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    Pearson Moving

    3.0 (101 reviews)
    Open 7:00 am - 5:00 pm

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    Unprofessional pack of mirror, lamps, and random items without packing protection

    Pros: On time and under budget. Cons: Inadequate packing, Unprofessional handling, Negligent The packing crew arrived on time and finished early. Maybe that should have been the 1st red flag. I questioned the adequacy of the packing but was assured by the Operations Manager that this was his best crew. On the day of delivery, we open the door on the back of the truck and there is broken glass everywhere. The glass was from my patio table that not properly packed and secured. Instead it was placed on top of the everything in the back of the truck. This was a cross-country move and the driver admitted the truck was leaking but made no effort to switch trucks. Nearly 40 pieces of furniture were damaged during the move. Except for the 4 nights stands and 3 dining chairs, every other piece of wooden furniture was damaged. Every wall-hanging picture either had shattered glass or broken/damaged frames. Lamps were packed in a planter box without protection. Lamp shades were on top of the packed goods in the truck resulting in stains and scuffs. Boxes were packed without protection including a damaged mirror loosely packed with lamp bases (also damaged), a vacuum cleaner, and garage tools. Another box included an unprotected computer monitor that was scratched when packed with hedge clippers, a mini chain saw, other garden tools. I've moved cros-country three other times and this was by far my worse experience. I didn't buy the extra insurance because I expected Pearson to provide a professional service. If after reading this you still decide to use Pearson, buy the extra insurance because they obviously don't care about your household goods. Or, better yet, save your money, give your buddies a couple cases of beer and you'd probably have a better experience. If you want to leave your email, I'll gladly share my 28 page PowerPoint file that I submitted for the insurance claim or any of the over 100 pictures I took. Good luck!

    Jessica L.

    I have no idea why this biz doesn't have 5 stars I've used them over a dozen times for my staging business and they are beyond reliable, reasonably priced and efficient with my moving needs! They do such a good job finding friendly, sweet movers whom are always right on time. I never use really heavy furniture to move and think all should remember they are humans and extraordinarily Heavy items are always a risk to move. Just noting from other more negative reviews made here. I cannot sing their praises enough! Excellent moving team.

    They slit the pedestal base
    Tina C.

    Let me preface that Pearson is affordable and great at communicating. As for their movers, they need supervision from a tenured mover. The day of pick-up, they damaged 4 different pieces of furniture along with 2 door frames. Never said a word to us. On the unloading day, we saw several different pieces damaged. Allen was great and took proper measures when it came to ensuring items can come into the home by removing doors etc. the other kids they had did not put items together, flipped furniture upside down when they should not have been and did not put pieces together like they said the would. The younger kids were on their cell phones a lot and when you are paying by the hour, this is frustrating. Allen was a work horse and wish he was there on loading day.

    Greg W.

    Wow, as you can see by their recent reviews, Pearson Moving is staying true to its level of service. "It's Crap." When I filed my claim for the damages they made to my $4000.0 frig, I outlined several problems, from the level of professionalism to the quality of work they performed. Do NOT hire Pearson's moving. The team of 3 very young movers with minimal experience neglected to take apart my frig correctly, thus damaging my frig in about seven places. At one point, my frig was stuck in the front door for 10 minutes, being pushed and pulled, when I noticed they didn't remove the nub screws left on the frig after they removed the handles; this was plain lazy and sloppy!!! By then, it was too late. The damage was done. Their Services Manager "Logan" told me he'd work with management to make this right and call me back on Monday, April 29th. That day came and went. I noticed a deposit had been made in my account of $200.00 + dollars. Since I'd not formally heard from Logan, I assumed, "Shame on me for doing that." This was for the poor moving services, and there was more to come from the claim I'd submitted for the damages they made. Boy, was I wrong! Not only did I have to track Logan down to get an explanation, but he lied and told me this was all they would do for me after stating he would make this right. I asked for a call from someone with absolute authority and was told I doubt I'll get one. @Kyle Pearson if you read your review, things aren't looking so good; perhaps you should reach out directly to your customers. This is NOT good business practice! I am an extremely disappointed customer. BTW - the treadmill is a whole other story.

    Update... the movers dented the corner of my stairwell (actually dented the metal underneath the drywall/paint). I reached out to Pearson's and they said they'd give me $5 for paint (when my property management company is charging me quite a bit more of the damage). They then claimed it happened during my move into the property (without seeing the actual damage other than in pictures) and even with evidence of the wall perfectly fine 5 days prior to the move (clearly not a move in issue when I moved in March 2020) they still refuse to refund me for the cost to repair the damage. Pictures posted of damage and screenshots of pictures of the damaged area 5 days prior to the move (clearly not damaged) Also to add to owners response.... I was not notified 48 hours prior to my move I was texted 2 hours after they were already late saying they'd be there at 12 (I was scheduled for 7:30 move in, not 8) and they still did not show up until after 2:30. BEWARE of Pearson's (a company that tries to justify their poor customer service )

    Sorry, this is so long!! We would give them a negative 10 if we could!! Not sure why it says California, we are in Arizona!! We hired Pearson Moving on a recommendation. The sales staff was professional and very helpful, so we had high hopes for a pain-free move. It started out good but after the first couple of hours, it was obvious to us that they were not in any hurry to get done. It took them over 5.5 hours just to get everything loaded, We only had them move furniture and none of the dressers had drawers in them, except one drawer that wouldn't come out but was empty, plus the cushions (about 10-15) from our outdoor patio set and one large (but empty) gun safe, again this was just get everything loaded. Then they discovered they did not have the tools needed to remove the handles from the refrigerator or to remove the hinges from the front door so that they could get the refrigerator out the door, so we had to go to the hardware store and to our neighbor for the needed tools, which cost us $30 at the hardware store. It took them 2 hours to unload and assemble the beds and put the mirror on one of the dressers, they didn't put the mirror on the other one, just left it against the wall. I had stayed behind at the location we were moving out of to clean so didn't know that the movers did not unwrap any of the chairs or tables, just left them sitting in the middle of the room, and that when they assembled the bed in the guest room they placed it is 4" from the wall and the Master bed is 6 1/2" from the wall. The bed in the guest room is easier to move against the wall but the Master bed needed to be taken apart to be moved due to the supports under it. We had the house we sold painted prior to listing it for sale and the movers had scuffed & dinged several of the walls and doorways in the home we were moving out of as well as in the new build home that we moved into and scratching the front of our refrigerator door. Since we were moving out of a house that was already sold we needed to have the damage at the sold home repaired immediately. The same painters that painted it prior to listing came out on an emergency call and fixed the damage as best they could and gave us a quote on the damage for our new home. Together they are $800, we paid for this out of our pocket. We did contact Pearson movers right away and they sent us a "Claim Form" which we completed in detail with photos of everything, their solution is...that they will provide us with 2 movers for 1 hour???? First, we are already moved and second and most importantly we would NEVER allow this company to enter our home or handle any of our belongings ever again!!

    Written letter Dakota claims to have not received

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    4 years ago

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    Dakota E.

    Thank you Frank! It was a privilege to work with you again!!

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    3 years ago

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    Thank you Morgan! We appreciate you!

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    5 years ago

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    7 years ago

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    Dakota E.

    Hi Marie! Thank you for the opportunity to earn your business!

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    Dakota E.

    Thank you for the kind words! We really appreciate your business!

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    6 years ago

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    5 years ago

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    7 years ago

    My experience with these guys has been great! I reccomend them to anyone. Clean cut and professional, I couldn't ask for more, thanks again!

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    Dakota E.

    Thank you Justin! It was a pleasure earning your business!

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    5 years ago

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    5 years ago

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    10 years ago

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    10 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Dakota E.

    Thank you Arlene! We appreciate your feedback and business!

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    8 years ago

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    9 years ago

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    8 years ago

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    Dakota E.

    Thank you so much for the kind words! We appreciate your business!

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    4 years ago

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    6 years ago

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    5 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    4 years ago

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    8 years ago

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    Dakota E.

    Thank you!

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    10 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    Page 2 of 3

    Ask the Community - Pearson Moving

    Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

    Yes we do! We are a licensed interstate carrier and we service all lower 48 states. Thank you for the question!

    Don’t See Your Question? Ask Away!

    Review Highlights - Pearson Moving

    From the moment I talked to Kyle on the phone to the moment his guys walked out of my door from my new home was an excellent experience.

    Mentioned in 22 reviews

    Read more highlights

    RightSpace Self Storage

    RightSpace Self Storage

    (25 reviews)

    stay away from all nsa,, right space storage, they never answer their phones at any office, wont…read moretake a message, and their web site dosen't work, ever

    If I could move my stuff out any faster, I would. I have rented a unit here for about 5 years now…read moreand easily twice a year iStorage has raised the price. In comparison I have another unit, larger, at a competing storage facility 1 mile down the street and in the 10+ years that I've been there, I have only had one or two price increases. It was upon this last price increase that I realized I was now paying over $200 a month for a 10x15 ft unit. When I go to iStorage.com to seek out new prices, they have my same unit advertised for $138 a month. It's not an introductory rate it's the standard rate. So I am essentially paying 50% more for being a long-term customer. Makes perfect sense right? So I opted to call in and talk to customer service. Nobody could help me but they told me that they would have the site manager reach out to me. We never connected successfully. Every time I tried to call back I was routed to a voicemail. So I called customer service again, and again they dispatched a call to the site manager. That call happened a couple of days later where we had a conversation about prices, and the woman told me she would contact me back with anything she could do. She never contacted me back. So I guess in the eyes of iStorage, short-term customers are key because they don't really care about keeping the long-term ones. And since I'm on my way out, I can also include in this review, all of the times that I went to my storage unit early in the morning only to find somebody sleeping in their van outside the unit next to mine. One wonderful summer day I arrived to the smell of human urine at the front of my unit. This is not a one-time occurrence and oftentimes you can stroll through early in the morning and see people camped out. If somebody from management would like to reach out from me and complete the conversation that we began, I would be more than happy to reevaluate my review but as it stands now I am diligently working to empty out my unit and cannot wait to be done with my business with iStorage.

    Pearson Moving - movers - Updated May 2026

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