoon and repair shops were closed except Cano's which was closing soon. I reached out to Cano and explained the situation and he said he'd stay open and wait for us once we got a tow truck. Not only did he stay open later, he found us an alternator (and topped our oil), and got us back on the road in about an hour or so. Not only that but his price was incredibly fair considering the lengths he was going to. He certainly represents the fine folks of South Carolina well. We couldn't recommend or thank him enough!